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INTRODUCTION
To all those reading,
Congratulations! You have just made the first step in the journey to work on
the National Support Team in AIESEC Thailand 15-16. If AIESEC is a place to
develop leadership and learn new skills in a supportive environment, then
being on the NST is one of the best ways possible to accomplish this.
While working on the NST can be a challenging, it is an incredibly fulfilling
role, either as the end of your AIESEC experience or the launching point to
even bigger ambitions. You get all of the joys of working in your preferred
function, but ultimately make an even bigger impact in Thailand and the world.
You will better understand the national perspective of AIESEC and receive an
opportunity to work with people from outside your LC. Most importantly, you
will serve a vital role in making sure AIESEC in Thailand’s operations continue
sustainably for years to come.
It might seem like too large of a task. You might wonder if you are the right
person for the job. But if you don’t apply, who will? So read on, and take a
chance. Together, Be brave, Make it happen!
With Love,
MC Singha 15-16
Application Process
1. 2. 3.Read the Booklet
Look carefully at the JDs
and the application
process. Ask questions to
the MCVP responsible to
better understand the
current reality of the
function.
Fill out the App
You can find the NST
application at bit.
do/ATH_NSTapp . Answer the
questions and sign up for an
interview slot.
DEADLINE: June 29th, 23:59
Interview
Interviews will be held
with your MCVP
responsible some time
between July 1st-3rd.
Result announcements
will be released on July 6.
NSTSTRUCTURE
IR
Manager*
Expansion
Manager
Project Quality
Manager
Customer
Experience
Manager*
Matching
Coordinator*
iGCDP oGCDP iGIP oGIP
Matching
Coordinator*
(Exchange Functions)
* Open to international applicants
Finance
Manager
Brand
Manager*
Learning
Partner
Manager
Fin MarComm ER
NSTSTRUCTURE
(Support Functions)
Member
Development
Coordinator*
TM
Local LEAD
Coordinator*
PR
Manager
* Open to international applicants
NST ACCOUNTABILITYNST Members are accountable to the MCVPTM and their respective MCVP
Katie Crow
kcrow39@gmail.com
NSTiGCDP
IR
Manager
1 Person Needed
Expansion
Manager
1 Person Needed
Project Quality
Manager
1 Person Needed
Accountability to:
MCVP iGCDP
JiShiChao Zhou
khonjinchrischou@gmail.com
Project Quality Manager
Skills
Behaviors
Time Required
Monitoring project quality by establishing a standard quality checking
system to assess feedback from both TN and EP side.
Duration: July 6th-June 30th
Commitment: 10-12 hours a week
Required
● GCDP background
● Effective communication
● Negotiation skill
● Cross Culture management
Will Develop
● Communication skill
● Negotiating skill
Required
● Commitment
● Results-oriented
Will Develop
● Customer-oriented thinking
Responsibilities Measures of Success
-Creating standard quality checking
system
-Monitoring feedback from TN and EP
side
-% positive feedback from EP
-% positive feedback from TN
-# of quality issue cases solved
Accountability to:
MCVP iGCDP
JiShiChao Zhou
khonjinchrischou@gmail.com
International Relations Manager
Skills
Behaviors
Time Required
Increasing EP pipeline to iGCDP projects by establishing entity
partnerships
Duration: July 6th-June 30th
Commitment: 8-10 hours a week
Required
● GCDP background
● Effective communication
Will Develop
● Communication skill
● Computer skills
● MarComm skills
Required
● Commitment
● Results-oriented
Will Develop
● Strategic Thinking
● Cross-cultural management
Responsibilities Measures of Success
-Building entity partnerships -# of entity partnerships established
-# of EPs realized through
partnerships
Accountability to:
MCVP iGCDP
JiShiChao Zhou
khonjinchrischou@gmail.com
Expansion Manager
Skills
Behaviors
Time Required
Taking care of expansion LCs in terms of matching process, training, and
operational activity
Duration: July 6th-June 30th
Commitment: 10-12 hours a week
Required
● GCDP background
