Companies of all sizes need to grow their own agile way of working, becoming more agile is a journey, not a destination. Unfortunately, though, most of the time agile success is left in the hands of unlikely heroes, people who are passionate about agile, but likely lack the type of power and decision making required to move to the next level. Because becoming agile requires a radical mind-shift, it takes time, and time is what most organizations seem unwilling to invest. This is where our unlikely heroes come into play, pulling the “Agile Initiative” forward with their passion. Even more unfortunately, despite the great efforts of these individuals, the organization is not willing to wait, and instead, falls into the “implement that model” in a couple of months mindset. Does this work? Well, if it does, we still need to hear that it was fast and painless… On the other hand, more and more organizations are beginning to understand that becoming more agile is an individual journey, and has to be tightly coupled with the company business goals and culture, it can’t be standardized, or the company will likely lose their business advantage and uniqueness. In this keynote I am going to share stories about some of these companies, that having tried unsuccessfully to find more heroes, understood that becoming agile is a cultural shift that needs to be supported by the whole organization, and agreed to follow a growing approach rather than an implementing approach. Principles and tools which helped these organizations to grow their agility as well as stories of their journey will be shared as an example of how change can happen without heroic actions or old style “Change Initiatives”.
Application Lifecycle Management and Agile, friends... or foes? (Andrea Toma...Andrea Tomasini
The whole idea of ALM stems from the need to manage in an integrated manner the relationship between business processes and engineering processes. Attempting to integrate practices, information and tools for disciplines such as Requirement Engineering, Project Management, Configuration Management has long been a driver, with the important goal of achieving more transparency, and also more control. Centralization of information into a single authoritative repository moved many original ALM initiatives, but how does that fit with more modern Agile approaches? Is it really possible to have Agile ALM? What would we keep of ALM and what of Agile? Are ALM and Agile friends... or foes? This keynote will offer an agile and pragmatic perspective to Application Lifecycle Management, pinning down the needs, the trade-offs and the reasons to use, or not to use supporting tools
Adopting Scrum: an enterprise transformation (Andrea Tomasini, agile42)Andrea Tomasini
Using Scrum as a Pattern Language for Enterprise Transformation
How Scrum Patterns can be used also to introduce Scrum itself into a company. After many years of experience and many attempts to systematically make Scrum introduction into medium and large Enterprises, agile42 shares with you tools and methods used in some of the most successful agile transition.
How to get everything right... by doing everything wrong? (Andrea Tomasini, a...Andrea Tomasini
a critical view on business changes in our age, and the impact they are having on structures and organizations which were defined in another century and are not anymore suited for today purposes. Who has the courage to challenge those structure and fully embrace change and uncertainty? How can an agile approach help to better support those changes?
Why Scrum can\'t fail? A very challenging question that I have been asked to answer at the House of Open Scrum in Munich, a free and open event to propagate Scrum to the masses :-) That\'s my answer... I hope you enjoy it ;-)
Agility and Compliance (Andrea Tomasini, agile42)Andrea Tomasini
Implementing agility in a strongly Regulated environment is sometimes a challenge. Many teams and company do find ways, but most of these are against the agile principles or are turning out to be big impediments. Mostly the problem being that from compliance authorities we get told HOW to do things and not WHAT they will measure to prove quality and compliance. Can we do better? Sure we can, transparency is the key...
Agile Embedded Software Development, what's wrong with it?Andrea Tomasini
We are in 2014 and still someone is challenging the fact that you can't use an Agile approach to develop embedded systems, why? What's wrong with embedded software development? Well, there are somethings which makes it harder than needed: Dependencies with hardware releases, fixed delivery dates, inadequate software tools, limited adaptation possibility due to hardware costs... and yes, one more thing, really special: culture!
We would like to focus this keynote in analyzing some example cases that include the “limitations” listed above and also give you some hints on how to solve them. Finally we will also attack the “culture” issue. This is especially important for companies which grew out of hardware development and do not have a solid culture that include software, and therefore are stuck with waterfall development process and a traditional view on professional barriers for their employees. These companies are usually the ones not understanding that the complexity for years gone away from pure hardware, and landed in integrated product development. Without more focus in increasing quality of the process and the techniques to build - especially mission critical - functionality, the cost of failure are going to be very high, as the amount of bugs exposed to the users will rise and the competition sharpens at the same time.
Why practices are not as important as principles?Andrea Tomasini
You might wonder why is not that easy to adopt agile engineering practices and achieve technical excellence. When we think at practices we tend to think at simple things: pinning on the fridge with a magnet the list of shopping items to buy, having a clear prioritised list of things to do, and work that in order… why is then that with Agile practices is not working that easy? What is that Teams are not getting right? Is it that we don’t have the right Software tools? Or we are not collocated? The Agile dilemma is: “To effectively apply practices, you need to understand the principle, to understand the principles you need to practice!”, simply… complicated!
How to grow your organization resilience and anti-fragilityAndrea Tomasini
Bringing agility to an organizational level requires a set of new skills and practices to emerge. While we have plenty of example on how agility can impact teams performance, by adopting well proven practices, there is still a lot of uncertainty in what to bring to an organizational level. Inspecting and adapting as an organization requires different structures and a more strategic approach, if we want to maximize the learning effect. Chaotic and uncontrolled experimentation and local adaptations can rapidly tear an organization apart. Focus on value and customers are important to set a common direction, but to roll out a shared strategy we need a solid and coherent cultural context, or the strategy will fail. Explicitly measuring and designing culture is a key enabler towards agility and can provide incredible advantages to an organization development. Understanding how to lead such change and enabling people to participate in creating rapid value, is the one thing that might save your company in the rough waters of today's market... Are you ready for the challenge?
