This document contains details about Abhishek Bhatt's professional experience and qualifications. It summarizes that he has over 15 years of experience in IT consulting, project management, business development and strategy roles. Currently, he works as a Deputy General Manager at NISG, where he provides strategic consulting for large e-governance projects in India.

1. Abhishek Bhatt (PMP Certified, Deputy General Manager - NISG)
Email : Abhi07_bhatt@yahoo.com
Mob No : +91-9818882078
Name AbhishekBhatt
Date of Birth 07-May-1978
Education: B.Tech(IIT Kharagpur,Batch 2000)
4. Employment
Record
From To Company Position Held
Jul-2000 Jul-2002 Tata InfotechLtd SystemEngineer
Jul-2002 Nov-2010
TCS (Tata Consultancy
Services)
Associate Consultant
Dec-2010 Dec-2011 SapientCorporation Program Manager
Dec-2011 Till Date NISG
Deputy General
Manager
5. Brief Profile
AbhishekisaPMP/ITILCertifiedProfessional &hastotal of 15+ yearsof IT experience
involving technology and management Consulting (both e-governance and non e-
governance),BusinessDevelopment (OutsourcingDeals,ODCSetup, consulting/pre-
sales/ strategy or marketing functions) , and Project Management, for number of
clients from different domains like Government, Banking, Health Care, Airline,
Shipping, Pharmacy, Gas & Electricity (Smart Metering) and across different
geographies like UK, Scotland, France, USA & India
Currently Abhishek is working in a Not for Profit organization - NISG which is works
closely with Govt of India in conceptualizing and consulting large e-governance
projectswhichcanhelpindeliveringservicestocitizens.NISG is an apex consultancy
body which provides strategic and operation level management expertise to the
Government of India to carry out its e-Governance Projects.
In the currentrole Abhishekiscloselyworkingwiththe Ministryof Corporate Affairs
and otherministriessuchas Ministryof Health,Ministryof Art Culture andLanguage
– Govt of Delhi.
8. Countries of
Work
Experience
United Kingdom, France, India
9. Languages
English, Hindi,
10 Contact
Details
Mob No: +91-9818882078, email: abhi07_bhatt@yahoo.com
Address : 29 Vidhi Appt, Plot No 116, Patparganj, Delhi - 92
11. Work Undertaken that Best Illustrates Capability to Handle the Task Assigned
ManagementConsultingExperience

2. Abhishek Bhatt (PMP Certified, Deputy General Manager - NISG)
Email : Abhi07_bhatt@yahoo.com
Mob No : +91-9818882078
 Process consulting experience overseas ( process consulting experience for Norwich Union-UK ,
setting up level-1 customer care in Pune)
 Business Model: PPP/BOOT/ Joint Venture
 Strategic Management
 RFP preparation, Bid Management, SLA Management
 WorkedinProjectManagementOffice as Deputy Headinmissioncritical projectsof Govtof Indialike
MCA21
 Contract Management
 Transition Management (Areva France, MCA21, NHS-UK)
 Expertise in Govt contracts
Some of the major E-Governance Projects in Govt of India in Chronological order:-
MCA21 Project(Transition & Program Management):Ministryof Corporate Affairsif the firstMinistryin
GoI whichis100% paperlessandhasalsounderwenttransitionfromone service providertootherservice
provider. Asa managementconsultant,Abhishekwasinvolved in theRFP stageinitially and later
transitioning and monitoring of services.Transitioning fromTCS(earlierserviceprovider) to currentservice
provider(Infosys) and wasonethemajormilestones.ThereafterRolloutof SAP application and
implementation of newSLA Methodology wasoneof thebiggestchallengesin the project.
Keynumbersrelatedtoprojectare : ProjectDuration:6.5 Yrs, Team Size : 200+ FTE, Contract Size :Around
240 Crore
Some of the keyactivitiesof AbhishekinMCA are :-
- BusinessTransitionfromCompaniesAct1956 to New CompaniesAct2013 inthe MCA21 Application
- Technological Transitionof MCA21 ApplicationfromOpensource TechnologytoSAPTechnology
Platform
- Overall ProjectManagement,involvingmilestone tracking,contractcompliance,recommendation
on paymenttoservice provider
- SLA Methodologyfinalizationanditsimplementation.
- Interactingwithall the internal stakeholderssuchasPolicycell,e-formscommittee,IEPF,Payand
Accounts,etal on behalf of e-govcell toaddinputsintermsof GPR ( GovernmentProcessRe-
engineering)thatcan be implementedtoachieve visionof Govt
o Improvingease of business( rulesthatcan be amended)
o Integrationof MCA21 ApplicationwithotherGovernmentagenciessuchasEBiz,PAN/TAN ..
o Simplyingprocedures.(INC-29implementation)
o Addressstakeholderissues( companyincorporationrelatedissues)
- Iteratingwithall external stakholderssuchasDIPP,Banks,IICA,Companyrepresentatives,DGFT,
RBI, DeitY,Income Tax etal and add value frommanagementconsultingperspective.
Health MMP (Management Consultant): As a management consultant Abhishek was involved in the
conceptualizationandframingof scope of Health(MoHFW) missionmodeproject.The taskinvolvedstudying

