Nina Brockway is seeking an administrative assistant position. She has over 15 years of experience in office administration, customer service, and medical assisting. Her background includes roles as a receptionist, administrative assistant, sales representative, phlebotomist, and server. She has a degree in human resources and certifications in medical assisting. Nina has strong computer skills including Microsoft Office, QuickBooks, and customer relationship management software. She is highly organized and motivated with the ability to multi-task and prioritize workload.

1. Nina Brockway
970 West Yellow Jacket Lane Rockwall TX 75032 • 972 965 3104 mailto :nina_brockway@yahoo.com
OBJECTIVE
Interested in obtaining a full-time position as an administrative assistant, for a leading organization to add value,
knowledge, and experience by utilizing a cultivated and transferable skill set.
ACCOMPLISHMENTS
As Receptionist,Iwasresponsibleforsendingemailstoentire staff tokeeptheminformedof eventsoccurringin the
company,assistedwith company eventplanning,scheduling of conference roomandorderingfoodformanagementand
visitors
Skill Set Core Competencies
 Self-motivated,excellentproblemsolvingskills  ChartingVital Signskill set
 Assistinginminorsurgery  OperationsImprovement,Adaptability,Flexibility
 Injectionskillset
 Bloodpressure skill set
 Specimencollection
 Highlyenthusiasticandorganized
 Team motivatorwithpositive attitude
 MS Office suite
 HR Recruiter TalentAcquisitionspecialists
EDUCATION
2014-2016 PennFosterCollegeHumanResourcesDegree
2001-2002 EducationAmericaDiploma/Medical AssistantCertification
2000-2001 EastfieldCollege
1996-2000 Royse CityHighSchool Diplomas
PROFESSIONAL EXPERIENCE
Intertek - Plano, TX June 2013- Present
Administrative Assistant
 PerformReceptionist duties asrequired
 Perform emailingcompanyblanketemails,
 Purchase/Process&receive Purchaseorders
 Setup administrativeandprojectnotebooks,clientfilesandALIS
 AssistProjectCoordinatorwithsamplereceipt,sample reconciliationandtracking
 Create variousdocuments,spreadsheets,etc. utilizingMicrosoftoffice software
 Assistwiththe analysisof dataas required oracle ,Phoenix software ,ECS
 Performvicious generalofficeduties, includingfaxing,coping,filing,mailingetc.
 Setup conference roomsforvisitorsandstaff meetings

2.  Ensure that general office equipmentisfunctioningsatisfactorycondition,ProcessITservice desktickets
 Maintainstock of general office supplies/Incharge of placingoffice supplyorders
 Assistwithdevelopingupdatingandorreviewinglocal operatingprocedures
 Assistwithforecastingmonthendreports,Salesteamreports,directprospectcalls.
 Assistwithinvoice codingandapproval
 Coordinate travel arrangements,domesticorInternational,Make hotel reservations,carrental ,car service
pickup to and fromairport.
 Create prepbatches,worksheets,plate setupsin ALI’sdata, reduction, datareview andfinal analytical
reportthat is writtenaccordingtoSOP’sandready forQAU review.
 Work closelywithProject Coordinatortoverifyaccurate sample numbersonthe WiP.
 Reviewmonthlysample analysisnominationsandsubmittoProjectmanagerforapproval.
 FollowGLPguidelinesandlaboratorySOP’sandmaintainasafe working environment.
 Microsoftfor Windows, expertlevel
 People Softexpertlevel
 Quickbooksprocessingof purchase orders,accountspayable,receivable
 MicrosoftWord sendingemail blaststoentire office
 MicrosoftExcel sheetsforaccountspayable ,receivable ,Purchase orders,tracking
 PowerPointpresentations forbusinessmeetings,salesteammeetings.
 Excellentcommunicationskillsinbothverbal andwrittenformat
 Excellentprioritization,organizingtime managementskills
 Multi-taskingenjoinmentwithshiftingpriorities
 OrganizedCompanyholidaypartysavedthe company 10,000 dollarsto have a fantasyevent.
 Savedcompany50% on office supplies2013-2014
 In charge of employeeBrivo securitycardsystemadministrator
Keystone Wire & Cable Sales – RowlettTX
SalesAssociate Jan 2011 –Sept 2012
 Telephone salescalls,processedorder/invoices,dataentryandphone reception.
 Assistwith customerbillingissues,quotesales.Co-calling,
 Meetingsalesquota,exceedingexpectations.
 Receivingtopcommissionforsalesachieved
Nextel /Sprint– Rockwall TX

3. BusinessSalesRepresentative Nov 2009-Aug2009
 Shiftleadretail sales,commercial sales,telephoneskills,commercial salesvisits
 Customerservice billreconciliation,close of businessoperations
 Top retail salesrepforthe monthfor Dec 2005-2006
 Accessorysaleswinner2007
 Businesssalesrepfor constructionvertical
 Team Leaderwithsalesteams
 Attendtrade showsthroughoutthe UnitedStates
June 2002-Aug 2003
Medical City – DallasTX
Lab Corp- Phlebotomists
Venipuncture,specimencollection
 Provide customerservicetohospital staff
 Answermainlabphone /Assistlabtechnicianswithspecimenprocess
 Data entryprocessof labsto sendoverfortestingpurposes
 Worked12 hour shifts
 Overtime available unlimitedamount
Applebee’s April 1998-Oct 2004
 Grill & Bar ServerHostess
 Seatingguest,serving
 Answerphone incharge of takingTo orders
 Open/close restaurantdaily
 Bartendingassistservingguestalcoholbeverages,
 Rollingsilverware restockdressings,saltpeppersugarcaddies
 Signoff each serveronshiftof side workduties
 Pre-bushtables
 FoodPrepdaily
 Processshiftschedule weekly
ACCOMPLISHMENTS
 HighSchool Honor roll
 HighEnglishI&IIawards
 HighSchool PerfectAttendance award
 OutstandingseniorawardatEducationAmerica
 Perfectcollege attendance award
 PennFosterBusinessmanagementhumanresourcesdegree
 VolunteeredtoDecorate office forholidays
 DonatedbloodtoCarter blooddrive
 Organizedcompanyfoodbank
 Organizedco-workerfamilyaffectedbytornadostorm
 Wrote article for co-worker’sfamilyaffectedbytornado
 Took initiative toconvertoffice conference roomsschedulingtoMicrosoftoutlook

4. References
Kathleen Meng (469) 682-8161
Tracy Havlik(214) 250-3027
Carl Cochran(903)312-8912
Hope De La Garza (972)400-1500