Presented to the New Media Group, Victorian Government (Melbourne, March 2010), by Martin Stewart-Weeks, Director, Public Sector (Asia-Pacific), Internet Business Solutions Group
Finding a Foothold: How Nonprofit News Ventures Seek SustainabilityKnight Foundation
A new report offers an in-depth view into the nonprofit news industry, revealing the significant progress that news organizations have made toward sustainability and the challenges they still face. The report, “Finding a Foothold: How Nonprofit News Ventures Seek Sustainability,” provides data and analysis on 18 nonprofit news organizations between 2010 and 2012.
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Presented to the New Media Group, Victorian Government (Melbourne, March 2010), by Martin Stewart-Weeks, Director, Public Sector (Asia-Pacific), Internet Business Solutions Group
Finding a Foothold: How Nonprofit News Ventures Seek SustainabilityKnight Foundation
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A follow-up to the 2011 Knight study, “Getting Local: How Nonprofit News Ventures Seek Sustainability,” the new report takes a deeper look, expanding the number of nonprofit sites included in the research. It also broadens the focus of the study from just local, to state and national organizations. Find out more at www.knightfoundation.org/features/nonprofitnews.
Policy Brief : Co-creation as a way to facilitate user-centricity and take-up...Mobile Age Project
Mobile Age project: https://www.mobile-age.eu/
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 693319.
This material reflects only the author's view and the Research Executive Agency (REA) is not responsible for any use that may be made of the information it contains.
“Six Lessons on Designing Public Prizes for Impact” looks at how foundations can use contests as a powerful tool to advance their work. The report therefore offers a valuable starting point for foundations and other organizations to leverage the benefits of contests.
It outlines Knight Foundation’s history and experiences with hosting challenges across all its program areas—media innovation and journalism, arts and communities. Readers can take advantage of six lessons, along with practical examples and tips, on designing public prizes for impact and running an effective contest. Also included are examples of work with specific grantees.
Find out more at www.knightfoundation.org/opencontests.
The CLG Customer-Led Service Transformation programme: social media strandIngrid Koehler
This is a compilation of two presentations - the first by Siobhan Coughlan to outline the programme: background, purpose, process, timescales and provide tips on winning proposals. Second part is from me - with my reflections having read proposals from the social media side.
Change is everywhere. Technology has accelerated the change. Government needs to adapt its thinking and strategy to these new realities. This document is primer to decision makers to trigger their thinking in that direction. The future of Government is Open, Collaborative and Social.
Government 2.0: Whats Your Strategy For Public Engagement?NavigationArts
How can you make Web 2.0 work for your government agency? Is standing up individual tools (blogs, wikis, social media site pages, etc.) enough? In this session, we talked about how to transform the successes of individual tools into a cohesive Web 2.0 strategy that reflects the needs of citizens and the goals of stakeholders. We provided actionable tips about how to get started, and how to frame the issues for agency leadership.
Open Government Partnership, Open Data and FOI – A road map towards convergencemauricemcn
A joint presentation made at the "Regional Conference on Freedom of Information Laws (FOI) in the Caribbean – Improving Management for the Environment" This presentation, delivered jointly by Dr Maurice McNaughton, Mona School of Business & Management, University of West Indies and Mrs Carole Excell, Senior Associate, World Resources Institute, sought to explore the philosophical differences and institutional synergy between the FOI and Open Data communities.
Skills for a High Performing Civil Service - OECDOECD Governance
To assess changes in the skills needed in today’s civil services, the OECD has developed a
framework which identifies four areas, each representing specific tasks and skills required in the
relationship between the civil service and the society it serves. For more information see oe.cd/HRM-Skills
Amplifying citizen voices and driving civic tech usage through mainstream mediamysociety
This was presented by Justin Arenstein from Code for
Africa at the Impacts of Civic Technology Conference (TICTeC2016) in Barcelona on 27th April. You can find out more information about the conference here: https://www.mysociety.org/research/tictec-2016/
Micah Sifry, Erin Simpson, and Matt Stempeck present a field guide to civic tech at The Impacts of Civic Technology Conference at the Barcelona World Trade Center, April 2016.
