This document provides an overview of a global training and certification company. It summarizes that the company is Asia's largest training company, with 4 training centers in India and 8 associates globally. It has delivered over 100,000 certifications across domains like IT service management, information security, project management, and IT governance. The company offers various ITIL, information security, project management, and other professional certification courses through classroom, online, and blended formats using over 300 trained professionals. It aims to help individuals and corporates get certified in trending technologies to be ready for future opportunities.
Top 5 Essential Certifications for 2015 - SyzygalSyzygal
Today’s IT professional requires more than just technical skills, they require a solid foundation within a wide range of industry wide best practices. This short presentation introduces five of the hot frameworks that are currently being adopted in enterprise IT environments.
If you are looking for Microsoft Courses, Training and Certification you can visit our website with a click on the link.
https://www.microteklearning.com
Agile Embedded Software Development, what's wrong with it?Andrea Tomasini
We are in 2014 and still someone is challenging the fact that you can't use an Agile approach to develop embedded systems, why? What's wrong with embedded software development? Well, there are somethings which makes it harder than needed: Dependencies with hardware releases, fixed delivery dates, inadequate software tools, limited adaptation possibility due to hardware costs... and yes, one more thing, really special: culture!
We would like to focus this keynote in analyzing some example cases that include the “limitations” listed above and also give you some hints on how to solve them. Finally we will also attack the “culture” issue. This is especially important for companies which grew out of hardware development and do not have a solid culture that include software, and therefore are stuck with waterfall development process and a traditional view on professional barriers for their employees. These companies are usually the ones not understanding that the complexity for years gone away from pure hardware, and landed in integrated product development. Without more focus in increasing quality of the process and the techniques to build - especially mission critical - functionality, the cost of failure are going to be very high, as the amount of bugs exposed to the users will rise and the competition sharpens at the same time.
How to grow your organization resilience and anti-fragilityAndrea Tomasini
Bringing agility to an organizational level requires a set of new skills and practices to emerge. While we have plenty of example on how agility can impact teams performance, by adopting well proven practices, there is still a lot of uncertainty in what to bring to an organizational level. Inspecting and adapting as an organization requires different structures and a more strategic approach, if we want to maximize the learning effect. Chaotic and uncontrolled experimentation and local adaptations can rapidly tear an organization apart. Focus on value and customers are important to set a common direction, but to roll out a shared strategy we need a solid and coherent cultural context, or the strategy will fail. Explicitly measuring and designing culture is a key enabler towards agility and can provide incredible advantages to an organization development. Understanding how to lead such change and enabling people to participate in creating rapid value, is the one thing that might save your company in the rough waters of today's market... Are you ready for the challenge?
Top 5 Essential Certifications for 2015 - SyzygalSyzygal
Today’s IT professional requires more than just technical skills, they require a solid foundation within a wide range of industry wide best practices. This short presentation introduces five of the hot frameworks that are currently being adopted in enterprise IT environments.
If you are looking for Microsoft Courses, Training and Certification you can visit our website with a click on the link.
https://www.microteklearning.com
Agile Embedded Software Development, what's wrong with it?Andrea Tomasini
We are in 2014 and still someone is challenging the fact that you can't use an Agile approach to develop embedded systems, why? What's wrong with embedded software development? Well, there are somethings which makes it harder than needed: Dependencies with hardware releases, fixed delivery dates, inadequate software tools, limited adaptation possibility due to hardware costs... and yes, one more thing, really special: culture!
We would like to focus this keynote in analyzing some example cases that include the “limitations” listed above and also give you some hints on how to solve them. Finally we will also attack the “culture” issue. This is especially important for companies which grew out of hardware development and do not have a solid culture that include software, and therefore are stuck with waterfall development process and a traditional view on professional barriers for their employees. These companies are usually the ones not understanding that the complexity for years gone away from pure hardware, and landed in integrated product development. Without more focus in increasing quality of the process and the techniques to build - especially mission critical - functionality, the cost of failure are going to be very high, as the amount of bugs exposed to the users will rise and the competition sharpens at the same time.
