HR For the 21st century
The Future of HR
Roshan Thiran
roshan.thiran@leaderonomics.com
www.facebook.com/roshanthiran.leaderonomics
Growth
Time
My Evolution into the world of HR
10. Johnson & Johnson
Industry : Healthcare
Function: HR
Global Role
9. GE Asia Pacific
Industry : Multi
Function: HR
Asia Role
7. GE Aircraft
Industry : Aviation
CFO & Biz Leader
8. GE Crotonville
Industry : Multi
Function: HR
Learning Leader
6. GE CIG
Industry : Multi
Function: IT
Project Mgmt Global
5. GE Capital
Industry : Financial Service
Function: Finance/Sourcing
Europe Leader
4. NBC Universal
Industry : Media
Function: Finance
Product Leader
1. GE Investments
Industry : Investment Banking
Function: Business Dev
Individual Contributor
3. GE GCS
Industry : Oil & Gas
Function: Finance
Inventory Mgmt
2. GE International
Industry : Multi
Function: Finance
Analyst Global
12. Leaderonomics
Industry : Multi
Function: CEO
Business leader
11. Star Media Group
Industry : Media
Function: CEO
Business leader
And be Value Creators for all constituencies?
Value creation for employees
Resolving the 4 business Constraints
Adding Value to Your Organisation
Note: The 4 constraints model is based on the work of Roshan Thiran who
spent more than 20 years studying various successful and failed organisations.
The model is copyrighted to him and has been used in many successful
organisational growth, transformation and scaling projects
9
The Future of HR
Top 5 Predictions of the HR Function
Roshan Thiran
Roshan.thiran@leaderonomics.com
HR WILL FINALLY GO
DIGITAL IN A BIG WAY1
The World is changing at Unprecedented levels
1st Industrial Revolution
Steam Electricity & Mass
Production
Electronics
& IT
2nd Industrial Revolution 3rd Industrial Revolution
3 industrial Revolutions thus far
Physical Biological Digital
The Fourth Industrial Revolution
Digital Transformation
ENGAGING
CUSTOMERS
Give them new
experiences
they love
EMPOWERING
EMPLOYEES
Reinvent
productivity and
enable a data-
driven culture
TRANSFORMING
PRODUCTS
Innovate products
and business models
OPTIMIZING
OPERATIONS
Modernize
portfolio,
transform
processes and
skills
Security
How is HR Transformating these areas digitally
DIGITAL LEARNING WILL TAKE OFF IN A BIG WAY,
REINVENTING LEARNING AND DEVELOPMENT
HR WILL START INVESTING IN BIG
DATA AND REAL-TIME FEEDBACK
HR WILL START FOCUSING ON THE
EMPLOYEE EXPERIENCE2
EMPLOYEE EXPERIENCES
Like marketers who focus on ‘customer experience’
HR Leaders need
to map ‘employee
experiences’
Just like
marketers work
on ‘touch-points’
Enable each
employee
interaction to be
a ‘wow’
experience
From on-boarding
till exit, every
experience is a
wow – but can be
tough & Bad
HR WILL BEGIN MANAGING THE
“REJECTED CANDIDATES EXPERIENCE”
Virgin - $7 Mil new business Launched by
managing rejected candidate experiences
CULTURE WILL BE AN IMPORTANT
HR AND BUSINESS AGENDA3
Root of many issues
Culture is the
Has to be
intentional
Beliefs &
experiences
determine results
New York city in 90s …
The broken window theory
What drives Key Results?
MINDSET
Model Extracted from PIL Results Pyramid
Driving Effective Key Results is constrained by . . .
M1
M1
1
Model Extracted from PIL Results Pyramid
HR WILL RADICALLY UPSKILL FOR THE
FUTURE AS WORK CONTINUES TO EVOLVE4
Output-Based work
vs
Time-Based work
HR WILL FOCUS ON TEAMS RATHER
THAN INDIVIDUALS5
Project Aristotle
www.facebook.com/roshanthiran.leaderonomics
www.linkedin.com/in/roshanthiran/

KITA HR Conference 2018 - HR for the 21st century & the Future of HR

  • 1.