3. Abhishek Bhatt (PMP Certified, Deputy General Manager - NISG)
Email : Abhi07_bhatt@yahoo.com
Mob No : +91-9818882078
the ICT preparednessinhealthsector inGovtof India,interactingwithall stakeholders( 6 state visitsasfield
work,interactionwithIndustry,NGOs,donoragenciessuchasBill and MelindaGates,MoHFW, NHSRC et al)
and framingthe core scope documentforHealthMMP. The final deliverablesforthisconsultingengagement
was
 Core Scope Document : The objective of thisdocumentwastodefinethe scope forITInterventionin
Health MMP
 AssessmentReport:Asa part of thisreportwe were supposedtodoprimaryfieldresearchbyvisiting
6 states ( shortlistedonparametersdefinedbyMoHFW of High Focus,Advancedand moderate) for
3-4 days and for others states secondary research was to be carried out on the IT readiness and IT
maturity of the states for Health MMP.
 Concept Note Document: This document was prepared to list the basic concept behind the entire
exercise of scoping.
Keynumbersrelatedtoprojectare : ProjectDuration:1 Yr, TeamSize : N/A,ContractSize : N/A,Projected
Scope of Project:1000+ Crore
Ministry of Art Culture and Language ( GNCDT): The Department is in possession of rich and unique
collections of original records, maps and microfilms relating to events,which took place in 1785 onwards in
India. The projectenvisage digitizationmicrofilmingof recordsandmakingthe digital contentavailable toall
citizens. The key deliverables of the project were :-
 AS IS Report:
 Best Practices Report : This involved carrying out field study of top-5 Archives in India where
digitsation and microfilming has been undertaken.
 Detailed Project Report followed by EFC Note and RFP
Keynumbersrelatedtoprojectare : ProjectDuration: 2 Yr, TeamSize : N/A, ProjectedScope of Project: 55+
Crore
Some of the major Non E-Governance Projects:-
Norwich Union-UK(ProcessConsultant):NorwichUnionintendedtoimplementaunique product“payas
youGo- Car Insurance”.Abhishekwasinvolvedinthe pilotstage of the projectandkeyactivitiesinvolved
were :-
 Studying the processes in-place and gaps which need to be addressed to ensure successful
implementation of the project.
 The study involved interviewing the organization chart and mapping the roles and processes
accordingly.
The outcome of the studywas tosetupan ODC in Pune forlevel-1supportanddefine the processesand
road map requiredforthe Go Live of project. Thetangible improvementwasin termsof reduction on
operationsexpenses,reduced turn-around timeforcustomergrievanceredressal,revamping of roleand
responsibilities.

