CORE MANAGEMENT CONSULTING
Copyright Continuity and Resilience (CORE) 2015 V 1.0
1
Corporate Presentation
Capability Briefing
About CORE
2
• Crisis Management
• Crisis Communications
• Business Continuity
• Disaster Recovery
Country
• India
• USA
• Canada
• UK
• Europe
• Africa
• Middle
East
Institutions
• British Continuity Institute (BCI) – UK
for offering BCM Certification
• British Computer Society (BCS) – UK
for offering the Green IT Certification.
Our Range of Specializations in Consultancy & Training cover:
Global Experience Our Partnerships
• Sustainability
• Information Security
• IT Service Management
• Project Management
• Quality
Industry
• Financial Services
• Telecom
• Manufacturing
• Airlines
• Trading
• Oil and Gas
• Government
• FMCG, Nuclear, etc.
Who We Are? Our Senior Management
3
Dhiraj Lal
Executive Director and
Principal Consultant
FBCS, MBCI, BS25999 / ISO 22301
Lead Auditor and Technical Expert,
CBCP, BCCE, CISA, ITIL
Daman Dev Sood
COO & Head - Sustainability Practice
FBCS, MBCI, SMIEEE, MAIMA, ISO 22301 LA & Expert
IEEE Ambassador
Author: Green IT Maturity Model
S. Seshadri
Head, IT DR & Service Management
FBCS, MBCI, CBCP, M.Sc., CAIIB
LA – ISO 22301/ISO 27001/ISO 20000/ISO 9001
Kush Srivastav
GENERAL MANAGER
MBCI, CBCP, BCCE, ISO 22301 LA DIF DCMI MCOM
BCI UK ACCREDITED INSTRUCTOR
NCEMA UAE awarded BCM Professional
How are we different?
4
1 2 3
We have trained over 2000
professionals from 500
organizations
Our consultants have performed
approximately 80 mandays of
ISO 22301 / BS 25999
assessments
4
We conduct public and inhouse workshops for
BCM Training and Professional Certifications
and help organisations run Crisis Management
and Table Top exercises and simulations
We are an ISO 22301
certified company
How are we different? (Contd.)
5
5 6 7
Our consultants are experienced
BCM professionals who held
senior management positions
mostly as heads of functions
Our consultants have over 140 +
man years of collective
experience ranging accross
geographies and industries
Most of our consultants hold
multiple certifications in BCM
and other related domains
8
Many of our clients have been
certified to ISO 22301 / BS25999,
based on our consulting for them
Continual Improvement
Our Services
6
We are a firm that specializes in Business Continuity and IT Disaster Recovery domains, offering
Consulting, Assessments, Trainings and Certification Services for organizations in both the public
and private sectors. We too are certified ISO 22301:2012 firm.
Information Technology
Disaster Recovery
Crisis
Management
Business Continuity
Management
IT Disaster Recovery
Trainings
Testing & Exercising
Crisis Communication
Crisis Management
Trainings
Testing & Exercising
Consulting
Implementation
Audits
Maturity Assessment
Trainings
Testing & Exercising
Design & Implementation
• Training and Awareness
• Exercising and Testing
• Audits
• Continuity and Recovery Strategies
• Crisis Management
• Incident Response Structure
• Business Continuity Plan
• Crisis Management Plan
• Incident Management Plan
• Gap Assessment
• Business Impact Analysis
• Risk Assessment
Validation
Analysis
EmbeddingBusinessContinuity
PolicyandProjectManagement
Interim
Assessment
Pre
Assessment
DOCUMENTATION
&
ANALYSIS
IS IT WORKING? ARE WE THERE YET? “TAKE THE PLUNGE”
GET CERTIFIED ..
