Dr. Louise is a clinician who provides counseling services to clients dealing with substance abuse, mental health issues, trauma, and family problems. She discusses how clients often arrive feeling confused, ashamed, and looking to fix their loved one's problems. Through family mapping, motivational interviewing, and creating a safe space, Dr. Louise helps clients understand their own stories and find their own solutions. She emphasizes meeting clients where they are, focusing on present solutions over past problems, and creating possibilities for a better life.