International Journal of Engineering Research and Applications (IJERA) is an open access online peer reviewed international journal that publishes research and review articles in the fields of Computer Science, Neural Networks, Electrical Engineering, Software Engineering, Information Technology, Mechanical Engineering, Chemical Engineering, Plastic Engineering, Food Technology, Textile Engineering, Nano Technology & science, Power Electronics, Electronics & Communication Engineering, Computational mathematics, Image processing, Civil Engineering, Structural Engineering, Environmental Engineering, VLSI Testing & Low Power VLSI Design etc.
International Journal of Engineering Research and Applications (IJERA) is an open access online peer reviewed international journal that publishes research and review articles in the fields of Computer Science, Neural Networks, Electrical Engineering, Software Engineering, Information Technology, Mechanical Engineering, Chemical Engineering, Plastic Engineering, Food Technology, Textile Engineering, Nano Technology & science, Power Electronics, Electronics & Communication Engineering, Computational mathematics, Image processing, Civil Engineering, Structural Engineering, Environmental Engineering, VLSI Testing & Low Power VLSI Design etc.
Agent-Based Modeling: Methods and Techniques for Scheduling Industrial Machin...ijtsrd
Owing to its impact on the industrial economy, job shop scheduler and controller are vital algorithms for modern manufacturing processes. Hence a production scheduling and control that performs reactive (not deterministic) scheduling and can make decision on which job to process next based solely on its partial (not central) view of the plant becomes necessary. This requirement puts the problem in the class of agent based model (ABM). Hence this work adopts an alternative view on job-shop scheduling problem where each resource is equipped with adaptive agent that, independent of other agents makes job dispatching decision based on its local view of the plant. A combination of Markov Chain instruments and agent oriented analysis is used in the analysis of the proposed agent based model (ABM) for the job shop scheduling problem. The Markov Chain approach allows a rigorous analysis of the ABM. It provides a general framework of aggregation in agent-based and related computational models by making use of Markov Chain aggregation and lumpability theory in order to link the micro and the macro level of observation. Simulated annealing technique is used for carrying out the optimization modeling for the ABM. Chiagunye Tochukwu | Inyiama Hyacinth | Aguodoh Patrick C."Agent-Based Modeling: Methods and Techniques for Scheduling Industrial Machine Operation" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-1 , December 2017, URL: http://www.ijtsrd.com/papers/ijtsrd7018.pdf http://www.ijtsrd.com/engineering/computer-engineering/7018/agent-based-modeling-methods-and-techniques-for--scheduling-industrial-machine-operation/chiagunye-tochukwu
Compiled By: Mr. Gokul O
Assistant Professor
Department of Mechanical Engineering
Sree Buddha College of Engineering, Pattoor
According to APJ Abdul Kalam Technological University Syllabus
Subject- Industrial Engineering
Course code- ME404
Economic analysis of lead time using value stream mapping (vsm) in company o...Jéssica M. Miloco
Artigo de conclusão de curso!
Embora o presente estudo esteja limitado a uma análise do fluxo do valor de uma empresa específica do ramo de bens de capital de Sorocaba, constatou-se que a ferramenta VSM pode ser aplicada de forma diferenciada nos diversos níveis das organizações, auxiliando inclusive na tomada de decisões estratégicas.
International Journal of Engineering Research and Applications (IJERA) is an open access online peer reviewed international journal that publishes research and review articles in the fields of Computer Science, Neural Networks, Electrical Engineering, Software Engineering, Information Technology, Mechanical Engineering, Chemical Engineering, Plastic Engineering, Food Technology, Textile Engineering, Nano Technology & science, Power Electronics, Electronics & Communication Engineering, Computational mathematics, Image processing, Civil Engineering, Structural Engineering, Environmental Engineering, VLSI Testing & Low Power VLSI Design etc.