● Effective communication
● Negotiation skill
Will Develop
● Communication skill
● Training and facilitation
skills
Required
● Commitment
● Results-oriented
Will Develop
● Strategic Thinking
Responsibilities Measures of Success
-Building expansion LC capacity in
iGCDP
-# of iGCDP realizations in expansion
LCs
NSToGCDP
Customer Experience
Manager
1 Person Needed
Customer Experience Manager
Skills
Behaviors
Time Required
Creating better customer experience management in AIESEC Thailand
Duration: July 6th-June 30th
Commitment: 15-20 hours a week
Required
● oGCDP background
● Cross-cultural management
● Empathy
● Crisis management ability
Will Develop
● Event planning
● Time Management
● Communication skills
Required
● High spirit
● Passionate
Will Develop
● Crisis Management
● Customer-oriented thinking
● Courage to face difficulties
Responsibilities Measures of Success
-Resolve EP issues or complaints
-Design and overlook RIS
-Design and manage EP experience
-% positive feedback from EP
-% EPs reintegrated
-Micro experience execution
-OPS execution
Accountability to:
MCVP oGCDP
Li, Chao-Sheng
jill29.li@aiesec.net
NSTiGIP
Matching
Coordinator
1 People Needed
Accountability to:
MCVP iGIP
Weng Chung-Hung
troy.wang@aiesec.net
Matching Coordinator (iGIP)
Skills
Behaviors
Time Required
Responsible for the flow from post-raise to pre-realize for iGIP
Duration: July 6th-June 30th
Commitment: 10-12 hours a week
Required
● GIP background
● International partnership
management experience
Will Develop
● Project management skill
● Account management skill
● Facilitating skill
Required
● Results-Oriented
Will Develop
● Personal Effectiveness
● Empathy
● Stakeholder focus
Responsibilities Measures of Success
-International partnership
management
-National match team management
-# matches from partner accounts
-# matches
-delivery time between raise to match
NSToGIP
Matching
Coordinator
1 People Needed
Accountability to:
MCVP oGIP
Xiuming Luan
frances.luan@aiesec.com
Matching Coordinator (oGIP)
Skills
Behaviors
Time Required
Responsible for the flow from post-raise to pre-realize for oGIP
Duration: July 6th-June 30th
Commitment: 12-15 hours a week
Required
● GIP background
● Management skill
● Communication skill
Will Develop
● Negotiation skill
● Visa knowledge
● Facilitating skill
Required
● Passionate
● Commitment
Will Develop
● Results-oriented
● Empathy
Responsibilities Measures of Success
-International partnership
management
-Support the MC in oGIP related
functional operations
-# matches from partner accounts
-# matches
-delivery time between raise to match
NSTFin
Finance
Manager
1 Person Needed
Finance Manager
Skills
Behaviors
Time Required
Facilitating financial sustainability on the local and national level
Duration: July 6th-June 30th
Commitment: 10-12 hours a week
Required
● Must be local (can read/write Thai)
● Accounting/Fin background
● Analytical and Critical thinking
● (Optional) Auditing/ Quickbooks
skill
Will Develop
● Finance, audit, and
accounting skills
● Data analyzing skills
● Communication skills
Required
● Responsible and Responsive
● Patient and Flexible
● Detail-oriented
Will Develop
● Professionalism
Responsibilities Measures of Success
-LC quarterly Internal Audit
-Collect documents and design Financial
education materials
-Design investment ROI
-Partial MC Operation Management
-# of LCs audited
-% of Financial health
-# of education conducted
-# of investment trackers and % ROI
-# of Thai documents/operations handled
Accountability to:
MCVP Fin
Yenkroy LY
ly.yenkroy@aiesec.net
NSTMarComm
Brand
Manager
1 Person Needed
PR
Manager
1 Person Needed
Brand Manager
Skills
Behaviors
Time Required
Managing the brand of AIESEC in Thailand for exchange programs, other
activities, and overall image
Duration: July 6th-June 30th
Commitment: 8-10 hours a week
Required
● MarComm/GCDP background
● Good understanding of AIESEC brand
● Design Skill
● Website Management
Will Develop
● Creative Design Skill
● Website development
● Training Skill
● Information Management
Required
