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CV / Resume : April 2016
Name: Mr Anthony B. Campbell ( Director – ‘Limited Company’ status)
Email: anthonycampbell8761@gmail.com
Contact / Mobile: (UK +0044) 07836 257 080
Location: Wembley, North West London (South East UK)
Key Skills: ICT Deployment & 2nd
Line Desktop Support Analyst (Hardware Break/Fix)
WORK PROFILE
Most recently, I have contracted as a laptop upgrade and deployment project engineer. I am
though an experienced, customer facing ICT Desktop Engineer supporting blue-chip
companies across London & the South East – using Active Directory, MS Exchange and
Remote Support software. Organised and capable, I have no problems operating as a sole
site engineer, deputising as a Team Leader or as part of a team on a project (SCCM
deployment or Upgrade / IMAC relocations.) employing my skills as hardware engineer to
setup and remedy faults on Servers, Workstations, Laptops and Printers (inc MFD’s)
WORK HISTORY
Deployment / Upgrade Project Engineer ( Sept 2014 - March 2016 )
• Provision of new Macbook Pro, MS Surface Pro3, Dell 5250, Lenovo and HP laptops with Win7 &
8.1 installed, fault finding & resolving arising IT issues, networking or User customisation.
• Meet and Greet Staff inc’ MD’s, provide a short term loan whilst current laptop is processed.
• Copy & Restore User profile data and MS Outlook files from / to upgrade (directly and via
external hard drive.)
• Training & introducing Users to new OS, software and hardware.
• Stores management, relocating legacy equipment to stores making ready for Third party
collection.
• Using custom SCCM images to setup new laptops.
• Break Fix legacy laptops, using cannibalised parts as required.
• Provision of new Lenovo laptops prior to relocation, using SCCM & Active Directory.
• Floor walking, fault finding & resolving arising IT issues, networking or User customisation.
• Setting up new printers and queues, training & introducing Users to new hardware.
• Stores management, relocating legacy equipment for Third party collection.
• Collection of pallet truck deliveries and convey equipment to correct project floor.
• Report issues with SCCM image to relevant teams and update management.
• Offices located at Liverpool St & Chelmsford, liaising with permanent support teams.
• Deputy Team Lead and 1st
/2nd
Line Windows7 & Office 2013 customer facing support,
• Project: Installation of ‘Centrastage’ on 320x laptops and 80x PCs
• Configuration of MFD scan to email & general hardware support including out of warranty
laptop repairs.
Accenture PLC, Amlin PLC and Trinity, Church of England Schools
Steria: Communities & Local Govt.
CV / Resume : April 2016
Desktop Support Engineer ( October 2013 – July 2014 )
• 2nd
Line Windows 7&XP Customer Facing Outlook/Exchange Engineer,
• Printer Project, Win7 Upgrade & Migration, Blackberry Installations
• User Networking, VPN and Multi-site ( 30+ ) Router Configuration across South East London
and out of their offices in Cambridge (Horizon Park).
Metropolitan Housing Partnership, JewishCare (reg Charity)
E-CRB accredited Schools ICT Engineer ( June 2012 - Sept 2013)
• 1st
/2nd
Line Windows 7&XP Customer Facing Engineer,
• Large scale Win7 Upgrade & Migration & IMAC relocations
• Team Assist and multi-site support for School IT Engineers.
Croydon, Barnet & Lewisham Schools
Project, Helpdesk Support Analyst & Remote Support Engineer ( August 2011 - June 2012)
• Helpdesk, Server maintenance and Active Directory Account setup, staff induction, software
Installation and Outlook Exchange Admin
• Remote Windows Support for medical operatives across country.
The Health Foundation & United Response (reg’d Charities, )
Other Contracted Clients (2007-2011)
Liverpool Victoria Insurance, Unison - Bank of America Merrill Lynch
Kelway UK LTD (night shift engineer) - London Bridge Hospital (Private)
Wincor Nixdorf for CNH Tractors (site engineer, hardware - 16x months)
PERMANENT ROLES
Senior Hardware Engineer @ Computacenter PLC (1997-2007)
Initially a sole site engineer at Prudential Bache Ltd, and then Daiwa Europe Ltd and then
Server Accredited Technical Resource Eng covering sites for Absent Engineers, performing
daily managed services, BAU duties inc’ software & office IT Desktop Support and Workshop
Breakfix repairs of all IT Hardware. HP/Compaq – Dell – IBM/Lenovo & Toshiba accredited.
