This is a special session for the AirSelangor talents on November 10, 2021 in understanding how to Play to Win using Your Mind's Eye

1. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Roshan Thiran
facebook.com/roshanthiran.leaderonomics
linkedin.com/in/roshanthiran
Leadership in
Turbulent Times –
How Leaders Must
Play to Win Using
Your Mind’s Eye
AIR SELANGOR
SPECIAL LEADERSHIP
DEVELOPMENT SESSION
NOVEMBER 10, 2021

2. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Growth
Time
My Evolution into the world of Transformation
10. Johnson & Johnson
Industry : Healthcare
Function: HR
Global Role
9. GE Asia Pacific
Industry : Multi
Function: HR
Asia Role
7. GE Aircraft
Industry : Aviation
CFO & Biz Leader
8. GE Crotonville
Industry : Multi
Function: HR
Learning Leader
6. GE CIG
Industry : Multi
Function: IT
Project Mgmt Global
5. GE Capital
Industry : Financial Service
Function: Finance/Sourcing
Europe Leader
4. NBC Universal
Industry : Media
Function: Finance
Product Leader
1. GE Investments
Industry : Investment Banking
Function: Business Dev
Individual Contributor
3. GE GCS
Industry : Oil & Gas
Function: Finance
Inventory Mgmt
2. GE International
Industry : Multi
Function: Finance
Analyst Global
12. Leaderonomics
Industry : Multi
Function: CEO
Business leader
11. Star Media Group
Industry : Media
Function: CEO
Business leader

3. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Taking the worst
in the world

4. Growing People into Leaders . Building Communities of Love . Transforming the Nation
To becoming . . . The Best Overhaul
Shop in the World #1

5. Growing People into Leaders . Building Communities of Love . Transforming the Nation
The World is changing at Unprecedented levels

6. Growing People into Leaders . Building Communities of Love . Transforming the Nation
6
Growth
Time
Launch
Growth
Scaling
Best time for
Transformation
& Reinvention
Maturity
Decline
Crisis
Non distress restructuring and mindset
Typical Organisation’s Lifecycle:
Most common
time for
businesses to
Transform &
Reinvent
(generally
resulting in
Business
demise or doom)

7. Growing People into Leaders . Building Communities of Love . Transforming the Nation
7
Growth
Time
Launch
Growth
Scaling
High Growth
businesses
equally affected Maturity
Decline
Crisis
Death
Zombies
Viable
Survival
Recovery
COVID-19 Hit Organisation Lifecycle:
Many
businesses
suddenly
become crisis
biz

8. Growing People into Leaders . Building Communities of Love . Transforming the Nation
The VUCA Workplace
Rapid rate of
change
Unclear about
the present
Multiple key
decision
factors
Existence of
unknowns or
unknowables

9. Growing People into Leaders . Building Communities of Love . Transforming the Nation
ORDERED UNORDERED
SIMPLE COMPLICATED COMPLEX CHAOTIC
• Known knowns
• Facts
• 1 right answer
• Domain of best
practices & rules
• Known unknowns
• Facts
• More than 1 right
answer
• Domain of experts
• Unknown unknowns
• Patterns (not facts)
• Many competing
ideas
• Domain of
emergence
• Unknowables
• High turbulence
• No right answer
• Domain of rapid
response
“Change a
wheel on a
car”
“Build a car”
“Design a new
car”
“Deal with a
multiple car
crash on the
highway”
The VUCA Workplace Evolution

10. Growing People into Leaders . Building Communities of Love . Transforming the Nation
• Smartphones/ Laptops
• Access to data & knowledge
• Time & resources to be healthy
• Financial security
• Part of team with active
contributions
• Colleagues who are also friends
• Growth in self and career
• Validation & recognition of skills/
knowledge
• Peer respect
• Passion-driven and meaningful career
• Goals achievement
Why is this happening?
Employees Are Changing Too

11. Growing People into Leaders . Building Communities of Love . Transforming the Nation

12. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Personal Growth and Learning Curves
Growth
Time
Understanding What It Means For Each of Us

13. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Performance Versus Expectations
Performance
Time
Our company’s Expectations
“Performance Bar”
Its all about Failure & Struggle

14. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Time
Performance
And continuous growth
The Bar Gets Raised Each Year
The “Performance Bar” and
company expectations keep getting
raised every year

15. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Time
Performance
And continuously changing Expectations
Raising the Bar

16. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Time
Performance
. . . The Employer Perspective
The confusion & dismay
Falling Below the Bar...

17. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Growth
Time
Growth as a Constant
Growing yourself to your full potential

18. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Growth
Time
Times of Crisis are painful – but they
accelerate your growth
Crisis & Crucible Moments

19. Growing People into Leaders . Building Communities of Love . Transforming the Nation
ROSHANTHIRAN
WEBINAR
SERIES 2020
BY
The World Keeps
Changing. We
Need To Keep
Transforming.
PART 1
CONCLUSION:

20. Growing People into Leaders . Building Communities of Love . Transforming the Nation
TRANSFORMATION
= CHANGE
What is transformation?

21. Growing People into Leaders . Building Communities of Love . Transforming the Nation
The only person who likes
change is a wet baby.
Attributed to Mark Twain
Quote

22. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Organisational
Constraints
Solved by Science Of Transforming
Organisations (SOTO)
Individual
Constraints
Solved by Science Of
Building Leaders (SOBL)
2 BIG FUNDAMENTAL CHANGE CONSTRAINTS
Blocking us as Individuals and Organisationally

23. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Big Question:
What is blocking us?
Why is it so hard for us as individuals?

24. Growing People into Leaders . Building Communities of Love . Transforming the Nation
PSYCHOLOGICAL HOSTAGE
PHYSICAL HOSTAGE
WE BECOME HOSTAGES TO STATUS QUO

25. Growing People into Leaders . Building Communities of Love . Transforming the Nation
FEELING POWERLESS
• Feeling Powerless is the first sign to being
taken hostage
• Powerlessness poisons the person through
feelings of helplessness & entrapment
• This poison creates an endless cycle of
negative interpretations of reality
• Typical hostage words:
✓ I have no choice
✓ I am trapped
✓ I feel terrible
✓ I just hate this
✓ It’s going to be another one of those days
THE STOCKHOLM
SYNDROME
Randolf Dial kidnaps Bobbi
Parker for 11 years
➢Was not handcuffed
➢Drove alone and could escape
➢Why? Did not escape because
of her own fears and feeling
powerless

26. Growing People into Leaders . Building Communities of Love . Transforming the Nation
« I insist on being called
a survivor,
not a victim. A victim …
means I somehow
belong to somebody or
I'm suffering
because of him.
I'm not suffering.
I'm thriving. »
Adrienne Haslet-Davis,
Dance Instructor & Boston Bombing
Survivor
DON’T BE TAKEN HOSTAGE BY ANYTHING

27. Growing People into Leaders . Building Communities of Love . Transforming the Nation
WE PLAY NOT TO LOSE NOT PLAY TO WIN

28. Growing People into Leaders . Building Communities of Love . Transforming the Nation
WHERE IS YOUR MIND’S EYE’s FOCUSED ON
STATE RESULTS
FUTURE
PAST EXPERIENCES MIND’S
EYE
Keeping
Your
FOCUS
Negative Focus
(Pain)
Positive Focus
(Benefit)
Losing Cycle Winning Cycle

29. Growing People into Leaders . Building Communities of Love . Transforming the Nation
“– a single cockroach will completely wreck
the appeal of a bowl of cherries,
but a cherry will do nothing at all
for a bowl of cockroaches.”
Daniel Kahneman, Thinking Fast and Slow
NEGATIVE DOMINANCE

30. Growing People into Leaders . Building Communities of Love . Transforming the Nation
GRIEF PREVENTS CHANGE
Attachment
(comfort)
Bonding
(interest)
Separation
(preparation)
Grief
(identity)