Policy Brief : Co-creation as a way to facilitate user-centricity and take-up...Mobile Age Project
Mobile Age project: https://www.mobile-age.eu/
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No 693319.
This material reflects only the author's view and the Research Executive Agency (REA) is not responsible for any use that may be made of the information it contains.
“Six Lessons on Designing Public Prizes for Impact” looks at how foundations can use contests as a powerful tool to advance their work. The report therefore offers a valuable starting point for foundations and other organizations to leverage the benefits of contests.
It outlines Knight Foundation’s history and experiences with hosting challenges across all its program areas—media innovation and journalism, arts and communities. Readers can take advantage of six lessons, along with practical examples and tips, on designing public prizes for impact and running an effective contest. Also included are examples of work with specific grantees.
Find out more at www.knightfoundation.org/opencontests.
The CLG Customer-Led Service Transformation programme: social media strandIngrid Koehler
This is a compilation of two presentations - the first by Siobhan Coughlan to outline the programme: background, purpose, process, timescales and provide tips on winning proposals. Second part is from me - with my reflections having read proposals from the social media side.
Change is everywhere. Technology has accelerated the change. Government needs to adapt its thinking and strategy to these new realities. This document is primer to decision makers to trigger their thinking in that direction. The future of Government is Open, Collaborative and Social.
Government 2.0: Whats Your Strategy For Public Engagement?NavigationArts
How can you make Web 2.0 work for your government agency? Is standing up individual tools (blogs, wikis, social media site pages, etc.) enough? In this session, we talked about how to transform the successes of individual tools into a cohesive Web 2.0 strategy that reflects the needs of citizens and the goals of stakeholders. We provided actionable tips about how to get started, and how to frame the issues for agency leadership.
Open Government Partnership, Open Data and FOI – A road map towards convergencemauricemcn
A joint presentation made at the "Regional Conference on Freedom of Information Laws (FOI) in the Caribbean – Improving Management for the Environment" This presentation, delivered jointly by Dr Maurice McNaughton, Mona School of Business & Management, University of West Indies and Mrs Carole Excell, Senior Associate, World Resources Institute, sought to explore the philosophical differences and institutional synergy between the FOI and Open Data communities.
Skills for a High Performing Civil Service - OECDOECD Governance
To assess changes in the skills needed in today’s civil services, the OECD has developed a
framework which identifies four areas, each representing specific tasks and skills required in the
relationship between the civil service and the society it serves. For more information see oe.cd/HRM-Skills
Amplifying citizen voices and driving civic tech usage through mainstream mediamysociety
This was presented by Justin Arenstein from Code for
Africa at the Impacts of Civic Technology Conference (TICTeC2016) in Barcelona on 27th April. You can find out more information about the conference here: https://www.mysociety.org/research/tictec-2016/
Micah Sifry, Erin Simpson, and Matt Stempeck present a field guide to civic tech at The Impacts of Civic Technology Conference at the Barcelona World Trade Center, April 2016.
Using Social Media to Enhance Civic Engagement in U.S. Federal AgenciesYasmin Fodil
This report was created by Yasmin Fodil and Anna York for their Harvard Kennedy School masters thesis, and looks at the use of social media to enhance civic participation in the United States and the United Kingdom in order to make recommendations to U.S. federal agencies on how to move forward.