Application Lifecycle Management and Agile, friends... or foes? (Andrea Toma...Andrea Tomasini
The whole idea of ALM stems from the need to manage in an integrated manner the relationship between business processes and engineering processes. Attempting to integrate practices, information and tools for disciplines such as Requirement Engineering, Project Management, Configuration Management has long been a driver, with the important goal of achieving more transparency, and also more control. Centralization of information into a single authoritative repository moved many original ALM initiatives, but how does that fit with more modern Agile approaches? Is it really possible to have Agile ALM? What would we keep of ALM and what of Agile? Are ALM and Agile friends... or foes? This keynote will offer an agile and pragmatic perspective to Application Lifecycle Management, pinning down the needs, the trade-offs and the reasons to use, or not to use supporting tools
Adopting Scrum: an enterprise transformation (Andrea Tomasini, agile42)Andrea Tomasini
Using Scrum as a Pattern Language for Enterprise Transformation
How Scrum Patterns can be used also to introduce Scrum itself into a company. After many years of experience and many attempts to systematically make Scrum introduction into medium and large Enterprises, agile42 shares with you tools and methods used in some of the most successful agile transition.
How to get everything right... by doing everything wrong? (Andrea Tomasini, a...Andrea Tomasini
a critical view on business changes in our age, and the impact they are having on structures and organizations which were defined in another century and are not anymore suited for today purposes. Who has the courage to challenge those structure and fully embrace change and uncertainty? How can an agile approach help to better support those changes?
Why Scrum can\'t fail? A very challenging question that I have been asked to answer at the House of Open Scrum in Munich, a free and open event to propagate Scrum to the masses :-) That\'s my answer... I hope you enjoy it ;-)
Agility and Compliance (Andrea Tomasini, agile42)Andrea Tomasini
Implementing agility in a strongly Regulated environment is sometimes a challenge. Many teams and company do find ways, but most of these are against the agile principles or are turning out to be big impediments. Mostly the problem being that from compliance authorities we get told HOW to do things and not WHAT they will measure to prove quality and compliance. Can we do better? Sure we can, transparency is the key...
Agile Embedded Software Development, what's wrong with it?Andrea Tomasini
We are in 2014 and still someone is challenging the fact that you can't use an Agile approach to develop embedded systems, why? What's wrong with embedded software development? Well, there are somethings which makes it harder than needed: Dependencies with hardware releases, fixed delivery dates, inadequate software tools, limited adaptation possibility due to hardware costs... and yes, one more thing, really special: culture!
We would like to focus this keynote in analyzing some example cases that include the “limitations” listed above and also give you some hints on how to solve them. Finally we will also attack the “culture” issue. This is especially important for companies which grew out of hardware development and do not have a solid culture that include software, and therefore are stuck with waterfall development process and a traditional view on professional barriers for their employees. These companies are usually the ones not understanding that the complexity for years gone away from pure hardware, and landed in integrated product development. Without more focus in increasing quality of the process and the techniques to build - especially mission critical - functionality, the cost of failure are going to be very high, as the amount of bugs exposed to the users will rise and the competition sharpens at the same time.
Why practices are not as important as principles?Andrea Tomasini
You might wonder why is not that easy to adopt agile engineering practices and achieve technical excellence. When we think at practices we tend to think at simple things: pinning on the fridge with a magnet the list of shopping items to buy, having a clear prioritised list of things to do, and work that in order… why is then that with Agile practices is not working that easy? What is that Teams are not getting right? Is it that we don’t have the right Software tools? Or we are not collocated? The Agile dilemma is: “To effectively apply practices, you need to understand the principle, to understand the principles you need to practice!”, simply… complicated!
How to grow your organization resilience and anti-fragilityAndrea Tomasini
Bringing agility to an organizational level requires a set of new skills and practices to emerge. While we have plenty of example on how agility can impact teams performance, by adopting well proven practices, there is still a lot of uncertainty in what to bring to an organizational level. Inspecting and adapting as an organization requires different structures and a more strategic approach, if we want to maximize the learning effect. Chaotic and uncontrolled experimentation and local adaptations can rapidly tear an organization apart. Focus on value and customers are important to set a common direction, but to roll out a shared strategy we need a solid and coherent cultural context, or the strategy will fail. Explicitly measuring and designing culture is a key enabler towards agility and can provide incredible advantages to an organization development. Understanding how to lead such change and enabling people to participate in creating rapid value, is the one thing that might save your company in the rough waters of today's market... Are you ready for the challenge?
From a Product Vision to a running software... and back again, and agile coac...Andrea Tomasini
Eliciting Requirements and breaking them down into actionable tasks is a challenge that requires both creativity and a systematic and analytical approach. Applying agility to Requirement Engineering, means much more than focusing on full bandwidth communication instead of documentation... Discovering a more empirical approach to Requirement Engineering - an approach that allows you to focus systematically on what needs to be done, as well as allowing creative tension to emerge and find the simplest and more concrete solutions for your Requirements engineering
The agile reading glasses: foundation principles and history being agile appr...Andrea Tomasini
A quick journey through the foundation of agile and the history behind it. Starting from the process control theory, moving forward through iterative and incremental approach, and the pull principle. Moving on to the continuous improvement focus, stemming from the Lean Thinking and the work done by the fore runners of the Toyota Production System (TPS). Finally discussing how agile thinking can help establishing self-organization and focus on customer value, motivating both the workers and the clients, by establishing healthier short-feedback cycle, with collaboration focused on learning faster together.