● Creative
● Innovative
Will Develop
● Personal Effectiveness
Responsibilities Measures of Success
-Manage YouthSpeak Campaign
-Design National Promo Materials
-Co-create ATH website
-Design national merchandise
-# of people engaged with
YouthSpeak
-# materials created/aligned with
brand
Accountability to:
MCVP MarComm
Nitchakan Daramatat
nitchakan.daramatat@aiesec.net
PR Manager
Skills
Behaviors
Time Required
Managing public relations with media, local Web Board, and putting
AIESEC in Thailand news
Duration: July 6th-December 31st
Commitment: 8-10 hours a week
Required
● MarComm/GCDP background
● Good understanding of AIESEC
organization
● Writing skills
Will Develop
● Creative Design Skill
● Writing Skill
● Negotiation skill
● Social Media Analysis
Required
● Time Management
● Creative
Will Develop
● Personal Effectiveness
● Effective Communication
Responsibilities Measures of Success
-Create news articles about AIESEC
to send to Thai media
-Update our news on ATH website
-Co-create ATH newsletter for
-# of articles created
-# news on media
-# articles uploaded on website
-# of newsletters created
Accountability to:
MCVP MarComm
Nitchakan Daramatat
nitchakan.daramatat@aiesec.net
NSTBD
Learning Partner
Manager
1 Person Needed
Learning Partner Manager
Skills
Behaviors
Time Required
Initiating and developing national partners into learning partners to
increase talent capacity of LCs
Duration: July 6th-December 31st
Commitment: 8-10 hours a week
Required
● TM/ER/BD background
● Effective Communication
● Negotiation Skill
● Understanding @ product
Will Develop
● Business world experience
● Sales skills
● Critical Thinking
● Coaching and Training
Required
● Consistency and Responsible
● Teamwork
● Accountable
Will Develop
● Networks and connections
● Flexibility to survive in
challenging environment
Responsibilities Measures of Success
-Increase sales volume
-Follow up and account management
-Pilot training workshop with external
-Training ER in LC level
-# of National learning partners
-# of workshops organized
-Level of satisfaction feedback from
LC
Accountability to:
MCVP BD
Nuttida Tangsophonphong
nuttida.tang@aiesec.net
NSTTM
Member
Development
Coordinator
1 Person Needed
Local LEAD
Coordinator
1 Person Needed
Member Development Coordinator
Skills
Behaviors
Time Required
Ensuring high customer satisfaction in our TMP product by facilitating the
Inner and Outer Journey via Personal Development Talks
Duration: July 6th-December 31st
Commitment: 8-10 hours a week
Required
● Effective Communication
● Knowledge of TMP process
Will Develop
● Critical Thinking
● Coaching and Training
Required
● Responsible
● Accountable
● Innovative
Will Develop
● Attention to Detail
● Problem Solving
● Customer Empathy
Responsibilities Measures of Success
-Create Personal Development Talk
framework and tracker tools
-Pilot PDT in key LCs and manage
their implementation
-% member retention
-# of TLP applications
-NPS from TMP
Accountability to:
MCVP TM
Katie Crow
kcrow39@gmail.com
Local LEAD Coordinator
Skills
Behaviors
Time Required
Changing the mindset of LEAD by starting the implementation of LEAD on
the local level in all AIESEC products
Duration: July 6th-December 31st
Commitment: 8-10 hours a week
Required
● Effective Communication
● Knowledge of TMP process
● Event Planning
Will Develop
● Critical Thinking
● Coaching skills
● Facilitation skills
Required
● Accountable
● Innovative
● Collaborative
Will Develop
● Customer Empathy
● Growth Mindset
Responsibilities Measures of Success
-Collaborate with other entities and
find GCPs for Local LEAD
-Execute a LEAD training summit
-Manage team of LEAD ambassadors
-# of applications to LEAD training
summit
-# of LEAD ambassadors
-# of LCs implementing local LEAD
Accountability to:
MCVP TM
Katie Crow
kcrow39@gmail.com
Questions
If you have general
Please contact the MCVPTM, Katie Crow, at kcrow39@gmail.com
AIESEC Thailand NST Application Booklet

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AIESEC Thailand NST Application Booklet

  • 1.
