Ahmed Mostafa Ibrahim is a systems analyst and technical manager based in KSA with over 10 years of experience managing IT projects. He has managed teams implementing public WiFi networks and 3G offloading projects covering over 14k access points. His technical skills include Aruba, Cisco, Juniper, Microsoft, and he has certifications in JNCIA, CCNA, ACMA, MCSA. He aims to take on more challenging tasks by continuously learning new technologies.

1. Ahmed Mostafa Ibrahim
KSA
Mobile KSA: +966 55 794 3329
Mobile Egypt: +201091513364
Email: amostafa85@outlook.com
:Objective
My career objective is to successfully manage and lead my team to achieve the desired goals and to
learn new technologies and combine them with the knowledge and experience I have gathered
earlier. This way I can expand my expertise so that I can do even more challenging and interesting
.new tasks
:Education
BSc Information Systems Management - July 2009. New Cairo
. Academy University, Egypt. Cumulative Grade: D
+Graduation Programming Project Degree: A
:Exp Certificates
Juniper
o Juniper overview
o JNCIA
o Networking Fundamentals
:Cisco
o (Cisco CCNA (640-801
o (Cisco CCNA (640-554
:Aruba
o ACMA
:Microsoft
o MCSA
:Other
o ISA - Information Systems Analyst
o SQL, ASP.NET, HTML / HTML5, CSS, JavaScript
:Major Technical Achievements during My Career Path
o Worked in Implementation of a Public Wi-Fi & 3G offloading project that covers more than 14K
AP’s and around 250K users for one of the biggest ISP’s in KSA. In brief all traffic is being
aggregated centrally in one core in the main city with a backup in another city then it passes
through authentication layer then finally the NAT layer. The traffic include public Wi-Fi users
and 3G users’ traffic, which being offloaded once they enter
o ESM / EPO / McAfee / Siem
o Paloalto
o VB.NET, C#.NET
www.domaincairo.com
o Dynamics AX
o Oracle 10g
o MCSA

2. .the Wi-Fi coverage zone. The technologies used are Aruba, Cisco, Accuris and F5
o Managed, Testing and checking the passive installation, Access point mounting, labeling,
coverage, Noise, throughput, download and upload speed check and finally UAT then HO to
.service provider
o .Configuring Mesh-Portal AP’s and ARUBA 3000 SERIES
o .(Generating TSSR (Technical site survey reports), LLD (Low Level Design
o .Routing and assigning subnets for the existing projects from IP pool provided from ISP
:Job Experience
. (Company: BMC (Riyadh, KSA
.(Job Title: System Analyst, Technical Manager (May 2014 until Current
:Job Role
o .Responsible of eastern and central regions projects
o Manage team of field engineers, technicians during Installation and
Implementation .Phase
o .Handle Project phase petty cash and settlements
o Helping in interviewing, assigning Human resources and assigns individual responsibilities in
.the projects
o Helping in preparing technical proposals, acquisition, UAT and LLD for each existing
.project
o .Revise and approve some project phases technically with PM
o Helping in preparing technical proposals, acquisition, UAT and LLD for each existing
.project
o Providing customer with all required documents like LLD (Low Level Design), UAT
.((User Acceptance Test), TSSR (Technical site survey reports
o Providing customer with all required documents after reviewing contents like LLD (Low Level
Design), TSSR (Technical site survey reports), As-Built document, UAT Migration Plans and
.detailed network diagrams
o .Responsible from scratch to hand over of new existing projects
o Coordinate, Communicate with Business team/ Planning team/ Operation team/ Security team/
procurement team/ Finance team and Facilities team to ensure the compatibility between the
.business requirement and the technical capability
o .Manages daily operational aspects of the existing project and scope
o .Act as Project manager in case of Project manager is in vacation
:Projects
o Mobily Wi-Fi & DC.
o .KFUPM – King Fahd University of Petroleum and Minerals
o .SAPTCO – Saudi Public Transport Company
o .SCECO – Saudi Consolidated Electricity Company
o .SRO – Saudi Railways Organization
o KFIA – King Fahd International Dammam Airport.
o .EJH - Al Wajh Domestic Airport
o .VIVA Bahrain - City Center WI-FI Coverage Connectivity
o STC WiFi & DC

