SlideShare a Scribd company logo
DIGITAL TRANSFORMATION WEBINAR
Energy & Manufacturing
Intelligent Automation,
Opportunities & Challenges in
Energy & Manufacturing Industry
Who is Tangentia
PARTNERS
18 years executing projects across
Canada, USA, India and other countries
1000+ customers & proven
success stories
12 Fortune 500 customers, 10 Billion
USD in SaaS transactions
PROPRIETARY
SOLUTIONS
EXPERIENCE
SUCCESS
CREDIBILITY
SaaS platforms and agile delivery models
Certified on best of breed
technologies
PARTNERS
16 years executing projects across
Canada, USA, India and other countries
1000+ customers & proven
success stories
12 Fortune 500 customers, 10 Billion
USD in SaaS transactions
PROPRIETARY
SOLUTIONS
SUCCESS
CREDIBILITY
SaaS platforms and agile delivery models
Certified on best of breed
technologies
PARTNERS
16 years executing projects across
Canada, USA, India and other countries
1000+ customers & proven
success stories
12 Fortune 500 customers, 10 Billion
USD in SaaS transactions
PROPRIETARY
SOLUTIONS
SUCCESS
CREDIBILITY
SaaS platforms and agile delivery models
Certified on best of breed
technologies
Our Practices
AUTOMATION B2B DIGITAL
Artificial Intelligence
Robotic Process
Automation
Blockchain
EDI / Order Management
eCommerce
(B2B/B2C)
Supply Chain
e-Invoicing Gateway
Salesforce Consulting
IBM Consulting
Agile App + Mobile App
Dev Service
Our 4P Delivery Model
PEOPLE
We provide trained and
certified consultants.
Global experience
implementing digital
transformation
PROJECTS
We take on
turnkey projects on a
design, build and
operate model.
PLATFORMS
We offer proprietary
SaaS platforms for
business-critical
applications.
Tangentia Gateway
Tangentia Commerce
TiA
(Tangentia Intelligent
Automation / Bot as a service)
PARTNERS
We partner with
best in breed technology
companies.
Platinum partners of IBM.
UIPath, Automation
Anywhere, Blue Prism,
Google, Microsoft, AWS
Canada’s Largest
Energy Company
RPA Bot Managed Service
• Tangentia manages the end-to-end bot
operation and RPA bot services for Suncor.
• Tangentia has been running 500+ bots across
the organization, ensuring mission critical
process run 24/7, 365 days a year.
• Suncor has seen substantial saving through
Tangentia’s RPA bot managed services.
Intelligent Document
Processing
• Tangentia is managing end-to-end IQ Bot training for
15k+ documents as a part of their AP process.
• Documents consists of invoices, packing lists, transport
documents and exports documents from various
vendors.
• The number of distinct layouts are approx 8k.
• Developed RPA and IQ Bots to automate processes in
scope using Automation Anywhere software.
• Tangentia has a team of 30+ AA and IQ Bot certified
resources deployed for this engagement.
Major European
Automotive
Manufacturer
Confidential – Do Not Distribute
Pramod Agrawal – IMEA CTO & Head of IQBot
Energy and Manufacturing RPA
Journey
with Automation Anywhere
Confidential – Do Not Distribute
1
2
Automation Maturity Model
Cost Driven Business Value Driven
Drive and Accelerate Adoption Increasing Value to the Enterprise
Early-Stage Adoption
• In Production with RPA
• CoE Established
• CoE Headcount 3-5
• Federated Model
Established with RPA
PMOs
• CoE Governance
• Line of Business
Engagement ~ 10%
• Mostly Low Complexity
Bots
• ROI ~ Breakeven
Bot 1.0
Scaling the Program
• Executive(L2)
Sponsorship
• CoE Headcount 5-10
• Line of Business
Engagement ~ 50%
• Medium and High
Complexity Bots
• Large Wins Showcased
• Citizen Developer
Program
• Best Practice ROI
Measurements
• ROI > 5X
Bot 2.0
Technology Expansion
• Integration with IQBot
and APIs
• Data Science and AI/ML
deployed in Silos
• Process Mining
• CoE Headcount > 10
• Line of Business
Engagement > 80%
• Enterprise-wide
Communication
• Quarterly Executive
Readouts
Bot 3.0
North-Star Vision
• Self-Service Digital
Worker Program
• All Business Units are
Connected
• Predictive AI/ML
Deployed Across End-
to-End Business
Processes
• Staff is Complimented
with AI Decision
Making Tools
Bot 4.0
Confidential – Do Not Distribute
1
3
Measuring the Automation Driven Impact
Current
Automation Driven
Impact
$XX.XM
• Headcount Productivity Savings: $XX.XM
• Reduced Outsource Spending: $XX.XM
• Value Creation and Risk Management: $XX.XM
Other Key Metrics – Include CAGR %
• # Automations in Prod
• SLA Improvements
• # of Citizen Developers
• Total Pipeline
• Business Unit “Horse Race”
• License Measures
Confidential – Do Not Distribute
1
4
Digital Assistant Work Categories
Sampling of where AARI “Digital Assistants” can be deployed
• Data Management
• Queue Management
• Order Management
• Shipment Management
• Email Management
• Invoice Management
• Fraud Detection
• Office Product Analysis
• Code Review
• Content Management
• Document Analysis
• Incident Management
• Notification
Management
• Vendor Management
• Service Management
• Quote Management
• Inventory Management
• Report Creation
• Customer Communication
• Virtual Assistance
• Insight Analysis
• Compliance Management
• Account Analysis
• Case Management
AARI Augments Human Work
Thank You

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Automation Opportunities & Challenges in Energy & Manufacturing Industry