Agent-Based Modeling: Methods and Techniques for Scheduling Industrial Machin...ijtsrd
Owing to its impact on the industrial economy, job shop scheduler and controller are vital algorithms for modern manufacturing processes. Hence a production scheduling and control that performs reactive (not deterministic) scheduling and can make decision on which job to process next based solely on its partial (not central) view of the plant becomes necessary. This requirement puts the problem in the class of agent based model (ABM). Hence this work adopts an alternative view on job-shop scheduling problem where each resource is equipped with adaptive agent that, independent of other agents makes job dispatching decision based on its local view of the plant. A combination of Markov Chain instruments and agent oriented analysis is used in the analysis of the proposed agent based model (ABM) for the job shop scheduling problem. The Markov Chain approach allows a rigorous analysis of the ABM. It provides a general framework of aggregation in agent-based and related computational models by making use of Markov Chain aggregation and lumpability theory in order to link the micro and the macro level of observation. Simulated annealing technique is used for carrying out the optimization modeling for the ABM. Chiagunye Tochukwu | Inyiama Hyacinth | Aguodoh Patrick C."Agent-Based Modeling: Methods and Techniques for Scheduling Industrial Machine Operation" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-2 | Issue-1 , December 2017, URL: http://www.ijtsrd.com/papers/ijtsrd7018.pdf http://www.ijtsrd.com/engineering/computer-engineering/7018/agent-based-modeling-methods-and-techniques-for--scheduling-industrial-machine-operation/chiagunye-tochukwu
Compiled By: Mr. Gokul O
Assistant Professor
Department of Mechanical Engineering
Sree Buddha College of Engineering, Pattoor
According to APJ Abdul Kalam Technological University Syllabus
Subject- Industrial Engineering
Course code- ME404
Economic analysis of lead time using value stream mapping (vsm) in company o...Jéssica M. Miloco
Artigo de conclusão de curso!
Embora o presente estudo esteja limitado a uma análise do fluxo do valor de uma empresa específica do ramo de bens de capital de Sorocaba, constatou-se que a ferramenta VSM pode ser aplicada de forma diferenciada nos diversos níveis das organizações, auxiliando inclusive na tomada de decisões estratégicas.
Advanced manufacturing technology adoption in manufacturing companies in kenyaeSAT Journals
Abstract Over the past few decades, manufacturing has evolved from a more labor-intensive set of mechanical processes to a sophisticated set of information based technology processes. With the existence of various advanced manufacturing technologies (AMTs), more and more functions or jobs are performed by these machines instead of human labour. This study was undertaken in order to research the extent of AMTs adoption in manufacturing companies in Kenya. In order to investigate a survey was conducted via questionnaires that were sent to 183 selected AMT manufacturing companies in Kenya. 92 companies responded positively. All the surveyed companies were found to have a measure of investment in at least two of the 14 types of AMTs investigated. In general the company surveyed showed that the level of AMT adoption in Kenya is very low with investments levels at a mean of 2.057 and integration levels at a mean of 1.639 in a scale of 1-5. Keywords—AMT adoption, AMT investments, AMT integration, companies in Kenya.
Productivity improvement by using value stream mapping in stainless steel ut...vivatechijri
Value stream mapping is that lean manufacturing tool which helps to improve the productivity for the
area through its detailed mapping. It is the visualize tool which describes the current state map followed by lean
techniques resulting into the final state map that aiming at reduction of the non-value added activities throughout
its phase. One of the most appropriate ways to emerge the productivity for the particular area is through Lean
Manufacturing. This paper illustrates the VSM techniques and its benefits in stainless steel utensils manufacturing
industry The purpose of this paper is to highlight the effective utilization of the VSM tools for process and
productivity improvements.
Enhancement of the performance of an industry by the application of tqm conceptseSAT Journals
Abstract Nowadays many companies are unable to prove their performance, because they do not practice the TQM concepts in- total. In order to increase the awareness, certain TQM techniques are suggested to enhance overall performance of the organisations. Here an effort is made to apply two important basic concepts of TQM which are i)continuous improvement of production process by applying newer and innovative methods ii)establishing performance measures for the processes .This paper uses the real experimental results of cartons making industry which comprises the four machines such as Printing , Punching , Gluer and Lamination machines. We get all the machines input and output details, and then made certain suggestions based on the input values of all the four machines. Presently the four machines output values such as Availability, Performance, Quality and Overall Equipment Effectiveness are very low compared with the world class industry. In order to increase them it is suggested to reduce the downtime and other non-productive time by adopting certain simple TQM techniques. The new improved values found to be much higher than the existing values. Keywords: Total Quality Management, Availability, Performance, Quality, Overall Equipment Effectiveness, Quality Improvement.