2 TO 6 WEEKS
Genuine Reality Check
Status of Documents
Effectiveness of existing
people readiness
Adequacy of Documentation
Awareness / Effectiveness of
BCM
Clarity of Roles during Outage
SLA’s BAU / Crisis
Verify / Validate
Documents & Procedures
Test Reports
Awareness
Organizational purpose
Gap Assessment Process
detailing & I/Views
“What is Critical”(BIA/RA)
TNA
Pre Certification
Assessment
Initial
Assessment
The basic 4 phases – {indicative timelines, may vary as per BCM maturity
and complexity of the organization}
Our Approach
8 TO 16 WEEKS 18 TO 24 WEEKS 24 TO 52 WEEKS
7
Assurance & long term
sustainability
Validation of documented steps
Effective & coordinated response
during crisis in order to minimize
decision points at the time
Identify potential threats & take
measures to mitigate impact
Focus on high priority items
Maturity Assessment
Industry Benchmarking
Current State Assessment
Implementation
BCStrategy & Response
Risk Assessment
Business Impact Analysis
Program Management Plan
Operationalizethe
BCMS
Continual Improvement
Performance Evaluation
Exercising
Testing
InitialAssessment&
Roadmap
Assessment Report
Implementation Review
Documentation Review
Interview Senior Management
Implementation
Operationalize
the BCMS
Initial
Assessment
Benefits
The salient points that will be covered by CORE during this consulting are illustrated
below :
BCM Consulting
BCM
Consulting
Assignment
8
Implementation Approach & Methodology
9
BCMS Requirements (Leading Practice)
• Monitor
and
Review
• Maintain
and
Improve
• Implement
and
Operate
• Establish
Plan Do
CheckAct
Continual improvement of Business Continuity Management System (BCMS)
Interested
Parties
Requirements
for Business
Continuity
Interested
Parties
Managed
Business
Continuity
Source: ISO 22301:2012
10
Trainings
Public
Programs
• Global
Certifications
like BCI,
IRCA, PECB,
APMG etc.,
• CORE
Certifications
In-house
Workshops
• Global
Certifications
like BCI,
IRCA, PECB,
APMG etc.,
• CORE
Certifications
Tailor-made
• Customized to
clients
• Specialized
coverage
• Awareness
Education
• Simulated
Exercises
11
Tools Support
CORE acts as a conduit between the partner & client by providing support for:
• Gather requirements
• Shortlist Vendors
• Subject matter expertise for tool selection
• Perform Vendor Demos
• Tool installation & implementation
support for BC, ITDR & Notification
• Assistance during tool testing
12
Benefits
E-learning Support
Benefits of E-Learning for our clients:
• Higher coverage
• Consistency in communication
• Higher learning retention
• Learn at your own pace,
anytime and anywhere
• Latest and most updated
course ware always available
• Cost effective as against
class room based training
• Saves paper reduces carbon
foot print
13
Crisis
Management
1
Business
Continuity
2
ITService
Management
6
Sustainability7
Recent Middle East Engagements
14
BCM Revamp and
Implementation of BIA, RA,
Strategy and Plan
readiness.
Consultancy & Training for
BCM 22301
Full blown BCM
implementation including
BIA and the Risk
Assessment
BCM Testing & Exercising
for the Nuclear Plant
BCM Consulting to meet
NCEMA standard
requirements
AE/HSC/NCEMA7000
Noor Bank Dubai TECOM Dubai
TDIC- Tourism Development &
Investment Company
Emirates Nuclear Energy Corporation
(ENEC)
Some of Our Clients
15
Some of Our Clients……. (Contd)
16
Industry Recognition
17
References
Reference letters will be made available on request
18
19
CONTINUITY & RESILIENCE
P. O. Box 127557
Abu Dhabi, United Arab Emirates
Mobile:+971 50 8460530
Tel: +971 2 8152831 Fax: +971 2 8152888
Info@continuityandresilience.com | www.continuityandresilience.com
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Appendix
21
Our Main Office Bearers
Place Office Bearer
Abu Dhabi, UAE
Kush Srivastava
General Manager
Continuity and Resilience
P. O. Box 127557
Abu Dhabi, United Arab Emirates
Mobile:+971 50 8460530
Tel: +971 2 8152831
Fax: +971 2 8152888
Email: info@continuityandresilience.com
INDIA, UAE
Neha Rana
Executive- Consulting, Assessment and Training Services
Continuity and Resilience
Level 15,Eros Corporate Tower
Nehru Place ,New Delhi-110019
Tel: +91 11 41055534/ +91 11 41613033
Fax: ++91 11 41055535
Email: neha@continuityandresilience.com
22
Other Office Bearers (Contd.)
