1) Listening is an important skill that allows us to obtain information, understand others, learn, and enjoy conversations. However, we typically only remember 25-50% of what we hear. 2) Active listening enhances listening skills and increases productivity, ability to influence others, and success in negotiation. It involves taking notes, associating ideas with mental images, repeating words mentally, understanding personal communication styles, asking clarifying questions, and providing feedback. 3) Becoming an active listener requires paying attention, showing interest, deferring judgment, and responding appropriately. Environment and topic interest can impact one's ability to listen actively.