How to grow your organization resilience and anti-fragilityAndrea Tomasini
Bringing agility to an organizational level requires a set of new skills and practices to emerge. While we have plenty of example on how agility can impact teams performance, by adopting well proven practices, there is still a lot of uncertainty in what to bring to an organizational level. Inspecting and adapting as an organization requires different structures and a more strategic approach, if we want to maximize the learning effect. Chaotic and uncontrolled experimentation and local adaptations can rapidly tear an organization apart. Focus on value and customers are important to set a common direction, but to roll out a shared strategy we need a solid and coherent cultural context, or the strategy will fail. Explicitly measuring and designing culture is a key enabler towards agility and can provide incredible advantages to an organization development. Understanding how to lead such change and enabling people to participate in creating rapid value, is the one thing that might save your company in the rough waters of today's market... Are you ready for the challenge?
Keynote stop scaling... start growing an agile organization!Andrea Tomasini
Companies of all sizes need to grow their own agile way of working, becoming more agile is a journey, not a destination. Unfortunately, though, most of the time agile success is left in the hands of unlikely heroes, people who are passionate about agile, but likely lack the type of power and decision making required to move to the next level. Because becoming agile requires a radical mind-shift, it takes time, and time is what most organizations seem unwilling to invest. This is where our unlikely heroes come into play, pulling the “Agile Initiative” forward with their passion. Even more unfortunately, despite the great efforts of these individuals, the organization is not willing to wait, and instead, falls into the “implement that model” in a couple of months mindset. Does this work? Well, if it does, we still need to hear that it was fast and painless… On the other hand, more and more organizations are beginning to understand that becoming more agile is an individual journey, and has to be tightly coupled with the company business goals and culture, it can’t be standardized, or the company will likely lose their business advantage and uniqueness. In this keynote I am going to share stories about some of these companies, that having tried unsuccessfully to find more heroes, understood that becoming agile is a cultural shift that needs to be supported by the whole organization, and agreed to follow a growing approach rather than an implementing approach. Principles and tools which helped these organizations to grow their agility as well as stories of their journey will be shared as an example of how change can happen without heroic actions or old style “Change Initiatives”.
Helps break down who should be trained on what, looks at a sample training plan and discusses, "The Good, the Bad and the Ugly" of ITIL adoptions.
Agility and Compliance (Andrea Tomasini, agile42)Andrea Tomasini
Implementing agility in a strongly Regulated environment is sometimes a challenge. Many teams and company do find ways, but most of these are against the agile principles or are turning out to be big impediments. Mostly the problem being that from compliance authorities we get told HOW to do things and not WHAT they will measure to prove quality and compliance. Can we do better? Sure we can, transparency is the key...
How to get everything right... by doing everything wrong? (Andrea Tomasini, a...Andrea Tomasini
a critical view on business changes in our age, and the impact they are having on structures and organizations which were defined in another century and are not anymore suited for today purposes. Who has the courage to challenge those structure and fully embrace change and uncertainty? How can an agile approach help to better support those changes?
Logisyz Tech provides a broad portfolio of information technology services, solutions and business process to its clients worldwide.
Our core portfolio comprises ITeS, EUS, FMS, On-demand peripherals / hardware supply, application development, business process consulting services as well as professional staffing services in information-technology.
We are experienced in providing high quality services and solutions to clients in diverse business areas.
11º Webinar - 2ª Ed. EXIN en Castellano: Modelos de Cloud ComputingEXIN
Cloud computing es un nuevo modelo de consumo y entrega de servicios de negocio y TI. Permite a los usuarios obtener lo que necesitan y cómo lo necesitan, desde aplicaciones de negocio hasta plataformas de servicio e infraestructura TI, incluyendo cloud de servidores y almacenamiento virtualizado.
La implantación de un modelo de cloud computing fomenta la simplificación y estandarización de la infraestructura subyacente.
Y esto exige dedicar una especial atención a garantizar la interoperabilidad, la resiliencia y la seguridad de una manera integrada.
ITIL® stands for Information Technology Infrastructure Library. ITIL® is the most widely adopted framework for IT Service Management in the world. It is an approach which guide us in identification, planning, delivery and support of IT related services to the business. The certification will help I.T. professionals to know more about IT Service Management and thus perform the work in an efficient way.
Tcod a framework for the total cost of big data - december 6 2013 - winte...Richard Winter
Big Data: What Does it Really Cost?
