1. Name: Shadi amer alladaa
Address: 4, Grypari Flat201
Limassol, 3012
Mob : 00 357-96426807
Personal Data
Date of birth: 15th
of October 1988.
Place of birth: Gaza, Palestine.
Nationality: Palestinian
Marital status: Single.
Status in Cyprus: Resident and work permit (5654340)
LANGUAGES
Arabic: Mother tongue
English: Good
Greek: Good
ACADEMIC QUALIFICATIONS
Al Azhar University
B.A. Graduate
. 2007/2008
O.R Technicians
CAREER HISTORY
Invest FX - Limassol 01/05/2015 - 05/10/2015
Account Manager - Customer support
• Support clients who have activated their trading accounts
• Responding to client requests and questions via, telephone, chat and email assisting with
and all after-sales issues, which include, withdrawals, deposits, funds transfers, account
creations, trading issues.
• Providing troubleshooting and support for the basic functions of the trading platform.
• Post information regarding Company’s products and services to relevant forums.
Kizana LTD – (TurboForex) - Limassol 01/11/2014-30/04/2015
Account Manager Customer support
• Support clients who have activated their trading accounts.
• Responding to client requests and questions via, telephone, chat and email assisting with

2. and all after-sales issues, which include, withdrawals, deposits, funds transfers, account
creations, trading issues.
Peito coffee bar - Nicosia 2012 to 2014
Manager
• Making sure everything goes as scheduled
• Making sure everyone arrives on time
• Maintaining an excellent work flow
50/50 - Nicosia 2010 to 2012
Supervisor
• Managing the reservation's list
• Overviewing the waiters and the work flow
Red Cross Hospital 2008 to 2010
Récipients
• Handling patients admissions and enquiries
• Handling phone calls
• Dealing with patient's appointements
• Dealing with visitor's appointements
Syrian Restaurant - 2010
Supervisor
• Managing the reservations list
• Overviewing the waiters and the work flow
Hotel Al-Mat’haf 2008 to 2010
Part -time waiter
• Serving customers
• Cashier
Additional Trainings
• Body Language Skills - 2009
• Protocol & Etiquette Art - 2008
• Physiotherapy in Cerebral Palsy Rehabilitation - 2007
• Train the Trainer - 2008
Hobbies
• Learning Languages
• Listening to Music
• Watching Movies
• Reading Books
• Sports