31. Growing People into Leaders . Building Communities of Love . Transforming the Nation
STAGES OF GRIEF
Denial Gratitude
Acceptance
Rationalization

32. Growing People into Leaders . Building Communities of Love . Transforming the Nation
New thoughts
and behaviors
Status Quo Zone of Disruption Zone of Adoption Zone of Innovation
Performance
Time
Change is
introduced
Point of
Decision
New result
Change Zones – Organisation’s Grief Cycle is the Same

33. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Status Quo Zone of Disruption Zone of Adoption Zone of Innovation
Performance
Shock
Numbness
Denial
Emotional Outbursts
Anger
Fear
Searchings
Bargaining
Panic
Guilt Isolation
Lonelines
s
Depression
“Re-entry” Troubles
New Relationships
New Behaviors
New Patterns
Hope
Acceptance
Coaching others
Higher Results
Inspiration
Recognition
Pride
New Ways
Time
New thoughts
and behaviors
Change is
introduced
Point of
Decision
New result
Change Zones – and the Grief cycle

34. Growing People into Leaders . Building Communities of Love . Transforming the Nation
CHANGE AND LOSS
1. Loss of attachment
➢ (who am I connected to?)
2. Loss of territory
➢ (where do I belong?)
3. Loss of structure
➢ (what is my role?)
4. Loss of identity
➢ (who am I?)
5. Loss of future
➢ (where am I going?)
6. Loss of meaning
➢ (what is the point?)
7. Loss of control
➢ ( I feel overwhelmed)

35. Growing People into Leaders . Building Communities of Love . Transforming the Nation
What Does
This Mean
For Me at
Axiata?

36. Growing People into Leaders . Building Communities of Love . Transforming the Nation

37. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Transformation
Above all,
a leader must be
_________.

38. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Transformation
Above all,
a leader must be
clear.

39. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Time
Where are you
Ability/Achievement
Vision & The Dream
1. Do You Have Personal Clarity?
How Do You Need to
Change?
What Do You Need
to Learn?
Dev Focus
Today
2022
2 year ago
Growth Needed
Aspiration
Reality

40. Growing People into Leaders . Building Communities of Love . Transforming the Nation
2. Leaders
Communicate

41. Dialogues Create Bonds
Attachment
(comfort)
Bonding
(interest)
Separation
(preparation)
Grief
(identity)
Dialogue
The Cycle of Bonding

42. Self Other
Talking - Dialogue - Negotiation
B Body
E Emotions
I Intellectual
S Spirit
B I
E S
B I
E S
THE POWER OF AN INTERACTION

43. Communications – Are you Doing It?

44. Growing People into Leaders . Building Communities of Love . Transforming the Nation
3. Unlearn, Learn & Lead Change
…

45. Growing People into Leaders . Building Communities of Love . Transforming the Nation

46. Growing People into Leaders . Building Communities of Love . Transforming the Nation
• 70% of learning is through EXPERIENCE:
• Seek new experiences and always accumulate new experiences
• Volunteer for special projects that will stretch you and force you to
learn and gain new perspectives
• 20% of learning is through FEEDBACK:
• Get feedback from your bosses, peers and subordinates.
• Take 360 degrees feedback (ABA) and schedule weekly/monthly
feedback sessions
• Give feedback to others when it is appropriate and needed
• 10% of learning is through NEW SKILL DEVELOPMENT:
• Find time to practice whatever you learn. Attend training to grow
• Take time to learn online or through reading new material (use Necole)
• Always look for ways to improve yourself – be better tomorrow than
you are today -
The 70-20-10 way to keep Learning & Growing:

48. Growing People into Leaders . Building Communities of Love . Transforming the Nation
Transforming the nation, one person at a time.
Thank you
For partnering with us on this amazing
journey!
Company: www.leaderonomics.org
Leadership Resources: www.leaderonomics.com
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