An OpusCapita Webinar:
January 22, 2020
AP Automation –
man vs machine
CONTENTS
 Introductions
 Man vs Machine
• What is invoice automation
• Who are the key stakeholders
• The impact of digitalization
• New opportunities
 Closing remarks
Rowan Lemley (host)
INTRODUCTIONS
Veronika Voltsek, Product
Manager, IPA, OpusCapita
OPUSCAPITA BY THE NUMBERS
Established 1984
~350 Employees
65m € Revenue 2018
3000 Customers with
users in over 100
Countries
Over 1 Million Suppliers
and 100,000,000
eTransactions
Over 40,000,000
products and services
bought & sold
Over 130 Billion € in
payments annually
GLOBAL
PAYMENTS
PAYABLES
AUTOMATION
SOURCING &
SUPPLIER
ENGAGEMENT
RECEIVABLES
AUTOMATION
OPERATIONAL
PROCUREMENT
CASH
MANAGEMENT
Comprehensive
supplier information
management and
agile sourcing for
goods and services.
Improve your cash
inflows and reduce
the time spent
matching payments
to invoices.
Create a centralized
product catalog with
a modern guided
buying experience
with full mobility.
Consolidate and
optimize your in-
house bank and
liquidity
management
functions.
Enable control and
compliance over AP while
dramatically lowering
transactional costs.
Connect directly to over
200 banks, SWIFT certified
for global payment
coverage.
OpusCapita is a platform
that combines source-to-
pay & cash management,
enabling full source-to-cash
process optimization.
HOW WE SUPPORT YOU
CONNECT, TRANSACT
AND GROW ON THE
OPUSCAPITA BUSINESS
NETWORK
What is invoice automation
Basic invoice handling process
Invoices are
received
Coding Workflow Approval
Transfered
for payment
Automation
Invoices are
received
Coding Workflow Approval
Transfered
for payment
How the system prioritizes automation
Full automation
(Matching)
Partial
automation
(Matching)
Manual
approval
Rules based
automation
Multi-
Channel
Invoice
Receiving
Payment by
OpusCapita
or Transfer
to ERP for
Payment
Posting to your ERP
Posting to your ERP
1
2
3
Exception
handling
Workflow Posting Approval4
Manual
approval
Posting to your ERP
Full & Partial
Automation
PO or Contract-based
Process Control and
Visibility
Compliance with easy
auditability
Multichannel Invoice
Receiving
Receive 100% of your
invoice electronically
Reporting & Advanced
Analytics
Real-time, predictive &
preventative
Invoice Automation
Reporting and
analytics
Transfer for
payment
Invoice reception
Matching and
automation
Exception
workflow
SaaS
Automation is the result of many working parts
The key stakeholders
CFO
AP Manager
Cost Center
Owner
Each representative stakeholder
has different needs.
Patrik is our AP Manager
Key tasks:
- Ensuring invoices are paid on
time
- Managing the whole process
- Seeing and managing
bottlenecks
What makes his life easier?
- Fewer invoices and
automation
- Good ergonomics, visibility
- Clear issue resolutions
Tarja is a Cost Center Owner
What’s her day job:
- Not processing invoices
What makes his life easier?
- Easy invoice approval
- Automation
- Mobility
- Clear and obvious issue
resolution
Saku is the CFO
What does he do?
- Steers the company
- Makes decisions
- Super busy
What makes his life easier?
- Automation
- Mobility
- Reporting & analysis
- Analysis
- Actionable insights
The impact of digitalization
DIGITAL OPTIMIZATION
The process of using digital
technology to improve existing
operating processes and/or
business models.
DIGITAL TRANSFORMATION
The process of exploiting the
latest digital technologies and
practices to create a new
sustainable digital business
model.
THE PATH TO BECOMING A DIGITAL BUSINESS
Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.
DIGITALIZATION IS NETWORKING FOR B2B
Typical challenges
• Paper / Scan & Capture
• Supplier onboarding
• E-Invoice format conversion
• PEPPOL compliance
• EDI, e-invoicing, paper, pdf, etc......