  • 1. DIGITAL TRANSFORMATION WEBINAR Energy & Manufacturing Intelligent Automation, Opportunities & Challenges in Energy & Manufacturing Industry
  • 2. Who is Tangentia PARTNERS 18 years executing projects across Canada, USA, India and other countries 1000+ customers & proven success stories 12 Fortune 500 customers, 10 Billion USD in SaaS transactions PROPRIETARY SOLUTIONS EXPERIENCE SUCCESS CREDIBILITY SaaS platforms and agile delivery models Certified on best of breed technologies
  • 3. PARTNERS 16 years executing projects across Canada, USA, India and other countries 1000+ customers & proven success stories 12 Fortune 500 customers, 10 Billion USD in SaaS transactions PROPRIETARY SOLUTIONS SUCCESS CREDIBILITY SaaS platforms and agile delivery models Certified on best of breed technologies
  • 4. PARTNERS 16 years executing projects across Canada, USA, India and other countries 1000+ customers & proven success stories 12 Fortune 500 customers, 10 Billion USD in SaaS transactions PROPRIETARY SOLUTIONS SUCCESS CREDIBILITY SaaS platforms and agile delivery models Certified on best of breed technologies
  • 5. Our Practices AUTOMATION B2B DIGITAL Artificial Intelligence Robotic Process Automation Blockchain EDI / Order Management eCommerce (B2B/B2C) Supply Chain e-Invoicing Gateway Salesforce Consulting IBM Consulting Agile App + Mobile App Dev Service
  • 6. Our 4P Delivery Model PEOPLE We provide trained and certified consultants. Global experience implementing digital transformation PROJECTS We take on turnkey projects on a design, build and operate model. PLATFORMS We offer proprietary SaaS platforms for business-critical applications. Tangentia Gateway Tangentia Commerce TiA (Tangentia Intelligent Automation / Bot as a service) PARTNERS We partner with best in breed technology companies. Platinum partners of IBM. UIPath, Automation Anywhere, Blue Prism, Google, Microsoft, AWS
  • 7. Canada’s Largest Energy Company RPA Bot Managed Service • Tangentia manages the end-to-end bot operation and RPA bot services for Suncor. • Tangentia has been running 500+ bots across the organization, ensuring mission critical process run 24/7, 365 days a year. • Suncor has seen substantial saving through Tangentia’s RPA bot managed services.
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  • 10. Intelligent Document Processing • Tangentia is managing end-to-end IQ Bot training for 15k+ documents as a part of their AP process. • Documents consists of invoices, packing lists, transport documents and exports documents from various vendors. • The number of distinct layouts are approx 8k. • Developed RPA and IQ Bots to automate processes in scope using Automation Anywhere software. • Tangentia has a team of 30+ AA and IQ Bot certified resources deployed for this engagement. Major European Automotive Manufacturer
  • 11. Confidential – Do Not Distribute Pramod Agrawal – IMEA CTO & Head of IQBot Energy and Manufacturing RPA Journey with Automation Anywhere
  • 12. Confidential – Do Not Distribute 1 2 Automation Maturity Model Cost Driven Business Value Driven Drive and Accelerate Adoption Increasing Value to the Enterprise Early-Stage Adoption • In Production with RPA • CoE Established • CoE Headcount 3-5 • Federated Model Established with RPA PMOs • CoE Governance • Line of Business Engagement ~ 10% • Mostly Low Complexity Bots • ROI ~ Breakeven Bot 1.0 Scaling the Program • Executive(L2) Sponsorship • CoE Headcount 5-10 • Line of Business Engagement ~ 50% • Medium and High Complexity Bots • Large Wins Showcased • Citizen Developer Program • Best Practice ROI Measurements • ROI > 5X Bot 2.0 Technology Expansion • Integration with IQBot and APIs • Data Science and AI/ML deployed in Silos • Process Mining • CoE Headcount > 10 • Line of Business Engagement > 80% • Enterprise-wide Communication • Quarterly Executive Readouts Bot 3.0 North-Star Vision • Self-Service Digital Worker Program • All Business Units are Connected • Predictive AI/ML Deployed Across End- to-End Business Processes • Staff is Complimented with AI Decision Making Tools Bot 4.0
  • 13. Confidential – Do Not Distribute 1 3 Measuring the Automation Driven Impact Current Automation Driven Impact $XX.XM • Headcount Productivity Savings: $XX.XM • Reduced Outsource Spending: $XX.XM • Value Creation and Risk Management: $XX.XM Other Key Metrics – Include CAGR % • # Automations in Prod • SLA Improvements • # of Citizen Developers • Total Pipeline • Business Unit “Horse Race” • License Measures
  • 14. Confidential – Do Not Distribute 1 4 Digital Assistant Work Categories Sampling of where AARI “Digital Assistants” can be deployed • Data Management • Queue Management • Order Management • Shipment Management • Email Management • Invoice Management • Fraud Detection • Office Product Analysis • Code Review • Content Management • Document Analysis • Incident Management • Notification Management • Vendor Management • Service Management • Quote Management • Inventory Management • Report Creation • Customer Communication • Virtual Assistance • Insight Analysis • Compliance Management • Account Analysis • Case Management AARI Augments Human Work