Technical Officer @ BT PLC (1980-2003)
Joined as an apprentice, after 3 years confirmed as International Circuit Provision Engineer.
Promoted to Technical Officer, testing and installing International telephone lines.
Transferred to IT Support for BT offices about the City. Carrying out office relocations,
installations, software and hardware workshop repairs.
CONTRACTUAL DUTIES PERFORMED…
Mobile ICT Desktop & Hardware Support Engineer for Croydon, Barnet and Lewisham Borough
Infants and Junior schools. Various duties including Windows 7 upgrade and migration of desktops
and laptops.
CV / Resume : April 2016
Customer facing Helpdesk engineer. New account creation in Exchange & AD, User Account Admin,
management of and fault resolution of MS-Office and Outlook Incidents. Stock management of loan
kit.
IMAC migration & relocation of desktops and laptop projects & countrywide remote desktop
support, upgrading & replacing of legacy equipment, installing encryption software &
troubleshooting issues, educating Users in WIFI connectivity and MFP hardware.
Stripping down, rebuilding, upgrading and configuring Toshiba, HP, Dell & IBM laptops and HP
Desktop PC’s, printers and MFPs.
VIDEO & PRODUCTION DUTIES PERFORMED…
I am also a Company Director of ML7 Creative Ltd (in its 3rd
year), providing Event Video &
Photographic Services including DVD authoring, consulting on No/Lo Budget video productions for
community groups and individuals, 3D animation and screenwriting.
Additional Information:
Full, Clean UK Driving Licence
Willing to Relocate & if required have no problems with International roles or travel.
Limited Company: ML7 Creative Ltd (est’d 2014)
REFERENCES AVAILABLE ON REQUEST
Notes.

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AB Campbell cv april 2016

  • 1. CV / Resume : April 2016 Name: Mr Anthony B. Campbell ( Director – ‘Limited Company’ status) Email: anthonycampbell8761@gmail.com Contact / Mobile: (UK +0044) 07836 257 080 Location: Wembley, North West London (South East UK) Key Skills: ICT Deployment & 2nd Line Desktop Support Analyst (Hardware Break/Fix) WORK PROFILE Most recently, I have contracted as a laptop upgrade and deployment project engineer. I am though an experienced, customer facing ICT Desktop Engineer supporting blue-chip companies across London & the South East – using Active Directory, MS Exchange and Remote Support software. Organised and capable, I have no problems operating as a sole site engineer, deputising as a Team Leader or as part of a team on a project (SCCM deployment or Upgrade / IMAC relocations.) employing my skills as hardware engineer to setup and remedy faults on Servers, Workstations, Laptops and Printers (inc MFD’s) WORK HISTORY Deployment / Upgrade Project Engineer ( Sept 2014 - March 2016 ) • Provision of new Macbook Pro, MS Surface Pro3, Dell 5250, Lenovo and HP laptops with Win7 & 8.1 installed, fault finding & resolving arising IT issues, networking or User customisation. • Meet and Greet Staff inc’ MD’s, provide a short term loan whilst current laptop is processed. • Copy & Restore User profile data and MS Outlook files from / to upgrade (directly and via external hard drive.) • Training & introducing Users to new OS, software and hardware. • Stores management, relocating legacy equipment to stores making ready for Third party collection. • Using custom SCCM images to setup new laptops. • Break Fix legacy laptops, using cannibalised parts as required. • Provision of new Lenovo laptops prior to relocation, using SCCM & Active Directory. • Floor walking, fault finding & resolving arising IT issues, networking or User customisation. • Setting up new printers and queues, training & introducing Users to new hardware. • Stores management, relocating legacy equipment for Third party collection. • Collection of pallet truck deliveries and convey equipment to correct project floor. • Report issues with SCCM image to relevant teams and update management. • Offices located at Liverpool St & Chelmsford, liaising with permanent support teams. • Deputy Team Lead and 1st /2nd Line Windows7 & Office 2013 customer facing support, • Project: Installation of ‘Centrastage’ on 320x laptops and 80x PCs • Configuration of MFD scan to email & general hardware support including out of warranty laptop repairs. Accenture PLC, Amlin PLC and Trinity, Church of England Schools Steria: Communities & Local Govt.
