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Ajay Kanwar
Address
154 Brunswick Street,
Leamington Spa, Warwickshire, CV31 2ER
Phone 01926 833370 Mobile 07877 135331 Email ajay_kanwaruk@yahoo.co.uk
PERSONAL PROFILE
• Extensive Admin experience - gained at WCC and HSBC, NHS.
• Excellent I.T skills - fully conversant with Microsoft Word, Excel, Access and Outlook
• Good analytical and organisational skills - I co-ordinated care-plans for Social Care
dept.
• Excellent customer service skills - both on phone and face to face
• Fully conversant with handling sensitive information
• Hard working team player.
• Quick learner with excellent customer service skills.
EMPLOYMENT HISTORY
4th March 2015 NHS Professionals, Coventry & Admin & Clerical Bank
Warks Partnership Trust
Assisting with various Administrative duties at Ashton House, Leamington Spa, answering
telephone calls, taking messages, filing, photocopy, typing up letters, sorting post.
20th October 2014 NHS, Warwick Hospital Admin & Clerical Bank
Assisting within different sections of Warwick Hospital, carrying out Administrative tasks such as word
processing, typing up referrals using Lorenzo, scanning, filing and general administrative duties.
I have worked for Patient Access Team, Scanning Bureau, I have carried out work within Purchasing
Department carrying out Administrative work within Purchasing department, inputting orders aswell as
carrying out Administrative work in Stores section, inputting parcels and dealing with stationary orders
and filing.
17th Mar 2007 - Current Chez Rama, Leamington Spa Sales Supervisor
(Part time and Full time)
To assist and serve customers with goods to be purchased, answering telephone calls, ordering stock,
pricing various items, sending faxes for orders. Stocking up shelves with clothes and dealing with queries
from customers
4th October 2014 - 24.10.2014 BP Petrol Station, Warwick Customer Assistant
within this role I am mainly serving customers and taking payment at the till for fuel and
grocery. I am also generally assisting with baking of sweet and savory products.
11th May 2014 - 20th Sep 2014 Sainsbury’s, Leamington Spa Online Shopper
Picking and packing, customer online shopping orders. Have also assisted GM department
working on the shop floor and working on the till serving customers at Sainsbury’s Petrol Station.
15th Aug 2013 - 26th Nov 2013 Alliance Medical, Warwick Patient Administrator
(Temporary)
To answer telephone calls and book in patients for various types of scans including MRI, Ultra Sound
scans, Dexa scans. Also making telephone calls with different contracts booking patients for appointments
or amending appointments.
4th Apr 2013 - 14th Sep 2013 Tesco, Leamington Spa Customer Service Assistant
To assist and serve customers as they come to the till with their shopping. Sometimes working
on self scan check-outs.
5th Jun 2012 - 21st Sep 2012 HSBC, Coventry Customer Service Rep
(Temporary)
Helping customers with PPI claims in PPI claims department, I have also worked in the Data Prep
department where I opened and sorted incoming mail, processed cheques and dealt with outgoing mail at
the end of the day. Quickly adapted to in house I.T. System.
4th Nov 2009 - 25th May 2012 Warwickshire County Council Assessment Co-ordinator
Full time
My role was very much like a PA role. The job included answering telephone calls, taking messages,
sending out letters and care plans, arranging care packages, loading information on the Carefirst database,
photocopying, filing, and making appointments for social workers.
26th Nov 2008 -17th Mar 2009 House of Fraser, Leamington Sales Supervisor
(Temporary)
Assisted and served customers with goods and services, opened store card. I was also responsible for
answering telephone calls and replenishing stock. This was a real team environment needing people to
work well together.
4th Apr 2006 - 21st Nov 2008 Warwickshire County Council Administrative Asisstant
Full Time
Responsible for answering telephone calls, taking messages, sorting post and franking mail.
I prepared and produced letters for Caseworkers and County Co-ordinators. I also carried our various
office duties such as photocopying, inputting information into spreadsheets, laminating, binding and taking
minutes at meetings. I became a proficient user of Microsoft Excel, Access, Publisher and PowerPoint, as
well as Lotus Notes.
1st Aug 2004 - 26th Aug 2005 City College Coventry Administrator/Receptionist
Full Time
I carried out a range of general office duties including filing, photocopying, word processing, answering
telephone calls and taking messages. I also advised students on course details, entering their details on a
database and despatching brochures. One of my duties was to monitoring and manage student absence. I
learned some financial skills here as I was responsible for taking payments of students.
5th Jan 2002 - 31st Jul 2004 Warwickshire College, Leamington Learndirect Administrator
Full Time
Duties included word processing, filing and photocopying. I also attended learning centre managers
meetings and monitored attendance at learning centers. I conducted telephone surveys and prepared
invoices for payment. I became familiar with the Sage accounting package.
EDUCATION
4 GCSE’s
Rathbone Training
Office Administration Skills
PITMAN NVQ Level 1 Business and Administration
RSA 1 Typing
RSA 1 Word Processing
Warwickshire College
Office Administration Skills
RSA 2 Part 1 Typing
RSA 2 Part 2 Word Processing
RSA Clait Word Processing (I.T.)
OCR IBT 2 I.T.
BCS ECDL I.T.
BTECH DIPLOMA IN BROADCASTING LEVEL II
ADDITIONAL INFORMATION
 A cheerful disposition and an ever positive attitude.
 Full clean driving licence.
 I am fluent in Hindi and Punjabi.