4. Abhishek Bhatt (PMP Certified, Deputy General Manager - NISG)
Email : Abhi07_bhatt@yahoo.com
Mob No : +91-9818882078
NHS – UK (MigrationConsultant):As a Data MigrationConsultant,AbhishekwasinvolvedasData Migration
leadinthe roll out of billiondollarITmodernisationof NHS-UK. Keyactivitieswere
 Liaisingwithstake holdersinthe projectandprovidingtechnical consultancy.
 Interactingwiththe Trust(NHS) and analysingthe problemstheymightface whentheymigrate
fromlegacysystemtonewMillenniumapplication.
 Conductingcheckpointmeetingswithall the stake holders&alsocarrying outthe impactanalysisof
data qualityonthe functionalityof the system.
 Workingon Data Migrationtoolslike Pre LoadVerificationTool (PLV),PLCV Tool whichwere
developed&maintainedinhousebyus(TCSresources) andcarryingout othertechnical worklike
writingscriptsinUnix,PL/SQLetc whichhelpinanalysingthe dataquality.
 As a Data MigrationConsultantthe ultimate goal istodeliverthe qualityof datathat system
requires asinputforsuccessful ITimplementation.
 Carryingout the final Data Migrationactivityasa cut overexercise fromlegacytonew Millennium
application.
The tangibleoutcomewasGo Live of theapplication within thespecified time frame.Reduction in time taken
a) to bookappointmentwithdoctor,b) waiting timeforavailability of surgical appointments.Improved
utilization of resourcesi.e. doctorto patients,medicalequipment’susageetal, betterresource management,
forecasting and analyticalmechanisms.
Scottish Water : As a Program/Implementation Manager for Scottish Water (UK) customer for one there
mission mode projects CISP. The project involved developing& implementing an IT Solution (CISP) which
wouldact as a single versionof truth,integrate all the informationinone database,andmake all standalone
applications redundant ( in Scottish Water there were 119 IT applications) thereby simplifying the IT
Landscape of the customer. Keynumbersrelatedtoprojectare :ProjectDuration:1.5Yrs, TeamSize : 35 FTE,
Business Size : 2 Million GBP. Key activities were :-
 Delivery&QualityManagement: Managing the end to end processfrom multi site offshore – onsite
development model , to operating within the strict operational model i.e. recruiting local UK team
certified by MOD (Ministry of Defense – UK) to work on production data, engaging with multiple
vendors like Fujitsu, Oracle et al , ensure that quality processes are adhered
 ImplementationManagement:AsanimplementationmanagerIneedtomanage the implementation
within the SLA/OLA framework of all the stake holders.
The tangible outcome was reduction in the O&M cost of IT applications, improved contract management,
reduction in time taken to implement new water pipeline projects et al.
Areva-France (Transition and Program Manager): As a Program Manager for AREVA (France) project,
Abhishekwasresponsibleforsettingupthe ODCforthe customer& startthe engagementinoffshore model.
Areva was doing outsourcing for the first time & Abhishek as Program Manager was responsible to ensure

5. Abhishek Bhatt (PMP Certified, Deputy General Manager - NISG)
Email : Abhi07_bhatt@yahoo.com
Mob No : +91-9818882078
thatAreva’sexperiencewithoutsourcingissuccessful. Projectvital stats:TeamSize:45FTE, BusinessVolume
: 3 Million Euro/Year. Key activities were :-
 Delivery Management: This involves Incident Management and reporting of Incidents w.r.t SLA’s.
 Quality Management Interacting with Quality Assurance Group in monthly & quarterly audits. As a
part of process compliance Iam alsoresponsible thatall the qualityproceduresare strictlyfollowed
like BSC(BalancesScore Card),PMR Audit,SecurityAudit,ScatterChart,BCP,UPP,SDLC Process etc.
 Risk Management:Conductingcheckpointmeetingswithall the stake holderseveryweektoassess
the progress of work and also to study the future development work that are in pipeline
 Contract/Commercial Management: The Financial activities like costing, budgeting, WON
Management etc comes under scope of Program Manager.
 BusinessDevelopment: Asa ProgramManager I am alsoresponsible forgettingnew businessforthe
organisation & am involved in RFP/POC & presentationcreations. Abhishek helped in setting up the
Offshore Development Centre for Areva
The tangible outcome was reduction in the O&M cost of IT applications, and improves SLAs