The WinterCorp Real Cost of Big Data research compares the total cost of an analytic data solution on Hadoop and on a data warehouse. Learn about:
- The major cost components of an analytic big data project and how they are estimated in the total cost of data (TCOD) framework
- Why it is critical to consider total project cost, not just platform cost
- How the costs differ on a Hadoop platform and a data warehouse platform
- An example where the Hadoop platform is more cost effective
- An example where the data warehouse platform is more cost effective
Why you need both Hadoop and data warehouse platforms in your analytic data architecture.
Key charts are posted here. Full report is available at www.wintercorp.com/tcod-report
Spotify is moving their entire backend to GCP. You will get to hear their challenges, problems and also success stories and what to think about when choosing and moving services into the cloud.
Big Data - Fast Machine Learning at Scale + CouchbaseFujio Turner
Machine Learning at scale is full of challenges. Many data scientist are finding that HPCC Systems is the right fit for their needs with Machine Learning in HPCC Systems already "built-in".
Keynote stop scaling... start growing an agile organization!Andrea Tomasini
Companies of all sizes need to grow their own agile way of working, becoming more agile is a journey, not a destination. Unfortunately, though, most of the time agile success is left in the hands of unlikely heroes, people who are passionate about agile, but likely lack the type of power and decision making required to move to the next level. Because becoming agile requires a radical mind-shift, it takes time, and time is what most organizations seem unwilling to invest. This is where our unlikely heroes come into play, pulling the “Agile Initiative” forward with their passion. Even more unfortunately, despite the great efforts of these individuals, the organization is not willing to wait, and instead, falls into the “implement that model” in a couple of months mindset. Does this work? Well, if it does, we still need to hear that it was fast and painless… On the other hand, more and more organizations are beginning to understand that becoming more agile is an individual journey, and has to be tightly coupled with the company business goals and culture, it can’t be standardized, or the company will likely lose their business advantage and uniqueness. In this keynote I am going to share stories about some of these companies, that having tried unsuccessfully to find more heroes, understood that becoming agile is a cultural shift that needs to be supported by the whole organization, and agreed to follow a growing approach rather than an implementing approach. Principles and tools which helped these organizations to grow their agility as well as stories of their journey will be shared as an example of how change can happen without heroic actions or old style “Change Initiatives”.
Helps break down who should be trained on what, looks at a sample training plan and discusses, "The Good, the Bad and the Ugly" of ITIL adoptions.
Agility and Compliance (Andrea Tomasini, agile42)Andrea Tomasini
Implementing agility in a strongly Regulated environment is sometimes a challenge. Many teams and company do find ways, but most of these are against the agile principles or are turning out to be big impediments. Mostly the problem being that from compliance authorities we get told HOW to do things and not WHAT they will measure to prove quality and compliance. Can we do better? Sure we can, transparency is the key...
How to get everything right... by doing everything wrong? (Andrea Tomasini, a...Andrea Tomasini
a critical view on business changes in our age, and the impact they are having on structures and organizations which were defined in another century and are not anymore suited for today purposes. Who has the courage to challenge those structure and fully embrace change and uncertainty? How can an agile approach help to better support those changes?
Logisyz Tech provides a broad portfolio of information technology services, solutions and business process to its clients worldwide.
Our core portfolio comprises ITeS, EUS, FMS, On-demand peripherals / hardware supply, application development, business process consulting services as well as professional staffing services in information-technology.
We are experienced in providing high quality services and solutions to clients in diverse business areas.
11º Webinar - 2ª Ed. EXIN en Castellano: Modelos de Cloud ComputingEXIN
Cloud computing es un nuevo modelo de consumo y entrega de servicios de negocio y TI. Permite a los usuarios obtener lo que necesitan y cómo lo necesitan, desde aplicaciones de negocio hasta plataformas de servicio e infraestructura TI, incluyendo cloud de servidores y almacenamiento virtualizado.
La implantación de un modelo de cloud computing fomenta la simplificación y estandarización de la infraestructura subyacente.
Y esto exige dedicar una especial atención a garantizar la interoperabilidad, la resiliencia y la seguridad de una manera integrada.
ITIL® stands for Information Technology Infrastructure Library. ITIL® is the most widely adopted framework for IT Service Management in the world. It is an approach which guide us in identification, planning, delivery and support of IT related services to the business. The certification will help I.T. professionals to know more about IT Service Management and thus perform the work in an efficient way.
