This document discusses adding international incidents to campus all-hazards emergency response plans. It recommends developing an International Travel Annex to the Comprehensive Emergency Management Plan (CEMP) to address the differences between domestic and international responses. The annex should define response levels, roles, decision authority, policies, and crisis communications for international incidents. It also emphasizes the importance of preparedness activities like an international travel registry and insurance, as well as training, exercises, and after-action reviews to integrate international response into the existing CEMP framework.

2. Adding Interna,onal
Incidents to Your Campus
All-Hazards Emergency
Response Plans
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3. Important defini/ons/assump/ons
Who are the travelers? (Employees, Students and
Volunteer)
- Study Abroad
- Athle/cs
- Research / Conferences / Presenta/ons
- Business / Recruitment / Advancement
- Student organiza/ons (challenging)
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4. Important defini/ons/assump/ons
Understanding the diversity of our audience today
- No interna/onal response plans
- Some plans (mostly within the study abroad arena)
- An employee with du/es as assigned
- Dedicated Interna/onal Travel Health & Safety person
(either for study abroad only or all travelers)
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5. Comprehensive Emergency
Management Plan (CEMP)
- A wriSen plan with elements that addresses all natural and
man-made emergencies and disasters to which an
organiza/on is vulnerable.
- Specifies the purpose, organiza/on, and responsibili/es
(internal and external) to the organiza/on in the mi/ga/on
of, prepara/on for, response to, and recovery from
emergencies and disasters.
- CEMP’s are supported and signed off by the organiza/on’s
execu/ve leadership (School/University President) and
reviewed at least every other year.
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6. Design elements of CEMP’s
- Conduct community-based planning that engages the whole
community by using a planning process that represents the
actual popula/on in the community and involves community
leaders and the private sector in the planning process
- Ensure plans are developed through an analysis of risk
- Iden/fy opera/onal assump/ons and resource demands
- Priori/ze plans and planning efforts to support their
seamless transi/on from development to execu/on for any
threats or hazards
- Integrate and synchronize efforts across all levels of
government/organiza/on
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7. What do you already have?
An execu/ve document to assist in designated
authority on response and recovery procedures
- Iden/fied response protocol
- Mechanism to bring people together to work through
response planning, train/exercise and RESPOND together
- Defini/on of what is an emergency
- How to declare an emergency and iden/fica/on of what
policies can be bypassed, such as procurement
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8. Where do interna/onal incidents fit
into the CEMP?
Mostly in an Annex but many sec/ons need to be
adjusted to include basic principles for interna/onal
incidents and roles
Some quick examples
- Crisis communica/ons (Paris terror incident)
- Procurement (Emergency evacua/on & immediate funds,
even if you have interna/onal insurance)
- Public health emergency (Zika, Ebola)
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9. Interna/onal Travel Annex
Helps iden/fy the resources and differences between
an on campus and interna/onal based response
including:
- Response Levels
- Roles during an interna/onal incident
- Decision making authority
- Policy (including removing travelers and allowing travelers
to enter countries)
- Crisis Communica/on / Public Informa/on Officer
- Interna/onal Travel Oversight CommiSee
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10. Interna/onal Travel Oversight
CommiSee
How does the commiSee integrate during interna/onal
emergencies?
- In a well wriSen CEMP, they are advisors and subject
maSer experts to the policy commiSee and incident
command
Are they the decision makers during a crisis?
- In emergent cases, I say no
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11. Policy Group / Interna/onal Travel
Oversight CommiSee
Senior advisory group to the ins/tu/on President/Provost on
interna/onal travel represen/ng a diverse senior membership
represen/ng ins/tu/on, including:
- Senior Interna/onal Officer
- Student Life
- Graduate and Undergraduate schools
- Other Schools who travel interna/onally (Global Health, School of Medicine)
- Faculty and Student representa/on
- Risk Management
- ASorney Generals Office
- Study Abroad Office
- Interna/onal Health and Safety (if you have one)
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12. Response Levels
= Ins/tu/on's response level
What is the
intensity of
the
incident?