IJRET : International Journal of Research in Engineering and Technology is an international peer reviewed, online journal published by eSAT Publishing House for the enhancement of research in various disciplines of Engineering and Technology. The aim and scope of the journal is to provide an academic medium and an important reference for the advancement and dissemination of research results that support high-level learning, teaching and research in the fields of Engineering and Technology. We bring together Scientists, Academician, Field Engineers, Scholars and Students of related fields of Engineering and Technology.
Data-Driven Simulation-Enhanced optimization of Service operationsSudhendu Rai
This paper describes a systematic six-step data-driven simulation-based methodology for optimizing people-based service systems on a large distributed scale that exhibit high variety and variability. The methodology is exemplified
through its application within the printing services industry where it has been successfully deployed by Xerox Corporation across small, mid-sized and large print shops generating over $250 million in profits across the customer value chain. Each
step of the methodology consisting of innovative concepts co-development and testing in partnership with customers, development of software and hardware tools to implement the innovative concepts, establishment of work-process and practices for customer-engagement and service implementation, creation of training and infrastructure for large scale deployment, integration of the innovative offering within the framework of existing corporate offerings and lastly the monitoring and deployment of the financial and operational metrics for estimating the return-on investment and the continual renewal of the offering are described in detail.
Prime factors of Vendor Selection for Indian Telecom Service Provider for eff...IOSR Journals
Abstract: To have a effective supply chain it is very much essential to have effective and reliable vendor. It is
far more important in case of a service sector. As service is intangible and can only be felt ;hence very much
depends on the quality of delivery and after sales activity. Ineffective and unreliable vendor can have a
cascading effect in all aspect of service chain resulting customer dissatisfaction. The present study tries to find
out the parameter or quality of a vendor that is preferred by telecommunication companies. As
telecommunication is a infrastructure service any weak link in the supply chain will have a catastrophic impact
on the end user. As vendor is one of the prime component of supply chain its careful selection is of immense
importance. There are numerous variables to select a vendor. But to have a quick and effective decisions
making these numerous variables are reduced to few factors. In this study the centroid method of factor analysis
is used to find four important factors. The study was carried out by interacting executives of around 8 telecom
companies amounting to 57 effective data. A broad outline of factors and encompassing variables under each
factor were depicted.
Keywords - Factor analysis, Supply Chain and Vendor selection,
Study about the Types of Information Technology Service for Supply Chain Mana...sushil Choudhary
The globalization of company is the excellent object to happen to supply chain management (SCM) in the last 30 years. This study tries to describe the impact of information technology (IT) in supply chain management (SCM). The criteria include the applications of Information Technology (IT) to get the high firm performance comprising marketing performance, financial performance, and customer satisfaction. The information and communication technologies create as one of the biggest consent of the current supply chain management (SCM). This study focuses on one of the vital use of information technologies in SCM background, that is to say Materials Requirement Planning (MRP), manufacturing resource planning (MRP-II), Enterprise resources planning (ERP), SCM-software, Electronic data Interchange, Bar Coding and Scanner, Radio Frequency-Identification technology (RFID) Supply Chain Execution software, Wide Area network (WAN) Technologies, Metropolitan Area network (MAN) Technologies, Local Area network (LAN) Technologies Internet and intranet service etc. These types and ways of information technologies related to supply chain management is examine.
Implementation of a decision support process for evaluating the correlation ...IJECEIAES
The main objective of this paper is to study the correlation between investment in information technologies and especially information systems and information system success based on data collection and a multi-criteria decision-making approach using technique for order preference by similarity to ideal solution (TOPSIS) and analytical hierarchy process (AHP) methods. The criteria of the hierarchical model for evaluating the information system success are chosen from Delone and McLean information systems (IS) success model. The proposed approach has been implemented in 3 sectors recognized by their variation in the use of information systems: the financial sector, the service companies sector, and the construction industry sector. Therefore, the results of this implementation show that massive investment in information systems does not always guarantee good information system success, and information system success is not always the result of massive investment in the information system.
