This one-hour webinar explores the powerful impact of customers and the positive impact of delighted customers, introducing five strategies to build customer loyalty.
From Frustrated Foes to Staunch AdvocatesCynthia Clay
This one-hour webinar introduced customer service strategies to build customer loyalty at the moment of need: when they are in your face complaining about your service.
From Frustrated Foes to Staunch Advocates: How to Make Your Customers Love YouCynthia Clay
A one-hour webinar introducing the critical importance of selecting, training and empowering customer service providers well; helping CSRs develop the skills to handle angry customers; bringing Blazing Service customer service training to your organization.
Continuity & Resilience (CORE) is an ISO 22301 certified company that deals in Training and Consulting services in the niche area of Business Continuity Management (BCM), Crisis Management, IT Disaster Recovery, and Green IT/ Sustainability. In these areas we Consult, Train, Assess, and Audit. Our consultants have worked with professionals from India, UAE, USA, UK, Saudi Arabia, Iran, Bahrain, Oman, Mauritius, Malaysia, Singapore, Hong Kong, Egypt, Qatar etc. Our consultants and instructors have facilitated over 250 workshops/assignments and interacted with over 4000 professionals across the world.
CORE also provides advisory services in BCM/ IT DR Tools and Notification Systems. We provide customized E-learning solution for BCM and related domains.
We keep hearing about Social Media and its importance everywhere around us. "What is the future of Social Media Marketing and how brands will benefit from it in future?" was the question I had in my mind and this is what I could find.
From Frustrated Foes to Staunch AdvocatesCynthia Clay
This one-hour webinar introduced customer service strategies to build customer loyalty at the moment of need: when they are in your face complaining about your service.
From Frustrated Foes to Staunch Advocates: How to Make Your Customers Love YouCynthia Clay
A one-hour webinar introducing the critical importance of selecting, training and empowering customer service providers well; helping CSRs develop the skills to handle angry customers; bringing Blazing Service customer service training to your organization.
Continuity & Resilience (CORE) is an ISO 22301 certified company that deals in Training and Consulting services in the niche area of Business Continuity Management (BCM), Crisis Management, IT Disaster Recovery, and Green IT/ Sustainability. In these areas we Consult, Train, Assess, and Audit. Our consultants have worked with professionals from India, UAE, USA, UK, Saudi Arabia, Iran, Bahrain, Oman, Mauritius, Malaysia, Singapore, Hong Kong, Egypt, Qatar etc. Our consultants and instructors have facilitated over 250 workshops/assignments and interacted with over 4000 professionals across the world.
CORE also provides advisory services in BCM/ IT DR Tools and Notification Systems. We provide customized E-learning solution for BCM and related domains.
We keep hearing about Social Media and its importance everywhere around us. "What is the future of Social Media Marketing and how brands will benefit from it in future?" was the question I had in my mind and this is what I could find.
Customer Engagement in a Digital WorldCynthia Clay
60-minute webinar on the importance of the customer experience across all customer touch points, introducing the Blazing Service customer service training program.
Customer Engagement in a Digital WorldCynthia Clay
60-minute webinar on the importance of the customer experience across all customer touch points, introducing the Blazing Service customer service training program.
Threaded Learning – Instructional Design for Maximum ResultsLambda Solutions
Threaded Learning is a talent development strategy that is designed for maximum long-term impact. By sending out your learning materials, lessons, and modules in a coordinated way across different channels and using different types of media your training program can encourage learner memory, practice, and mastery.
Transition to Management: The Other Side of the DeskCynthia Clay
60-minute marketing webinar introducing 5 leadership guidelines and five related leader behaviors. An overview of NetSpeed Leadership training program for new managers.
Virtual OnBoarding Helping HRs to do more with Fewer Resources 24x7 Learning
The days of traditional orientation in a room with other new hires are a fading practice. Today's onboarding programs need to be revamped as they face new and difficult challenges posed by a geographically dispersed and multigenerational workforce.
Read this presentation to know:
-What is 'Virtual Onboarding?'
-How to train your global new hires at a significantly lower cost?
-How high-impact global organizations taking a virtual approach to onboarding?
-What benefits and opportunities does virtual onboarding offer?
-Case Study: How the world's second-largest mobile telecommunication company inducts its new employees.
Visit www.24x7learning.com/resources.html To download the presentation
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The Business Model Canvas - Your Plan For Success (Startup Weekend Montreal)Davender Gupta
Your Business Model describes how you create, deliver and harvest value. Putting it down on one sheet of paper gives you a roadmap as to how to develop your idea and turn it into a business.
Presented at Startup Weekend Montreal, July 13 2013
http://montreal.startupweekend.org
Presenter:
-------
Coach Davender Gupta MSc
Venture Catalyst - Accélérateur d'entrepreneuriat
Startup-Académie
I guide high-performance entrepreneurs to develop the knowledge, skills and confidence to change the world.
Je guide les entrepreneurs haute-performance à développer les connaissances, les compétences et la confiance pour transformer le futur.
coach@davender.com
Québec: 418-948-1553
Montreal: 514-448-1894
www.startupacademie.com
www.coachdavender.com
Driving and Accountable, Collaborative CultureCynthia Clay
This 60-minute webinar introduces four communication principles and their related practices, as well as 10 questions to ask yourself and your team about accountability and collaboration
Virtual Leadership: Calibrate, Collaborate and CelebrateCynthia Clay
60-minute webinar introducing the C3 model for virtual leaders, building an understanding of the importance of collaborative awareness, and why virtual leaders need to understand the needs of virtual team members.
Customer Engagement in a Digital WorldCynthia Clay
60-minute webinar exploring the increasing importance of the customer and the need to exceed expectations across multiple touch points in the customer experience to earn customer loyalty.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Putting the SPARK into Virtual Training.pptxCynthia Clay
30-minute NetSpeed Nuggets virtual session focused on using Storytelling, Purpose, Action, Relationships, and Kudos (SPARK) to design and deliver engaging virtual training. Use stories to frame key learning points. Explain a clear purpose for each activity. Make your virtual training action-oriented, build relationships to increase engagement, and create a positive learning environment with kudos.
Leveraging ChatGPT for Enhanced Virtual Training.pptxCynthia Clay
30-minute virtual session focusing on how to use ChatGPT in the design and delivery of better virtual training. Think of ChatGPT has your design partner. It can help you generate ideas, analogies, and questions; develop learning objectives and outlines; analyze information; create scenarios; and jumpstart your creative process.
Six Theater Techniques to Enhance Virtual Learning.pptxCynthia Clay
This 30-minute virtual training session includes six techniques used by theater professionals to create better engagement and connection with their audiences.
Virtual Training: Building Trust and Psychological Safety.pptxCynthia Clay
30-minute NetSpeed Nuggets session focusing on six strategies to increase trust in virtual training in the areas of Virtual Present, Social Strength, and Technical Comfort.
The Rules of Engagement for Hybrid Learning.pptxCynthia Clay
30-minute NetSpeed Nuggets session on ways to deliver inclusive, engaging hybrid training events. Planning for collaboration across platforms (connecting co-located and virtual participants) is the secret to hybrid success.
Make It Shine in the Virtual Classroom 22-0526.pptxCynthia Clay
60-minute webinar introducing five techniques used by stellar virtual trainers. Stream your video. Harness technology. Interact and connect. Notice what's new. Energize your delivery.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
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Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
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