  • 2. CV / Resume : April 2016 Desktop Support Engineer ( October 2013 – July 2014 ) • 2nd Line Windows 7&XP Customer Facing Outlook/Exchange Engineer, • Printer Project, Win7 Upgrade & Migration, Blackberry Installations • User Networking, VPN and Multi-site ( 30+ ) Router Configuration across South East London and out of their offices in Cambridge (Horizon Park). Metropolitan Housing Partnership, JewishCare (reg Charity) E-CRB accredited Schools ICT Engineer ( June 2012 - Sept 2013) • 1st /2nd Line Windows 7&XP Customer Facing Engineer, • Large scale Win7 Upgrade & Migration & IMAC relocations • Team Assist and multi-site support for School IT Engineers. Croydon, Barnet & Lewisham Schools Project, Helpdesk Support Analyst & Remote Support Engineer ( August 2011 - June 2012) • Helpdesk, Server maintenance and Active Directory Account setup, staff induction, software Installation and Outlook Exchange Admin • Remote Windows Support for medical operatives across country. The Health Foundation & United Response (reg’d Charities, ) Other Contracted Clients (2007-2011) Liverpool Victoria Insurance, Unison - Bank of America Merrill Lynch Kelway UK LTD (night shift engineer) - London Bridge Hospital (Private) Wincor Nixdorf for CNH Tractors (site engineer, hardware - 16x months) PERMANENT ROLES Senior Hardware Engineer @ Computacenter PLC (1997-2007) Initially a sole site engineer at Prudential Bache Ltd, and then Daiwa Europe Ltd and then Server Accredited Technical Resource Eng covering sites for Absent Engineers, performing daily managed services, BAU duties inc’ software & office IT Desktop Support and Workshop Breakfix repairs of all IT Hardware. HP/Compaq – Dell – IBM/Lenovo & Toshiba accredited. Technical Officer @ BT PLC (1980-2003) Joined as an apprentice, after 3 years confirmed as International Circuit Provision Engineer. Promoted to Technical Officer, testing and installing International telephone lines. Transferred to IT Support for BT offices about the City. Carrying out office relocations, installations, software and hardware workshop repairs. CONTRACTUAL DUTIES PERFORMED… Mobile ICT Desktop & Hardware Support Engineer for Croydon, Barnet and Lewisham Borough Infants and Junior schools. Various duties including Windows 7 upgrade and migration of desktops and laptops.
  • 3. CV / Resume : April 2016 Customer facing Helpdesk engineer. New account creation in Exchange & AD, User Account Admin, management of and fault resolution of MS-Office and Outlook Incidents. Stock management of loan kit. IMAC migration & relocation of desktops and laptop projects & countrywide remote desktop support, upgrading & replacing of legacy equipment, installing encryption software & troubleshooting issues, educating Users in WIFI connectivity and MFP hardware. Stripping down, rebuilding, upgrading and configuring Toshiba, HP, Dell & IBM laptops and HP Desktop PC’s, printers and MFPs. VIDEO & PRODUCTION DUTIES PERFORMED… I am also a Company Director of ML7 Creative Ltd (in its 3rd year), providing Event Video & Photographic Services including DVD authoring, consulting on No/Lo Budget video productions for community groups and individuals, 3D animation and screenwriting. Additional Information: Full, Clean UK Driving Licence Willing to Relocate & if required have no problems with International roles or travel. Limited Company: ML7 Creative Ltd (est’d 2014) REFERENCES AVAILABLE ON REQUEST Notes.