This curriculum vitae is for Alistair K Smith, who has over 15 years of experience as a project manager specializing in IT implementations. He has managed large projects for banks like Lloyds, RBS, and Clydesdale Bank, as well as for Standard Life and Skills Development Scotland. His experience includes implementing systems like ERP, HR/payroll, billing, and housing management applications. He has a proven track record of delivering projects on time and on budget.

1. Curriculum Vitae – Alistair K Smith
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Address: 5 Carnalea Court Telephone : 01563 821064
Galston Mobile: 07884 474 809
Ayrshire Email: al.smith@alistairksmith.co.uk
KA4 8HY
Profile
A highly motivated, results-oriented project manager (Prince2 practitioner) with a proven track record
in the successful delivery of major projects throughout the UK
I’m a Programme/Projects Manager with a background in professional services, IT Outsourcing and
managed service with skills and experience covering software deployment, business transformation,
IT/IS implementations, consulting and system integration
Comfortably operating at all organisational levels up to & including CTO/CEO and demonstrating
excellent leadership and commercial skills. I am a strong influencer and innovative problem solver
in high-pressure commercial environments
Subject matter expert in a vast number of IT and Business disciplines
Achievements
1. Integral part of the management team that implemented a hub & spoke IT solution at Lloyds Banking
Group
2. Delivered network transformation in RBS resulting in £125M savings per annum to the bank
3. Implementation of first of a kind WEB product for Standard life (Lifelens)
4. Managed business change and transition to a fully managed outsourced service
5. Managed the supplier selection process for SDS/SE thru a compliant competitive dialogue process that
achieved £8M reduction to the original OJEU notice value giving £20M savings over the contract term
6. Implementation of group wide ERP (£8.5m) & HR and Payroll system (£4.5)
7. Multi million pound P&L responsibility delivered to pre defined targets
8. Managed outsourced application development and support contracts in an off-shore model
9. Business Continuity and Disaster recovery planning & implementation
10. Delivered programme of legacy system replacement inc integration of Oracle financials
Key Competencies:
 Business change / Transformation (10 years +)
 Project and programme management (10 years +)
 Infrastructure, Network and Application system integration (10 years +)
 Supplier, vendor and stakeholder management (15 years +)
 Development of operational processes and procedures (10 years)
 Cost reduction and profit turnaround strategies (15 years +)
 Multi disciplined IT Team Management (15 years +)
 Multi-disciplinary team leader with vast management experience
 Utilising Agile software development/project management methodologies
Academic and professional qualifications:
 Prince 2 Practitioner
 ITIL accredited (V2)
 Scottish Certificate of Education
 HNC in Mechanical Engineering

