How large companies can regain their ability to innovate and gain speed on the market. Get out of your box and concentrate on your idea, instead of following best practices, guidelines or compliance rules.

1. Consulting. Design. Agile Projects. Products. Innovation Hosting.
Agile 3x0
The Operating System of ti&m garage
Zurich, 24th July 2015
Walter Strametz, CTO

2. Do regulations, politics and
processes hold you back?
We offer space for your initiatives and help your idea to grow without borders.
Do you want to have place where your ideas
can prosper?
Do processes, systems and regulations hold
you back?

3. 7/24/2015
Introduction – Why is Digitalization a Challenge?
Digitalization - a challenge of our time: Rethink customer value, test new business models!
• Bureaucratic investment processes often prevent the firm from engaging in useful digitally-enabled
experiments and business changes.
• Existing hierarchies prevent the ramp up of innovation mentality.
• Digitalization is just “another initiative” and seen as internal threats.
• No clear business case and “just another experiment”
• Frequently, slowness in adopting technology is because of a lack of ambition to be a first mover.
• No clear view and lack of awareness of the opportunities or threats of digital transformation.
• Reluctant towards mobile and social technologies because of security and privacy concerns
• Enable and foster the “in-house” innovation processes and allow out-of-the box thinking
• Launch the transformation with a start-up company
• Scan the market for opportunities and invest in companies
• Lease the innovation room from a startup and launch digitalization initiative with ti&m garage
Challenges
Innovation options

4. 24.07.2015 4
ti&m garage closes the innovation gap and turn their innovations into successful products!
Introduction – Closing the innovation gap1
Ideate Select
Innovation
Gap
Development
Introduction
& Scale
Why innovation centers often fail: -
- Customers are lost on the transition from
the idea to the product.
- Existing Processes and silo thinking
create firewalls - the idea cannot evolve.
- Unrealistic and untested assumptions
drive the idea – disappointments are
programmed.
Why the garage works:
- Takes the tools from “the left side” of
innovation, ideation into the development
phase
- Product is tested on the market as early as
possible – so are your assumptions.
- Integrated and co-located teams support
direct information flow – no slow processes.
- Time to market and customer feedback is key
1) Based «Bridging the Innovation Gap»

5. 24.07.2015 5
Be inspired by the ti&m innovation room and let your ideas grow by reducing to the maximum.
introduction– ti&m garage – a Cookbook for Innovation and Speed
+ Design thinking
+ Agile Software Engineering
+ Excellent people
+ Vertical integration
ti&m garage
Ideas vs. hierarchies
Fast launches
Empowerment
Entrepreneurship
Time-boxed and Co-located @ ti&m Obtain products rapidly within
3
months
6
months
9
months
Innovation culture

6. 24.07.2015 6
The garage is the physical melting pot of innovation, iteration and market focus.
Agile 3x0 – Method overview
Backlog Tasks
Use time
blocker for
the tools
ti&m
garage
Empathize Artefacts & ceremonies:
- Ideation, e.g. Brainstorms
- Personas and Immersion
- Paper prototypes & wireframes
- Immersion, Interviews
- Gut Check
Fixed time block and budget, select tools you need that your product will pivot towards real needs.
Scale artefacts & ceremonies:
- Find first customers
- Measure success – data driven
decisions
- Business model and its assumptions
Product
& Pitch

7. 24.07.2015 7
A typical ti&m garage lasts for 4-6 months with 3 to 7 team members.
Agile 3x0 –Phases overlap co-located in the ti&m garage
ti&m garage sets the
stage for out-of-the-
box innovations and
speed. We create
productive software
within a short time
frame to create the
opportunity to learn
from the market and
also transform your
company by building
new capabilities.
FTEs
months
iterate
empathize scale
Optional field research
- Deep dive into customers, the job-to-be-done and pain points
- Researchers accompany customers for some time
- Create insights for innovations: Our partners will ensure that
the research is “out-of-the-box”.
co-location in ti&m garage

8. 24.07.2015 8
empathize
Empathize
Your product needs
love. Big ideas must
also feel good in
customers hands.
Feel your customer
pain-points. Listen
and observe
customers to improve
the product and learn
from their ideas.

9. Tech Trends
24.07.2015 9
Do not get caught in “not invented here”: implementing the obvious > finding a great idea.
Agile 3x0 – Open Innovation: “Crowd source” your ideas and challenges
Competitors
Internal Ideas
Customer Ideas
Open Innovation
Platform
Articles
Studies
research ti&m garage scaled products
New market
Current market

10. 24.07.2015 10
Groups co-create ideas by drawing solutions on a table and then switching it to push ideas further
Agile 3x0 – World Café: Brainstroming for large groups
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11. Design Thinking makes the use of a product or a service intuitive by involving the end-user.
Agile 3x0 – Why Design Thinking?
Design Thinking
brings your product
from
 Here to there 

12. 24.07.2015 12
Design Thinking helps generating ideas, understanding customers, working together on a product
idea or a way to solve complex problems by thinking out-of-the-box.
Agile 3x0– Design Thinking
Walk in your
customers’ shoes.
Conduct fieldre-
search, observe,
talk, look for
stories, interview,
immerse yourself
in their world.
Group and
synthesize your
findings.
Form a user point-
of-view and define
criteria for the
product or service.
Brainstorm to find
a brought variety
of solutions.
Based on previous
work, select the
best fit or combine
ideas.
Show, don’t tell.
Create a play,
work on paper
prototypes,
wireframes and
interact with them.
Build a high grade
prototype.
Show your
customers and
learn from their
feedback. Iterate
for a better
version.
Source/Based on Standford Design School
Empathize
Define
Ideate
Prototype
Test

13. 24.07.2015 13
Foster Customer Obsession with Human Centered Design
Agile 3x0 – Human Centered Design
Design &
Usability Engineering
User Experience
Design & Usability
before during usage after
Expectations Experience
Human Centered Design1
1) http://www.ideo.com/images/uploads/hcd_toolkit/IDEO_HCD_ToolKit.pdf

14. 24.07.2015 14
Iterate
Iterate, but do it
right.
It is not about
slicing down work
from a big pile.
Rethink your
agenda, add time-
blocker for the
tools of the
garage. Put
artefacts on the
wall of the garage
and co-locate
their members.

