SlideShare a Scribd company logo
A USER-CENTRED APPROACH TO BUILDING CONTENT FOR TRAFFIC & LINKS 
A SEMRush webinar –27thNovember 2014
Charlie Williams 
Consultant 
@whitedotnet
@pagesauce 
User-centeredcontent?
@pagesauce 
User-centeredkeyword & topic research
@pagesauce 
The rise of contextual, or semantic, search 
http://moz.com/blog/topic-modeling-semantic-connectivity-whiteboard-friday
@pagesauce 
“Semantic search is how search engines discern context and user intent to return more definitive answers, rather than [a] hierarchical list of guesses” 
http://contentmarketinginstitute.com/2014/03/owned-paid-earned-content-strategy-seo/ 
Christopher Baldock
@pagesauce 
“User-centereddesign tries to optimize the product around how users can, want, or need to use the product” 
http://en.wikipedia.org/wiki/User-centered_design
@pagesauce 
Better UX thinking= Better organic visibility
@pagesauce 
Add more depth / relevancy to existing content 
Create new content targeting new terms
@pagesauce 
Building content for audiences, not keywords (sort of)
@pagesauce 
Content development as a discipline
@pagesauce 
So, how do we find user-centeredcontent?
@pagesauce 
Use the entire buying cycle
@pagesauce 
The 4 stages of the online buying process 
Awareness 
Consideration 
Intent 
Decision 
https://www.thinkwithgoogle.com/tools/customer-journey-to-online-purchase.html
@pagesauce 
In 2007 (!), I identified 4 segments of user intent 
Navigational Queries: 
•Visiting a pre-determined destination 
•Sourcing the “correct” website URL 
Informational Queries: 
•Researching non-transactional level of information 
•Getting quick answers 
Commercial Investigation: 
•Starting to understand 
•Discovering options for future transactions 
Transactional: 
•Uncovering a potential supplier 
•Completing a task/making a purchase online 
http://moz.com/blog/segmenting-search-intent
@pagesauce 
These 2 breakdowns combine to show the opportunity
@pagesauce 
Awareness 
Decision 
Decision 
Intent 
Awareness 
Consideration 
Intent 
Decision 
Navigational 
Informational 
Transactional 
Investigation
@pagesauce 
Awareness 
Decision 
Decision 
Intent 
Awareness 
Consideration 
Intent 
Decision 
Navigational 
Informational 
Transactional 
Investigation
@pagesauce 
Awareness 
Decision 
Decision 
Intent 
Awareness 
Consideration 
Intent 
Decision 
Navigational 
Informational 
Transactional 
Investigation
@pagesauce 
Don’t write for KEYWORDS, write for SEARCH QUERIES
@pagesauce 
Enough theory: Where’s the data?
@pagesauce 
Ideas x volume / feasibility = win
@pagesauce 
Internal resources
@pagesauce 
Find the product experts
@pagesauce 
Customerservices
@pagesauce 
User research & personas
@pagesauce 
SurveyMonkey 
www.surveymonkey.com 
Polldaddy 
polldaddy.com/ 
SurveyGizmo 
www.surveygizmo.com
@pagesauce 
Internal search queries
@pagesauce 
Stealing fromyour competitors
@pagesauce 
Competitor keyword research
@pagesauce
@pagesauce
@pagesauce 
Current keywords
@pagesauce 
Opportunity keywords 
•Who are the users of the document? 
•What are the users’ tasks and goals? 
•What functions do the users need from the document? 
•What information might the users need, and in what form do they need it? 
•How do users think the document should work?
@pagesauce 
Scraping GoogleSuggest
@pagesauce 
KeywordToolwww.keywordtool.io 
Some tools for finding Suggest keywords 
SEO Review Toolsseoreviewtools.com/seo-keyword-suggestion-tool/ 
Übersuggestubersuggest.org/ 
http://white.net/blog/tools-suggest-way-better- content-marketing-ideas/
@pagesauce 
Don’t write for KEYWORDS, write for SEARCH QUERIES
@pagesauce 
Get thesearch volumes
@pagesauce 
Is it feasible?
THANK YOU 
Charlie Williams 
@pagesauce 
charlie@white.net 
@whitedotnet

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