2. Curriculum Vitae – Alistair K Smith
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Professional experience
August 2015 - Present
Clydesdale Bank Plc (Interim)
 Delivering Business & Systems changes to support the Banks separation from NAB
 Responsible for Payments system transition inc data migration & service integration
August 2012 – August 2015
Lloyds Banking Group: (interim)
Senior Project Manager
 Delivering new Digital Channels on behalf of Global Payments
 Implementing new Transaction Management Hub (TMH) - managing team of 30 Business & Systems
analysts
 Full end to end project lifecycle including Manage Interface between 3rd party supplier & the business
July 2011 – July 2012
Royal Bank of Scotland: (interim)
Senior Project Manager
 Business Engagement Manager on the Network Transformation Programme (NTP)
 Responsible for new VOIP solution to over 23000 UK&I users
 Manage Interface between 3rd party suppliers, business & NTP
May 2010 – June 2011
Standard Life: (interim)
Senior Project Manager
 Working as an Agile PM on a new Lifelens Programme
 Responsible for the delivery of the Technical Scrum covering:
o IT/IS handover in to supporting OLA/SLAs
o Management of bespoke code development (java & wicket)
o Definition of Non Functional requirements & delivery
o Business process definition & change inc 3rd party vendor management
o Responsible for release & configuration Management
April 2009 – April2010
Skills Development Scotland / Scottish Enterprise: (interim)
PMO Project Manager
 Assisted in setting up the PMO processes & procedures to Prince 2 standards
 Delivered Website solutions for both Corporate, Stakeholder, Customer and internal business access
 Provided advice and guidance in supplier selection of a replacement HR & Payroll system
 Delivered a number of high value/high impact projects aligned to the Business Operating Plan
 Provide Due Diligence consultancy as part of an overall business review
 Managed the supplier selection as part of the OJEU Competitive Dialogue process
 Provided outsourcing consultancy around the selection of a managed service provider
 Managed the overall programme of work within the Commercial Workstream
May 2008 – March 2009
Glasgow Housing Association: (Interim)
Senior Project Manager
 Implementation of a new Performance Management system from Covalent
 Functional implementation & upgrades to Northgate Housing Application (iWorld)
 Implementation of Financial Management solutions covering Debt Recovery & Direct Debit capability
 Implementation of ITIL based service management processes& the HEAT system from Frontrange
October 2007 – April 2008
Scottish Government - Accountant in Bankruptcy: (Interim)
Senior Project Manager
 Case Management system upgrade to meet new government legislation
 business process analysis & design, software development, deployment and testing
 Assignment to establish an IT Applications support function& ITIL based change management process
 Defined & implemented new structure, roles, scope & integration with external IT partners

3. Curriculum Vitae – Alistair K Smith
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January 1990 – October 2007
Various IT Roles in a number of business sectors (Permanent)
 Deputy to the programme director in delivering group wide Finance and HR & Payroll system solutions
 Responsible for group wide Application Systems supported UK wide by 20 multi skilled BA’s
 Service management delivering to closely defined SLAs covering in excess of 5000 business users
 Delivered a quality ITIL based service to customers & repeatable infrastructure support model.
 Managed the outsourcing of business systems support and hardware/software acquisition
 Managed system availability & capacity to meet business demands.
 Managed the profit & loss of an operational budget of ~£15M and project capital of ~£3M. Operational
savings of £4M were realised over the period. Supplier contract negotiation
 Project Managed the technical design & implementation of the group wide SAP installation
 Managed IT service delivery including service desk, desktop support, key bespoke applications and oracle
financials, LAN & WAN support to various UK & Eire sites.
 Coordinated the 24x7 support of mission critical systems and data centre operations for site manufacturing
and engineering functions. Partnered with sister teams in the USA.
 Developed the IT and Telecomms strategic roadmap for business wide application development
 Designed, Implemented & tested an IT disaster recovery plan
 Maintained IT security (audit & compliance) of manufacturing & engineering systems to BS5770 &
ISO9002 standards.
To December 1989
Glacier Metal: (Permanent)
 Recruited as a Graduate Engineer and promoted through several grades, reaching Technical Specialist
 Principal Engineer in a medium to large company environment with a high degree of personal
responsibility.
 Promoted to IT Role where I Managed the 24x7 support of mission critical systems and computer
operations for site manufacturing and engineering functions.
Application expertise Technology expertise
 Accounting Hardware : HP, Sun, Sequent, Wintel
 Financial (ERP) Infrastructure : EMC, BMC, Veritas, Biztalk, Touchpaper
 Telecommunications Applications: Portal Infranet, Saville, Geneva, Informatica
 Manufacturing Applications: Remedy, Siebel, Causeway Financials, Sage
 HR&Payroll Applications: Sun Accounts, Trent, SAP, Oracle Financials
 Data Warehousing Applications: Anite Systems, Northgate Housing Mgmt.
 Billing systems, CRM Applications: Covalent, Ciphr, Peoplesoft
 MIMS stock management Applications: Umbracco, Sharepoint, TSP, Vebnet V3
 Housing Management Infrastructure: Websphere, Axway, Cisco VOIP
 Web Development solutions Equation & Fusion applications
 Financial Services Systems Intellimatch – payment transaction reconciliations
 Lotus Notes
 Real Team Concert (RTC)