 Computer skills including Microsoft Word, Excel, Access, Publisher and Outlook.
 Proficient internet user.

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Ajay CV 1a

  • 1. Ajay Kanwar Address 154 Brunswick Street, Leamington Spa, Warwickshire, CV31 2ER Phone 01926 833370 Mobile 07877 135331 Email ajay_kanwaruk@yahoo.co.uk PERSONAL PROFILE • Extensive Admin experience - gained at WCC and HSBC, NHS. • Excellent I.T skills - fully conversant with Microsoft Word, Excel, Access and Outlook • Good analytical and organisational skills - I co-ordinated care-plans for Social Care dept. • Excellent customer service skills - both on phone and face to face • Fully conversant with handling sensitive information • Hard working team player. • Quick learner with excellent customer service skills. EMPLOYMENT HISTORY 4th March 2015 NHS Professionals, Coventry & Admin & Clerical Bank Warks Partnership Trust Assisting with various Administrative duties at Ashton House, Leamington Spa, answering telephone calls, taking messages, filing, photocopy, typing up letters, sorting post. 20th October 2014 NHS, Warwick Hospital Admin & Clerical Bank Assisting within different sections of Warwick Hospital, carrying out Administrative tasks such as word processing, typing up referrals using Lorenzo, scanning, filing and general administrative duties. I have worked for Patient Access Team, Scanning Bureau, I have carried out work within Purchasing Department carrying out Administrative work within Purchasing department, inputting orders aswell as carrying out Administrative work in Stores section, inputting parcels and dealing with stationary orders and filing. 17th Mar 2007 - Current Chez Rama, Leamington Spa Sales Supervisor (Part time and Full time) To assist and serve customers with goods to be purchased, answering telephone calls, ordering stock, pricing various items, sending faxes for orders. Stocking up shelves with clothes and dealing with queries from customers 4th October 2014 - 24.10.2014 BP Petrol Station, Warwick Customer Assistant within this role I am mainly serving customers and taking payment at the till for fuel and grocery. I am also generally assisting with baking of sweet and savory products. 11th May 2014 - 20th Sep 2014 Sainsbury’s, Leamington Spa Online Shopper Picking and packing, customer online shopping orders. Have also assisted GM department working on the shop floor and working on the till serving customers at Sainsbury’s Petrol Station. 15th Aug 2013 - 26th Nov 2013 Alliance Medical, Warwick Patient Administrator (Temporary) To answer telephone calls and book in patients for various types of scans including MRI, Ultra Sound scans, Dexa scans. Also making telephone calls with different contracts booking patients for appointments or amending appointments. 4th Apr 2013 - 14th Sep 2013 Tesco, Leamington Spa Customer Service Assistant To assist and serve customers as they come to the till with their shopping. Sometimes working on self scan check-outs.
  • 2. 5th Jun 2012 - 21st Sep 2012 HSBC, Coventry Customer Service Rep (Temporary) Helping customers with PPI claims in PPI claims department, I have also worked in the Data Prep department where I opened and sorted incoming mail, processed cheques and dealt with outgoing mail at the end of the day. Quickly adapted to in house I.T. System. 4th Nov 2009 - 25th May 2012 Warwickshire County Council Assessment Co-ordinator Full time My role was very much like a PA role. The job included answering telephone calls, taking messages, sending out letters and care plans, arranging care packages, loading information on the Carefirst database, photocopying, filing, and making appointments for social workers. 26th Nov 2008 -17th Mar 2009 House of Fraser, Leamington Sales Supervisor (Temporary) Assisted and served customers with goods and services, opened store card. I was also responsible for answering telephone calls and replenishing stock. This was a real team environment needing people to work well together. 4th Apr 2006 - 21st Nov 2008 Warwickshire County Council Administrative Asisstant Full Time Responsible for answering telephone calls, taking messages, sorting post and franking mail. I prepared and produced letters for Caseworkers and County Co-ordinators. I also carried our various office duties such as photocopying, inputting information into spreadsheets, laminating, binding and taking minutes at meetings. I became a proficient user of Microsoft Excel, Access, Publisher and PowerPoint, as well as Lotus Notes. 1st Aug 2004 - 26th Aug 2005 City College Coventry Administrator/Receptionist Full Time I carried out a range of general office duties including filing, photocopying, word processing, answering telephone calls and taking messages. I also advised students on course details, entering their details on a database and despatching brochures. One of my duties was to monitoring and manage student absence. I learned some financial skills here as I was responsible for taking payments of students. 5th Jan 2002 - 31st Jul 2004 Warwickshire College, Leamington Learndirect Administrator Full Time Duties included word processing, filing and photocopying. I also attended learning centre managers meetings and monitored attendance at learning centers. I conducted telephone surveys and prepared invoices for payment. I became familiar with the Sage accounting package. EDUCATION 4 GCSE’s Rathbone Training Office Administration Skills PITMAN NVQ Level 1 Business and Administration RSA 1 Typing RSA 1 Word Processing Warwickshire College Office Administration Skills RSA 2 Part 1 Typing RSA 2 Part 2 Word Processing RSA Clait Word Processing (I.T.) OCR IBT 2 I.T. BCS ECDL I.T. BTECH DIPLOMA IN BROADCASTING LEVEL II ADDITIONAL INFORMATION  A cheerful disposition and an ever positive attitude.  Full clean driving licence.  I am fluent in Hindi and Punjabi.  Computer skills including Microsoft Word, Excel, Access, Publisher and Outlook.  Proficient internet user.