Impact of Strategic Cost Analysis on Accounting Informationijtsrd
This study handles impact of strategic cost analysis on accounting information (field study on engineering industries Companies - Khartoum State), the study aimed to understand the concept of strategic cost analysis and the concept and characteristics of accounting information. The study test one hypothesis following: There is a statistically significant relationship between the application of strategic costs analysis and accounting information and hypothesis is achieved. The study reached some findings from which: strategic cost analysis contributes to the provision of appropriate information for decision making, Strategic cost analysis contributes to reducing the costs of different activities, strategic cost analysis contributes to providing information about activities that do not add value to the product, the study recommended following: care should be taken to apply the types of strategic cost analysis to obtain product information at all stages, must be applied the types of strategic cost analysis with modern cost methods to reduce the total cost of production. Dr. Abubkr Ahmed Elhadi Abdelraheem | Dr. Badreldin Elhadi Ahmed Serajeldin | Aldouma Abdallah Abdalrahman Jedo"Impact of Strategic Cost Analysis on Accounting Information" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-1 | Issue-4 , June 2017, URL: http://www.ijtsrd.com/papers/ijtsrd146.pdf http://www.ijtsrd.com/management/accounting-and-finance/146/impact-of-strategic-cost-analysis-on-accounting-information/dr-abubkr-ahmed-elhadi-abdelraheem
Bba501 & production and operations managementsmumbahelp
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Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
"Impact of front-end architecture on development cost", Viktor TurskyiFwdays
I have heard many times that architecture is not important for the front-end. Also, many times I have seen how developers implement features on the front-end just following the standard rules for a framework and think that this is enough to successfully launch the project, and then the project fails. How to prevent this and what approach to choose? I have launched dozens of complex projects and during the talk we will analyze which approaches have worked for me and which have not.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered Quality
Ad35166170
1. Vikas Kumar Singh Int. Journal of Engineering Research and Application www.ijera.com
Vol. 3, Issue 5, Sep-Oct 2013, pp.166-170
www.ijera.com 166 | P a g e
Re-Designing Of A Service Center with the Free and Open Source
SoftwaresProviding R4
(A Comparative Study with the Existing
and the Modern Tools of Technology)
1
R.Surya Kiran, *2
VIKAS KUMAR SINGH, 3
BHARAT PARAKH,
3
G SRUJAN KUMAR REDDY, 3
ADEETYA PRAKASH
1 Assistant Professor, Dept. of Industrial Engineering,GIT,GITAM University,Visakhapatnam-45.
2 Engineer-Product Design, Polyplastics Industries (I) Pvt. Ltd.
3 Final Year B.Tech. Department Of Mechanical (Manufacturing &Management ) Engineering, ,GIT,GITAM
University,Visakhapatnam-45
ABSTRACT
Aim: To conduct a research study in a service center with the systematic scientific approach as an activity for
the purpose of the descriptive analysis .And to suggest a method to customize the service offerings to the
customer using the internet technologies .
Methodology:As an expost facto study ,there was no control over the local and the global variables but an
attempt had been made with the service determinants and the SPSS to relate the same to the modern times .This
paper focuses on the observationsfrom the concepts of the industrial Engineering practice for a Service Center
and with the help of the QWERLS tries to develop the redesign for the same using the Internet of the Services .
Result(S):The results of the same had been analysed with the graphs ,tables and the cronbach’s alpha model.
Conclusion(S):The conclusion of the paper ended up with the suggestive opinions on the usage of the latest tools
and techniques which could be inherited from the concepts of the Total Quality Management and the
Information Technology (IT).
KEYWORDS:QWERLS,SPSS,TQM,IT
I. INTRODUCTION
The technological usage could be
classified according to the generations that had
been harnessing and using the methods , in the
following ways (Derived from the Commonality
Analysis):
Table-1 Generations and Technology
Generation Technology Generation Technology
I Agricultural
Technology
(AT)
IV Biotechnology
(BT)
II Industrial
Technology
(IT)
V Nanotechnolog
y (NT)
III Information
Technology
(InT)
VI Service
Technology
(ST)
Porter very clearly classified the activities into the
primary and the secondary ,as mentioned below[4]:
Table-2 [B3] Primary Activities and Secondary
Activities
Sl
No.
Primary Activities Sl
No.
