This document is a report submitted by three students to their lecturer on the topic of the effect of celebrity endorsement on consumer purchase decisions. It includes an abstract, introduction, literature review on celebrity endorsements and risks/benefits, methodology, data analysis, findings, conclusions and references. The literature review discusses what defines a celebrity, reasons for using endorsements, factors in selecting endorsers, and risks like the celebrity overshadowing the brand or questions of credibility. The report analyzes data on the influence of celebrity endorsements on consumer attitudes and purchase intentions.
Intro to Branding & Brand management - ElkottabMuhammad Omar
it's my material for the training workshop of "Intro to Branding & Brand Management" that has been held among other 7 workshops of #elkottab training event organized by E3langi.com in November 2014
Deviprasad Goenka Management college of Media Studies
http://www.dgmcms.org.in/
Subject:BRAND BUILDING
Lesson : Brand startegies
Faculty Name: Vishal Desai
Influence of Celebrity Endorsement on the Consumer’s Purchase DecisionDinesh Kumar
India is a country where people love to live in their dreams. They worship celebrities. Celebrities may be Cricket stars like Sachin Tendulkar, MS Dhoni or Film Stars like Salman Khan, Kareena Kapoor, Shahrukh Khan, and Katrina Kaif. They treat them as God. Marketers use this very preposition so as to influence their target customers existing or potential ones.
For this they rope in these celebrities and give them whopping amount of money. They believe that by doing this they can associate their products with their target customers. This is called celebrity endorsement.
Objective of this project is to know how celebrity impacts on consumer’s buying behavior. This project includes survey of 100 questionnaires. From this we can make an attempt to generalize the result to the whole universe. We have taken survey of 100 people including Male & Female.
Intro to Branding & Brand management - ElkottabMuhammad Omar
it's my material for the training workshop of "Intro to Branding & Brand Management" that has been held among other 7 workshops of #elkottab training event organized by E3langi.com in November 2014
Deviprasad Goenka Management college of Media Studies
http://www.dgmcms.org.in/
Subject:BRAND BUILDING
Lesson : Brand startegies
Faculty Name: Vishal Desai
Influence of Celebrity Endorsement on the Consumer’s Purchase DecisionDinesh Kumar
India is a country where people love to live in their dreams. They worship celebrities. Celebrities may be Cricket stars like Sachin Tendulkar, MS Dhoni or Film Stars like Salman Khan, Kareena Kapoor, Shahrukh Khan, and Katrina Kaif. They treat them as God. Marketers use this very preposition so as to influence their target customers existing or potential ones.
For this they rope in these celebrities and give them whopping amount of money. They believe that by doing this they can associate their products with their target customers. This is called celebrity endorsement.
Objective of this project is to know how celebrity impacts on consumer’s buying behavior. This project includes survey of 100 questionnaires. From this we can make an attempt to generalize the result to the whole universe. We have taken survey of 100 people including Male & Female.
Branding
Leveraging Secondary Brand Association
Managing Brand Over Time, Brand Reinforcement & Brand Revitalization to help the growth of customers and Manage brand equity
Consumer Decision Making Process and Changing Indian Consumers and its Impact,Consumer Profiling for a Consumer Durable product like LCD, LED, Smart Phone, etc
The Measurement of Brand Awareness and Brand Perception>soumojit neogy
To measure / determine the brand image, perceptions, attitudes and behaviour of the target audience with regard to the corporate Garnier brand as well as the products and personality of the Garnier brand.
Branding
Leveraging Secondary Brand Association
Managing Brand Over Time, Brand Reinforcement & Brand Revitalization to help the growth of customers and Manage brand equity
Consumer Decision Making Process and Changing Indian Consumers and its Impact,Consumer Profiling for a Consumer Durable product like LCD, LED, Smart Phone, etc
The Measurement of Brand Awareness and Brand Perception>soumojit neogy
To measure / determine the brand image, perceptions, attitudes and behaviour of the target audience with regard to the corporate Garnier brand as well as the products and personality of the Garnier brand.