The CIPR Manifesto aims to provoke an open and informed debate ahead of the 2015 UK General Election. The document focuses on seven issues and challenges for the next UK government to address:
- lobbying
- the future of corporate governance
- independent practitioners and future skills needs
- the gender pay gap
- data protection
- internet governance
- broadband
Road to Government 2.0: Technological Problems and Solutions for Transparency...Daniel X. O'Neil
See more at: http://www.aspeninstitute.org/publications/road-government-20-technological-problems-solutions-transparency-efficiency
Greg Ferenstein
March 14, 2013
The 2012 FOCAS convened 38 leaders and developers from government, media and communications enterprises, localities, consumer/user groups and academia to define the problems of open and innovative governance and develop solutions. Road to Government 2.0: Technological Problems and Solutions for Transparency, Efficiency and Participation, summarizes the insights, initiatives and recommendations emanating from the Forum. The report, written by Forum rapporteur Greg Ferenstein, describes the origins of the open government movement, provides a discussion of the meaningful open governance efforts around the world and then addresses a number of serious shortcomings and subsequent solutions in open government. The recommendations include measures to enhance public awareness and media engagement, modifications to the government procurement process and an emphasis on useful participatory government to help improve information flow, communication and citizen interactions.
- See more at: http://www.aspeninstitute.org/publications/road-government-20-technological-problems-solutions-transparency-efficiency#sthash.tRU6v1Qu.dpuf
Making The Connection Part 2 (Government and Citizens)Dan Bevarly
Note: This is a marketing presentation by Neighborhood America (www.neighborhoodamerica.com).
You can’t engage if you can’t connect. “Making the Connection Part 2” expands upon the concepts of Part 1 by introducing social network concepts and solutions into internal and external government-employee and government-citizen collaboration.
Styles of intervention for government policy-makingPolicy Lab
We have been investigating ways to help policy makers, whether in government or other organisations, to explore the range of styles of intervention available to them. Our styles of intervention do not attempt to be exhaustive, but can act as prompts for policy teams and partners. The styles of intervention can be used in a similar way that an artist might explore the range of colours or textures available to them. Here are a draft set of cards, constantly under development. Please give us feedback at policylab@cabinetoffice.gov.uk
O design de políticas é mais do que o design de serviços. A política não é um simples conjunto de etapas - os problemas têm várias vítimas e estão mudando o tempo todo. Ter sucesso significa envolver múltiplos atores na mentalidade certa. Saiba mais: https://goo.gl/d9ZDUT
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A vision for online consultation and policy engagement
1. Alphagov A vision for online policy engagement & consultation Version 1.1 Simon Dickson, Neil Williams & Steph Gray March 2011
2. The vision for better online consultation & policy development A meaningful feedback loop Using the right digital tools at the right points in the policymaking process, so people’s contributions are useful and used by policymakers – and people know what happens to their contributions Engaging different people in different ways Integrating policy engagement with service delivery, online information and the Parliamentary process Equipping the civil service with ideas and support to use digital better for policy engagement Replacing ‘one size fits all’ consultation with a flexible matrix of platforms, content and engagement depending on the policy and the audiences, so people can choose how and how far they want to get involved Getting feedback from users of online public services about policy as well as service, promoting consultation and opening up new ways for citizens to shape Bills all the way through the policy and legislative process Ensuring policy teams in departments have access to good advice on digital engagement, as well as pooled technical specialists to help create multimedia, Plain English consultation materials and engaging online tools to give feedback, so government builds up a shared ‘catalogue’ of standard approaches and advice on what works
3. TELL INSPIRE REVIEW FEEDBACK A more radical and systematic approach to closing the feedback loop People don’t want their time to be wasted, outside or inside government. We need to ask people for the right input at the right time. We will create an ongoing feedback loop where individuals can raise issues, generate solutions together, comment in different ways on new proposals, and give feedback about the policy behind the public services they use, when they use them. Help ministers and government to understand your concerns and priorities Generate ideas for current policy challenges, both as individuals and groups that can come together to develop creative solutions Comment on proposals and regulations, submit formal responses to consultations, tell us whether new proposals are workable Give us your feedback on policy and public services as you use them, sharing your experiences and ideas for improvement Vote to prioritise Private Members’ Bills to be debated in Parliament Comment on draft legislation at the Public Reading Stage Petition Parliament and government departments to address concerns Hear regularly from government by email about changes and ideas for new policies
4. Closing the feedback loop: what could this look like? No 10's Twitter account attracted 1.7m followers, demonstrating an interest in engaging with government via this new channel. Twitter has only grown since. @tellgov will ask people to share their experiences of public services and the policy behind them, and their top concerns – initially via Twitter, potentially via SMS. It will provide a live, always-on feedback channel for people to raise what matters to them, right now. Responses will be concise, granular and easy to aggregate and analyse using automated tools. A daily chart of hot topics will be featured prominently as a widget on the government website, and longer term trends and topic-based themes will be available for citizens and policymakers to analyse for themselves. 'Sparkline' graphics give at-a-glance view of topics changing priority over time, in a widget to be embedded on government websites Unleaded hit 140p per L at our local Tescos. Cost me £80 to fill the car! @tellgov @tellgov Can't believe how expensive diesel is getting. Our business is going to have to raise prices to cover.
