Aaron Wade is a senior level IT professional with over 12 years of experience managing server and network infrastructure. He currently works as an IT Systems Manager for Altus ACE, where he oversees the design of new network systems and domain setup. Previously he held roles such as Senior Systems Administrator for JSW Steel USA, where he upgraded network infrastructure and implemented a VOIP phone system.

1. AARON S. WADE
4514 Arbor Ln  Pasadena, TX 77505  281-799-0047  aaronwade@outlook.com
SENIOR LEVEL IT PROFESSIONAL
Accomplished Systems Administrator with over 12 years of experience and proven success in developing,
and managing server and network infrastructure solutions for business growth.
QUALIFICATION HIGHLIGHTS
 LAN/WAN Administration
 Project Management
 Workflow Planning
 Process & Productivity
Improvement
 Technical Support
 Systems Installation,
Configuration & Upgrading
 Documentation Control
 Network Design &
Management
 Policies & Procedures
 Training & Mentoring
TECHNICAL SKILLS
Hardware: Dell Servers, HP Servers, WAPS, Firewalls, Sonic Wall Routers, Cisco Switches, Nimble, Netapp
OS Platforms: Windows XP-8, Windows Server 2008-2012 R2 w/, APPL, Cisco IOS, ,Cisco Call manager
Software: MS Office, Symantec Endpoint Console, Windows Terminal Services,Citrix zenapp, Exchange
2010-13, Lync, Cisco IOS, VMware ESX, Hyper-V, MS SQL, Cisco Unified Communications (VOIP),SCCM
Protocols: LAN/WAN, TCP-IP, VPN, DHCP, DNS, POP3, SMTP, FTP, VOIP, HTTP, HTTPS, DFS, IIS, SIP, H,323,
PROFESSIONAL EXPERIENCE
ALTUS ACE — Pearland, TX April 2016 – Current
IT Systems Manager
Hired as IT Manager responsible for all end user support and systems administration of a startup company.
Reporting to the VP of IT and repsonsible for future addtions of two helpdesk represenatives.
 Overseer for designing new Network/Systems Infrustructure and domain of new company.
 Installation of new building equipment ei: Server Rack, Cable structure and UPS installation.
 Implmentation of new Active Directory Structure, configuration of SCCM, Endpooint protection and
Storage Devices

2. JSW STEEL USA — Baytown, TX, August 2013 – September 2015
Sr. Systems/Network Administrator
Hired as a full-time Sr. System/Network Administrator, Reporting to the Director of IT, and managing a
Junior Administrator as well as a helpdesk representative.
Key Contributions:
 Provided end user support as well as all aspects of Installation and administration of Windows, Network,
LAN/WAN/VPN, VMware & Hyper-V, Microsoft Server, AD/DNS, and Wireless Access Points. Served as
main point of contact for all I.T. vendors and suppliers for consulting.

3.  Directed upgrade of Windows 2003 Server environment to Windows 2012, utilizing Group Policies to
better manage and secure end clients as well as Increasing VPN Capabilities and imaging new pc’s;
greatly increasing production by reducing down time for new computer rollouts
 Project lead for implementing entirely new internet fiber 80 MB connection, network switches and
firewall upgrades, as well as wireless access points for improvement of product identification via
handheld barcoding; thus improving system reliability and performance by speeding up network
infrastructure from a 100 MB connection to a 1GB connection
 Implemented companywide Unified Communications upgrade and integration via Cisco CUCM from 4.2
to 10.5 on VMWARE Virtual machines, Cisco Unity Connection, and Cisco Presence & IM, Call manager,
Jabber Instant Messaging and Soft Phone. Thus giving the ability to communicate with our parent
company in India via VOIP; eliminating long distance charges for phone calls
 Complete restructuring of Active Directory, file structure and print services, enabling company to utilize
Group Policies, Printer Sharing and deployment, software updates, security enhancements, password
policies, and remote network desktop imaging.
 Implementation and configuration of support helpdesk portal for tracking of all technical support calls
and request; significantly reducing the amount of unhandled issues and support request and increasing
productivity of business procedures
 Approved for a $450,000 budget in 2014 for upgrades of desktops and servers, and Storage Area
Network Devices, upgrading from Windows 2003 and XP to Windows 2012 and Windows 7-8 Clients.
Replacing 8-10 year old PC’s; greatly increasing productivity and time spent repairing old computers
 Lead Companywide mail migration from In-House Microsoft Exchange to Third party hosted Provider.
 Installation and configuration of Microsoft System Center and Endpoint Protection. Including virtual
machine management and imaging.
 Responsible for creating virtual environment via VMWARE for new Server 2012 Services, including
Nimble storage SAN.
INNOVATIVE TURNAROUND CONTROLS — La Porte, TX February 2013 - June 2013
Systems/Network Administrator
Hired as a full-time System/Network Administrator, supporting all end user, servers, and networking
equipment for three of the company’s sister companies. Responsible for 24-HR onsite support, traveling
from site to site if need be.
Key Contributions:

4.  Responsible for the restructure of all MDF facilities and server rooms, rerunning cables and
implementing new racks and cable management
 Domain Trust between three internal companies domains to alleviate current permission conflicts when
accessing folders across networks
 Restructuring of Active Directory policies and file share permissions, reducing the amount of security
issues with confidential information
 Responsible for developing a disaster recovery plan for three sister companies using Dell EqualLogic
NAS and ISCSI connections replicating across the network to other sites Implemented new image system
for desktop rollouts
 Implemented new group policies and folder redirects to more effectively replace workstations and
increase file integrity
BROCK SERVICES LTD — La Porte, TX March 2010 - Jan 2013
I.T. Systems Specialist
System and network administrator responsible for 24-HR onsite end user support, telecom support, server
systems and VOIP communications. Ensuring health of seven HP servers, backups, and file maintenance.
Key Contributions:
 Installation and configuration of rack, server and devices along with structure of MDF’s and
corresponding IDF’s using fiber and Ethernet backbones at five locations nationwide.
 Assisted Sr Systems administrator during companywide migration from Exchange 2003 to existing new
company Exchange 2010 during company acquisition.
 Mainstreamed Microsoft office upgrade via GPO software installation from office 2003 to Office 2010 on
desktops as well as Citrix Server environment.
 Installation and configuration of rack, server and devices along with structure of MDF’s and
corresponding IDF’s using fiber and Ethernet backbones at five locations nationwide.
MARSULEX REFINERY SERVICES LLC — Texas City, TX March 2007 – September 2009
Network I.T. Administrator
I.T. Administrator providing multisite MPLS support including telecom, server, desktop, and end user 24-HR
onsite support for three US locations.
Key Contributions:

5.  Responsible for telecom management, handling all telephone assets and vendor relations for U.S.
division, leading companywide transition from Blackberry Exchange Server to Exchange 2007 Services
via ActiveSync. Giving company the ability to shut down maintenance on two servers and reducing costs
by closing BES services
 Completed server configuration and support of migration of domain, 100 users, and devices resulting
from a company acquisition, reducing the amount of servers and maintenance from six to three. One
Domain Controller/fileserver and two Citrix Server farms
 Created new process of computer and equipment ordering using MS info path forms and Access to
streamline user request and approval insuring proper ordering of laptops, equipment and asset
management.
 Lead contact for support of disaster recovery and remote file access during Hurricane Ike. Establishing
another internet service establishing another gateway on citrix gateway allowing access from other
connections
FURMANITE— La Porte, TX October 2005 – October 2006
I.T. Specialist
I.T. Administrator / Help Desk Manager for leading petrochemical services company based out of Dallas,
Texas.
Key Contributions:
 Given Project lead for development of new helpdesk procedures and documentation for I.T. department
using TRACK-IT Helpdesk software
 Accredited for development of documents using Microsoft office applications for training guidelines for
I.T services, supporting end users during a major company acquisition and domain migration
 Created new image process for rollout of IBM laptops running windows XP, communication with vendor
allowing them to ship out computers ready in return reducing the amount of man hours installing and
configuring pc’s for remote users.
GETRONICS ICT — Houston , TX September 2004 – September 2005
Helpdesk Technician
Served as a Tier 1 Help Desk Technician for an Outsourcing I.T. services company. Supporting companies
such as Occidental, Beazer Homes, as well as internal Getronics Help Desk

6.  Answering calls from customers, documenting the call with precise notes, and following up to insure the
company met Service Level Agreements utilizing internal helpdesk software CRM.
 Supporting all applications including but not limited to, Office, Windows XP, and Server 2003,
 Creating, editing, deleting exchange accounts and user accounts within windows server 2003 using
Microsoft SMS
 Remote support for three major manufacturers.
BEACON FEDERAL CREDIT UNION — Houston , TX October 2001 - September 2003
I.T. Administrator
Hired as a I.T. Data Processor assistance and within a year promoted to I.T. Administrator role
 Held accountable for companywide upgrade from Windows NT to XP on a Windows 2003 / Unix based
network migrating
 Given lead role in implementing a new report imaging system, ON-BASE, illuminating the need for
printing reports, microfilming, and secured data integrity
 Daily tasks included Administration of Merlin PBX system, maintaining all user accounts, password
resets, name changes, and user deletions,
 Assisted in streamlining process for site to site T1 VPN connection for a credit union branch increasing
productivity by eliminating analog dialup lines for data and voice connectivity
RELATED ADDITIONAL IT
EXPERIENCE
PLEASANT HILL CHURCH OF DELIVERANCE La Porte, TX January 2005-December 2013
Sr. System Administrator Web Administrator Audio Visual Specialist
 Accredited for implementing new Payroll time clock device and software for church learning center,
reducing the costs spent for third party vendors and reporting of employees hours
 Implemented current network infrastructure form ground up. Consisting of a small Workgroup network
secured for each department via SMB services. Currently working on a server that includes domain
controller and VPN connections to other facilities such as the learning center and MS VPN services for
remote users
 Constructed custom server consisting of a RAID5 file server to house Audio and Visual data for church
website, live streaming media, and presentations

7. EDUCATION & TRAINING
SAN JACINTO COLLEGE CENTRAL PASADENA, TX
20+ Hours of Computer Science and Information Systems
 A+ Hardware
 Network & Infrastructure
 Operating Systems
 MS Office (Access, Word, Excel, Outlook Power Point).