Why self-organization might not work, and what has that to do with the compan...Andrea Tomasini
On the way toward becoming more agile, we often stumble on issues which are sometimes simple in hindsight, but when we are at it, they seem impossible challenges. We might start with an agile team, probably following the Scrum framework and having quite some fun while learning and delivering more value with our colleagues. At a certain point though the expected “hyper productivity” that some folks in the agile world are talking about doesn’t seem to be something achievable at all, and we comfortably think, that must be just marketing, or even the effect of the Chinese Whispers. But if we reflect ourselves on it, and have the courage to look deep and understand why things aren’t going the way they should, we often come to learn a lot. Question such as: “By the way, why do we still have Team Leader in a self-organizing team?” or “What is the role of a Tech Lead in a Scrum team?” up to “Why are we still estimating and planning upfront if we are doing agile development?” inevitably pop up. Is it a trust issue? is it a cultural problem? or is it an organizational design issue? Maybe the answer, as many times happen in complex situation is a mixture or neither of those.
Explore together with me what implications these dimensions have on the way teams will develop further or not develop. Also how do other companies around the world relate to this challenges, and maybe you can learn something from that…
Improve the chances of success of your organization with Resilience and Antif...Andrea Tomasini
Explicitly measuring and designing culture is an enabler towards agility and can provide incredible advantages to an organization development. Understanding how to lead such change is the one thing that might save your company in the rough waters of todays market. Are you ready for the challenge?
Estimate Value to Deliver Value: Effectively Estimate the Value of Requiremen...Dave Sharrock
Agile organizations move work to dedicated teams, rather than move people to projects. In order to succeed, the Business Analyst needs to continually compare the value of different projects or work requirements to make sure that the teams are working on the most valuable items at any one time. But how can you compare new features that increase your profitability with platform migrations that increase your system stability or administrative features that reduce operational overhead? Where do BAs spend their time and how do stakeholders get their critical projects done?
The Experience Canvas provides a one-page requirement definition that allows stakeholders to effectively discuss and estimate the value of each requirement.
Using the Experience Canvas, we show how:
Stakeholders can compare and contrast the value of very different requirements with very different objectives,
Business Analysts can estimate return-on-investment using effort estimates from the team (investment) and value estimates from the stakeholders (return).
How can we reconcile the light touch approach of agile development teams to the governance and information security requirements such as Data Privacy and Regulatory Compliance? I discuss how to bring together the apparently conflicting needs of information security and agile, and show by example how agile teams actually approach tough regulatory requirements and good governance.
Herding cats, or the art of scaling agile teamsDave Sharrock
Managing the evolution of a single product working with a small number of teams is somewhat straightforward. Working from a single backlog, the product roadmap becomes relatively easy to visualize, and planning and tracking is simple. As we increase the complexity of the product, things become harder. Different teams require different backlogs. Different products require work from different teams. Before you know it, there are lots of independent moving parts, and coordination costs increase and dependencies dominate. In this talk, we consider core principles and practices for scaling in an agile world, and discuss how to move from a handful of teams to many teams and many product lines.
Stop scaling... Start growing an Agile Organization!Andrea Tomasini
Strategic advantage lies in being yourself and doing the right things the right way. Those who copy what their competitors are doing, place themselves behind the pack — a sure way of losing. This is why “scaling” agility is misleading at best, and disastrous at worst. When you take an existing model and fit your organization to that, you lose much of what makes you unique and different.
Companies small and large must instead learn to grow their own agility for their own advantage. This sounds simple — and it is, when you know what to look for.
In this keynote, Andrea Tomasini presents guidelines and heuristics for growing an agile organization. You will understand why the first step in any transition must be learning how to change. Small inexpensive experiments and empirical metrics will lead you towards your strategic goal, iteratively and incrementally.
The agile transition never ends — but you know it’s working when transitioning becomes a way of life. This not only lets you adapt to new market conditions: it also allows you to create change in the market, on your own terms.
The complexity of scaling agile in a large organization
Fundamental principles on “growing”
Concrete examples (Siemens, Ericsson…) from companies of all sizes (60-6000 employees)
The principles are simple, but they must apply to the organization, not the product or the system architecture.
The heartbeat of a growing organization.
Out of Sight, Out of Mind: Survival tricks and tools for remote developersAlessio Bragadini
Presented at PycCon 8, Florence 7 April 2017 – Remote working and “smart working” is very much in fashion these days, but what does it entail for the daily routing of a distributed development team? We will talk about tools, the disputed use of email, Skype, Slack but more specifically about time management, what you can expect from yourself and from other members of the remote team. Is your company “remote-friendly” or rather “remote-first”? When it’s time to spend a few days in physical proximity with your colleagues? We will share some examples out of the experience of a distributed team actively working with Python and Django on a daily basis, and show how you can make it all work, if you work on it.
The Good Shepherd - the Role of BAs in AgileDave Sharrock
Agile teams may be popping up everywhere, with ScrumMasters and Product Owners and Development Teams. But what role does the BA play? Should the BA join the team, working with the development team to deliver work requests? Or should the BA take on the role of Product Owner, working with the business to define the work requests and ranking them to maximize value delivery? Is the BA best suited to the ScrumMaster, guiding the team to predictable delivery? Or is there some other role we've not talked about? The answer, of course, is 'it depends'. We will discuss the different roles on an agile team, and investigate how the traditional responsibilities of a BA role fit within the agile context. What we want to understand is how the BA fits into the agile development process, considering how the agile team works, and how the responsibilities of the BA are addressed in an agile environment.
What the presentation is not about:
- Explaining why self-organized teams
- Explaining what a self-organized team is
- Explaining what a team is
- Explaining the boundaries and conditions to make self-organization to happen
What the presentation is about:
- Show an structured way of supporting self-organization throw my personal experience.
Giving Teams the Roots to Grow and Wings to FlyDave Sharrock
We introduce useful and proven practices that increase the sticking power of new agile teams, allowing them to stay agile long into the future. To create sustainable change, agile teams have to overcome organizational gravity that pulls them back into the old, comfortable ways of working. New agile teams are especially at risk of falling back after the coaches leave or the agile transition is declared ‘over’. By helping the team set expectations early, the +15 practices provide support just when the team is most vulnerable, and increases the chance of creating lasting change.