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STUDY ON EFFECTIVENESS OF CELEBRITY ENDORSEMENT IN BRAND BUILDINGSupriya_1995
In this age of intense competition, where capturing a position in the consumers’ mind space is extremely tough, celebrity endorsements give an extra edge to the companies for holding the viewers’ attention. Celebrities can catalyze brand acceptance and provide the enormous momentum that brands require by endorsing the intrinsic value to the brand. Following are the main reasons because of which marketers prefer celebrity endorsers:
• Instant Brand Awareness and Recall.
• Celebrity values define, and refresh the brand image.
• Celebrities add new dimensions to the brand image.
• Instant credibility
Consumers are exposed to thousands of advertisements in magazines, newspapers, websites, radio and television. Celebrity endorsement in advertisement and its impact on the overall brand is of great significance. Every brand attempts to embezzle at least a fraction of a person’s time to inform him or her of the wonderful and different attributes of the brand. In this process, the companies employ celebrities from a particular field to feature in its advertisement campaigns.
The promotional features and images of the product are exactly matched with the celebrity image, which tends to persuade a consumer to fix up his choice from a range of brands. Companies invest large sums of money to align their brands and themselves with endorsers. Such endorsers are seen as dynamic with both attractive and pleasant qualities and companies plan that these qualities are transferred to products via macro activities. Furthermore, because of their reputation, celebrities serve not only to create and maintain attention but also to achieve high recall rates for messages in today’s highly cluttered environments. The consumer tries to consume a brand which has the maximum fit with his/her own personality/image. The celebrity endorser fits in between these two interactions, where he tries to bring the image of the product closer to the expectation of the consumer. The study through survey analysis attempts to analyze effectiveness of celebrity endorsement in brand building. The study will be significant in exploring impact of celebrity endorsement on consumer behavior and purchase decisions
Impact Of Celebrity Endorsement By Sohag SarkarSohag Sarkar
This Business Paper tries to look beyond the benefits that might be derived out of celebrity endorsement. It tries to understand the process of consumer psychology and impact of celebrity endorsement on the overall process of brand building. The in-depth study of various models brings to light the complexities pertaining to celebrity endorsement. Analyzing its success is as much a necessity as is the understanding of its need. The importance of celebrity management has been emphasized to realize success or failure in its true sense. A symbiotic model has been proposed to define: how to make celebrity endorsement a win-win situation for both the brand and the brand-endorser.
Celebrity Licensing and Celebrity EndorsementsPalak Agarwala
Indian advertisements has been flooded with plethora of celebrities endorsing several brands. But then why celebrity licensing is lacking behind in India. My research paper touches what are the reasons of its popularity among other countries except in India. Also the reasons behind why they are still in a nascent stage in India
Celebrity endorsement and product branding are discussed in detail in the presentation above. The discussion comprises of several aspects regarding the theories behind endorsement, methodologies, causes and effects, choice of a celebrity and many more aspects being considered for the subject.
Impact of Celebrity Endorsement on the image of brand on Customer's mindinventionjournals
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
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For the marketers, by the marketers. The current issue explores the theme of Luxury marketing through various lenses - profiles of CMOs, case studies, interviews, academic research. It's a thoughtful blend of international and Indian content, curated personally by Jessie Paul, author, consultant and CMO specialist.
Celebrity endorsement is one of the major forms of advertising in which
company makes use of famous personality as brand ambassador in order to
boost the interest of consumer. Through this paper, researcher tries to find
out the effect of celebrity endorsement as an effective marketing strategy.