64%
Savings potential for e-
invoicing recipient (over paper
invoice processing)*
*Source: Business Case for e-Invoicing 2017 (Billentis)
Our approach
• Multi-channel approach for 100% e-invoicing
• Self-service supplier onboarding (and/or as a service)
• PO flip to invoice
• Broad network interoperability – PEPPOL certified
ZERO-TOUCH INVOICE AUTOMATION
Typical challenges
• Long invoice cycle times
• Handling supplier inquiries
• Chasing invoice approvers
• Cost per invoice and invoices/FTE
• Discount capture
22% Of Suppliers offer early
payment discounts*
Our approach
• 100% e-invoicing
• Rules-based matching
• Dynamic invoice workflow
• Machine learning for auto-posting
• Responsive design supporting your pc, tablet or smartphone
*Source: Oracle – Process Automation for Accounts Payable, November 2015
EFFICIENT EXCEPTION HANDLING
Typical challenges
• No PO
• No goods receipt
• Approver fails to act in time
• Partial match requires time and effort
24% Less time spent handling
supplier inquiries*
Our approach
• Email notifications prompt approvers to act
• Error messages highlight issues
• Auto escalations notify AP to act
• Partial match copies coding and initiates workflow – bypassing AP
• Mobility ensures fewer possibilities for bottlenecks
*Source: The Hackett Group 2015 eInvoicing Poll
APPROVALS ON THE GO
Typical challenges
• Multi-device policies
• People are highly mobile
• Bottlenecks occur
• Late payment fees may be incurred
• Relationships may suffer
100% Of your busiest employees
will be the worst bottlenecks.
Our approach
• Responsive design supporting your pc, tablet or smartphone
• Email notifications
• Mobility
*Source: Rowan Lemley
New opportunities
E-INVOICING
MATCHING
STRAIGHT
THROUGH
PROCESSING
Multi-channel e-invoice
receiving with proactive
Supplier Onboarding
Only 2 people are
required to support the
invoice handling process
at Secto
Invoice to Order
3-way matching
Rapid business growth had put a strain on the
Accounts Payable function. The company
needed to increase the efficiency of the
purchase invoice handling process, and was
considering several recruitments to the function.
PROBLEMS SOLVED at
Secto Automotive
“With the implementation of
the Invoice Automation
solution from OpusCapita, we
could change our recruitment
focus and hire people for
customer-oriented roles
instead of hiring more
workforce for invoice
processing.“
Ville Kujansuu, CFO at Secto
Automotive
Results
 50% Automation
overall
 90% Matching for
contract-based
invoices
Closing remarks and Q&A
Veronika Voltsek, Product
Manager, IPA, OpusCapita
Digitalizing global trade
One customer at a time
What we do.
How we do it.

Accounts Payable Automation - man vs machine

  • 1.
    An OpusCapita Webinar: January22, 2020 AP Automation – man vs machine
  • 2.
    CONTENTS  Introductions  Manvs Machine • What is invoice automation • Who are the key stakeholders • The impact of digitalization • New opportunities  Closing remarks
  • 3.
    Rowan Lemley (host) INTRODUCTIONS VeronikaVoltsek, Product Manager, IPA, OpusCapita
  • 4.
    OPUSCAPITA BY THENUMBERS Established 1984 ~350 Employees 65m € Revenue 2018 3000 Customers with users in over 100 Countries Over 1 Million Suppliers and 100,000,000 eTransactions Over 40,000,000 products and services bought & sold Over 130 Billion € in payments annually
  • 5.
    GLOBAL PAYMENTS PAYABLES AUTOMATION SOURCING & SUPPLIER ENGAGEMENT RECEIVABLES AUTOMATION OPERATIONAL PROCUREMENT CASH MANAGEMENT Comprehensive supplier information managementand agile sourcing for goods and services. Improve your cash inflows and reduce the time spent matching payments to invoices. Create a centralized product catalog with a modern guided buying experience with full mobility. Consolidate and optimize your in- house bank and liquidity management functions. Enable control and compliance over AP while dramatically lowering transactional costs. Connect directly to over 200 banks, SWIFT certified for global payment coverage. OpusCapita is a platform that combines source-to- pay & cash management, enabling full source-to-cash process optimization. HOW WE SUPPORT YOU CONNECT, TRANSACT AND GROW ON THE OPUSCAPITA BUSINESS NETWORK
  • 6.
    What is invoiceautomation
  • 7.
    Basic invoice handlingprocess Invoices are received Coding Workflow Approval Transfered for payment
  • 8.
    Automation Invoices are received Coding WorkflowApproval Transfered for payment
  • 9.
    How the systemprioritizes automation Full automation (Matching) Partial automation (Matching) Manual approval Rules based automation Multi- Channel Invoice Receiving Payment by OpusCapita or Transfer to ERP for Payment Posting to your ERP Posting to your ERP 1 2 3 Exception handling Workflow Posting Approval4 Manual approval Posting to your ERP
  • 10.