  • 2. INTRODUCTION To all those reading, Congratulations! You have just made the first step in the journey to work on the National Support Team in AIESEC Thailand 15-16. If AIESEC is a place to develop leadership and learn new skills in a supportive environment, then being on the NST is one of the best ways possible to accomplish this. While working on the NST can be a challenging, it is an incredibly fulfilling role, either as the end of your AIESEC experience or the launching point to even bigger ambitions. You get all of the joys of working in your preferred function, but ultimately make an even bigger impact in Thailand and the world. You will better understand the national perspective of AIESEC and receive an opportunity to work with people from outside your LC. Most importantly, you will serve a vital role in making sure AIESEC in Thailand’s operations continue sustainably for years to come. It might seem like too large of a task. You might wonder if you are the right person for the job. But if you don’t apply, who will? So read on, and take a chance. Together, Be brave, Make it happen! With Love, MC Singha 15-16
  • 3. Application Process 1. 2. 3.Read the Booklet Look carefully at the JDs and the application process. Ask questions to the MCVP responsible to better understand the current reality of the function. Fill out the App You can find the NST application at bit. do/ATH_NSTapp . Answer the questions and sign up for an interview slot. DEADLINE: June 29th, 23:59 Interview Interviews will be held with your MCVP responsible some time between July 1st-3rd. Result announcements will be released on July 6.
  • 4. NSTSTRUCTURE IR Manager* Expansion Manager Project Quality Manager Customer Experience Manager* Matching Coordinator* iGCDP oGCDP iGIP oGIP Matching Coordinator* (Exchange Functions) * Open to international applicants
  • 5. Finance Manager Brand Manager* Learning Partner Manager Fin MarComm ER NSTSTRUCTURE (Support Functions) Member Development Coordinator* TM Local LEAD Coordinator* PR Manager * Open to international applicants
  • 6. NST ACCOUNTABILITYNST Members are accountable to the MCVPTM and their respective MCVP Katie Crow kcrow39@gmail.com
  • 7. NSTiGCDP IR Manager 1 Person Needed Expansion Manager 1 Person Needed Project Quality Manager 1 Person Needed
  • 8. Accountability to: MCVP iGCDP JiShiChao Zhou khonjinchrischou@gmail.com Project Quality Manager Skills Behaviors Time Required Monitoring project quality by establishing a standard quality checking system to assess feedback from both TN and EP side. Duration: July 6th-June 30th Commitment: 10-12 hours a week Required ● GCDP background ● Effective communication ● Negotiation skill ● Cross Culture management Will Develop ● Communication skill ● Negotiating skill Required ● Commitment ● Results-oriented Will Develop ● Customer-oriented thinking Responsibilities Measures of Success -Creating standard quality checking system -Monitoring feedback from TN and EP side -% positive feedback from EP -% positive feedback from TN -# of quality issue cases solved
  • 9. Accountability to: MCVP iGCDP JiShiChao Zhou khonjinchrischou@gmail.com International Relations Manager Skills Behaviors Time Required Increasing EP pipeline to iGCDP projects by establishing entity partnerships Duration: July 6th-June 30th Commitment: 8-10 hours a week Required ● GCDP background ● Effective communication Will Develop ● Communication skill ● Computer skills ● MarComm skills Required ● Commitment ● Results-oriented Will Develop ● Strategic Thinking ● Cross-cultural management Responsibilities Measures of Success -Building entity partnerships -# of entity partnerships established -# of EPs realized through partnerships