Tcod a framework for the total cost of big data - december 6 2013 - winte...Richard Winter
Big Data: What Does it Really Cost?
The WinterCorp Real Cost of Big Data research compares the total cost of an analytic data solution on Hadoop and on a data warehouse. Learn about:
- The major cost components of an analytic big data project and how they are estimated in the total cost of data (TCOD) framework
- Why it is critical to consider total project cost, not just platform cost
- How the costs differ on a Hadoop platform and a data warehouse platform
- An example where the Hadoop platform is more cost effective
- An example where the data warehouse platform is more cost effective
Why you need both Hadoop and data warehouse platforms in your analytic data architecture.
Key charts are posted here. Full report is available at www.wintercorp.com/tcod-report
Spotify is moving their entire backend to GCP. You will get to hear their challenges, problems and also success stories and what to think about when choosing and moving services into the cloud.
Big Data - Fast Machine Learning at Scale + CouchbaseFujio Turner
Machine Learning at scale is full of challenges. Many data scientist are finding that HPCC Systems is the right fit for their needs with Machine Learning in HPCC Systems already "built-in".
Open Source Cloud, Virtualization and Deployment Technologiesmestery
This was a presentation I gave at the second Minnesota OpenStack Meetup. The presentation goes over a background on Open Source Cloud and Virtualization Technologies, and then does a relative deep-dive into OpenStack, with a focus on Quantum.
ITIL is a robust and practical ITSM framework. ITIL is used in thousands of organizations around the world to help aid the deployment, integration and improvement of IT services. Earning your ITIL certification could lead to new, exciting job opportunities in IT!
Original Source: https://www.knowledgetrain.co.uk/it/itil/what-is-itil
ITIL® is the world's most widely used IT service management framework. ITIL® is a trusted and well-established framework based on global best practice in IT service management, used by most of the world’s leading enterprises and forward-thinking public sector organizations. ITIL® provides a systematic and professional approach to the IT management.
In today's on-demand business environment, companies are becoming heavily reliant on IT services and require more effective IT Service Management. ITIL, Information Technology Infrastructure Library, is the most widely accepted approach to IT Service Management in the world. It is supported by a comprehensive qualifications scheme, accredited training organizations, and implementation and assessment tools.
Attending this free Seminar will help you understand today's trends and Best Practices in the adoption of ITIL, and the importance of ITIL training such as these substantial benefits of maximizing your IT processes:
• Lowering Costs
• Optimizing Performance
• Ensuring Compliance
• Improving IT Service Delivery
www.acend.com
Beverly Weed-Schertzer explains how ITIL, the most widely used IT service management framework, supports business objectives, enables changes, adds value to service risk management, and optimizes customer experience while being economical. Additionally, this explores the various trends in the domain and serves as a one-stop guide for all aspiring professionals looking to build a career in this discipline.
Information Technology Infrastructure Library (ITIL) certification is one of the most recognized certification for IT service professionals globally. ITIL Foundation exam is the first level of exam within the ITIL certification program. ITIL Foundation certification validates one’s ability to handle IT services in a planned manner. This ITIL Foundation course preview gives you an introduction to the all important certification course for professionals to pursue and take their IT career to the next-level.
This ITIL Foundation courseware is prepared by international subject matter experts to help professionals’ gain comprehensive understanding of ITIL concepts and terminologies to enhance your knowledge and confidence towards achieving ITIL Foundation certification.
To know more about ITIL Foundation Certification trainings worldwide, please contact us at -
Email :support@invensislearning.com
Phone - US +1-910-726-3695,
Website : https://www.invensislearning.com
Winsple in one of the largest Educational Center providing Professional Course & Skill Training's. Winsple helps you kick-start your career with #1 boot-camp & certification courses which is the industry's best. PMP Plus Certification Training Course | Big Data Engineering Training Course | Data Science Course | Data Analytics Certification Training Course | Artificial Intelligence Course | Cloud Architect Certification Training Course | DevOps Engineer Certification Training Course |
ITIL Foundation Training - A guide to beginners Celtem Learning
The IT Infrastructure Library (ITIL) is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations.Get ITIL Certification Today! Celtem Learning.