Secondary Activities
1 Inbound Logistics 1 Firm infrastructure
2 Operation 2 Human Resources
Management
3 Outbound Logistics 3 Technology
Development
4 Marketing & Sales 4 Procurement
5 Services
In this paper ,the same concept had been
mapped to provide the Right Information to the
Right Person at the Right Place and at the Right
Time for the Right Job .
Profits are the devices which transform the
selfishness of making into channels of useful
service (Adam Smith) and the relevant information
with the manager is far from the
complete(H.S.Simon).Through a research on a
particular problem statement , opportunities are
explored to move beyond and look at the situations
from the various different angles in-order to
empower and facilitate a globally accepted solution
.
Although there are various
transformational delivery models of high quality
which are always available which could provide the
anytime,anywheresynchronized solutions
accessiblewiththe
Laptops/Notebooks/PC’s/Tablets/Smartphones ,etc.
RESEARCH ARTICLE OPEN ACCESS
2. Vikas Kumar Singh Int. Journal of Engineering Research and Application www.ijera.com
Vol. 3, Issue 5, Sep-Oct 2013, pp.166-170
www.ijera.com 167 | P a g e
The next talk points from the TQM could
be planning ,Organising,Motivating ,Leading and
Controlling .Questions asked by the customers are
always like the QWERLS(Questions Which
Enhances and Reinforces Learnings) and provide(s)
the gateway for the development.
Colin Grant Clark (1905-1989) ones said
that the Service sector is a tertiary sector of the
Economy .According to Lewis and Booms (1983)
service quality is a measure of how well a delivered
service matches the customers expectations.It has
been assumed,both explicitly and implicitly,that the
service quality dimensions found in consumer
settings can be applied to business markets as well
(Holmlund and Kock,1995) .
Service quality is a measure of how well a
delivered service matches the customer
expectations(Lewis & Blooms ). Service sector is a
tertiary sector of the economy (Colin Grant
clark).In general there are so called front stage and
back stage activities in any business transactions –
front stage being the part that comes in contact with
the customer and the back stage being the part that
does not .(Teboul)
II. LITERATURE
From the service perspective ,if E-Com is
to be defined ,then E-Com is a tool that caters to
the need of the firm ,consumers and management to
cut-down the transaction costs in-order to improve
the quality of the goods and the services and hence
increase the speed of the delivery .For most of the
successful companies ,E-Com means everything
Digital.Some of the successful companies in nut-
shell proved the following [2]:
1. Amazon.com-An online book store started in
1995 grew its revenue to more than 600
dollars in 1998.
2. Fed Ex & UPV – A supplier , made this
possible with the digitization ,very easy for the
customer to track their packages to schedule
packings on the web.
3. CISCO –An inter-networking company that
makes the routers and switches could market
the orders world-wide in just no time .
According to the rule of the Digitization ,
The categories for the Digitization could be
B2B,B2C,C2C,C2B and Intra Business .
Driving forces for any E-Commerce is MESET
(Market-Economy-Societal Pressures-Environmental
pressures-Technical Pressures).
From the Service point of view ,which requires
providing the following R-IPTL :
Right information to the Right Person at the
Right Time and at the Right Location .
The above mentioned automatically takes
care of the following bullets :
Table-3
Both the Qualitative and the Quantitative aspects
clearly balanced .
Left Hand Side = Right Hand Side ,i.e. Balance
between the Functional Equations on both the sides .
Would lead to the Product Differentiation involving[4]
Patents/Trademarks/Copyrights/Quality/Durability/Des
ign/Style/Colour/Packagings/Method/Time/Cost.
Material Handling also is the Art and the Science of
involving Movement ,Packagings and the Storing of
the materials in any form by means of gravity
,manual effort or by power actuation (British Institute
of Material Handling)[4].
Material Handling embraces the movement
handling and storage of everything within and around
an establishment(M.K.Compton)[4].
A good plant layout is the one which allows
materials rapidly and directly for processing
(F.G.Moore)[4].The cost of production which is
directly proportional to the location varies from
region to region and this causes the concentration of
the industries at some of the places and not at the
other (Alfred Weber).Based on the line of thinking
and postulation , Weber developed what is called as
Location Material Index (LMI) to explain the pulls
and the pushes of the location .