  • 10. Accountability to: MCVP iGCDP JiShiChao Zhou khonjinchrischou@gmail.com Expansion Manager Skills Behaviors Time Required Taking care of expansion LCs in terms of matching process, training, and operational activity Duration: July 6th-June 30th Commitment: 10-12 hours a week Required ● GCDP background ● Effective communication ● Negotiation skill Will Develop ● Communication skill ● Training and facilitation skills Required ● Commitment ● Results-oriented Will Develop ● Strategic Thinking Responsibilities Measures of Success -Building expansion LC capacity in iGCDP -# of iGCDP realizations in expansion LCs
  • 12. Customer Experience Manager Skills Behaviors Time Required Creating better customer experience management in AIESEC Thailand Duration: July 6th-June 30th Commitment: 15-20 hours a week Required ● oGCDP background ● Cross-cultural management ● Empathy ● Crisis management ability Will Develop ● Event planning ● Time Management ● Communication skills Required ● High spirit ● Passionate Will Develop ● Crisis Management ● Customer-oriented thinking ● Courage to face difficulties Responsibilities Measures of Success -Resolve EP issues or complaints -Design and overlook RIS -Design and manage EP experience -% positive feedback from EP -% EPs reintegrated -Micro experience execution -OPS execution Accountability to: MCVP oGCDP Li, Chao-Sheng jill29.li@aiesec.net
  • 14. Accountability to: MCVP iGIP Weng Chung-Hung troy.wang@aiesec.net Matching Coordinator (iGIP) Skills Behaviors Time Required Responsible for the flow from post-raise to pre-realize for iGIP Duration: July 6th-June 30th Commitment: 10-12 hours a week Required ● GIP background ● International partnership management experience Will Develop ● Project management skill ● Account management skill ● Facilitating skill Required ● Results-Oriented Will Develop ● Personal Effectiveness ● Empathy ● Stakeholder focus Responsibilities Measures of Success -International partnership management -National match team management -# matches from partner accounts -# matches -delivery time between raise to match
  • 16. Accountability to: MCVP oGIP Xiuming Luan frances.luan@aiesec.com Matching Coordinator (oGIP) Skills Behaviors Time Required Responsible for the flow from post-raise to pre-realize for oGIP Duration: July 6th-June 30th Commitment: 12-15 hours a week Required ● GIP background ● Management skill ● Communication skill Will Develop ● Negotiation skill ● Visa knowledge ● Facilitating skill Required ● Passionate ● Commitment Will Develop ● Results-oriented ● Empathy Responsibilities Measures of Success -International partnership management -Support the MC in oGIP related functional operations -# matches from partner accounts -# matches -delivery time between raise to match
  • 18. Finance Manager Skills Behaviors Time Required Facilitating financial sustainability on the local and national level Duration: July 6th-June 30th Commitment: 10-12 hours a week Required ● Must be local (can read/write Thai) ● Accounting/Fin background ● Analytical and Critical thinking ● (Optional) Auditing/ Quickbooks skill Will Develop ● Finance, audit, and accounting skills ● Data analyzing skills ● Communication skills Required ● Responsible and Responsive ● Patient and Flexible ● Detail-oriented Will Develop ● Professionalism Responsibilities Measures of Success -LC quarterly Internal Audit -Collect documents and design Financial education materials -Design investment ROI -Partial MC Operation Management -# of LCs audited -% of Financial health -# of education conducted -# of investment trackers and % ROI -# of Thai documents/operations handled Accountability to: MCVP Fin Yenkroy LY ly.yenkroy@aiesec.net