We introduce two concepts, the +15 Team and the +15 Flightplan, that support teams not just at the beginning of a transformation, when management attention and resources are focused on the effort, but much later on as the teams begin unlocking some of the more challenging engineering practices, such as continuous integration or continual refactoring which take time and repeated practice to achieve. You will learn how to work with a new team to apply these concepts, and how the team can use these to guide growth over time.
Successful Agile transformations are built on successful Agile teams; achieving sustainable success depends on helping those teams grow and evolve over time. But in order to be self-organized and self-directed, newly formed agile teams need an example to follow; they need to have a glimpse of where a team can get to after 3, 6 or 12 months of continual retrospection, learning and improvement. Unfortunately, in many cases, there are few examples of such success around them. In a large organization, the inertia of existing cultural norms is likely to weigh down on any visions of excellent execution, diluting the vision and ultimately limiting the success of the teams and the transition.
The +15 Team is a simple exercise to focus the team on developing good agile behaviors that provide the roots from which a team can grow. The +15 Flightplan is a workshop or game that delivers a long-term plan for agile maturity created by the team that allows the team to soar over time. Participants will be introduced to this technique as a way to better guide the team’s development over time as well as learn how and when to respond. Spending just minutes at every retrospective using these artifacts can make the difference between a team returning to old habits and performance levels or striding forward to become self-directed, high-performing agile teams.
For a long time, organizations were seen more as machines in which processes are repeatable and, once set in motion, remain always the same. At agile42 we instead compare a company to an organism which grows, changes, and becomes resilient against external influences.
An organisation’s Agile transformation changes the organizational culture itself. This requires embracing a different set of values and principles, and so establishing a mindset strongly focused on collaboration and delivering customer value.
ORGANIC Agility recognises all organisational dimensions and contexts in order to create alignment between culture and business. The goal is to reduce process overhead as much as possible and create an environment of continuous improvement.
How shifting thinking about an organisation as a biological, natural systems, opens significant options about how to design a better organisation. Using Nassim Taleb Antifragility concept, combined with the Cynefin Framework from Dave Snowden, it is possible to identify principles which will allow to design a better and more Resilient, possibly Antifragile organisation. In this presentation I am sharing the 6 Design Principles for an agile organisation that are at the core of the agile42 Enterprise Transition Framework (ETF). There are concrete examples from some of the companies that allowed us to share pictures.
Despite the Agile manifesto commitment to Individuals and interactions over processes and tools the reality too often degenerates into certification schemes focused on structured methods or even worse it degrades into tool implementation. Approaches assume a manufacturing model (the engineering metaphor) rather than a network of relationships between individuals (the biological metaphor). Requirements are fragmented, the bigger picture and wider opportunities are lost. Excessive focus on predetermined goals and KPIs fails to support continuous learning and adaptation through experimentation. In this presentation we will look at the next generation of organizational agility, creating real-time feedback loops, adaptive processes and fostering innovation - working out what is a minimal scaffolding or structure around which new and innovative applications can emerge.
Out of the success of some pilot (experiments) more and more organizations are stumbling on how to scale those experiments throughout the rest of the company. What most organizations end up doing is to reuse over and over again the same structures and the same rules they have been using for years, missing entirely the point about Agile. If you want to make it work for your organization, start from looking within a Team and understand what makes them Agile... look deeper into principles and values, not so much in practices, as those will emerge out of experience from your teams. Also understand the major difference between becoming agile and adopting agile. The latter encourage the wrong behaviour of looking on the market at existing models to adopt, and roll-out within your organization. Look at those model as a confirmation that is possible to solve your problems - as someone else apparently already did - and as inspiration. Also be vary of models which are not stemming out of experience, but of a lot of thinking, as that doesn't fit well to the Agile and Lean paradigm. Finally there are many factor you can evaluate in your journey toward becoming more Agile, there are level of complexity growing at an organizational level which you might not find in teams. Finally look at identifying metrics for tracking your progress in a way that reflects the outcome your organization is delivering and not the "work" is doing. In fact learning to work in an Agile way means learning to deliver more, by doing less. In the presentation I use the metaphor of an organization being a "car" rather than an organism, because of pure esthetic reasons, it would get rather bloody with an organic metaphor. I am aware like all models, has its weaknesses, and one of those is that it is mechanic, and predictable, unless it is a transforming car :-)
The rise of the Lean Startup has led to a deeper understanding of the importance of validating business ideas, from new features to new business models. But many tools available to the Product Owner aren't adapted to rapid validation. Starting from the principles and practices of agile product management, from defining the product vision to creating story maps and refining the product backlog, you will learn about key practices that incorporate the lean startup principles, allowing a Product Owner to bring the build-measure-learn cycle alive and ultimately earn more value more quickly.
Agile teams form the building blocks for agility. Having strong agile teams allows an organization to overcome systemic issues and adapt the product development process to the needs of the business. Agile teams that are not self-organizing and continually learning can quickly become subsumed by the challenges around them. So what does it mean for a team to be agile? We look at the fundamental characteristics of high performing teams, and how to influence the team environment and selection in order to initiate a team for success.
Тимур Асланов мастер-класс Король нетворкинга фрагмент презентации. Что такое нетворкинг. Нетворкинг как способ добиваться максимальных результатов в карьере и бизнесе. Как стать успешным нетворкером. Как научиться заводить полезные связи.
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Надежда Авданина, Мифы и голая правда о внедрении Agile-практик в крупных орг...ScrumTrek
Цель презентации: через личный опыт внедрения новых практик в компании рассказать какие мифы пришлось развенчивать и какую правду приходилось внедрять
Аудитория: В первую очередь, лидерам и драйверам изменений. Тем, кому предстоят изменения или кто еще находится в начале пути. Возможно, будет интересно и тем, кто уже произвел изменения, но любопытно узнать, как это делалось и делается в другой крупной организации.