LMI=(WLM/WFP) ; 1<LMI<1
WLM= Weight of the localized materials
.WFP=Weight of the finished products.
More-over,according to the Council of the Logistics
Management ,Oak Brook –III[4],
Buyer Information Digital Payment DigitalDelivery Digital Seller
3. Vikas Kumar Singh Int. Journal of Engineering Research and Application www.ijera.com
Vol. 3, Issue 5, Sep-Oct 2013, pp.166-170
www.ijera.com 168 | P a g e
Table-1Table-4
1
2 3
46
4
7
8
Accordingly Logistics ,Planning could be enumerated
as
Table-5 To-Do’s
Sl No. To-Do Sl No. To-Do
1 Mission–Goals 4 Time-Tables
2 Programmes 5 Responsibility
3 Activities 6 Manger
III. THEORETICAL BACKGROUND
OF RESEARCH
Information (hence referred as a material )
may be defined as a”usable but idle resource ”. The
material turnover ratio is the ratio of Annual Demand
to the AveargeMaterial .Although materials could be
regarded as the synchronous terms through wider
implications .In other words ,material turnover ratio
is the INDEX OF THE BUSINESS
PERFORMANCE[1]. Materials management deals
with the determination of the optimal policies and the
procedures which encapsulate the 11 M’s namely
[Dr.Visweswarayya],
Table-6 11 M’s Concept
M1 Money M5 Motivational
Power
M9 Momentum
M2 Material M6 Management M10 Methods
M3 Manpower M7 Machinery M11 Measurement
M4 Market M8 Means of Communication
Important Formulae for the Determination of the
Stock Levels [4]
Table-7 Important Formulae
Sl No. Formulae
1 Maximum Level =Reorder Level +Reorder
Quantity (Minimum Consumption *Minimum
Reorder Period )
2 Reorder Level=Maximum Consumption
*Maximum Reorder Period
3 Minimum Level=Reorder Level-(Normal
consumption *Normal Reorder Period)
4 Average Stock Level=Minimum Level +(1/2) of
Reorder Quantity
5 Danger Level=Maximum Delivery Time *
Maximum Rate of Consumption
Control Through the Ratio Analysis [4]means the
Business Ratios concerned directly with the Materials
Management which could be applied to the appraisal
and the review of the effectiveness of the materials
control.
Table-8 Formulae
Sl No. Formulae
1 Materials to Working Capital Ratios.
2 Turnover to Fixed Assets .
3 Turnover to Total Assets .
4 Cost of the Goods Sold to the Avearge Stock
Holdings .
5 Net Sales to Materials.
6 Net Sales to Stocks and Work-in-Progress .
IV. RESEARCH METHODOLOGY
This paper concentrates on the two aspects
of the Professionalism (wherin the profession is an
occupation ,especially onerequiring education and
special training.-A.S.Hornsby) ,one defined in the
Restricted sense and the other one in the Broader
sense .
Table-9Restricted Sense Vs Broader Sense
Restricted Sense Broader Sense
Occupation or the Vocation
pursued to make a living.
This is pursued to serve the
some/the other interests of
the society.
Occupation or the calling
involving the use of the
specialized skills and talents
acquired through the
extensive education and
training.
This is pursued to serve the
larger interests of the
society.
Sl No. To-Do Sl No. To-Do
1 Customer Service 5 Transportation
2 Channel Design 6 Materials
Management
3 Network Analysis 7 Organisation
4 Ware-Housing 8 System
5
5
4. Vikas Kumar Singh Int. Journal of Engineering Research and Application www.ijera.com
Vol. 3, Issue 5, Sep-Oct 2013, pp.166-170
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V. SOLUTION TECHNIQUES
Management is a mixture of Art and
Science.(Dean Stanley &F.Jeela).And the criteria for
the evaluation of the management as a profession
(Kenneth Andrews &D.E.Mefarland) along with the
proper training is highly essential [J1] is as
mentioned below:
Table-10 Criteria
Sl No. Criteria Sl No. Criteria
1 Existence of
the knowledge .
4 Ethical standards .
2 Facilities for
the formal
training.
5 Self-Discipline
3 Existence of
the
representative
body.
6 Reasonable
remuneration.