Place Office Bearer
NEW DELHI, MUMBAI,
HYDERABAD, INDIA
Daman Dev Sood
COO & Head - Sustainability Practice
Mobile: +91 99580 91880
Email: info@continuityandresilience.com
BANGALORE, INDIA
Srinivasan Seshadri
Head, IT DR & Service Management
Mobile: + 91 98441 66793
Email: info@continuityandresilience.com
ABU DHABI,UAE
Hatim Ahmed Bilal
Senior Consultant
Mobile+971 50 1073899
Email: info@continuityandresilience.com
SAUDI ARABIA
Amjad Tayeh
Senior Consultant
Email: info@continuityandresilience.com
23
Other Office Bearers (Contd.)
Place Office Bearer
MAURITIUS
Mr. Atma Narasiah
General Manager
Email: info@continuityandresilience.com
OMAN
Joshi Babu
Director-Operations (MEA)
Email: info@continuityandresilience.com
QATAR
Leonardo A Tabilog
Key Accounts Executive – IT Solutions
Email: info@continuityandresilience.com
SAUDI ARABIA
Amjad Tayeh
Senior Consultant
Email: info@continuityandresilience.com
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List of Trainings
No. of days Workshop Title No. of days Workshop Title
1 Certified Business Continuity Professional 3 Certified IT Disaster Recovery Specialist
1 Certified Environmental Sustainability Professional 1 Certified Risk Management Best Practices Workshop for PSUs
3 Certified ISO 22301 Lead Implementer Transition 1 Certified Risk Management Professional Workshop
1 Certified ISO 22301 Professional 1 Certified Social Media Crisis Management Professional
2 Transition Course from ISO/IEC 27001:2005 to ISO/IEC 27001:2013 3 COBIT®5 Foundation with Case Study
5 5 Day Lead Auditor Course on ISMS ISO 27001:2013 2 Enterprise Risk Management Workshop
2 BCI BCMS Audit Workshop* 1 Fundamentals of UAE BCM STANDARDS ( NCEMA 7000:2012 )
3 BCI Certification Workshop Based on the Good Practice Guidelines (GPG) HALF DAY* Crisis and Disaster Management Simulation Exercise for top Management
*5 BCI Certification Workshop Based on the Good Practice Guidelines (GPG) 5 ISO 22301 Lead Auditor Workshop
3 BCI’s BCM Audit Workshop 3 ISO 22301 Lead Auditor Workshop (Accelerated)
1 BCM Fundamentals for Arabic Speakers 5 ISO 22301 Lead Auditor Workshop (ANSI Accredited)
3 BCS Foundation Certificate in Business Analysis 5 ISO 22301 Lead Auditor Workshop (IRCA Accredited)
3 BCS Foundation Certification Workshop in Green IT 3 ISO 22301 Lead Implementer (Accelerated)*
5 weeks*
Blended BCI Certification W/S Based on the Good Practice Guidelines
(GPG)) – 4 Weeks self learning and 2 days classroom session
1 ISO 27001 Lead Auditor
1 Certified BIA professional 2 ISO 31000 Risk Management Workshop
3 Certified Crisis Management Specialist Workshop (PAS 200:2011) 2 ISO22301 Internal Auditor Workshop*
1 Certified Data Privacy Professional 1 ITIL® Foundation with Case Study
1 Certified Energy Management Professional 1 Migration to ISO 22301
3 Certified Energy Management Specialist 2 The BCI Business Continuity Management System (BCMS) Audit Course
1 Certified Green IT Professional 2 The BCI Business Impact Analysis (BIA) Training Course
3 Certified ISO 22301 Lead Auditor 2 The BCI Exercise Planning Course
3 Certified ISO 22301 Lead Auditor Transition * 2 The BCI Introduction to Business Continuity
5 Certified ISO 22301 Lead Implementer * 1 The BCI Supply Chain Continuity Management Course
1 Certified ISO 31000 Professional Workshop 1 The BCI Writing Business Continuity Plans Course
2 Certified ISO 31000 Risk Management Specialist 1 Workshop on Crisis Management and Disaster Simulation Exercise
1 Certified IT Disaster Recovery Professional 3 Implementation W/S on UAE BCM Standard AE/HSC/NCEMA 7000:2012
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CORE MANAGEMENT CONSULTING

  • 1.