The aim of this paper is to identify the role of celebrities in advertisement
and to find out whether the celebrity endorsers is able to increase the
awareness and recalling capacity of brands in consumer. This paper also
focuses on various positive and negative aspects of celebrity endorsement
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A study on Celebrity endorsement of Consumer buying decision Report
1. SUBMITTED BY
Moin Sarker - (ID- 2534) Batch 42C
Sadman Saif - (ID-2428) Batch 40C
Kiran Kumar Datta- (ID-2454) Batch 40A
MAJOR IN MARKETING
A REPORT ON EFFECT OF CELEBRITY ENDORSEMENT OF CONSUMER BUYING D
SUBMITTED TO
SYED AHMED TAJUDDIN
LECTURER
DEPARTMENT OF BUSINESS ADMINSTRATION
WORLD UNIERSITY OF BANGLADESH
COURSE: CONSUMER BEHAVIO
2. Acknowledgement
We express our sincere thanks to our project guide,
Syed Ahmed Tajuddin, faculty department of
Business Administration, for guiding us right from
the inception till the completion of the project. We
sincerely acknowledge him for extending his
valuable guidance, support for literature, critical
reviews of project and above all the moral support
he had provided to us with all stages of this project.
We would also like to thanks our respondents for
their help and cooperation throughout our project.
We would also like to thank our parents and
friends for their support and who helped us a lot in
finalizing this project within the limited time frame.
Moin Sarker - (ID- 2534) Batch 42C
Sadman Saif - (ID-2428) Batch 40C
Kiran Kumar Datta- (ID-2454) Batch 40A
3. Letter of Transmittal
Date: 11-04-2016
Syed Ahmed Tajuddin
Lecturer
Department of Business Administration
World University of Bangladesh
Subject: Report on effects of celebrity endorsement
in consumers purchase decision.
Dear Sir
Enclosed is the Report on effects of celebrity
endorsement in consumers purchase decision. This
study helps to find out how the consumption of a
customer effected by celebrity endorsement. We
also knew throughout this study that how
consumer will think before purchase.
We would like to thank you for the opportunity
you gave us to engage to this Assignment. It was a
very innovative topic and it helped me immensely
for developing our study, which will work as a
strong foundation for Consumer Behavior and
Marketing research Course. For any inadequacy in
the Assignment, your sympathetic consideration
would be highly appreciated.
4. Respectfully yours
……………………………………………….
Moin Sarker - (ID- 2534) Batch 42C
Sadman Saif - (ID-2428) Batch 40C
Kiran Kumar Datta- (ID-2454) Batch 40A
-Index-
Topics Page No
Abstract 01
1. Introduction 01
2. Literature Review 02
3. Methodology of the Study 07
4. Analysis of data 07
5.Findings 17
6.Conclusions and Recommendations 18
7.Reference 19
8. Abstract
This study aims to analyze the influence of celebrity
endorsement on the consumers purchase decision. The
research focuses on the consumers who have shown a
very different yet interesting way of recognizing celebrities
and stars. In a place like Bangladesh where stars and
cricketers are idolized and looked up to, marketers can see
this opportunity promote their products and create a
wider consumer base. Now, despite the potential benefits
derived from celebrity endorsements, they increase a
marketer’s risk manifolds and should be treated with full
attention and aptitude. A brand should be cautious when
employing celebrities to ensure promise believability and
delivery of the intended effect. The growing importance
of mythical characters as celebrities and their sway over
the target segments are ample proof of public demand for
icons to look up to. As the celebrities traverse from a
mere commercial presence to public welfare message
endorsements, a whole new dimension is added to this
process and helps in achieving a holistic view of the
impact which celebrities generate in every sphere and
segment through their well-versed endorsements.
Keywords- Advertising, Celebrity’s, Customer Attitude,
Endorser’s Attractiveness, Endorser’s Credibility.
9. 1. Introduction
Aristotle said, “Beauty is a greater recommendation than
any letter of introduction.” This could aptly summarize
why innumerable products are endorsed by celebrities,
with or without a significant need or benefit from the
same. Similarly every product has an image. The
consumer tries to consume a brand which has the
maximum fit with his/her own personality/image. The
celebrity endorser fits in between these two interactions,
where he tries to bring the image of the product closer to
the expectation of the consumer, by transferring some of
the cultural meanings residing in his image to the product.
