This document is a resume for Rawad Aho that summarizes his professional experience in automotive sales and management. Over the past 15 years, Rawad has held several management roles at car dealerships, where his responsibilities included setting sales goals, hiring and training staff, maintaining vehicle inventory, and maximizing sales. He has demonstrated success in increasing sales volumes and improving customer satisfaction ratings. Rawad also has experience in real estate sales and customer service roles. He is proficient in French, English, and Arabic.
2. PROFFSIONAL ACHIEVEMENTS:
Fairview Mazda 03/16- 11/2016
Manager of usedvehicles
responsibilities:
• Establishsalesgoalsforthe team
• Hire,motivate,adviseandmonitorthe performance of all salesemployees.
• Maximize salesopportunities.
• Ensure the propermonitoringof all potential buyersof development,implementationandmonitoring
a prospectingandsalessystem.
• Maintainan inventoryof vehicles.
• Keptinventory,features,accessories,etc.
. Increase The salesby30% as well asthe F&I average
Group Samathas 11/2013 - 03/2015
Manager of usedvehicles
responsibilities:
• Establishsalesgoalsforthe team
• Hire,motivate,adviseandmonitorthe performance of all salesemployees.
• Maximize salesopportunities.
• Ensure the propermonitoringof all potential buyersof development,implementationandmonitoring
a prospectingandsalessystem.
• Maintainan inventoryof vehicles.
• Keptinventory,features,accessories,etc.
3. ProprioDirect 10 /2012-11 /2013
The real estate agent
responsibilities:
• Sales andrental of propertiesonbehalf of owners
• Assessproperty
• Canvassingpotential customers
• Seal the sale or rental agreements
• Supportingcustomersintheirpurchase process
Elite Kia 06/2011 - 10/2012
Manager winds/F & I
responsibilities:
• Setsalestargetsforthe salesteam
• Hire,motivate,adviseandmonitorthe performance of all salesemployees.
• Maximize salesopportunities.
• Ensure the propermonitoringof all potential buyersof development,implementation andmonitoring
a prospectingandsalessystem.
• Maintainan inventoryof vehicles.
• Monitorthe likesanddislikesof customersandlostsales,anddealershipsaleshistoryandconduct
local marketanalyzestodetermine whichvehiclesinstock.
• Establishandenforce standardsof productknowledge
• Establishdeliveryproceduresandensure thatthe deliveryincludesanintroductiontothe service
departmentanddecision-appointmentof the firstservice.
• Performall verificationactivitiesrelatedtoloansapprovedbefore sendingthe file tothe bank
Excel Honda 02/2006 - 02/2010
4. Usedcars AssistantManager
responsibilities:
• Contribute tothe overall successinestablishingpersonal goalsthatare consistentwithproductivity
concessionstandards,anddevelopastrategytoachieve these goals.
• Reportedthe directorof salesof usedcarsas regardsthe objectives,plannedactivities,commentsand
analyzes.
• Hire,motivate,adviseandmonitorthe performance of all usedvehiclesof employees.
• Helpingsellerstosetaggressivegoalsandmonthlygoalsbutrealisticandprovide the support
necessarytoachieve these goals.
• Ensure the propermonitoringof all potential buyers,implementingandmonitoringaprospectingand
salescontrol system.
• Keptabreastof incominginventory,features,accessories,etc.Andhow theyhave benefited
customers.
• vehiclesdeliveredtocustomers,ensuredthatthe clientunderstandsthe characteristicsof the vehicle,
warrantyand paperwork,whichprojectsthe loyalty customerbases.
• Work withthe customerservice andbodyshoptoensure thatvehiclesare reconditionedasexpected
and on time.
• Maintainedaprospectdevelopmentsystemthatincludesaprospectinggrouplocatorsandsales
associates.
Jaguar Land -Rover Laval 02 / 2005-12 / 2005
Customerservice
responsibilities:
• Answerall incomingcallsforcustomerinquiriesandcomplaintsresolution.
• provide informationthatinfluencesthe decisionsof customerspurchase.
• The specificobjectivesachievedin collaborationwiththe Companyasdefinedinthe annual
performance plan.
5. • To promote andensure the qualityof customerservice providedisof the highest.
EDUCATION AND LICENSE
Real estate agent
AEC College Lasallein2005
TelecommunicationsTechnologyandNetworks
Lasalle june 2002
LANGUAGES:
FrenchEnglishArabic