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Accountability vs entitlement 2012
- 1. Building an Accountability Culture YOUR FORMULA FOR LEADERSHIP © 2011 TAB Boards International, Inc.
- 3. Are Your Employees… Skilled Excuse Makers? Ineffective? Missing Deadlines? Insubordinate? Morale Busters? Consistent Performers? Wasting hours on personal social media?
- 4. Do Your Employees… Deliver on Commitments? Forecast Accurately? Report Effectively and Timely? Contribute to the overall TEAM effort? Hold each other Accountable to Results Provide you with an excellent ROI? Help you sleep better at night?
- 5. Rate Your Company Culture 1 2 3 4 5 6 7 8 9 10 10 = Completely Accountable, No Entitlement Mentality. If you took a month long vacation, the Company would run very smoothly without you. 1 = Insanity, No Accountability. Entitlement based. You have a tough time sleeping at night worrying about broken promises and commitments.
- 10. The New Normal • People are your ONLY Assets. • Manage Things, Lead People • An Organization MUST develop a Leadership Culture in order to Thrive • We must CHOOSE to commit TIME to Leadership Development
- 11. Leadership Development • Human to Human Interaction • Is a CHOICE • Involves TIME • Is Transformational • Dramatically Affects Performance • Will Improve your Bottom Line & Business Value
- 12. The Five Dysfunctions of a Team Leader’s Role Focus Upon Collective Outcomes Confront Difficult Issues Force Clarity and Closure Mine for Conflict Go First
- 13. Eliminate Mediocrity, Create Over-achievement Do you have the Right People on the Bus? Do you use an OBJECTIVE Hiring Process? Are Expectations CLEAR and aligned with your VALUES? Are Metrics Aligned with your Goals? Do you Hold Your People Accountable to Them? Do you provide the necessary resources & empowerment? Do you accept excuses? Do you make them? Are you involved in a “Leadership Development” Program? Are your Employees involved in an LD Program?
- 14. Accountability • Be Clear on Expectations and Rewards • Be Clear on your Strategic Vision & Values • Remove Obstacles (aka: Excuses) • Encourage continuous improvement • Performance Reviews o Regular o Substantive • Do not accept the Monkey
- 15. How YOU can build an Accountability Culture 1 2 3 4 5 Decide Raise Your Raise Their Right People Accountable Decide Right People Accountable Expectations Expectations © Copyright – 2011 Z3 Performance Development Inc. 13740 Research Blvd., Ste. J-5, Austin, TX 78750,
- 16. What is The Alternative Board® The TAB System includes: Monthly board meetings Private coaching sessions The CEO ToolKit Business education Resource network
- 17. The CEO ToolKit - Success Essentials • Strategic Business Leadership® • Business Vantage® Operational Health Assessment • Financial Health Assessment • Personal Style/Behavioral Preference Assessment • Leadership/Managerial SWOT Assessment • Peer Learning Process • Experienced Accountability Partner
- 18. Purpose of TAB Boards® Affordable, Sounding Resource Practical Board Sharing Business Advice for Ideas Leveraging Think Tank Powerful Safe Focus Group Business Environment Connections © Copyright – 2006-2008 ZThree Performance
- 19. The TAB Process Also Provides • Practical solutions rather than theory • Develop & clarify priorities • Support group • We hold your feet to the fire
- 20. What TAB Members Learn • While all businesses are unique; 75-80% of challenges are common to ALL companies • Not locked into your industry’s way of thinking • Its not magic, its just process… • Two Heads are Better than One
- 21. What TAB Members Learn You Don’t Know What You Don’t Know!
- 22. The Alternative Board® Offers You TAB Business Vantage® Guest Speakers Strategic Business Year-Round Access Leadership® to Facilitator Tips Newsletters Member Online Yellow TAB Board Meetings Pages Private Coaching TAB Website TAB Hotline TAB Events TAB Boards Rewards® And More!
- 23. With TAB you will... Improve Accountability. Strengthen Your Business. Grow Sales. Enjoy Life.
- 24. Acceptance The Next Steps By You & Board Application & Profile Business Evaluation No Obligation TAB Informational Meeting © Copyright – 2006-2008 ZThree Performance
- 25. Thank You!
Editor's Notes
- Welcome to this presentation on Building an Accountability CultureBefore I start the presentation, let me mention a few points that will make things more pleasant for all of us. Out of respect for each other, please turnoff your cell phone or put it on silent mode. In order to get you out on time, it is alright to eat while the program is taking place. All we ask is that you chew with your mind wide open.Now, please fill out the top portion your attendance sheet so that you don’t have to be bothered with filling it out at the end of the program.Relax, we will not be trying to sell you any books or other items to purchase. Each of you has been contacted because your names were either given to us by other TAB Members, local experts, publicity you or your company may have received or because your company was on a list of particular SIC codes. Over the past 20 years, we’ve refined our understanding of which industries work best together.We at the Alternative Board TAB produce programs like this one to help business owners achieve greater success. For those of you not familiar with The Alternative Board was created in 1990. We work with thousands of companies here in the US, Canada, the UK and South America for the past 20 years.Introduction of Host
- Do you feel this way sometimes?
- Good News, Bad News. Bad News—No Silver Bullets Good News-No Magic.What causes problems with Accountability and Entitlement??? List on Board. Which can we control???
- How many of your feel like this??In private companies, we have lots of friends. How do you balance being a boss with being a friend? Is that a challenge for you?Is your company like a family? Is that a good thing?What Creates Accountability problems? – see next slides….
- Are you a rescuer? How often do YOU take responsibility for other people’s problems?You must learn to not take the monkey and teach others how to not take the monkey?
- Are you currently investing in Leadership Development?For You? For your employees?If not, should you be?
- How does running a business today differ from running one 10 or 15 years ago?Running a successful business today, requires a COMPLETELY different paradigm.We are no longer in the Industrial Age.
- Leadership Development Involves.Human to Human Interaction – in this world of email, podcasts & webinars, leadership development requires human interaction – 2-way communication.Does not show up as a line item on your Balance Sheet, but has a huge effect on your BOTTOM LINE.
- If you picked your top people and asked for 3 key company goals and key KPIs, would they respond with the same answer?Are your goals and expectations reasonable, forward-looking, jointly-set and based on external market benchmarking?If you are looking to eliminate mediocrity and create over-achievement, here are some areas in which you can take action.Which of these issues would you like to talk about?Tell us more about that?What do you others do??
- In your company right now, do you currently do performance reviews?How often?What do they look like?Emphasize – DON’T accept the monkey!
- Decide and COMMIT!!!UnConditionally Commit!!Creating a culture of accountability is working on the business, not in the business.What is preventing you from deciding and committing today?Be at this point by 1pm!
- TAB is all about working on the business and not in the business. It’s about creating a culture of accountability.
- TAB is a Proprietary ProcessSome use all, some a few. Surgical or Recurrent.. To help them get from where they are to where they want to be.It includes a CEO toolkit. These are not mandatory. When I ask people if they know about TAB, they usually know about the peer advisory boards and the private executive coaching. Many don’t know about the CEO toolkit.How many of you have a job description?If you had a job description, would it / does it include these things?Take away: The entire TAB process is designed to help you and hold you and your company accountable.
- Baton Rouge is a place with the University, lots of academics, podcasts, information, etc. Because everyone on your board is a business owner, you receive practical solutions to today’s biggest challenges. You don’t have to reinvent the wheel. You make decisions and commitments and your coach and board hold you accountable. They hold you accountable to the things that are important to you.
- Draw Sum of Knowledge circle – The most successful business owners are intentional about learning what they don’t know they don’t know.