    CORE MANAGEMENT CONSULTING CopyrightContinuity and Resilience (CORE) 2015 V 1.0 1 Corporate Presentation Capability Briefing
  • 2.
    About CORE 2 • CrisisManagement • Crisis Communications • Business Continuity • Disaster Recovery Country • India • USA • Canada • UK • Europe • Africa • Middle East Institutions • British Continuity Institute (BCI) – UK for offering BCM Certification • British Computer Society (BCS) – UK for offering the Green IT Certification. Our Range of Specializations in Consultancy & Training cover: Global Experience Our Partnerships • Sustainability • Information Security • IT Service Management • Project Management • Quality Industry • Financial Services • Telecom • Manufacturing • Airlines • Trading • Oil and Gas • Government • FMCG, Nuclear, etc.
  • 3.
    Who We Are?Our Senior Management 3 Dhiraj Lal Executive Director and Principal Consultant FBCS, MBCI, BS25999 / ISO 22301 Lead Auditor and Technical Expert, CBCP, BCCE, CISA, ITIL Daman Dev Sood COO & Head - Sustainability Practice FBCS, MBCI, SMIEEE, MAIMA, ISO 22301 LA & Expert IEEE Ambassador Author: Green IT Maturity Model S. Seshadri Head, IT DR & Service Management FBCS, MBCI, CBCP, M.Sc., CAIIB LA – ISO 22301/ISO 27001/ISO 20000/ISO 9001 Kush Srivastav GENERAL MANAGER MBCI, CBCP, BCCE, ISO 22301 LA DIF DCMI MCOM BCI UK ACCREDITED INSTRUCTOR NCEMA UAE awarded BCM Professional
  • 4.
    How are wedifferent? 4 1 2 3 We have trained over 2000 professionals from 500 organizations Our consultants have performed approximately 80 mandays of ISO 22301 / BS 25999 assessments 4 We conduct public and inhouse workshops for BCM Training and Professional Certifications and help organisations run Crisis Management and Table Top exercises and simulations We are an ISO 22301 certified company
  • 5.
    How are wedifferent? (Contd.) 5 5 6 7 Our consultants are experienced BCM professionals who held senior management positions mostly as heads of functions Our consultants have over 140 + man years of collective experience ranging accross geographies and industries Most of our consultants hold multiple certifications in BCM and other related domains 8 Many of our clients have been certified to ISO 22301 / BS25999, based on our consulting for them
  • 6.
    Continual Improvement Our Services 6 Weare a firm that specializes in Business Continuity and IT Disaster Recovery domains, offering Consulting, Assessments, Trainings and Certification Services for organizations in both the public and private sectors. We too are certified ISO 22301:2012 firm. Information Technology Disaster Recovery Crisis Management Business Continuity Management IT Disaster Recovery Trainings Testing & Exercising Crisis Communication Crisis Management Trainings Testing & Exercising Consulting Implementation Audits Maturity Assessment Trainings Testing & Exercising Design & Implementation • Training and Awareness • Exercising and Testing • Audits • Continuity and Recovery Strategies • Crisis Management • Incident Response Structure • Business Continuity Plan • Crisis Management Plan • Incident Management Plan • Gap Assessment • Business Impact Analysis • Risk Assessment Validation Analysis EmbeddingBusinessContinuity PolicyandProjectManagement
  • 7.
    Interim Assessment Pre Assessment DOCUMENTATION & ANALYSIS IS IT WORKING?ARE WE THERE YET? “TAKE THE PLUNGE” GET CERTIFIED .. 2 TO 6 WEEKS Genuine Reality Check Status of Documents Effectiveness of existing people readiness Adequacy of Documentation Awareness / Effectiveness of BCM Clarity of Roles during Outage SLA’s BAU / Crisis Verify / Validate Documents & Procedures Test Reports Awareness Organizational purpose Gap Assessment Process detailing & I/Views “What is Critical”(BIA/RA) TNA Pre Certification Assessment Initial Assessment The basic 4 phases – {indicative timelines, may vary as per BCM maturity and complexity of the organization} Our Approach 8 TO 16 WEEKS 18 TO 24 WEEKS 24 TO 52 WEEKS 7
  • 8.