  • 20. Brand Manager Skills Behaviors Time Required Managing the brand of AIESEC in Thailand for exchange programs, other activities, and overall image Duration: July 6th-June 30th Commitment: 8-10 hours a week Required ● MarComm/GCDP background ● Good understanding of AIESEC brand ● Design Skill ● Website Management Will Develop ● Creative Design Skill ● Website development ● Training Skill ● Information Management Required ● Creative ● Innovative Will Develop ● Personal Effectiveness Responsibilities Measures of Success -Manage YouthSpeak Campaign -Design National Promo Materials -Co-create ATH website -Design national merchandise -# of people engaged with YouthSpeak -# materials created/aligned with brand Accountability to: MCVP MarComm Nitchakan Daramatat nitchakan.daramatat@aiesec.net
  • 21. PR Manager Skills Behaviors Time Required Managing public relations with media, local Web Board, and putting AIESEC in Thailand news Duration: July 6th-December 31st Commitment: 8-10 hours a week Required ● MarComm/GCDP background ● Good understanding of AIESEC organization ● Writing skills Will Develop ● Creative Design Skill ● Writing Skill ● Negotiation skill ● Social Media Analysis Required ● Time Management ● Creative Will Develop ● Personal Effectiveness ● Effective Communication Responsibilities Measures of Success -Create news articles about AIESEC to send to Thai media -Update our news on ATH website -Co-create ATH newsletter for -# of articles created -# news on media -# articles uploaded on website -# of newsletters created Accountability to: MCVP MarComm Nitchakan Daramatat nitchakan.daramatat@aiesec.net
  • 23. Learning Partner Manager Skills Behaviors Time Required Initiating and developing national partners into learning partners to increase talent capacity of LCs Duration: July 6th-December 31st Commitment: 8-10 hours a week Required ● TM/ER/BD background ● Effective Communication ● Negotiation Skill ● Understanding @ product Will Develop ● Business world experience ● Sales skills ● Critical Thinking ● Coaching and Training Required ● Consistency and Responsible ● Teamwork ● Accountable Will Develop ● Networks and connections ● Flexibility to survive in challenging environment Responsibilities Measures of Success -Increase sales volume -Follow up and account management -Pilot training workshop with external -Training ER in LC level -# of National learning partners -# of workshops organized -Level of satisfaction feedback from LC Accountability to: MCVP BD Nuttida Tangsophonphong nuttida.tang@aiesec.net
  • 25. Member Development Coordinator Skills Behaviors Time Required Ensuring high customer satisfaction in our TMP product by facilitating the Inner and Outer Journey via Personal Development Talks Duration: July 6th-December 31st Commitment: 8-10 hours a week Required ● Effective Communication ● Knowledge of TMP process Will Develop ● Critical Thinking ● Coaching and Training Required ● Responsible ● Accountable ● Innovative Will Develop ● Attention to Detail ● Problem Solving ● Customer Empathy Responsibilities Measures of Success -Create Personal Development Talk framework and tracker tools -Pilot PDT in key LCs and manage their implementation -% member retention -# of TLP applications -NPS from TMP Accountability to: MCVP TM Katie Crow kcrow39@gmail.com
  • 26. Local LEAD Coordinator Skills Behaviors Time Required Changing the mindset of LEAD by starting the implementation of LEAD on the local level in all AIESEC products Duration: July 6th-December 31st Commitment: 8-10 hours a week Required ● Effective Communication ● Knowledge of TMP process ● Event Planning Will Develop ● Critical Thinking ● Coaching skills ● Facilitation skills Required ● Accountable ● Innovative ● Collaborative Will Develop ● Customer Empathy ● Growth Mindset Responsibilities Measures of Success -Collaborate with other entities and find GCPs for Local LEAD -Execute a LEAD training summit -Manage team of LEAD ambassadors -# of applications to LEAD training summit -# of LEAD ambassadors -# of LCs implementing local LEAD Accountability to: MCVP TM Katie Crow kcrow39@gmail.com
  • 27. Questions If you have general Please contact the MCVPTM, Katie Crow, at kcrow39@gmail.com