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CSW October 2018 | 1 | horizonstate.com
Transforming the way Governments & Citizens engage.
CSW @ October 2018
CSW October 2018 | 2 | horizonstate.com
Agile Governance | The good, the bad & the ugly.
CSW October 2018 | 3 | horizonstate.com
1 PEOPLE ARE DISENGAGED
11% , Well educated, financially well-off, loud voices, couch potato politics
2 EROSION OF TRUST
sentiments ≠ facts, declining trust | in leadership, in institutions
3 SOCIAL MEDIA = NOT THE RIGHT ENGAGEMENT TOOL
Individual over community, popularity contest vs. real opinion, fake news
4 CIVIC ENGAGEMENT MODELS = NOT WORKING
1:4 years, top down, passive engagement, any progress?
5 GOVERNANCE MODELS = NOT SCALING FAST ENOUGH
Common goals  opposition, local issues? Transparency in decision making
DIGITAL AGE | NEW PROBLEMS
6 UNCOMFORTABLE PACE OF CHANGE
New technologies are outpacing regulatory frameworks
CSW October 2018 | 4 | horizonstate.com
#1 - CONFLICTING PRIORITIES | THE GREATER GOOD?
India’s top 7 challenges
#4 - Sanitation
#6 - Water scarcity.
-- Source: Word Economic Forum 2014
CSW October 2018 | 5 | horizonstate.com
#2 - TRUST & CONFIDENCE | SAY ≠ BELIEVE
CSW October 2018 | 6 | horizonstate.com
Adaptive, human-
centred, inclusive
and sustainable
policymaking.
A NEW GOVERNANCE MODEL NEEDED
CSW October 2018 | 7 | horizonstate.com
PRINCIPLES OF ENGAGEMENT
Collective assessment - problems, design and application of solutions
Robust, Adaptable and Responsive Governance
1 OUTCOME OVER RULES
Governance should favour outcomes over rules-based compliance
1 AGILITY OVER PLANS
1 PARTICIPATION OVER CONTROL
1 SELF-ORGANIZATION OVER CENTRALIZATION
Employ flexible action plans that can adapt to change
open and transparent wide collaboration
≠ check-the-box regulatory compliance
≠ 5 year plans,, legislation driven
≠ rigid decision making by a small group
≠ command & control
CSW October 2018 | 8 | horizonstate.com
MISSING: ENGAGEMENT FRAMEWORK
Codify | Common ground, trust-based rules, principles | A new type of ‘smart-contract’
Network | Welcome stakeholders everywhere | Terrorist cells?
Advocacy | Respect members’ interests and constraints | Culture – a major influence
Watchdog | Experiment with policy prototyping | Do no harm
Policy | Participate in debate and coordinate regulation | Not the loudest voice
Knowledge | Know what you don’t know | Faster horses?
Delivery | Keep incentives for mass collaboration in mind | Manage behaviours
Tech Pioneers 2018
Ready or not,
blockchain is eating the borders
we created with our own hands.
CSW October 2018 | 10 | horizonstate.com
The (central) Government
DECENTRALISATION IN SAMOA
CSW October 2018 | 12 | horizonstate.com
DIGITAL AGE | NEW PROBLEMS
Common law
Emotions & believes
Volunteers
Policies, Procedures & Rules
Rational and Logic
Employees
Efficiency Wellbeing
Continuous Dialogue
Take
Action!
Volunteer! Participate!
Voice
UP!
Refine Listen Learn
CSW October 2018 | 13 | horizonstate.com
CO-EXISTING? | OLD AND NEW, FOR A WHILE?
Communities
Some stakeholders have very different cultures
from others. “You can get to a point where you
have transparency in certain things.
You don’t need transparency in everything.
You wouldn’t want to run a bank consortium
necessarily that way, at least, in the legacy
world,”
-- Joseph Lubin of Ethereum
CSW October 2018 | 14 | horizonstate.com
Central
Overall strategy, goals and
core-principles
Experts
Validation & Critical Input
Groups of
Influence
Economics, Law, Social etc.
Community
Leaders
Community leaders act on
behalf
Self-Governing
Communities
PROPOSED ENGAGEMENT FRAMEWORK
Volatility,
Uncertainty,
Complexity,
Ambiguity
Stability,
Certainty,
Simplicity,
Clarity
CSW October 2018 | 15 | horizonstate.com
Time RelevanceStrategic, 3-5 Years Here and Now
InclusivenessSmall groups of interest Communities and People
EngagementLogic, Science, Numbers, Facts Emotion, Cultural behaviors, about me
ScopeMacro Micro
Central
Overall strategy, goals and core-principles
Interest group
Economics, Law, Social etc.
