The document discusses the challenges of understanding complex IT environments and outlines the requirements of an effective baseline process. It then introduces BMC Atrium Discovery as a solution that is agent-free, extensible, low impact, and scalable. Atrium Discovery provides automatic discovery of IT assets with monthly knowledge updates and graph-based mapping of configuration items and their relationships.

1. The problems we are addressing Why Atrium Discovery?

2. Why Are You Here? The IT environment is complicated You don’t know what’s where You have a compelling need to understand it and quickly

3. Compelling Events Certain IT projects affect a large part of the environment: Datacenter move Virtualization / optimization project Software license audit Populating a system of record: CMDB, asset register, etc To succeed, you have to understand that environment

4. Why Is Understanding So Hard? (1) Error prone Slow Expensive Unsustainable Exceptions are hard to track Unsatisfactory: no dependency information Manually baselining is:

5. Why Is Understanding So Hard? (2) You’re trying to investigate environments that you don’t own The actual owners: Are unknown Are busy Have no incentive to cooperate May be suspicious of what you’re doing

6. Requirements of the Baseline Process To be useful, the baseline must: Provide a business view of the estate Answer 90% of the question before you’ve asked it Reduce your reliance on the experts in other parts of IT To be feasible, the baseline must be: Automatic Repeatable at no extra cost Fast – feasible to baseline on an ongoing basis Robust against failure

7. BMC Atrium Discovery (1) Agent-free Extensible & Configurable Low impact Multi-platform Proven scalability Monthly knowledge updates Graph-based data model Pattern language CI provenance Automatic /Manual Grouping Full text search Web-based UI Context-sensitive reporting Out-of-the box adapters Standard data mappings Integrated security adapters (LDAP/PKI) Integration toolkits

8. BMC Atrium Discovery (2) Agent-free Extensible & Configurable Low impact Multi-platform Proven scalability Monthly knowledge updates Graph-based data model Pattern language CI provenance Automatic /Manual Grouping Full text search Web-based UI Context-sensitive reporting Out-of-the box adapters Standard data mappings Integrated security adapters (LDAP/PKI) Integration toolkits

9. BMC Atrium Discovery (3) Agent-free Extensible & Configurable Low impact Multi-platform Proven scalability Monthly knowledge updates Graph-based data model Pattern language CI provenance Automatic /Manual Grouping Full text search Web-based UI Context-sensitive reporting Out-of-the box adapters Standard data mappings Integrated security adapters (LDAP/PKI) Integration toolkits

10. BMC Atrium Discovery (4) Agent-free Extensible & Configurable Low impact Multi-platform Proven scalability Monthly knowledge updates Graph-based data model Pattern language CI provenance Automatic /Manual Grouping Full text search Web-based UI Context-sensitive reporting Out-of-the box adapters Standard data mappings Integrated security adapters (LDAP/PKI) Integration toolkits