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
June 3, 2024 Anti-Semitism Letter Sent to MIT President Kornbluth and MIT Cor...Levi Shapiro
Letter from the Congress of the United States regarding Anti-Semitism sent June 3rd to MIT President Sally Kornbluth, MIT Corp Chair, Mark Gorenberg
Dear Dr. Kornbluth and Mr. Gorenberg,
The US House of Representatives is deeply concerned by ongoing and pervasive acts of antisemitic
harassment and intimidation at the Massachusetts Institute of Technology (MIT). Failing to act decisively to ensure a safe learning environment for all students would be a grave dereliction of your responsibilities as President of MIT and Chair of the MIT Corporation.
This Congress will not stand idly by and allow an environment hostile to Jewish students to persist. The House believes that your institution is in violation of Title VI of the Civil Rights Act, and the inability or
unwillingness to rectify this violation through action requires accountability.
Postsecondary education is a unique opportunity for students to learn and have their ideas and beliefs challenged. However, universities receiving hundreds of millions of federal funds annually have denied
students that opportunity and have been hijacked to become venues for the promotion of terrorism, antisemitic harassment and intimidation, unlawful encampments, and in some cases, assaults and riots.
The House of Representatives will not countenance the use of federal funds to indoctrinate students into hateful, antisemitic, anti-American supporters of terrorism. Investigations into campus antisemitism by the Committee on Education and the Workforce and the Committee on Ways and Means have been expanded into a Congress-wide probe across all relevant jurisdictions to address this national crisis. The undersigned Committees will conduct oversight into the use of federal funds at MIT and its learning environment under authorities granted to each Committee.
• The Committee on Education and the Workforce has been investigating your institution since December 7, 2023. The Committee has broad jurisdiction over postsecondary education, including its compliance with Title VI of the Civil Rights Act, campus safety concerns over disruptions to the learning environment, and the awarding of federal student aid under the Higher Education Act.
• The Committee on Oversight and Accountability is investigating the sources of funding and other support flowing to groups espousing pro-Hamas propaganda and engaged in antisemitic harassment and intimidation of students. The Committee on Oversight and Accountability is the principal oversight committee of the US House of Representatives and has broad authority to investigate “any matter” at “any time” under House Rule X.
• The Committee on Ways and Means has been investigating several universities since November 15, 2023, when the Committee held a hearing entitled From Ivory Towers to Dark Corners: Investigating the Nexus Between Antisemitism, Tax-Exempt Universities, and Terror Financing. The Committee followed the hearing with letters to those institutions on January 10, 202
2024.06.01 Introducing a competency framework for languag learning materials ...Sandy Millin
http://sandymillin.wordpress.com/iateflwebinar2024
Published classroom materials form the basis of syllabuses, drive teacher professional development, and have a potentially huge influence on learners, teachers and education systems. All teachers also create their own materials, whether a few sentences on a blackboard, a highly-structured fully-realised online course, or anything in between. Despite this, the knowledge and skills needed to create effective language learning materials are rarely part of teacher training, and are mostly learnt by trial and error.
Knowledge and skills frameworks, generally called competency frameworks, for ELT teachers, trainers and managers have existed for a few years now. However, until I created one for my MA dissertation, there wasn’t one drawing together what we need to know and do to be able to effectively produce language learning materials.
This webinar will introduce you to my framework, highlighting the key competencies I identified from my research. It will also show how anybody involved in language teaching (any language, not just English!), teacher training, managing schools or developing language learning materials can benefit from using the framework.
Safalta Digital marketing institute in Noida, provide complete applications that encompass a huge range of virtual advertising and marketing additives, which includes search engine optimization, virtual communication advertising, pay-per-click on marketing, content material advertising, internet analytics, and greater. These university courses are designed for students who possess a comprehensive understanding of virtual marketing strategies and attributes.Safalta Digital Marketing Institute in Noida is a first choice for young individuals or students who are looking to start their careers in the field of digital advertising. The institute gives specialized courses designed and certification.