15. 24.07.2015 15
Scrum was developed for software projects, but works for any iterative, complex type of work.
Agile 3x0 – Scrum overview
Product
Backlog
Iteration (Sprint)
Backlog
Iteration
Planning
Iteration
(1-4 weeks)Tasks and
Risks
Usable
Software
The characteristics of an
iteration (Sprint)
 The commitment to delivery (of
functionality).
 User interfaces, architecture
and usability get improved.
 Change the plan
(requirements) or add new
functionality after each Sprint,
without disrupting the team.
 (Re-) Evaluation of remaining
risks.
 Comprehensive (regression)
tests are part of development
and largely automated.
 Each Iteration creates an
update on risk and the quality
of the project.
24h
Test & QA
Scrum Artefacts
Product Backlog of the “Product
Owner” contains the features as „User
Stories“.
Sprint Backlog contains the User
Stories of one Sprint.
Burndown Chart is the graphical fever
curve of the actual Sprint and shows
the progress.
Impediment Backlog holds risk and
obstacles of the Sprint which the
Scrum Master (PO) has to take car of.
Scrum Roles
Scrum Master (SM) organizes and
controls the Scrum process.
Team (TE) contains all experts which
are necessary to meet the Sprint
target.
(PO)
(PO, TE) (TE)
(SM, PO, TE)
SM, PO,
TE
(SM, PO, TE)
Product Owner (PO)
prioritizes and is
responsible for the
Backlog and represents
the product.
Re-prioritize requirements and risks
Writes requirements and risks

16. 24.07.2015 16
Reliable, automated and EASY deployment are non-negotiable!
Agile 3x0 – Slay the deploy dragon with DevOps
Preconditions and tools
 Infrastructure as a code
 Technology and Know-How driven
 Docker, Open-Shift
 Unit and automated end-to-end tests
 Cloud driven scalability
 Deploy on «green»
 Deploy on automated test-success?
 Configs are in version control
 Canary server and A/B testing
 Data driven descisions
DEV TEST UAT PRE-PROD PROD
Cultural fit
 Ready to fail?
 QA has to let loose & developer
teams are responsible for quality
 Everybody is a developer, even
the Ops-guys!
 Establish and look at feedback
loops
Ship
Run
Build

17. 24.07.2015 17
Scale
A product that
customers love is
worth nothing, if it
doesn’t sell.
Think about what it
takes to make it a real
success. Visualize
your most important
assumptions, and test
these assumptions
with new Stories in
your Backlog.

18. 24.07.2015 18
The BMC creates awareness for features which help to create a successful business model.
Agile 3x0 – Business Model Canvas
Visualize your business
 Think it through.
 Put it on the wall.
 See & capture how
the model is
changing!
 Also developers have
to understand the
whole picture.

19. 24.07.2015 19
Our workshop of business model innovation helps to think of alterative ways for delivering value.
Agile 3x0 - Business Model Innovation
Auction?
Cross Selling?
Flat Rate?
Freemium?
Long-Tail?
Or everything combined?
Revolutionize your industry by building on 55 basic
business model patterns as a powerful approach for
executives and strategic innovators (1).
Pay per
weight
1) http://www.bmi-lab.ch/fileadmin/images/home/The_St.Gallen_Business_Model_Navigator.pdf

20. 24.07.2015 20
Never lose focus: A winning team, a compelling product and a clear business plan
Agile 3x0 – The “Venture Pitch”: 7 Slides about the most important facts
1. Market opportunity
 Total addressable market, current customer (buying) behaviours
 Where is their pain point?
 How much is spent on competitors product?
2. Your product/service
 Technology, architecture
 What if your plan fails? What are you assumptions?
 Sales cycle – Pricing? Timing?
3. Your business model
 Growth milestones
 Plan B and C
4. Your competition
 Who serves your customers right now?
 What are they doing wrong or right?
5. Your team
 Background; have they
worked together?
 Relevant connections
6. Your soft side
 Do you know your stuff? Are you unsure?
7. Your valuation
 Valuation based on future cash flows

21. ImplementationRamp up Finish
24.07.2015 21
ti&m garage: Get something FAST, which is loved by customers and successful in the market!
Team
& Vision
Contract
Kick-off
(alle)
Set the
stage
ti&m garage …
 Guarantees Agility.
 Transparency for all.
 Simply no waste.
Get together in a room to work on
the product. Visualize
everything in
the garage.
ti&m AG guarantees start with a high-
performance team (apprx. 4 FTE)
within 2 weeks (Kick-off).
Agile 3x0– Sample garage project – duration 3 months
Iterate – 12 Sprints – 2 weeks each

22. Wir digitalisieren Ihr Unternehmen.
Consulting. Design. Agile Projects. Products. Innovation Hosting.
ti&m AG
Buckhauserstrasse 24
CH-8048 Zürich
Belpstrasse 39
CH-3007 Bern
Telefon +41 44 497 75 00
E-Mail info@ti8m.ch
Twitter @ti8m_ag
Facebook ti8m.ch/fb
www.ti8m.ch