5. Closing the feedback loop: what could this look like? Government has been inclined to consult when policy is already far advanced. We need to genuinely ‘open source’ the policymaking process , setting out the challenges and data available, and signposting people to platforms where they can work on solutions together, in the spirit of the Big Society. This might take the form of crowdsourcing platforms such as Spigit, used by DWP and Dotgovlabs, where policymakers can lay out a challenge and seek solutions. But the channel is less important than the process: government’s role should be to incentivise and facilitate people to collaborate on solving policy problems however they want to, whether that’s a meeting in the village hall, or a project page on Facebook.
6. Closing the feedback loop: what could this look like? The process of taking part in formal consultation needs to be easier – there’s no point promoting opportunities for people to have their say if the site they land on requires them to read a hundred page document and submit a twenty page response or answer an eighty question survey. Policymakers should use simple low cost tools to make draft strategies and policies available for online comment and discussion , allowing them to be embedded into other sites and shared easily. Not every response needs to be a formal written one – what matters is that people can explore the policy options proposed and indicate their support. This might involve polling or short interactive simulators, alongside traditional methods of submitting responses.
7. Closing the feedback loop: what could this look like? There’s a golden opportunity to get feedback on policy at the point when people are performing the tasks and transactions that relate to them: taxing their car, applying for university, or registering a new business. People should be invited to give feedback when they’ve completed an interaction with an online public service, not just on the service but also on the policy behind it , with the option to opt-in to hear about this policy when it’s next being reviewed.
8. PLATFORMS CONTENT ENGAGEMENT NICHE, SPECIALIST GENERAL INTEREST Citizen Service user Resident Professional Policy expert Involving everyone with a stake in policy, in more effective ways Submit a formal collective response Comment on a document Suggest an idea, describe an experience Raw data, evidence base Detailed proposals, options & rationale Summary options & background Introductory film, Plain English guide to proposals Service feedback questionnaires Outreach via social networks Online roundtables, ministerial Q&As Outreach to niche communities, online + offline events The audience for policy development is hugely diverse: from professionals and civil society groups, to individual service users, each with different perspectives and capacity to engage. Digital engagement will acknowledge these different audiences and goals, offering different ways to have your say depending on the kind of project and the kind of input needed, instead of the current one-size-fits-all approach. Draft documents and standards together
9. Closing the feedback loop: what could this look like? When people take the time to contribute their views to government about policy, whether it’s a tweet to @tellgov or a sixty page formal submission from a trade representative body, they deserve to feel that government has listened, analysed and taken account of their feedback. Where your feedback goes Feedback channels will describe the process for moderating and analysing responses, and the timelines that apply. Longer submissions will receive guaranteed acknowledgements. What happens as a result Every online engagement will publish a summary of responses received, and a concise explanation of how policy was shaped by feedback. Detailed submissions collating responses from a community will receive individual summary feedback from the policy teams who analyse them, recognising the effort invested. What else you can do Everyone who contributes and opts-in to hear more for government will be invited to stay informed as the policy develops, potentially receiving alerts to new reports and projects.