    HR For the21st century The Future of HR Roshan Thiran roshan.thiran@leaderonomics.com www.facebook.com/roshanthiran.leaderonomics
  • 2.
    Growth Time My Evolution intothe world of HR 10. Johnson & Johnson Industry : Healthcare Function: HR Global Role 9. GE Asia Pacific Industry : Multi Function: HR Asia Role 7. GE Aircraft Industry : Aviation CFO & Biz Leader 8. GE Crotonville Industry : Multi Function: HR Learning Leader 6. GE CIG Industry : Multi Function: IT Project Mgmt Global 5. GE Capital Industry : Financial Service Function: Finance/Sourcing Europe Leader 4. NBC Universal Industry : Media Function: Finance Product Leader 1. GE Investments Industry : Investment Banking Function: Business Dev Individual Contributor 3. GE GCS Industry : Oil & Gas Function: Finance Inventory Mgmt 2. GE International Industry : Multi Function: Finance Analyst Global 12. Leaderonomics Industry : Multi Function: CEO Business leader 11. Star Media Group Industry : Media Function: CEO Business leader
  • 6.
    And be ValueCreators for all constituencies?
  • 7.
  • 8.
    Resolving the 4business Constraints Adding Value to Your Organisation Note: The 4 constraints model is based on the work of Roshan Thiran who spent more than 20 years studying various successful and failed organisations. The model is copyrighted to him and has been used in many successful organisational growth, transformation and scaling projects
  • 9.
    9 The Future ofHR Top 5 Predictions of the HR Function Roshan Thiran Roshan.thiran@leaderonomics.com
  • 10.
    HR WILL FINALLYGO DIGITAL IN A BIG WAY1
  • 11.
    The World ischanging at Unprecedented levels
  • 12.
    1st Industrial Revolution SteamElectricity & Mass Production Electronics & IT 2nd Industrial Revolution 3rd Industrial Revolution 3 industrial Revolutions thus far
  • 13.
    Physical Biological Digital TheFourth Industrial Revolution
  • 14.
    Digital Transformation ENGAGING CUSTOMERS Give themnew experiences they love EMPOWERING EMPLOYEES Reinvent productivity and enable a data- driven culture TRANSFORMING PRODUCTS Innovate products and business models OPTIMIZING OPERATIONS Modernize portfolio, transform processes and skills Security
  • 15.
    How is HRTransformating these areas digitally
  • 16.
    DIGITAL LEARNING WILLTAKE OFF IN A BIG WAY, REINVENTING LEARNING AND DEVELOPMENT
  • 21.
    HR WILL STARTINVESTING IN BIG DATA AND REAL-TIME FEEDBACK
  • 22.
    HR WILL STARTFOCUSING ON THE EMPLOYEE EXPERIENCE2
  • 23.
    EMPLOYEE EXPERIENCES Like marketerswho focus on ‘customer experience’ HR Leaders need to map ‘employee experiences’ Just like marketers work on ‘touch-points’ Enable each employee interaction to be a ‘wow’ experience From on-boarding till exit, every experience is a wow – but can be tough & Bad
  • 24.
    HR WILL BEGINMANAGING THE “REJECTED CANDIDATES EXPERIENCE”
  • 25.
    Virgin - $7Mil new business Launched by managing rejected candidate experiences
  • 26.
    CULTURE WILL BEAN IMPORTANT HR AND BUSINESS AGENDA3
  • 27.
    Root of manyissues Culture is the Has to be intentional Beliefs & experiences determine results
  • 28.
    New York cityin 90s … The broken window theory
  • 29.
    What drives KeyResults? MINDSET Model Extracted from PIL Results Pyramid
  • 30.
    Driving Effective KeyResults is constrained by . . . M1 M1 1 Model Extracted from PIL Results Pyramid
  • 31.
    HR WILL RADICALLYUPSKILL FOR THE FUTURE AS WORK CONTINUES TO EVOLVE4
  • 32.
  • 33.
    HR WILL FOCUSON TEAMS RATHER THAN INDIVIDUALS5
  • 34.
  • 35.