Experts
Validation & Critical Input
Self-Governing
Communities
Community leaders act on behalfOrganizations
of Influence
GovernanceModel
Decentralized
Centralized
Community Leaders
CSW October 2018 | 16 | horizonstate.com
Source: World Economic Forum - 10 Lessons about Civic Engagement
EARN & BUILD TRUST | DECENTRALISED GOVERNANCE
Implement cultural change in Citizen engagement whereby local communities drive the process of
development that shapes their lives – creating more sustainable results by having citizens becoming active
agents.
Empower citizens to make their voices heard and incorporate their voices in decision-making processes,
thus increasing the responsiveness of government programs to people’s real needs.
Enable citizen engagement programs to reach larger impact considering the broader context of
government reforms.
Promote psychological and intangible factors such as sense of civic duty and belonging, devoting the citizens
attention towards the shared interests of both citizens and government.
Promote a collaborative and meaningful dialogue between governments and citizen groups. We help
them work together to develop institutionalized methods of receiving and responding to citizen input.
Tech Pioneers 2018
Decentralized platforms could
enforce sustainable digital cultures
CSW October 2018 | 18 | horizonstate.com
#1 - DECISION MAKING TOOLS
Secure voting | A blockchain-secured digital ballot box that manages the formal voting process from end-to-end.
Candidates support | Support services to political candidates managing campaigns through the platform.
Decision making tools | Surveying and polling tools for use within community forums to enable effective and interactive decision
making processes.
 Votes
 Polls
 Surveys
 Blockchain
 Candidates
 Information framing
Expressions of
Opinions
 Community leaders
 Connecting people
 Community events
 Community led initiatives
 Crowdfunding
 Donations
CSW October 2018 | 19 | horizonstate.com
#2 - MOBILISATION
Meaningful Connections | Connecting people and driving communities and organizations forward through events, community-
led initiatives, crowd funding and donations.
Civil Services | Channel for service providers that give members access to industry solutions and financial infrastructure for their
personal and private use.
 (1) Decision making +
 Open dialogues
 Foster trust
 Collective mindset
 Resource sharing
 Capacity building
 Shared schedule
 FAQs
CSW October 2018 | 20 | horizonstate.com
#3 - COMMUNITY EMPOWERMENT
Community empowerment | Building stronger communities
through forming open dialogue, fostering trust and harnessing the
power of capacity-building resources.
Roadmap to success | Co-create the road to successful initiatives,
from ideas, to actions, outcomes, success stories and feedback.
Reporting & Analytics | Providing organizations actionable insights
into their communities’ needs, beliefs, values and engagement.
 (1) Decision making
 (2) Mobilisation
+
 Campaigns
 Idea definition
 Planning
 Actions
 Outcomes
 Success stories
 Feedback
 Report cards
 Trends analysis
 Needs
 Beliefs
 Values
 Engagement
 Heat maps
CSW October 2018 | 21 | horizonstate.com
#4 - {DIGITAL} NATION BUILDING
Frictionless Trust | A unique opportunity for direct and dynamic relationships with decentralized participation, removing the need for intermediary
involvement.
Digital Services | Deep integration with providers who supply industry solutions and financial infrastructure that augment and further enable the interactions
between organisations and their members, and making those services available for private use between members themselves.
National Platform | Building stronger communities through forming open dialogue, fostering trust and harnessing the power of capacity-building resources
and the collective wisdom of communities leads to a common methodology accessible to all, nationwide. This standards based approach enables better citizen-
government interactions.
Tech Pioneers 2018
History is made by people,
not software.