What type
of incident is
taking
place?
What is your
ins/tu/ons
risk
tolerance?
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13. Roles during an Interna/onal Incident
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Who does what? How? When? The advantage of the
CEMP includes:
- Iden/fying roles, responsibili/es and response processes
prior to an incident
- President signs document authorizing the response
process and this document is updated at least every two
years
- Emergency funds

14. Decision Authority
Can be a very dynamic challenge. CEMP defines this for
campus based incidents, so iden/fy the same for
interna/onal incidents in the policy sec/on and
interna/onal annex.
Important recommenda/on: As much as possible, make
it the same for campus and interna/onal incidents for
the President/Provost. They are busy and get limited
training and exercise /me. Keep it consistent so that
you keep their aSen/on and par/cipa/on.
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15. Policy Considera/ons for Interna/onal
Incidents
Use scenarios and past incidents (AARs) to help create
policies or even just dram policies through your
Interna/onal Oversight CommiSee.
- Each ins/tu/on has different risk tolerances, meaning different policy
levels for different ins/tu/ons.
- Examples: Evacua/ng post an earthquake, yet your ins/tu/on
researchers (employees and students) want to travel immediately to
collect data. Your medical system and teaching employees, residents,
medical and nursing students want to travel immediately to provide
aid and learn cri/cal knowledge in responding.
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16. Crisis Communica/ons
What is the difference between an incident on the main
campus, an interna/onal campus or in a major
interna/onal city with ins/tu/onal travelers? –Not Much
- Support the communica/ons process by working together and
iden/fying assigned roles, a common process, and train/exercise
omen.
- This simplifies everything for when that 140 character tweet with
#breakingnews #YOU #OMG #LocalNews #CNN and Picture
become your next nightmare.
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17. Mi/ga/on
Adap/ng a CEMP to include interna/onal incidents is a
great start to reducing the complexi/es on a response.
It is a great step moving forward, but it does not stop
there.
Two other cri/cal items needed include:
- Required interna/onal travel insurance
- Required interna/onal travel registra/on
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18. Mi/ga/on
Interna/onal Travel Assistance/Insurance
- Difference between the two but s/ll require an ins/tu/on
response (response levels)
- Logis/cal/opera/onal resource that partners with incident
command
Travel Registry
- Provides a major part of your situa/onal awareness. Where to
look at what’s happening and who is there.
- If you do not have have one, start with a simple Google form.
- Each ins/tu/on will have their own unique challenges with a
travel registry.
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19. Preparedness
Two categories of preparedness- the traveler and the
ins/tu/on.
Focusing on the ins/tu/ons preparedness.
- 24/7 Interna/onal Emergency Number for travelers to call
- Resources for the Duty Officer
§ Interna/onal dialing phones (including EOC)
§ Interna/onal financial purchasing capabili/es
- Cross Training and Exercises
§ Use any incident you train for now, just move its
loca/on overseas
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20. Response
Interna/onal incidents are just like local incidents when
you are in the Emergency Opera/ons Center (EOC).
They are outside, just thousands of miles away!
Use the EOC as it was designed to do, respond to
emergencies. This creates consistency, provides you
the resources needed and supports the current and
future investments in training/exercise, equipment and
personnel in responding to any incident.
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21. Recovery
Does the CEMP discuss a recovery plan?
- If so, add an interna/onal annex
Things to consider
- Traveler’s return to family and campus post incident
- Campus vigil or other local event (need to deal with this during
incident as well)
- PTSD for travelers, local employees and responders (amount of
hours and stress)
- Financial accountability
Amer Ac/on Review (needs to take place quickly)
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22. Summary
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23. Contact
Pascal Schuback, CEM, MPH
pascal@schuback.com
206.414.8799
@schuback | pascal.schuback.com
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