The document discusses end-of-life care and strategies for discussing care options with patients and families. It covers the Transtheoretical Model of behavior change, including the stages of change and processes of change. It also discusses the Relapse Prevention Model and how motivational interviewing can be used to have empathetic conversations about values and care preferences. The goal is to help patients and families make informed decisions that are consistent with the patient's goals and values near the end of life.