    Assurance & longterm sustainability Validation of documented steps Effective & coordinated response during crisis in order to minimize decision points at the time Identify potential threats & take measures to mitigate impact Focus on high priority items Maturity Assessment Industry Benchmarking Current State Assessment Implementation BCStrategy & Response Risk Assessment Business Impact Analysis Program Management Plan Operationalizethe BCMS Continual Improvement Performance Evaluation Exercising Testing InitialAssessment& Roadmap Assessment Report Implementation Review Documentation Review Interview Senior Management Implementation Operationalize the BCMS Initial Assessment Benefits The salient points that will be covered by CORE during this consulting are illustrated below : BCM Consulting BCM Consulting Assignment 8
  • 9.
  • 10.
    BCMS Requirements (LeadingPractice) • Monitor and Review • Maintain and Improve • Implement and Operate • Establish Plan Do CheckAct Continual improvement of Business Continuity Management System (BCMS) Interested Parties Requirements for Business Continuity Interested Parties Managed Business Continuity Source: ISO 22301:2012 10
  • 11.
    Trainings Public Programs • Global Certifications like BCI, IRCA,PECB, APMG etc., • CORE Certifications In-house Workshops • Global Certifications like BCI, IRCA, PECB, APMG etc., • CORE Certifications Tailor-made • Customized to clients • Specialized coverage • Awareness Education • Simulated Exercises 11
  • 12.
    Tools Support CORE actsas a conduit between the partner & client by providing support for: • Gather requirements • Shortlist Vendors • Subject matter expertise for tool selection • Perform Vendor Demos • Tool installation & implementation support for BC, ITDR & Notification • Assistance during tool testing 12 Benefits
  • 13.
    E-learning Support Benefits ofE-Learning for our clients: • Higher coverage • Consistency in communication • Higher learning retention • Learn at your own pace, anytime and anywhere • Latest and most updated course ware always available • Cost effective as against class room based training • Saves paper reduces carbon foot print 13 Crisis Management 1 Business Continuity 2 ITService Management 6 Sustainability7
  • 14.
    Recent Middle EastEngagements 14 BCM Revamp and Implementation of BIA, RA, Strategy and Plan readiness. Consultancy & Training for BCM 22301 Full blown BCM implementation including BIA and the Risk Assessment BCM Testing & Exercising for the Nuclear Plant BCM Consulting to meet NCEMA standard requirements AE/HSC/NCEMA7000 Noor Bank Dubai TECOM Dubai TDIC- Tourism Development & Investment Company Emirates Nuclear Energy Corporation (ENEC)
  • 15.
    Some of OurClients 15
  • 16.
    Some of OurClients……. (Contd) 16
  • 17.
  • 18.
    References Reference letters willbe made available on request 18
  • 19.
  • 20.
    CONTINUITY & RESILIENCE P.O. Box 127557 Abu Dhabi, United Arab Emirates Mobile:+971 50 8460530 Tel: +971 2 8152831 Fax: +971 2 8152888 Info@continuityandresilience.com | www.continuityandresilience.com 20
  • 21.
  • 22.
    Our Main OfficeBearers Place Office Bearer Abu Dhabi, UAE Kush Srivastava General Manager Continuity and Resilience P. O. Box 127557 Abu Dhabi, United Arab Emirates Mobile:+971 50 8460530 Tel: +971 2 8152831 Fax: +971 2 8152888 Email: info@continuityandresilience.com INDIA, UAE Neha Rana Executive- Consulting, Assessment and Training Services Continuity and Resilience Level 15,Eros Corporate Tower Nehru Place ,New Delhi-110019 Tel: +91 11 41055534/ +91 11 41613033 Fax: ++91 11 41055535 Email: neha@continuityandresilience.com 22
  • 23.
