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Anne Dhir | @brightkaos
Put on your own oxygen
mask before helping others
Agile Cambridge 2018
Anne Dhir
She/her
@brightkaos
Anne Dhir | @brightkaos
Let’s talk about
mental wellbeing
Anne Dhir | @brightkaos
Why this talk?
Mental health problems in the UK
workforce cost employers almost
£35 billion a year
£10.6 bn in sickness absence
£21.2 bn in reduced productivity at work, or ‘presenteeism’
£3.1 billion in replacing staff who leave their jobs because of their mental health
(Parsonage and Saini 2017)
Anne Dhir | @brightkaos
84% of employees have experienced
physical, psychological, or behavioural
symptoms of poor mental health
where work was a contributing factor
(Deloitte Centre for Health Solutions, 2017)
Anne Dhir | @brightkaos
Anne Dhir | @brightkaos
About triggers
Emergency
care
Unemployment
Young people
in care
Youth mental
health
Domestic
Violence
Emergency
Helplines
Social
Housing
Travelling
for work
Managing
clients
Juggling
deadlines
Anne Dhir | @brightkaos
Anne Dhir | @brightkaos
We can’t design
future experiences
at the cost of
present ones
Anne Dhir | @brightkaos
About needs
As a team, we need to work with a
balanced amount of engagement and
detachment so that we can look after
ourselves and each other.
Anne Dhir | @brightkaos
As a team, we need to plan difficult
projects carefully so we can achieve
good outcomes for our client and our
people.
Anne Dhir | @brightkaos
As a team, we need to establish a
culture where it’s OK to ask for help so
that we practice what we preach.
Anne Dhir | @brightkaos
Anne Dhir | @brightkaos
1. Self-care
2. Work culture
3. Design projects
4. Manage projects
5. Support staff
6. Support participants
1. Self-care
Breathe
Ground yourself
Shake it off
Anne Dhir | @brightkaos
2. Open our work cultures
It’s OK not to be OK
Learn to communicate better
Set boundaries
Anne Dhir | @brightkaos
3. Design projects
Bring in the experts
Work with communities
Assign project mindfully
Anne Dhir | @brightkaos
4. Manage projects
Slow down
Pair up
Include health in risk management
Anne Dhir | @brightkaos
5. Support staff
Mental health first aid training
Internal support
External support
mhfaengland.org
sja.org.uk
smhfa.com
Anne Dhir | @brightkaos
6. Support participants
Retelling stories can be traumatic
Give before you take
Design the whole interaction
Anne Dhir | @brightkaos
Anne Dhir | @brightkaos
Read more
https://bit.ly/2xBQ1bZ
Contact me:
anne@wearesnook.com

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Agile Cambridge 2018

  • 1. Anne Dhir | @brightkaos Put on your own oxygen mask before helping others Agile Cambridge 2018 Anne Dhir She/her @brightkaos
  • 2. Anne Dhir | @brightkaos Let’s talk about mental wellbeing
  • 3. Anne Dhir | @brightkaos Why this talk?
  • 4. Mental health problems in the UK workforce cost employers almost £35 billion a year £10.6 bn in sickness absence £21.2 bn in reduced productivity at work, or ‘presenteeism’ £3.1 billion in replacing staff who leave their jobs because of their mental health (Parsonage and Saini 2017) Anne Dhir | @brightkaos
  • 5. 84% of employees have experienced physical, psychological, or behavioural symptoms of poor mental health where work was a contributing factor (Deloitte Centre for Health Solutions, 2017) Anne Dhir | @brightkaos
  • 6. Anne Dhir | @brightkaos About triggers
  • 7. Emergency care Unemployment Young people in care Youth mental health Domestic Violence Emergency Helplines Social Housing
  • 9. Anne Dhir | @brightkaos
  • 10. Anne Dhir | @brightkaos We can’t design future experiences at the cost of present ones
  • 11. Anne Dhir | @brightkaos About needs
  • 12. As a team, we need to work with a balanced amount of engagement and detachment so that we can look after ourselves and each other. Anne Dhir | @brightkaos
  • 13. As a team, we need to plan difficult projects carefully so we can achieve good outcomes for our client and our people. Anne Dhir | @brightkaos
  • 14. As a team, we need to establish a culture where it’s OK to ask for help so that we practice what we preach. Anne Dhir | @brightkaos
  • 15. Anne Dhir | @brightkaos 1. Self-care 2. Work culture 3. Design projects 4. Manage projects 5. Support staff 6. Support participants
  • 16. 1. Self-care Breathe Ground yourself Shake it off Anne Dhir | @brightkaos
  • 17. 2. Open our work cultures It’s OK not to be OK Learn to communicate better Set boundaries Anne Dhir | @brightkaos
  • 18. 3. Design projects Bring in the experts Work with communities Assign project mindfully Anne Dhir | @brightkaos
  • 19. 4. Manage projects Slow down Pair up Include health in risk management Anne Dhir | @brightkaos
  • 20. 5. Support staff Mental health first aid training Internal support External support mhfaengland.org sja.org.uk smhfa.com Anne Dhir | @brightkaos
  • 21. 6. Support participants Retelling stories can be traumatic Give before you take Design the whole interaction Anne Dhir | @brightkaos
  • 22. Anne Dhir | @brightkaos Read more https://bit.ly/2xBQ1bZ Contact me: anne@wearesnook.com