This document contains Nirmal Ajwani's resume. It summarizes his work experience of 1 year and 6 months with Genpact since July 2015. He has worked in various roles such as a Process Associate and Subject Matter Expert. His education includes pursuing an M.Com and having a Bachelor of Commerce degree. He has received recognitions like Bronze and Silver Awards. His skills include advanced Excel, customer focus, and effective communication. He has experience preparing allocation sheets, publishing team performance reports, ensuring quality service and client satisfaction, and cross-training on different portfolios. His strengths are managing a busy workload, learning and implementing new ideas quickly, concentration, teamwork, MS Office skills, analytical abilities, and leadership

1. © 2013Copyright Genpact. All Rights Reserved.
Nirmal Ajwani (703161859)
Introduction:
I have been with Genpact since July 2015, and it’s been 1 years and 6
months of work experience in HRCM. I joined as a Process Associate
and presently working with DJO Held Billing. In this journey of 18
months , I have worked and excel in various profiles like :- SME
(Subject Matter Expert) for the current process, Based on the
capabilities, got the opportunities to work on various critical portfolios
in Held Billing. I had almost work in all the portfolios in held billing.
Education and Certification:
Lean Six Sigma –
• Lean Trained
Education –
• Persuing M.com (Correspondence)
• Bachelor of commerce.
Recognitions:
• Bronze Awards
• Silver Award (Team)
Passport Readiness:
• Yes
Journey in Genpact:
• DOJ: 13th July 2015– PA
Nirmal.ajwani@genpact.com
Process Associate,
Jaipur-JLN, India
Contact # 7792997777
© 2015 Copyright Genpact All Rights Reserved
Professional Skills:
• Advance Excel
• Customer Centric
• Effective Communication skills.
Summary of Most Relevant Experience & Achievements:
• Providing support to the FLM by preparing allocation sheet & hence
helping the FLM in preparing the strategy for the day.
• Maintaining & publishing the MIS of the team members to help them
continuously monitoring their own performance on daily basis.
• Ensuring quality service as well as client satisfaction by closely
interacting with the client & understanding their requirements.
• Preparing Daily Dashboards that needs to be published & discussed
with the Client.
• Cross-trained as back up on the all portfolios.
Key Strengths:
• Highly initiative to manage a busy workload without close
supervision.
• Ability to learn & implement new ideas quickly and effectively.
• Concentration and commitment to work
• Ability to work in a group and to lead a group.
• Sound MS Excel, MS Power-point & MS Word Skills.
• Strong analytical, problem solving and client interaction skills.
• Professional and leadership capabilities.
• Capacity to learn & execute new found knowledge concisely &
accurately.