CSW October 2018 | 23 | horizonstate.com
[Digital] Nation Building
Frictionless trust Digital services National platform
Community Engagement
Community
empowerment
Roadmap to Success Reporting & Analytics
Mobilisation
Meaningful Connections Civil Services
Decision Making Tools
Secure voting Candidate Support Decision making
 Votes
 Polls
 Surveys
 Blockchain
 Candidates
 Information framing
Expressions of
Opinions
 Community leaders
 Connecting people
 Community events
 Community led initiatives
 Crowdfunding
 Donations
 Open dialogues
 Foster trust
 Collective mindset
 Resource sharing
 Capacity building
 Shared schedule
 FAQs
 Campaigns
 Idea definition
 Planning
 Actions
 Outcomes
 Success stories
 Feedback
 Report cards
 Trends analysis
 Needs
 Beliefs
 Values
 Engagement
 Heat maps
 Driver license renewal
 Pay your tax
 Census
 Elections
 Animal registration
 etc
VALUE PROPOSITION
1
2
3
4
CSW October 2018 | 24 | horizonstate.com
HORIZON STATE | NATION BUILDING
Web: www.horizonstate.com
Industry: Blockchain, SaaS, IT. Govt,
Civic Engagement
Founded: October 2017
Incorporated: State of Victoria, Australia
Key Locations:
Melbourne, Australia,
Wellington, New Zealand.
Vancouver, Canada
Contact:
Name: Oren Alazraki
Email: Oren.Alazraki@horizonstate.com
Phone: +61 405 334 896

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Agile Governance | CSW 2018

  • 1. CSW October 2018 | 1 | horizonstate.com Transforming the way Governments & Citizens engage. CSW @ October 2018
  • 2. CSW October 2018 | 2 | horizonstate.com Agile Governance | The good, the bad & the ugly.
  • 3. CSW October 2018 | 3 | horizonstate.com 1 PEOPLE ARE DISENGAGED 11% , Well educated, financially well-off, loud voices, couch potato politics 2 EROSION OF TRUST sentiments ≠ facts, declining trust | in leadership, in institutions 3 SOCIAL MEDIA = NOT THE RIGHT ENGAGEMENT TOOL Individual over community, popularity contest vs. real opinion, fake news 4 CIVIC ENGAGEMENT MODELS = NOT WORKING 1:4 years, top down, passive engagement, any progress? 5 GOVERNANCE MODELS = NOT SCALING FAST ENOUGH Common goals  opposition, local issues? Transparency in decision making DIGITAL AGE | NEW PROBLEMS 6 UNCOMFORTABLE PACE OF CHANGE New technologies are outpacing regulatory frameworks
  • 4. CSW October 2018 | 4 | horizonstate.com #1 - CONFLICTING PRIORITIES | THE GREATER GOOD? India’s top 7 challenges #4 - Sanitation #6 - Water scarcity. -- Source: Word Economic Forum 2014
  • 5. CSW October 2018 | 5 | horizonstate.com #2 - TRUST & CONFIDENCE | SAY ≠ BELIEVE
  • 6. CSW October 2018 | 6 | horizonstate.com Adaptive, human- centred, inclusive and sustainable policymaking. A NEW GOVERNANCE MODEL NEEDED
  • 7. CSW October 2018 | 7 | horizonstate.com PRINCIPLES OF ENGAGEMENT Collective assessment - problems, design and application of solutions Robust, Adaptable and Responsive Governance 1 OUTCOME OVER RULES Governance should favour outcomes over rules-based compliance 1 AGILITY OVER PLANS 1 PARTICIPATION OVER CONTROL 1 SELF-ORGANIZATION OVER CENTRALIZATION Employ flexible action plans that can adapt to change open and transparent wide collaboration ≠ check-the-box regulatory compliance ≠ 5 year plans,, legislation driven ≠ rigid decision making by a small group ≠ command & control
  • 8. CSW October 2018 | 8 | horizonstate.com MISSING: ENGAGEMENT FRAMEWORK Codify | Common ground, trust-based rules, principles | A new type of ‘smart-contract’ Network | Welcome stakeholders everywhere | Terrorist cells? Advocacy | Respect members’ interests and constraints | Culture – a major influence Watchdog | Experiment with policy prototyping | Do no harm Policy | Participate in debate and coordinate regulation | Not the loudest voice Knowledge | Know what you don’t know | Faster horses? Delivery | Keep incentives for mass collaboration in mind | Manage behaviours
  • 9. Tech Pioneers 2018 Ready or not, blockchain is eating the borders we created with our own hands.