Например, является ли Agile- серебряной пулей для всех проектов (реализация банковских digital-продуктов и нетолько) или если команды разрознены и обособлены, то нужно ли выдерживать стандарты архитектуры. И еще: внедрять изменения на всю организацию или нет, можно ли остановиться и быть довольным трансформацией через полгода. Ну и вообще стоит ли доказывать всем кругом, что ты делаешь правильные вещи и как пробивать историю, когда далеко не все думают как ты, не верят в эти изменения.
From a Product Vision to a running software... and back again, and agile coac...Andrea Tomasini
Eliciting Requirements and breaking them down into actionable tasks is a challenge that requires both creativity and a systematic and analytical approach. Applying agility to Requirement Engineering, means much more than focusing on full bandwidth communication instead of documentation... Discovering a more empirical approach to Requirement Engineering - an approach that allows you to focus systematically on what needs to be done, as well as allowing creative tension to emerge and find the simplest and more concrete solutions for your Requirements engineering
The agile reading glasses: foundation principles and history being agile appr...Andrea Tomasini
A quick journey through the foundation of agile and the history behind it. Starting from the process control theory, moving forward through iterative and incremental approach, and the pull principle. Moving on to the continuous improvement focus, stemming from the Lean Thinking and the work done by the fore runners of the Toyota Production System (TPS). Finally discussing how agile thinking can help establishing self-organization and focus on customer value, motivating both the workers and the clients, by establishing healthier short-feedback cycle, with collaboration focused on learning faster together.
Why self-organization might not work, and what has that to do with the compan...Andrea Tomasini
On the way toward becoming more agile, we often stumble on issues which are sometimes simple in hindsight, but when we are at it, they seem impossible challenges. We might start with an agile team, probably following the Scrum framework and having quite some fun while learning and delivering more value with our colleagues. At a certain point though the expected “hyper productivity” that some folks in the agile world are talking about doesn’t seem to be something achievable at all, and we comfortably think, that must be just marketing, or even the effect of the Chinese Whispers. But if we reflect ourselves on it, and have the courage to look deep and understand why things aren’t going the way they should, we often come to learn a lot. Question such as: “By the way, why do we still have Team Leader in a self-organizing team?” or “What is the role of a Tech Lead in a Scrum team?” up to “Why are we still estimating and planning upfront if we are doing agile development?” inevitably pop up. Is it a trust issue? is it a cultural problem? or is it an organizational design issue? Maybe the answer, as many times happen in complex situation is a mixture or neither of those.
Explore together with me what implications these dimensions have on the way teams will develop further or not develop. Also how do other companies around the world relate to this challenges, and maybe you can learn something from that…
Improve the chances of success of your organization with Resilience and Antif...Andrea Tomasini
Explicitly measuring and designing culture is an enabler towards agility and can provide incredible advantages to an organization development. Understanding how to lead such change is the one thing that might save your company in the rough waters of todays market. Are you ready for the challenge?
Estimate Value to Deliver Value: Effectively Estimate the Value of Requiremen...Dave Sharrock
Agile organizations move work to dedicated teams, rather than move people to projects. In order to succeed, the Business Analyst needs to continually compare the value of different projects or work requirements to make sure that the teams are working on the most valuable items at any one time. But how can you compare new features that increase your profitability with platform migrations that increase your system stability or administrative features that reduce operational overhead? Where do BAs spend their time and how do stakeholders get their critical projects done?
The Experience Canvas provides a one-page requirement definition that allows stakeholders to effectively discuss and estimate the value of each requirement.
Using the Experience Canvas, we show how:
Stakeholders can compare and contrast the value of very different requirements with very different objectives,
Business Analysts can estimate return-on-investment using effort estimates from the team (investment) and value estimates from the stakeholders (return).
How can we reconcile the light touch approach of agile development teams to the governance and information security requirements such as Data Privacy and Regulatory Compliance? I discuss how to bring together the apparently conflicting needs of information security and agile, and show by example how agile teams actually approach tough regulatory requirements and good governance.
Herding cats, or the art of scaling agile teamsDave Sharrock
Managing the evolution of a single product working with a small number of teams is somewhat straightforward. Working from a single backlog, the product roadmap becomes relatively easy to visualize, and planning and tracking is simple. As we increase the complexity of the product, things become harder. Different teams require different backlogs. Different products require work from different teams. Before you know it, there are lots of independent moving parts, and coordination costs increase and dependencies dominate. In this talk, we consider core principles and practices for scaling in an agile world, and discuss how to move from a handful of teams to many teams and many product lines.
Stop scaling... Start growing an Agile Organization!Andrea Tomasini
Strategic advantage lies in being yourself and doing the right things the right way. Those who copy what their competitors are doing, place themselves behind the pack — a sure way of losing. This is why “scaling” agility is misleading at best, and disastrous at worst. When you take an existing model and fit your organization to that, you lose much of what makes you unique and different.
Companies small and large must instead learn to grow their own agility for their own advantage. This sounds simple — and it is, when you know what to look for.
In this keynote, Andrea Tomasini presents guidelines and heuristics for growing an agile organization. You will understand why the first step in any transition must be learning how to change. Small inexpensive experiments and empirical metrics will lead you towards your strategic goal, iteratively and incrementally.
The agile transition never ends — but you know it’s working when transitioning becomes a way of life. This not only lets you adapt to new market conditions: it also allows you to create change in the market, on your own terms.
The complexity of scaling agile in a large organization
Fundamental principles on “growing”
Concrete examples (Siemens, Ericsson…) from companies of all sizes (60-6000 employees)
The principles are simple, but they must apply to the organization, not the product or the system architecture.
The heartbeat of a growing organization.