for beginners, providing thorough training in areas such as SEO, digital communication marketing, and PPC training in Noida. After finishing the program, students receive the certifications recognised by top different universitie, setting a strong foundation for a successful career in digital marketing.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdf
Adept corporate 2015 itil
1. C t P t tiC t P t tiCorporate PresentationCorporate Presentation
A Global Training & Certification CompanyA Global Training & Certification Company
2. WhatWhat make’smake’s us Asia’s largestus Asia’s largest trainingtraining companycompanyWhatWhat make smake s us Asia s largestus Asia s largest trainingtraining companycompany
4. And this has taken us places globally…And this has taken us places globally…
5. Global training centers: 4Global training centers: 4--India, 2India, 2--UAE & 8UAE & 8--AssociatesAssociates
6. CredentialsCredentials
Started inStarted in 20042004 in India and have a global presencein India and have a global presence
Delivering world class professionalDelivering world class professional certificationscertifications
Top notch training solutions forTop notch training solutions for individuals & corporatesindividuals & corporates
DeliveredDelivered 100,000 certifications100,000 certifications acrosacrosss domainsdomains
7. Training DomainsTraining Domains
rvice Managementrvice Management Information SecurityInformation Security
Project ManagementProject Management IT GovernanceIT Governance
8. Partnerships
Certifications from world class organizationsCertifications from world class organizationsgg
Adept is theAdept is the TIER 1 vendorTIER 1 vendor for all the partnersfor all the partners
9. Information Security CoursesInformation Security Courses
ENSA – EC Council certified Network Security AdministratorENSA – EC Council certified Network Security Administrator
CEH – Certified Ethical HackerCEH – Certified Ethical Hacker
CHFI – Computer Hacking Forensic InvestigatorCHFI – Computer Hacking Forensic Investigator
EDRP – EC Council Certified Disaster Recovery ProfessionalEDRP – EC Council Certified Disaster Recovery Professional
ECSA / LPT – EC Council Certified Security Analyst & Licensed Penetration TesterECSA / LPT – EC Council Certified Security Analyst & Licensed Penetration Tester
EDRP – EC ISO 27002EDRP – EC ISO 27002
CISSP C tifi d I f ti S t S it P f i lCISSP C tifi d I f ti S t S it P f i lCISSP – Certified Information Systems Security ProfessionalCISSP – Certified Information Systems Security Professional
10. Service Management CoursesService Management Courses
ITIL v3 FoundationITIL v3 Foundation
ITIL IntermediateITIL Intermediate
ITIL ExpertITIL Expert
ISO 2000ISO 2000
Cloud ComputingCloud Computing
Green ITGreen IT
12. IT GovernanceIT Governance
Cobit 5Cobit 5
Total trainings completedTotal trainings completedota t a gs co p etedota t a gs co p eted
Retail – 100,000 ProfessionalsRetail – 100,000 Professionals
Corporate – 1000 batches globallyCorporate – 1000 batches globally
14. How do we deliver trainingsHow do we deliver trainings
Classroom SessionsClassroom Sessions
Real Time Online SessionsReal Time Online Sessions
Blended Training – Classroom & Online SessionsBlended Training – Classroom & Online Sessions
E BooksE Books
Sample TestsSample Tests
300+ Trainers – Working Professionals300+ Trainers – Working Professionals
Recorded SessionsRecorded Sessions
16. Our TrainersOur Trainers
Not Faculty MembersNot Faculty Members
Professionals from the industry with real time experienceProfessionals from the industry with real time experience
Trainers who share real time case studiesTrainers who share real time case studies
Certified by governing bodiesCertified by governing bodies
Trainers across the globeTrainers across the globe
17. ITILITIL I f ti T h l I f t t LibI f ti T h l I f t t LibITILITIL -- Information Technology Infrastructure LibraryInformation Technology Infrastructure Library
Training & CertificationTraining & Certification
18. ITILITIL -- A glanceA glance
ITIL and IT Infrastructure Library are registered trademarks of the UnitedITIL and IT Infrastructure Library are registered trademarks of the UnitedITIL and IT Infrastructure Library are registered trademarks of the United
Kingdom's Office of Government Commerce(OGC) – now part of the Cabinet
Office .
ITIL and IT Infrastructure Library are registered trademarks of the United
Kingdom's Office of Government Commerce(OGC) – now part of the Cabinet
Office .