    Other Office Bearers(Contd.) Place Office Bearer NEW DELHI, MUMBAI, HYDERABAD, INDIA Daman Dev Sood COO & Head - Sustainability Practice Mobile: +91 99580 91880 Email: info@continuityandresilience.com BANGALORE, INDIA Srinivasan Seshadri Head, IT DR & Service Management Mobile: + 91 98441 66793 Email: info@continuityandresilience.com ABU DHABI,UAE Hatim Ahmed Bilal Senior Consultant Mobile+971 50 1073899 Email: info@continuityandresilience.com SAUDI ARABIA Amjad Tayeh Senior Consultant Email: info@continuityandresilience.com 23
  • 24.
    Other Office Bearers(Contd.) Place Office Bearer MAURITIUS Mr. Atma Narasiah General Manager Email: info@continuityandresilience.com OMAN Joshi Babu Director-Operations (MEA) Email: info@continuityandresilience.com QATAR Leonardo A Tabilog Key Accounts Executive – IT Solutions Email: info@continuityandresilience.com SAUDI ARABIA Amjad Tayeh Senior Consultant Email: info@continuityandresilience.com 24
  • 25.
    List of Trainings No.of days Workshop Title No. of days Workshop Title 1 Certified Business Continuity Professional 3 Certified IT Disaster Recovery Specialist 1 Certified Environmental Sustainability Professional 1 Certified Risk Management Best Practices Workshop for PSUs 3 Certified ISO 22301 Lead Implementer Transition 1 Certified Risk Management Professional Workshop 1 Certified ISO 22301 Professional 1 Certified Social Media Crisis Management Professional 2 Transition Course from ISO/IEC 27001:2005 to ISO/IEC 27001:2013 3 COBIT®5 Foundation with Case Study 5 5 Day Lead Auditor Course on ISMS ISO 27001:2013 2 Enterprise Risk Management Workshop 2 BCI BCMS Audit Workshop* 1 Fundamentals of UAE BCM STANDARDS ( NCEMA 7000:2012 ) 3 BCI Certification Workshop Based on the Good Practice Guidelines (GPG) HALF DAY* Crisis and Disaster Management Simulation Exercise for top Management *5 BCI Certification Workshop Based on the Good Practice Guidelines (GPG) 5 ISO 22301 Lead Auditor Workshop 3 BCI’s BCM Audit Workshop 3 ISO 22301 Lead Auditor Workshop (Accelerated) 1 BCM Fundamentals for Arabic Speakers 5 ISO 22301 Lead Auditor Workshop (ANSI Accredited) 3 BCS Foundation Certificate in Business Analysis 5 ISO 22301 Lead Auditor Workshop (IRCA Accredited) 3 BCS Foundation Certification Workshop in Green IT 3 ISO 22301 Lead Implementer (Accelerated)* 5 weeks* Blended BCI Certification W/S Based on the Good Practice Guidelines (GPG)) – 4 Weeks self learning and 2 days classroom session 1 ISO 27001 Lead Auditor 1 Certified BIA professional 2 ISO 31000 Risk Management Workshop 3 Certified Crisis Management Specialist Workshop (PAS 200:2011) 2 ISO22301 Internal Auditor Workshop* 1 Certified Data Privacy Professional 1 ITIL® Foundation with Case Study 1 Certified Energy Management Professional 1 Migration to ISO 22301 3 Certified Energy Management Specialist 2 The BCI Business Continuity Management System (BCMS) Audit Course 1 Certified Green IT Professional 2 The BCI Business Impact Analysis (BIA) Training Course 3 Certified ISO 22301 Lead Auditor 2 The BCI Exercise Planning Course 3 Certified ISO 22301 Lead Auditor Transition * 2 The BCI Introduction to Business Continuity 5 Certified ISO 22301 Lead Implementer * 1 The BCI Supply Chain Continuity Management Course 1 Certified ISO 31000 Professional Workshop 1 The BCI Writing Business Continuity Plans Course 2 Certified ISO 31000 Risk Management Specialist 1 Workshop on Crisis Management and Disaster Simulation Exercise 1 Certified IT Disaster Recovery Professional 3 Implementation W/S on UAE BCM Standard AE/HSC/NCEMA 7000:2012 25