Everyday consumers are exposed to thousands of voices
and images in magazines, newspapers, and on billboards,
websites, radio and television. Every brand attempts to
steal at least a fraction of a person’s time to inform him or
her of the amazing and different attributes of the product
at hand. The challenge of the marketer is to find a hook
that will hold the subject’s attention.
In helping to achieve this, use of celebrity endorsers is a
widely used marketing strategy. In this modern age,
people tend to ignore all commercials and advertisements
while flipping through the magazines and newspapers or
viewing TV. But even then, the glamour of a celebrity
seldom goes unnoticed. Thus, celebrity endorsement in
advertisement and its impact on the overall brand is of
10. great significance. In this process, the companies hire
celebrities from a particular field to feature in its
advertisement campaigns.
The promotional features and images of the product are
matched with the celebrity image, which tends to
persuade a consumer to fix up his choice from a variety of
brands. Although this sounds pretty simple, but the
design of such campaigns and the subsequent success in
achieving the desired result calls for an in-depth
understandingof the product, the brand objective, choice
of a celebrity, associating the celebrity with the brand, and
a framework for measuring the effectiveness.
Every product has an image. The consumer tries to
consume a brand which has the maximum fit with his/her
own personality/image. The celebrity endorser fits in
between these two interactions, where he tries to bring
the image of the product closer to the expectation of the
consumer, by transferring some of the cultural meanings
residing in his image to the product. In Bangladesh
advertisers pour crores of taka every year into celebrity
advertising. Think of Sakib al Hasan -he means Banglalink
in telecom, Boost in malted beverages, Tiffin in Biscuits,
Fujifilm in cameras, and many more brands.
Strategic Positioning and effective communication are the
two most important “keys” guiding brand success in
today’s competitive marketing environment. Corporate
are ensuring all possible efforts to promote their brands
11. and to grab the customer’s mind share. The impetus is on
attracting the customer’s attention and developing
positive associations not just to influence recall but also to
induce trial and eventually effect purchase decisions in a
market where advertisingplays a vital role in coordinating
consumer purchases, it becomes pertinent for companies
to induct all possible measures to influence, motivate and
inculcate desire to purchase, in the customer through an
effective advertising campaign.
2. Literature Review
2.1 -Who is a celebrity?
Celebrities are people who enjoy public recognition by a
large share of a certain group of people whereas attributes
like attractiveness, extraordinary lifestyle are just examples
and specific common characteristics cannot be observed
though it can be said that within a corresponding social
group celebrities generally differ from the social norm and
enjoy a high degree of public awareness (Schlecht,
2003).This is true for classic forms of celebrities like
actors (ex Shakib khan, Abul Hayat), models (Novel ,
Anika Kabir Sakh, Mehzabin) Sports athletes (ex. Shakib
al hasan, Mashrafi Bin Mortaza) entertainers (Abdul
Kader, Naved Chowdhury) and Pop Stars (Tishma,
Johan) but also for less obvious groups like businessmen
(ex Musa Bin Samsher) or politicians (Sajeeb Wajed).
12. Celebrities appear in public in different ways. A firm that
decides to employ a celebrity to promote its products or
services has a choice of using the celebrity as:
Testimonial: If the celebrity has personally used a product
or service and is in a position to attest its quality, then he
or she may give a testimonial citing its benefits. For
instance Mehzabin Chowdhuryendorses Lux by testifying
the quality of the product as it forms a part of her
consumption basket.
Endorsement: celebrities often lend their names to ads for
product or services for which they may or may not be the
experts for instance Shakib al hasan has been endorsing
the Standard Chartered bank.
Actor: A Celebrity may be asked to present a product or
service as a part of character enactment rather than
personal testimonial or endorsement. For instance Barsha
of “Most welcome” enacts as a housewife for Chaka’s ad
campaign. It has nothing to do with her on screen or off-
screen image In fact she just enacts the character and
expectations of a normal housewife from a detergent.
Spokesperson: A celebrity who represents a brand or
company over extended periods of time often in print and
TV ads as well as in personal appearances is usually called
a company’s spokesperson.