EXIN, based out of Netherlands is the certifying bodyEXIN, based out of Netherlands is the certifying body
ITIL provides a more holistic perspective on the full life cycle of services,
covering the entire IT organization and all supporting components needed to
deliver services to the customer
ITIL provides a more holistic perspective on the full life cycle of services,
covering the entire IT organization and all supporting components needed to
deliver services to the customer
19. ITILITIL A lA l
It is used to demonstrate compliance and to measure improvementIt is used to demonstrate compliance and to measure improvement
ITILITIL -- A glanceA glance
p p
IT Service Management (ITSM) derives enormous benefits from a best practice
approach.
p p
IT Service Management (ITSM) derives enormous benefits from a best practice
approach.
ITSM is driven both by technology and the huge range of organizational
environments in which it operates, it is in a state of constant evolution.
ITSM is driven both by technology and the huge range of organizational
environments in which it operates, it is in a state of constant evolution.
Best practice, based on expert advice and input from ITIL users is both current
and practical, combining the latest thinking with sound, common sense
guidance
Best practice, based on expert advice and input from ITIL users is both current
and practical, combining the latest thinking with sound, common sense
guidanceguidance.guidance.
20. Why anWhy an organisationorganisation needs ITILneeds ITIL
The Information Technology Infrastructure Library (ITIL) is a set of practices for
IT service management (ITSM) that focuses on aligning IT services with the
The Information Technology Infrastructure Library (ITIL) is a set of practices for
IT service management (ITSM) that focuses on aligning IT services with theIT service management (ITSM) that focuses on aligning IT services with the
needs of business.
ITIL describes procedures tasks and checklists that are not organization
IT service management (ITSM) that focuses on aligning IT services with the
needs of business.
ITIL describes procedures tasks and checklists that are not organizationITIL describes procedures, tasks and checklists that are not organization-
specific, used by an organization for establishing a minimum level of
competency.
ITIL describes procedures, tasks and checklists that are not organization-
specific, used by an organization for establishing a minimum level of
competency.
It allows the organization to establish a baseline from which it can plan,
implement, and measure.
It allows the organization to establish a baseline from which it can plan,
implement, and measure.
21. ITILITIL –– Structured ViewStructured View
The ITIL Qualifications scheme provides a modular approach to the ITIL
framework, and is comprised of a series of qualifications focused on different
The ITIL Qualifications scheme provides a modular approach to the ITIL
framework, and is comprised of a series of qualifications focused on differentframework, and is comprised of a series of qualifications focused on different
aspects of ITIL Best Practice, to various degrees of depth and detail.
These are the levels of qualifications within the scheme:
framework, and is comprised of a series of qualifications focused on different
aspects of ITIL Best Practice, to various degrees of depth and detail.
These are the levels of qualifications within the scheme:These are the levels of qualifications within the scheme:
– ITIL Foundation
– ITIL Intermediate Level
These are the levels of qualifications within the scheme:
– ITIL Foundation
– ITIL Intermediate Level
– ITIL Managing Across the Lifecycle
– ITIL Expert Level
– ITIL Master Qualification
– ITIL Managing Across the Lifecycle
– ITIL Expert Level
– ITIL Master QualificationITIL Master QualificationITIL Master Qualification
22.
23. K P i tK P i t
ServiceService
Key PointsKey Points
Analysis
G
Analysis
GGrowth
Management
Growth
Management
Knowledge
Strategy
Knowledge
StrategyStrategy
Standards
Strategy
Standards
24. Eligibility CriteriaEligibility Criteria
• Individuals who require a basic understanding of the ITIL framework
and how it may be used to enhance the quality of IT service
• Individuals who require a basic understanding of the ITIL framework
and how it may be used to enhance the quality of IT serviceand how it may be used to enhance the quality of IT service
management within an organization.
• IT professionals that are working within an organization that has
and how it may be used to enhance the quality of IT service
management within an organization.
• IT professionals that are working within an organization that has• IT professionals that are working within an organization that has
adopted and adapted ITIL who need to be informed about and
thereafter contribute to an ongoing service improvement programme.
• IT professionals that are working within an organization that has
adopted and adapted ITIL who need to be informed about and
thereafter contribute to an ongoing service improvement programme.
• This may include but is not limited to, IT professionals, business
managers and business process owners.
• This may include but is not limited to, IT professionals, business
managers and business process owners.
