The document discusses social customs and greetings in England. It states that the English are generally reserved in manners, dress, and speech but are known for their politeness and sense of humor. Handshakes are a common greeting, while kisses on the cheek are reserved for close friends who haven't seen each other in a long time. Formal greetings involve saying "How do you do?" with a handshake, while informal greetings can be as simple as "Hi" or commenting on the morning/afternoon/evening. The English also sometimes say "cheers" instead of "thank you."