Out of Sight, Out of Mind: Survival tricks and tools for remote developersAlessio Bragadini
Presented at PycCon 8, Florence 7 April 2017 – Remote working and “smart working” is very much in fashion these days, but what does it entail for the daily routing of a distributed development team? We will talk about tools, the disputed use of email, Skype, Slack but more specifically about time management, what you can expect from yourself and from other members of the remote team. Is your company “remote-friendly” or rather “remote-first”? When it’s time to spend a few days in physical proximity with your colleagues? We will share some examples out of the experience of a distributed team actively working with Python and Django on a daily basis, and show how you can make it all work, if you work on it.
The Good Shepherd - the Role of BAs in AgileDave Sharrock
Agile teams may be popping up everywhere, with ScrumMasters and Product Owners and Development Teams. But what role does the BA play? Should the BA join the team, working with the development team to deliver work requests? Or should the BA take on the role of Product Owner, working with the business to define the work requests and ranking them to maximize value delivery? Is the BA best suited to the ScrumMaster, guiding the team to predictable delivery? Or is there some other role we've not talked about? The answer, of course, is 'it depends'. We will discuss the different roles on an agile team, and investigate how the traditional responsibilities of a BA role fit within the agile context. What we want to understand is how the BA fits into the agile development process, considering how the agile team works, and how the responsibilities of the BA are addressed in an agile environment.
What the presentation is not about:
- Explaining why self-organized teams
- Explaining what a self-organized team is
- Explaining what a team is
- Explaining the boundaries and conditions to make self-organization to happen
What the presentation is about:
- Show an structured way of supporting self-organization throw my personal experience.
Giving Teams the Roots to Grow and Wings to FlyDave Sharrock
We introduce useful and proven practices that increase the sticking power of new agile teams, allowing them to stay agile long into the future. To create sustainable change, agile teams have to overcome organizational gravity that pulls them back into the old, comfortable ways of working. New agile teams are especially at risk of falling back after the coaches leave or the agile transition is declared ‘over’. By helping the team set expectations early, the +15 practices provide support just when the team is most vulnerable, and increases the chance of creating lasting change.
We introduce two concepts, the +15 Team and the +15 Flightplan, that support teams not just at the beginning of a transformation, when management attention and resources are focused on the effort, but much later on as the teams begin unlocking some of the more challenging engineering practices, such as continuous integration or continual refactoring which take time and repeated practice to achieve. You will learn how to work with a new team to apply these concepts, and how the team can use these to guide growth over time.
Successful Agile transformations are built on successful Agile teams; achieving sustainable success depends on helping those teams grow and evolve over time. But in order to be self-organized and self-directed, newly formed agile teams need an example to follow; they need to have a glimpse of where a team can get to after 3, 6 or 12 months of continual retrospection, learning and improvement. Unfortunately, in many cases, there are few examples of such success around them. In a large organization, the inertia of existing cultural norms is likely to weigh down on any visions of excellent execution, diluting the vision and ultimately limiting the success of the teams and the transition.
The +15 Team is a simple exercise to focus the team on developing good agile behaviors that provide the roots from which a team can grow. The +15 Flightplan is a workshop or game that delivers a long-term plan for agile maturity created by the team that allows the team to soar over time. Participants will be introduced to this technique as a way to better guide the team’s development over time as well as learn how and when to respond. Spending just minutes at every retrospective using these artifacts can make the difference between a team returning to old habits and performance levels or striding forward to become self-directed, high-performing agile teams.
For a long time, organizations were seen more as machines in which processes are repeatable and, once set in motion, remain always the same. At agile42 we instead compare a company to an organism which grows, changes, and becomes resilient against external influences.
An organisation’s Agile transformation changes the organizational culture itself. This requires embracing a different set of values and principles, and so establishing a mindset strongly focused on collaboration and delivering customer value.
ORGANIC Agility recognises all organisational dimensions and contexts in order to create alignment between culture and business. The goal is to reduce process overhead as much as possible and create an environment of continuous improvement.
How shifting thinking about an organisation as a biological, natural systems, opens significant options about how to design a better organisation. Using Nassim Taleb Antifragility concept, combined with the Cynefin Framework from Dave Snowden, it is possible to identify principles which will allow to design a better and more Resilient, possibly Antifragile organisation. In this presentation I am sharing the 6 Design Principles for an agile organisation that are at the core of the agile42 Enterprise Transition Framework (ETF). There are concrete examples from some of the companies that allowed us to share pictures.
Despite the Agile manifesto commitment to Individuals and interactions over processes and tools the reality too often degenerates into certification schemes focused on structured methods or even worse it degrades into tool implementation. Approaches assume a manufacturing model (the engineering metaphor) rather than a network of relationships between individuals (the biological metaphor). Requirements are fragmented, the bigger picture and wider opportunities are lost. Excessive focus on predetermined goals and KPIs fails to support continuous learning and adaptation through experimentation. In this presentation we will look at the next generation of organizational agility, creating real-time feedback loops, adaptive processes and fostering innovation - working out what is a minimal scaffolding or structure around which new and innovative applications can emerge.