25. ITIL FoundationITIL Foundation
• The Foundation Level is the entry level qualification• The Foundation Level is the entry level qualification
• Offers candidates a general awareness of the key elements
• Concepts and Terminology used in the ITIL Service
• Offers candidates a general awareness of the key elements
• Concepts and Terminology used in the ITIL Servicep gy
• Lifecycle, including the linkages between Lifecycle stages
p gy
• Lifecycle, including the linkages between Lifecycle stages
• The processes used & their contribution to Service Management
practices.
• The processes used & their contribution to Service Management
practices.
26. DurationDuration
• 2 days (Weekends)• 2 days (Weekends)
– Saturday (8hrs) - Training
– Sunday (8hrs +1hrs) - Training + Exam
– Saturday (8hrs) - Training
– Sunday (8hrs +1hrs) - Training + Exam
• Candidates can avail either a class room or an online training along
with exams
• Candidates can avail either a class room or an online training along
with exams
27. Why ITIL Foundation?Why ITIL Foundation?
• Upon successful completion of the education and examination• Upon successful completion of the education and examinationp p
components related to this qualification, candidates can expect to gain a
general overview, and basic knowledge and understanding of ITIL and it’s
the prerequisite entry criteria for the next levels.
p p
components related to this qualification, candidates can expect to gain a
general overview, and basic knowledge and understanding of ITIL and it’s
the prerequisite entry criteria for the next levels.
• The Information Technology Infrastructure library (ITIL) v3 is the latest
version that is used in best practice framework in IT.
• The Information Technology Infrastructure library (ITIL) v3 is the latest
version that is used in best practice framework in IT.
• Attaining the Foundation Certification signifies clearly that you can play a
great part in improving the service Management system in your
organization.
• Attaining the Foundation Certification signifies clearly that you can play a
great part in improving the service Management system in your
organization.organization.organization.
28. Why ITIL Foundation?Why ITIL Foundation?
• Improved IT services through the use of proven best practice processes• Improved IT services through the use of proven best practice processes
• Improved customer satisfaction through a more professional approach
to service delivery
• Standards and guidance and Improved productivity
• Improved customer satisfaction through a more professional approach
to service delivery
• Standards and guidance and Improved productivityStandards and guidance and Improved productivity
• Improved use of skills and experience
Standards and guidance and Improved productivity
• Improved use of skills and experience
• Business decision makers are now demanding that IT reduce costs,
lower risk of disruption and support the growth of the business, ITIL is
the way to achieve it.
• Business decision makers are now demanding that IT reduce costs,
lower risk of disruption and support the growth of the business, ITIL is
the way to achieve it.
29. Why AdeptWhy Adept
• Accredited With Exin for 9 Years• Accredited With Exin for 9 Years• Accredited With Exin for 9 Years
• Service Manager Certified Instructor
• Authentic Student Testimonials
• Accredited With Exin for 9 Years
• Service Manager Certified Instructor
• Authentic Student Testimonials
• Dialog-driven classes, Case-studies
• Go Beyond the Courseware
• Focus on practical application operation of activities within the process
• Dialog-driven classes, Case-studies
• Go Beyond the Courseware
• Focus on practical application operation of activities within the processFocus on practical application operation of activities within the process
• 100% pass track record
• We also provide ITSM course at Free of cost .
Focus on practical application operation of activities within the process
• 100% pass track record
• We also provide ITSM course at Free of cost .
30. DeliverablesDeliverables
• 2 days training
• Axelos certification exam
• 2 days training
• Axelos certification examAxelos certification exam
• EXIN accredited courseware
• Complimentary training on ISO 20000 Foundation
Participation certificate ith 16hrs PDU
Axelos certification exam
• EXIN accredited courseware
• Complimentary training on ISO 20000 Foundation
Participation certificate ith 16hrs PDU• Participation certificate with 16hrs PDU
• Official certificate from Axelos – Digital Copy
• 2 sets of sample question papers
• Participation certificate with 16hrs PDU
• Official certificate from Axelos – Digital Copy
• 2 sets of sample question papers
• EXIN accredited trainer
• 100% pass guarantee
• Most Competitive price guaranteed!
• EXIN accredited trainer
• 100% pass guarantee
• Most Competitive price guaranteed!