3. . (Company: BMC (Riyadh, KSA
.(Job Title: Telecommunications Engineer (November 2012 until Current
:Job Role
o Lead team of technicians to install, implement and integrate the Network as agreed with
.customer to meet his requirements based on agreed design documents
o .Revise and approve some project phases technically with PM
o Helping in preparing technical proposals, acquisition, UAT and LLD for each existing
.project
o Providing customer with all required documents like LLD (Low Level Design), UAT
.((User Acceptance Test), TSSR (Technical site survey reports
o .(Maintaining LAN, Wi-Fi connectivity, Devices (Access points & Switches
o .Troubleshooting Customer Issues
o Performing installations, implementation, integration troubleshooting and maintenance of
network equipment, installed and upgraded software and hardware equipment, oversee the
management of subcontracted work, including working with upper levels of the subcontractor
.structure
(Company: Aramco (Jubail, KSA
Job Title: SOC Engineer
:Job Role
o Reviews asset discovery and vulnerability assessment data. Explores ways to identify stealthy
threats that may have found their way inside our network, without detection, using the latest
threat intelligence. Conducts penetration tests on production systems to validate resiliency
and identify areas of weakness to fix. Recommend how to optimize security monitoring tools
.based on threat hunting discoveries
Company: BMC (Riyadh, KSA)
Job Title: NOC Engineer
:Job Role
o Monitor the performance and capacity of computer systems using a variety of tools, look for
hardware, software, and environmental alerts or malfunctions. When an issue is identified, .
work to determine the cause of the problem
Troubleshoot Problems when a problem impacts the IT services, works to triage or
troubleshoot the problem, if possible. coordinate with third-party vendors, . customer contacts,
or other IT teams
Track all Issues while responding to incidents, always carefully track and document all issues
and resolutions in detail. This increases the knowledge base our NOC team also it's record of
the health of the system. also responsible of ticketing system to be updated
Report Incidents when problems are too large or complex for quick troubleshooting, escalate
the issue to management, other IT resources or 3rd party vendors for assistance in reaching a
resolution. maintain ongoing communication within the team and externally, to keep all
stakeholders .aware of relevant, known issues and the steps being taken
o
o
o
:Projects
o Mobily Wi-Fi & DC.
o .KFUPM – King Fahd University of Petroleum and Minerals
o .SAPTCO – Saudi Public Transport Company
o .SCECO – Saudi Consolidated Electricity Company
o .SRO – Saudi Railways Organization
o KFIA – King Fahd International Dammam Airport.
o .EJH - Al Wajh Domestic Airport
o .VIVA Bahrain - City Center WI-FI Coverage Connectivity
o STC WiFi & DC

4. Company: BCC - Building Construction Company (Dammam, KSA). Job Title:
ERP App Manager (2012). Job Role
o Assisted in Applying ERP System in the company
o Joining Programming team to develop system
o ERP Instructor to the company employees
o Application Assistant
o (Managing Company Hosting, Domains, and websites (Cpanel
o ( System Administration ( ISA, Server 2008
o Leading Team of IT Technical Support Engineers
Company: PMACO – Prosperity Multi Activities CO (Khartoum, Sudan). Job Title: IT (2011
(to 2012
:Job Role
o Builder IT DEPT
o Working as a programmer to build the company program from scratch
o Deploying the new system
o Introducing, training the employees to the new system
o Act as an IT Manager
o Monitor daily task and follow up
o Coordinate with the high-level persons
o Instructor in Khartoum international exhibition for Poultry
o Reporting to GM
o Preparing reports and customizations for ERP application and related business software
o Conducted training and demonstrations for end users about new and modified programs
o Assisted in installation, development and improvement of software products for end users
o Submitted reports relating to functional specifications and ERP application changes
o Act as one of junior team staff and users and assisted with technical issues and ERP implementations
o Participated in leaning of business strategies to analyze system project during actual functioning
o Small prototype of ERP App by Visual Basic 6, Accsess and crystal report
-Install, configure and migrate from Microsoft Exchange ver from 2007 to 2013.
-Expanded e-mail capabilities through interconnecting Microsoft Exchange implementing Internet
Mail Service (IMS) and deploying Outlook Web Access.
-Created and supported 5000 total Exchange users in 3 locations nationwide and worldwide, as well
as corporate office users. Created, managed, and supported thousands of Exchange objects such as
distribution lists and other managed Exchange objects.
-Proficiency with Microsoft Exchange Management Console.
-Managed Exchange client configuration using Microsoft Office Outlook 2003 & 2007.
-Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office
Outlook E-mail, Calendaring & Scheduling.
-Lowered spam by 99% using firewall filtering with real-time spam black lists for incoming email by
installing, configuring, and using Barracauda Networks Spam and Firewall Software.
-Maintained optimal Exchange server health by using Quest server products such as Spotlight on
Messaging for Exchange.
-Produced server reports to higher management using third-party tools.
-Supported wireless capabilities.
-Added user accounts, troubleshot issues with users and monitored usage on multiple applications.
-Resolved technical issues for clients in person, on the phone and through e-mail.
-Tracked, analyzed and interpreted trends in e-mail system data.
o

5. :Summary of Skills
: Operating Systems
Windows 1.0 to Windows Azure, Server, Windows 10 and all Linux distros.
Network OS: Junos, Cisco, Aruba
Graphic Apps: Adobe PS, AI, Corel Draw
:Training Courses
o PMP
o ACMA
o MCSE
o Microsoft Exchange Server 2003, System Administration
Languages
Arabic: Mother tongue.
English: Good
:Personal Qualifications
.1 .Self & Good learner
.2 .Ambitious
.3 .Communications Skills
.4 .Work under pressure
Personal Data:
Nationality: Egyptian
Gender: Male
Marital Status: Married
.Hobbies: Travel, Tech
https://www.linkedin.com/in/ahmedmostafa3/
.Company: Private Work
.Job Title: Web & Software Developer
. Time: Work during free time
.Pentest ,Reverse Engineering, Android APP and Web design,
.(Company: Al-Foah Palm Sectors (United Arab of Emirates
Job Title: Eastern Area branch manager (From January 2006 to October
.(2010
:Job Role
o Eastern Area branch manager (2010(coordinating between other branch managers, factory
.(and transportation trucks long of season to end, Handling customer escalations (2010
o .(Act as a data Entry (best receiving officer Honoring Cert) (2006
o .(Act as Supervisor of data entries (2007
o (Act as Supervisor and responsible of cold stores (store and systems
.(2008

6. Certifications