Out of the success of some pilot (experiments) more and more organizations are stumbling on how to scale those experiments throughout the rest of the company. What most organizations end up doing is to reuse over and over again the same structures and the same rules they have been using for years, missing entirely the point about Agile. If you want to make it work for your organization, start from looking within a Team and understand what makes them Agile... look deeper into principles and values, not so much in practices, as those will emerge out of experience from your teams. Also understand the major difference between becoming agile and adopting agile. The latter encourage the wrong behaviour of looking on the market at existing models to adopt, and roll-out within your organization. Look at those model as a confirmation that is possible to solve your problems - as someone else apparently already did - and as inspiration. Also be vary of models which are not stemming out of experience, but of a lot of thinking, as that doesn't fit well to the Agile and Lean paradigm. Finally there are many factor you can evaluate in your journey toward becoming more Agile, there are level of complexity growing at an organizational level which you might not find in teams. Finally look at identifying metrics for tracking your progress in a way that reflects the outcome your organization is delivering and not the "work" is doing. In fact learning to work in an Agile way means learning to deliver more, by doing less. In the presentation I use the metaphor of an organization being a "car" rather than an organism, because of pure esthetic reasons, it would get rather bloody with an organic metaphor. I am aware like all models, has its weaknesses, and one of those is that it is mechanic, and predictable, unless it is a transforming car :-)
The rise of the Lean Startup has led to a deeper understanding of the importance of validating business ideas, from new features to new business models. But many tools available to the Product Owner aren't adapted to rapid validation. Starting from the principles and practices of agile product management, from defining the product vision to creating story maps and refining the product backlog, you will learn about key practices that incorporate the lean startup principles, allowing a Product Owner to bring the build-measure-learn cycle alive and ultimately earn more value more quickly.
Agile teams form the building blocks for agility. Having strong agile teams allows an organization to overcome systemic issues and adapt the product development process to the needs of the business. Agile teams that are not self-organizing and continually learning can quickly become subsumed by the challenges around them. So what does it mean for a team to be agile? We look at the fundamental characteristics of high performing teams, and how to influence the team environment and selection in order to initiate a team for success.
Тимур Асланов мастер-класс Король нетворкинга фрагмент презентации. Что такое нетворкинг. Нетворкинг как способ добиваться максимальных результатов в карьере и бизнесе. Как стать успешным нетворкером. Как научиться заводить полезные связи.
www.supersales.ru
Надежда Авданина, Мифы и голая правда о внедрении Agile-практик в крупных орг...ScrumTrek
Цель презентации: через личный опыт внедрения новых практик в компании рассказать какие мифы пришлось развенчивать и какую правду приходилось внедрять
Аудитория: В первую очередь, лидерам и драйверам изменений. Тем, кому предстоят изменения или кто еще находится в начале пути. Возможно, будет интересно и тем, кто уже произвел изменения, но любопытно узнать, как это делалось и делается в другой крупной организации.
Например, является ли Agile- серебряной пулей для всех проектов (реализация банковских digital-продуктов и нетолько) или если команды разрознены и обособлены, то нужно ли выдерживать стандарты архитектуры. И еще: внедрять изменения на всю организацию или нет, можно ли остановиться и быть довольным трансформацией через полгода. Ну и вообще стоит ли доказывать всем кругом, что ты делаешь правильные вещи и как пробивать историю, когда далеко не все думают как ты, не верят в эти изменения.
Valtech - Connecting Product Vision to Everyday Agile WorkValtech
Connecting Product Vision to Everyday Agile Work.
Kelly R. Looney, Principal Process Engineer, Valtech US
Kelly.Looney@valtech.com
Agile Day 2012
Valtech
K8 2014 - Product Vision and Client Success Kenshoo
Presentation from Kenshoo CRO, Ted Krantz, SVP of Product, Will Martin-Gill, and MD of Client Excellence, Susane Berger, shared at Kenshoo's K8 Summit on September 16th, 2014.
"SCRUM allows us to create better products, more suited to the users' needs. ...Anna Zarudzka
General approach and widely available knowledge make us think that Scrum allows us to create better products. We can make better ones than while using Waterfall approach. It's hard to argue with that.
The question is: Does the iterativeness itself guarantee products that are better for the users?
Is a good Scrum team, presence of the Product Owner and more intense contact with stakeholders enough to form a theoretically better path for the product?
Do we remember about Product Vision? Do we emphasise it enough?
Product Vision is not something additional, it’s not only one high-level sentence of one person. It’s the package of crucial knowledge and THE TOOL OF COMMUNICATION: Target User, Values, Competitors and more.
Agile Testing is nonsense, because Agile is about testing!Andrea Tomasini
Testing is an attitude which brings us to trust results based on the fact that we can validate them. Testing is an approach which allows us to think about how to verify we did the right thing even before starting. Testing is a practice which allows us to write effective tests that can be repeated indefinitely while systematically producing consistent results.
Agile is built around the idea of managing complex projects, recognizing the importance of emerging results and verifying in a very disciplined way the assumptions and hypothesis we make as often and as thoroughly as possible. This means testing everything we do, every day ... So if you are truly Agile, you are living testing in every second of your life!
Mike acaba de completar un entrenamiento de Scrum y siente que ha entendido las bases de Scrum así que está convencido que será beneficioso aplicarlo en su próximo proyecto.
Semanas más tarde, le dan luz verde al proyecto y Mike, entusiasmado, convoca a la primer Sprint Planning. Dado que ha pasado un poco de tiempo desde que revisó por última vez los conceptos de Scrum, Mike revisas sus apuntes, y recuerda que tiene que tener un Product Backlog granulado, una visión compartida, un roadmap, etc.
Mike entra en pánico, puesto que no tiene estas cosas listas, y siente que le ha faltado hacer cosas antes del sprint 1.
La presente charla será una explicación para Mike, de qué cosas podría hacer (un workflow y unas prácticas) antes del primer sprint para iniciarlo de la mejor forma.
From an Idea to a Vision you can implement - Vision workshopVasco Duarte
You've been there. You are tasked with implementing a product that someone else cooked up. What do do next? Follow the spec you say? Wrong!
Developing a product without this Vision is not just waste, it is bad business for you and for your customer.
Before we start implementing any product we must explore it's reason to exist, what customers it benefits and ultimately how it can help your customers (not you!) make money.
In this workshop we will take an example and go through a simple process that helps us explore a product idea to the point that a spec is just a reference, but the product comes alive in the minds of the team members.