All the tasks are to be divided into 03 categories
namely ABC ,
Table-11 A-B-C Category
Sl No. A-
Category
B-Category C-
Category
1 Very
Important
Important Unimportant
2 Now/Today Later/Day(S)
After
AnyTime /Not
Compusorily
3 75 Items out
of 10 Items
15 Items out
of 15 Items
10 Items out
of 75 Items
Other Service level categories could be based upon
the following [4]:
Table-12 Shown in the Annexure .
VI. DISCUSSIONS
This paper did not speak about the 5S
concept namely ,
Table-13 5S-Concept
Sl No Keyword Meaning
1 SERI (Discardthe
unnecessary/Straightening-
up)
2 Seiton (Putting things in the order)
3 Seiso (Clean-up)
4 Seiketsu (Personnel Cleanliness)
5 Shitsuke (Discipline/Procedure)
With the advanced tools and the techniques ,the
traditional information processing system which had
the below mentioned Disadvantages [B3]:
Table-14 Disadvantages
VII. CONCLUSIONS
Therefore ,finally this could be concluded
that the an automation of the tasks could be done as
these pertain to the category of the repeatative jobs
and thus a website with the hyperlinks could be very
well created with all the tables into consideration and
thus this could be easily proved that the modern tools
could very well enhance the productivity and the
profitability of the service centers as well .
VIII. FUTURE WORK
Always there should be a constant as a result
when the TI & TO are multiplied (Total Investment
in Inventories & Total Investment in orders).[B3]
If suppose , there is an Operations and Manufacturing
Department also , the following tabulation could be
drawn for the purpose of disseminating the data to the
registered users :
Table-15 [B3] Type of Data and Source Document
SlN0 . Type of the Data Source Document
1 Operations and the
Manufacturing Data
Application Form
2 Appointment Data Appointment Letters
3 Attendance Data Attendance
Registers
4 Leave Data Leave Registers
5 Family Data Resumes ,C.V.
6 Performance Data Appraisal forms
7 Productivity Data Operation Reports
8 Wage ,Salary Data Pay sheets ,Pay Roll
Register
9 Loans ,Deduction Data Personal File
10 Accidents Data Factory Records
11 Benefits Data Personal File
12 Other Data Miscellaneous File
Sl No. Disadvantage Sl No. Disadvantage
1 Data
Redundancy
8 Inconsistency
2 No integrity of
data
9 Improper Filing
3 Mishandling 10 Uncoded
Information
4 Lack of
Understanding
11 System Features
5 Security
Problems
12 Damages due to
climatic
conditions
6 Manipulation of
Data
13 Loss due to the
accidents
7 Lack of the
uniformity in
Management
14 Lack of Co-
ordination
15 Changes are not being incorporated
simultaneously
5. Vikas Kumar Singh Int. Journal of Engineering Research and Application www.ijera.com
Vol. 3, Issue 5, Sep-Oct 2013, pp.166-170
www.ijera.com 170 | P a g e
REFERENCES
Text Books [B]:
[1] E-Commerce by Mamta Bhusry.
[2] The handbook of management consultancy
by Philip Sadler.
[3] Engineering Economics & Management
Concepts ,Acme Learning Private Limited
,New Delhi by
Dr.RamaMohanaRao&G.V.SatyaSekhar.We
blinks[W]:
[4] www.e-surveyspro.com.
[5] www.datawinners.com.
Journals[J]:
[6] R.SuryaKiran , Prof.(Dr.) P.MadarValli
,Prof.(Dr.) J.ChanduLal Competency based
training and development for Engineering
Students , IJERA ,Vol.1,Issue 2 ,pp.246-
250.
[7] A.V.Pradeep ,R.SuryaKiran Design and
analysis of Multi-Functional Helmet for the
Industries (An Ergonomics Way), IJERA,
Vol.1,Issue 4 ,pp.1774-1784.
Annexure
Table-12 Service Level Categories
Categories V/E/D F/S/N S/D/E H/M/L
Explanation Vital/Essential
/Desirable
Fast
Moving/Slow
Moving/Dead
Stock
Scarce/Difficult
/Easily
High/Medium
/Low
Meaning(S) High
Costly/Substantial
Costly/Costly
Value/Critical
/Usuage
Important/Indigeneous
/Local Available
High/Medium
/Low costly