This document is the resume of Adriana Penteado Rezende. She has over 25 years of experience in sales and business development roles at multinational companies including Aon, Citibank, American Express, TNT, and DHL. Her experience includes new customer acquisition, negotiating deals, managing customer relationships and teams, and developing business plans. She has a degree in social communication and has taken courses in sales, management, strategy, and psychology.