Companies of all sizes need to grow their own agile way of working, becoming more agile is a journey, not a destination, it is not about implementing a model or another…
It feels like someone presented scaling as the ultimate solution to solve every problem… and now everybody wants to buy it, it really feels like an old story. Way to often the focus about scaling agile lands on the delivery of projects, and explicitly on the operational model behind that. Every true Agilist would know that agility is about continuous improvement and excellence as much as it is about delivery of value. The real challenge lays in how to make an organization learn continuous improvement and embed it into its own culture.
Slides from today talk at the Digital World NRW, in Düsseldorf. The story of sipgate agile journey and the importance of aligning the culture to make sure the practices stick and evolve. Self-management is something which requires continuous attention, and leadership support.
Portfolio prioritization with lean canvas and value gameBrad Swanson
Projects are too often prioritized based on opinions and politics. Use the Lean Canvas & Business Value Game for rigorous prioritization -- or SEQUENCING of projects.
Learning Objectives:
How to use the Lean Canvas to articulate critical project parameters
How to use the Business Value Game to achieve consensus on project priorities / sequencing
Portfolio prioritization with lean canvasMike Caspar
Portfolio prioritization with Lean Canvas, Relative Business Value and Cost of Delay .
Presentation done at Scrum Gathering 2015 in Phoenix (#SGPHX) together with Brad Swanson.
IBM Innovate2014 - Is Agile Compliance an Oxymoron? Dave Sharrock
Agile software development is a light framework that focusses more on early value delivery and incremental improvement than traditional tasks like detailed up-front planning, comprehensive specifications and technical documentation. But from the perspective of regulatory compliance, this planning and documentation serve a purpose. How can we reconcile agile approaches that value a working product over documentation with the need to meet regulatory requirements for, e.g. medical devices or telecommunications? I will discuss how to bring together the apparently conflicting needs of regulatory compliance and agile, and show by example how agile teams actually approach tough regulatory requirements in finance, healthcare and telecommunications.
Learning Objectives
- How to use agile in a highly-regulated environment
- How to incorporate strict regulatory requirements within an agile development approach
- The power of agile as a risk-limiting software development approach
Measuring What Matters in Your Agile TransformationBrad Swanson
So you’ve decided to “go Agile”. Why? How can you clearly articulate the business goals of your agile transformation, and how can you effectively measure your progress and success?
We will show how to use the Agile Strategy Map™ to define your Agile transformation strategy, and give real-world examples of strategies used successfully by many organizations. Participants will get practice using the Strategy Map and identifying some metrics that matter.
Before starting the journey to becoming an agile organization, it’s critical to define your business objectives: quality, time to market, productivity, customer satisfaction, innovation, employee engagement, or whatever challenges you need to address. To make those goals real, they need to be measurable. Because the journey may be long, you need both leading indicators to know if you’re going in the right direction, and lagging indicators to tell if your goals have been met.
Portfolio prioritization with lean canvas and value game for PMI Buffalo NY C...Mike Caspar
Summary:
Projects are too often prioritized based on opinions and politics. Use the Lean Canvas, a one-page business plan, and the Business Value Game for rigorous prioritization.
Learning Objectives:
How to use the Lean Canvas to articulate critical project parameters
How to use the Business Value Game to prioritize different projects
Thoughts on Lean Product Development at CAMUG, YYC Nov 2014Dave Sharrock
The rise of the Lean Startup has led to a deeper understanding of the importance of validating business ideas, from new features to new business models. But many tools available to the Product Owner aren't adapted to rapid validation. Starting from the principles and practices of agile product management, from defining the product vision to creating story maps and refining the product backlog, you will learn about key practices that incorporate the lean startup principles, allowing a Product Owner to bring the build-measure-learn cycle alive and ultimately earn more value more quickly.
Product Owners plant the seeds for excellent agile delivery teams. Great POs know how to plant the best seeds, seeds that the team can swarm around and deliver quickly, that provide rapid feedback and learning, and that morph towards excellent customer experiences. In some situations we need a good PO, in others we need a great PO. The trick is to know the difference. Join me on a journey of discovery working with contemporary examples to find out how to be a great PO or a good PO, and why you might, at different times, want to be both.
We look at two key dimensions that determine whether you need good PO or a great PO, and how to tell the difference. First, what problem is the PO trying to solve? Are you rolling out changes to a mature product or battling to enter an emerging field? Are you scaling rapidly or slowly? Second, how is the PO making decisions about their backlog. Give a PO a project requirements document and a timeline, and what’s a PO to do? Even the best and most experienced POs will struggle to deliver an exciting customer experience that captures the heart of the customer.
Through the workshop, you will learn a simple model for identifying great POs based not on PO experience, but on how the PO makes decisions about their backlog. The best POs know how to combine data and stakeholder input to best effect.Finally, we consider the product problems you are trying to solve, the pace of change, and how this affects the PO - good to great - you want for your product.
Similar to Keynote stop scaling... start growing an agile organization! (20)
LA HUG - Video Testimonials with Chynna Morgan - June 2024Lital Barkan
Have you ever heard that user-generated content or video testimonials can take your brand to the next level? We will explore how you can effectively use video testimonials to leverage and boost your sales, content strategy, and increase your CRM data.🤯
We will dig deeper into:
1. How to capture video testimonials that convert from your audience 🎥
2. How to leverage your testimonials to boost your sales 💲
3. How you can capture more CRM data to understand your audience better through video testimonials. 📊
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Kseniya Leshchenko: Shared development support service model as the way to ma...Lviv Startup Club
Kseniya Leshchenko: Shared development support service model as the way to make small projects with small budgets profitable for the company (UA)
Kyiv PMDay 2024 Summer
Website – www.pmday.org
Youtube – https://www.youtube.com/startuplviv
FB – https://www.facebook.com/pmdayconference
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.