    Full & Partial Automation POor Contract-based Process Control and Visibility Compliance with easy auditability Multichannel Invoice Receiving Receive 100% of your invoice electronically Reporting & Advanced Analytics Real-time, predictive & preventative Invoice Automation Reporting and analytics Transfer for payment Invoice reception Matching and automation Exception workflow SaaS Automation is the result of many working parts
  • 11.
  • 12.
    CFO AP Manager Cost Center Owner Eachrepresentative stakeholder has different needs.
  • 13.
    Patrik is ourAP Manager Key tasks: - Ensuring invoices are paid on time - Managing the whole process - Seeing and managing bottlenecks What makes his life easier? - Fewer invoices and automation - Good ergonomics, visibility - Clear issue resolutions
  • 14.
    Tarja is aCost Center Owner What’s her day job: - Not processing invoices What makes his life easier? - Easy invoice approval - Automation - Mobility - Clear and obvious issue resolution
  • 15.
    Saku is theCFO What does he do? - Steers the company - Makes decisions - Super busy What makes his life easier? - Automation - Mobility - Reporting & analysis - Analysis - Actionable insights
  • 16.
    The impact ofdigitalization
  • 17.
    DIGITAL OPTIMIZATION The processof using digital technology to improve existing operating processes and/or business models. DIGITAL TRANSFORMATION The process of exploiting the latest digital technologies and practices to create a new sustainable digital business model. THE PATH TO BECOMING A DIGITAL BUSINESS Gartner, Digital Business Transformation: Closing the Gap Between Ambition and Reality, Ian Cox, Kristin Moyer, 18 June 2018.
  • 18.
    DIGITALIZATION IS NETWORKINGFOR B2B Typical challenges • Paper / Scan & Capture • Supplier onboarding • E-Invoice format conversion • PEPPOL compliance • EDI, e-invoicing, paper, pdf, etc...... 64% Savings potential for e- invoicing recipient (over paper invoice processing)* *Source: Business Case for e-Invoicing 2017 (Billentis) Our approach • Multi-channel approach for 100% e-invoicing • Self-service supplier onboarding (and/or as a service) • PO flip to invoice • Broad network interoperability – PEPPOL certified
  • 19.
    ZERO-TOUCH INVOICE AUTOMATION Typicalchallenges • Long invoice cycle times • Handling supplier inquiries • Chasing invoice approvers • Cost per invoice and invoices/FTE • Discount capture 22% Of Suppliers offer early payment discounts* Our approach • 100% e-invoicing • Rules-based matching • Dynamic invoice workflow • Machine learning for auto-posting • Responsive design supporting your pc, tablet or smartphone *Source: Oracle – Process Automation for Accounts Payable, November 2015
  • 20.
    EFFICIENT EXCEPTION HANDLING Typicalchallenges • No PO • No goods receipt • Approver fails to act in time • Partial match requires time and effort 24% Less time spent handling supplier inquiries* Our approach • Email notifications prompt approvers to act • Error messages highlight issues • Auto escalations notify AP to act • Partial match copies coding and initiates workflow – bypassing AP • Mobility ensures fewer possibilities for bottlenecks *Source: The Hackett Group 2015 eInvoicing Poll
  • 21.
    APPROVALS ON THEGO Typical challenges • Multi-device policies • People are highly mobile • Bottlenecks occur • Late payment fees may be incurred • Relationships may suffer 100% Of your busiest employees will be the worst bottlenecks. Our approach • Responsive design supporting your pc, tablet or smartphone • Email notifications • Mobility *Source: Rowan Lemley
  • 22.
  • 23.
    E-INVOICING MATCHING STRAIGHT THROUGH PROCESSING Multi-channel e-invoice receiving withproactive Supplier Onboarding Only 2 people are required to support the invoice handling process at Secto Invoice to Order 3-way matching Rapid business growth had put a strain on the Accounts Payable function. The company needed to increase the efficiency of the purchase invoice handling process, and was considering several recruitments to the function. PROBLEMS SOLVED at Secto Automotive “With the implementation of the Invoice Automation solution from OpusCapita, we could change our recruitment focus and hire people for customer-oriented roles instead of hiring more workforce for invoice processing.“ Ville Kujansuu, CFO at Secto Automotive Results  50% Automation overall  90% Matching for contract-based invoices
  • 24.
    Closing remarks andQ&A Veronika Voltsek, Product Manager, IPA, OpusCapita
  • 25.
    Digitalizing global trade Onecustomer at a time What we do. How we do it.