  • 10. CSW October 2018 | 10 | horizonstate.com The (central) Government DECENTRALISATION IN SAMOA
  • 11. CSW October 2018 | 12 | horizonstate.com DIGITAL AGE | NEW PROBLEMS Common law Emotions & believes Volunteers Policies, Procedures & Rules Rational and Logic Employees Efficiency Wellbeing Continuous Dialogue Take Action! Volunteer! Participate! Voice UP! Refine Listen Learn
  • 12. CSW October 2018 | 13 | horizonstate.com CO-EXISTING? | OLD AND NEW, FOR A WHILE? Communities Some stakeholders have very different cultures from others. “You can get to a point where you have transparency in certain things. You don’t need transparency in everything. You wouldn’t want to run a bank consortium necessarily that way, at least, in the legacy world,” -- Joseph Lubin of Ethereum
  • 13. CSW October 2018 | 14 | horizonstate.com Central Overall strategy, goals and core-principles Experts Validation & Critical Input Groups of Influence Economics, Law, Social etc. Community Leaders Community leaders act on behalf Self-Governing Communities PROPOSED ENGAGEMENT FRAMEWORK Volatility, Uncertainty, Complexity, Ambiguity Stability, Certainty, Simplicity, Clarity
  • 14. CSW October 2018 | 15 | horizonstate.com Time RelevanceStrategic, 3-5 Years Here and Now InclusivenessSmall groups of interest Communities and People EngagementLogic, Science, Numbers, Facts Emotion, Cultural behaviors, about me ScopeMacro Micro Central Overall strategy, goals and core-principles Interest group Economics, Law, Social etc. Experts Validation & Critical Input Self-Governing Communities Community leaders act on behalfOrganizations of Influence GovernanceModel Decentralized Centralized Community Leaders
  • 15. CSW October 2018 | 16 | horizonstate.com Source: World Economic Forum - 10 Lessons about Civic Engagement EARN & BUILD TRUST | DECENTRALISED GOVERNANCE Implement cultural change in Citizen engagement whereby local communities drive the process of development that shapes their lives – creating more sustainable results by having citizens becoming active agents. Empower citizens to make their voices heard and incorporate their voices in decision-making processes, thus increasing the responsiveness of government programs to people’s real needs. Enable citizen engagement programs to reach larger impact considering the broader context of government reforms. Promote psychological and intangible factors such as sense of civic duty and belonging, devoting the citizens attention towards the shared interests of both citizens and government. Promote a collaborative and meaningful dialogue between governments and citizen groups. We help them work together to develop institutionalized methods of receiving and responding to citizen input.
  • 16. Tech Pioneers 2018 Decentralized platforms could enforce sustainable digital cultures
  • 17. CSW October 2018 | 18 | horizonstate.com #1 - DECISION MAKING TOOLS Secure voting | A blockchain-secured digital ballot box that manages the formal voting process from end-to-end. Candidates support | Support services to political candidates managing campaigns through the platform. Decision making tools | Surveying and polling tools for use within community forums to enable effective and interactive decision making processes.  Votes  Polls  Surveys  Blockchain  Candidates  Information framing Expressions of Opinions  Community leaders  Connecting people  Community events  Community led initiatives  Crowdfunding  Donations
  • 18. CSW October 2018 | 19 | horizonstate.com #2 - MOBILISATION Meaningful Connections | Connecting people and driving communities and organizations forward through events, community- led initiatives, crowd funding and donations. Civil Services | Channel for service providers that give members access to industry solutions and financial infrastructure for their personal and private use.  (1) Decision making +  Open dialogues  Foster trust  Collective mindset  Resource sharing  Capacity building  Shared schedule  FAQs
  • 19. CSW October 2018 | 20 | horizonstate.com #3 - COMMUNITY EMPOWERMENT Community empowerment | Building stronger communities through forming open dialogue, fostering trust and harnessing the power of capacity-building resources. Roadmap to success | Co-create the road to successful initiatives, from ideas, to actions, outcomes, success stories and feedback. Reporting & Analytics | Providing organizations actionable insights into their communities’ needs, beliefs, values and engagement.  (1) Decision making  (2) Mobilisation +  Campaigns  Idea definition  Planning  Actions  Outcomes  Success stories  Feedback  Report cards  Trends analysis  Needs  Beliefs  Values  Engagement  Heat maps
  • 20. CSW October 2018 | 21 | horizonstate.com #4 - {DIGITAL} NATION BUILDING Frictionless Trust | A unique opportunity for direct and dynamic relationships with decentralized participation, removing the need for intermediary involvement. Digital Services | Deep integration with providers who supply industry solutions and financial infrastructure that augment and further enable the interactions between organisations and their members, and making those services available for private use between members themselves. National Platform | Building stronger communities through forming open dialogue, fostering trust and harnessing the power of capacity-building resources and the collective wisdom of communities leads to a common methodology accessible to all, nationwide. This standards based approach enables better citizen- government interactions.
