The document describes consultancy services provided by ABM Consult related to performance management. It includes 6 consultancies covering areas such as performance planning and appraisal, training need analysis, installing performance management systems, and business planning through metrics. Each consultancy is described in 1-2 paragraphs outlining the scope of work and duration. The document also provides background on the founder and an overview of ABM's workshop offerings and performance management framework.

1. ABM Consult
Management Consultants
012-2786282
arriffin@gmail.com
abmconsult@hotmail.com
www.abmconsult.cjb.net

2. Our Consultancy Services
1. Performance Planning and Appraisal system
2. Team building
3. Training Need Analysis
4. Performance Improvement.
5. Business Strategies
5 Consultancies 2

3. Consultancy 1
• Performance • Goal setting
Planning and • Key Result Areas
Appraisal • Key Performance Indicators
system • Performance Records
– 8 weeks • Performance Gaps
– RM48,000 • Gap Analysis
• Training, Performance
improvement & Turnaround
• Performance Appraisal
5 Consultancies 3

4. Consultancy 2
TRAINING • Identify weak key performance
areas.
NEED
• Conduct gap analysis to identify
ANALYSIS incompetency
– 6 weeks
• Rank training needs in
– RM36,000
accordance to priority using ROI
/ IRR and ROE criteria.
• Submit TNA reports to
management with
recommendations
5 Consultancies 4

5. Consultancy 3
INSTALLING A • Goal setting for all jobs
PERFORMANCE • Key Result Areas for each
goal set.
MANAGEMENT
• Key Performance Indicators
SYSTEM for all KRA
-12 weeks • Benchmarkings and
-RM72,000 performance standards
• Performance appraisals
5 Consultancies 5

6. Consultancy 4
PERFORMANCE • Installing PMS
MANAGEMENT, – 10 weeks
TRAINING NEED • Performance gap analysis
ANALYSIS, TURN – 2 weeks
AROUND & • Identify Training Needs
BUSINESS – 4 weeks
PLANNING • Suggest turnaround strategies
– 24 weeks – 3 weeks
– RM144,000 • Balanced Metric Planning
– 5 weeks
5 Consultancies 6

7. Consultancy 5
• Turnaround & • Performance gap analysis
Performance • Clear Goal setting
Improvement • Identifying Key Result Areas
– 12 weeks
– Web assisted
• Key Performance Indicators
– seminars • Training Needs
– RM72,000 • Identifying leakages
• Remove wastage
• Introducing technology
• Outsourcing
• Management Controls
5 Consultancies 7

8. Consultancy 6
• Business • Break even analysis
• ROE as key objective
Planning
• Key Departmental metrics
through • Linking and cascading
Metrics Strategic Maps
– 12 weeks • Cash Flow Projections
– RM72,000 • Projecting the Proforma
– Seminar Financial Statements
– Coaching • Key Performance & Health
– Web assisted Ratios
5 Consultancies 8

9. • An auditor by training in Price
ARRIFFIN Waterhouse & Hanafiah Raslan
MANSOR • Serve as accountant in several listed
Has conducted the following and multinational corporations such
consultancy and trainings
as Bata, Conoco and Telekom.
Supervisory skills and leadership • Was general manager for MTIB
Training need analysis Holdings.
Train the trainer
Performance management system • Was involved in training in
Strategic Finance Inchcape, Telekom and Malaysian
Entrepreneurships
Association of Productivity.
New Venture Creation
Financial Planning • A member of the Malaysian
Association of Human Resources
Consultants.
• A fellow in NIA and ICMA.
• Arriffin holds
B.Econ, MBA, M.Acc, PhD
5 Consultancies 9

10. ABM Consulting Services
Metric
Management
Performance
Training Need
Planning &
Analysis
Appraisal
Business Performance
Strategies Improvement
5 Consultancies 10

11. ABM Workshops
5 Consultancies 11

12. Performance
TNA
Competency
Models
Gaps Gaps
Job Holders
Input output
New Direction competency
Analysis
profile
Delivery
ROE Charts Best Practices
Strategies
Alternative
KPI Task Analysis competency
Analysis
BSC
Benchmarks
Perspectives
Pereto & Targeted
Sensitivity competency
Analysis improvement
Critical Cluster and
Performance combine
Gaps competency
Key Job Justifying
Holders Training
5 Consultancies 12

13. TRAINING NEED
ABALYSIS
BUSINESS
STRATEGES
ABM Consult PERFORMANCE
IMPROVEMENT
012-2786282
PERFORMANCE
PLANNING AND
APPRAISAL

14. ABM Courses 2011
Strategic
Finance
HR Entrepreneurship
Accountability model
Strategic Business
Marketing Plans

15. 7 step to business plan
Working Fixed Equity & Financial
CVPA ROE Check Cash Flows
capital Capital Leverage Statements
Land & Business Income
Volume Cash Balance Liquidty
Building objective Statement
Plant & Sources of Minimum
Price debtors ROA Balance Sheet
Equipment funds balance
Investment Net Profit
Revenue inventory Control & tax Bank loans 5 KPIs
justification Margin
Rental & Asset Loan Targeted
Variable costs Creditors
Lease Turnover Repayment Figures Good
Critical
Fixed Costs Liquidity Performance Loan period
Gaps
Profit Efficiency

16. Clearly defined
objectives and
goals
Promote continous State the
improvement strategies
through adopted to
learning, innovation achieve the
and be nchmarkings stated goals
The benefits
of PMS?
Promote learning
State measures
through
to indicate
mentorship and
success
reviews
Process shall
increase
commitment and
ownership

17. Business Strategies
• Types of strategies • Competitive advantage
• Vision, mission and Goal • Putting metrics into action
setting • Ansof Strategies
• SWOT analysis • Michael Porter’s Strategies
• Internal and external • Balanced Scorecard
analysis perspectives
• Competitive analysis
• Risk Analysis
• Growth Strategies

18. Business Planning
Goals setting
and
cascading
Key
Stategic
Performance
Mapping
Areas
Key
Programs
Performance
and Activities
Indicators

19. Business plans
Sales budget
Financial
Debtors
Statements
Inventory
Cash flows
Plans
Capital Purchase
Expenditure Budget
Creditors

20. Performance Framework
Financial
metrics
Learning &
Marketing
Growth
Metrics
Metrics
Operation
Metrics