  • 21. Tech Pioneers 2018 History is made by people, not software.
  • 22. CSW October 2018 | 23 | horizonstate.com [Digital] Nation Building Frictionless trust Digital services National platform Community Engagement Community empowerment Roadmap to Success Reporting & Analytics Mobilisation Meaningful Connections Civil Services Decision Making Tools Secure voting Candidate Support Decision making  Votes  Polls  Surveys  Blockchain  Candidates  Information framing Expressions of Opinions  Community leaders  Connecting people  Community events  Community led initiatives  Crowdfunding  Donations  Open dialogues  Foster trust  Collective mindset  Resource sharing  Capacity building  Shared schedule  FAQs  Campaigns  Idea definition  Planning  Actions  Outcomes  Success stories  Feedback  Report cards  Trends analysis  Needs  Beliefs  Values  Engagement  Heat maps  Driver license renewal  Pay your tax  Census  Elections  Animal registration  etc VALUE PROPOSITION 1 2 3 4
  • 23. CSW October 2018 | 24 | horizonstate.com HORIZON STATE | NATION BUILDING
  • 24. Web: www.horizonstate.com Industry: Blockchain, SaaS, IT. Govt, Civic Engagement Founded: October 2017 Incorporated: State of Victoria, Australia Key Locations: Melbourne, Australia, Wellington, New Zealand. Vancouver, Canada Contact: Name: Oren Alazraki Email: Oren.Alazraki@horizonstate.com Phone: +61 405 334 896

Editor's Notes

  1. * Introduce myself * Introduce Horizon State * It is about engagement
  2. During WEF , agile governance panel * Policy 30 days 500,000 people responded. * Census in Australia @ 500m |community project * agile governance = crowdsourcing framework for government
  3. Personally, I think trust is the major issue. * Govt engagement with the public - messy * We fear asking the question and promoting inclusive behavior. * 1:4 years, 11%, , new tech  policy | crypto What if there was a better way?
  4. * Crowdsourcing = not all crowd * Count every voice, Not every voice count Think horizontal, not just vertical
  5. Politics is an emotional thing. What people say and what people believe might be different This depends on how safe, secure and confident they feel when asked in front of others Surveys from most credible organisations were betting on Clinton…. If we can’t trust what they say, should we even ask? If so, How should we ask?
  6. Quote written by Sam: * Infinite memory , * Never forget or ignore what you tell me. * consider everyone's position, without bias * I will change over time to reflect the issues that the people care about most." Sam is an AI bot that specialise in politics. Sam is brilliant, but he cannot save us from ourselves
  7. New set of principles required Decentraised set of rules, governance=outcomes No 5 year plan, progressive planning
  8. Experiment when you can create extraordinary things, but carefully consider impact on people But it goes beyond these principles. Deify differences Don’t fail, and don’t Fail fast! Agile governance ≠ no governance Culture and tradition may result in conflict views 50 people saying no = wrong Don’t Experiment with human behaviour Experiment when you can create extorinary things, but carefully consider impact on people What people say and believe might be different
  9. Samoan 'Ula Fala 360 villages, operate with slightly different laws and behaviours, under one government Villages  cities Each decentralised node/place = local economy In china as an example they are building new cities, and measure its GDP independently, Decentralisation and remittances not just regional, also horizontal. \ football clubs, political parties, NGOs
  10. We did a lot of research How do you motivate 5 million people who do not work for you? WWF example 11% active participation Does 11% represent the loudest voice? Employee vs volunteers
  11. We talk about the old vs the new, New economy, old economy, new thinking, old thinking, new models etc They are likely to co-exist for a long time. I am a father, part of a school, church, city, community, region, have hobbies (running club), work with government, on behalf of an employer
  12. We need top-down and bottom-up approach to co-exist Ask the community, but also apply a level of governance at the top.
  13. Existing agile governance model is not perfect We have seen this working in high discipline professional environments … like the Military Questions? Who is accountable? Who owns the risk? And outcome? How do we handle culture? Mobility? HS suggestion is to work backwards – from people, to leaders, to organizations, back to governments.
  14. Exposing vote results allows individuals to verify their vote was recorded as cast Their vote was counted toward the total Not only a select few are able to count votes Prevents vote rigging where votes magically appear or disappear
  15. Voting by itself is meaningless unless presented in the correct balanced context. People need to be able to communicate with organisations who represent them at the correct level
  16. Voting requires context, and context requires content