2.2 -Why Endorsements?
13. Celebrity Endorsements act as a credible means of
“money burning”. This is because this is a world of
products for which the value a consumer obtains from
purchasing any given variety. This could be for reasons of
social standing-People want to wear the “right” clothes,
drink the “right” beverages and use the “right” fragrances.
Specifically a consumer that observes messages for two
different firm’s products, one product’s message
containing a celebrity endorsed and the other not, believes
the celebrity endorsed product will have more purchases
and so be of higher value.(Clark & Horstman, 2003)
Celebrity endorsement is more likely to be observed for
those products having a high price-production cost
margin and on a large customer base. In short, celebrity
endorsements are more typical for nationally marketed
products then for local or niche market products and for
products such as running shoes, soft drinks and the like
for which the price cost margins are apparently large.
Promoters of certain products require co-ordination over
multiple customer groups - different age, income,
education groups or groups in different location.
Example, Credit Card. With a product of this sort a
common set of advertising messages communicated to all
custom is a more effective and coordinates mechanism
than messages targeted at separate customer groups with
common messages. A customer in one group receiving a
message knows that customer in other groups are also
receiving the message. The challenge with common
14. message is of significant audience reach in the various
customer groups at low cost. Because the celebrity is
recognizable globally, it is a low cost way to achieve cross
group coordination (Clark & Horstman, 2003).
2.3 -Selecting the best endorser
Any promotional campaign needs several issues to be
addressed to, thereby empowering promotional planners
to know how decisions about the different controlled or
independent variables of the communication process that
influence the stages of the response hierarchy in
persuading the receiver. Several models have been
developed that give insight to independent variable
effecting celebrity endorsement and hence its efficacy.
Two important ones are:
(A) Source creditability and attractiveness:
The effectiveness of a message depends on the perceived
expertise and trustworthiness of an endorser. The central
goal of advertising is the persuasion of customers i.e., the
active attempt to change a modify consumers attitude
towards the brands (Soloman, 2002). Hence in order to
convince the target audience of the attractiveness of the
company’s brand. The creditability of the advertisement is
immense. Pursuing a celebrity-endorsed strategy enables
advertisers to project a credible image in terms of
expertise, persuasiveness, trustworthiness and
objectiveness.(Till and Shimp, 1998). Source
15. attractiveness refers to the endorsers physical approach
personality, likeability, and similarity to the receiver, thus
to the perceived social values of the source (Soloman,
2002) Trustworthiness refers to the honesty and integrity
of the spokesperson. The model basically focuses on the
belief that persons who perform well on one dimension
are assumed to excel on others as well. However, as
proved by Ohanian (1991) in her study each source has
different effects on consumer’s brand perception thereby
making it necessary to pursue a systematic strategy of
celebrity spokesperson selection.
(B) The Match-up Hypothesis:
Several Research studies have examined the congruency
between celebrity endorsers and brands to explain the
effectiveness of using famous persons to promote the
brands (Till and Buster, 1998), (Till and Shimp, 1998)
Results show that a number of celebrity endorsements
proved very successful, whereas other completely failed.
The match-up hypothesis specifically suggests that the
effectiveness depends on the existence of a “fit” between
the celebrity spokesperson and endorsed brand (Till and
Buster, 1998). Though Oharian (1991) acknowledges a
popular person’s ability to create awareness and initial
interest for an advertisement she concludes that this may
not necessarily change consumer’s attitude towards the
brands. The model emphasizes that the physical
16. attractiveness of a celebrity endorser will enhance
evaluations of the products characteristics only if the
characteristics of the product “match-up” with the image
conveyed by the celebrity. Hence an extension beyond
attractiveness and creditability towards a consideration
has to be done in terms of making the entire image of the
celebrity with the endorsed brand.
Brand Endorsement is a way to get the brand noticed
amidst the clutter that is there in the market place.
Synergy is therefore required between brand and celebrity.
The celebrity actually helps in accelerating the brand
image formulation process. At the same time
advertisement argue that celebrities come with loads of
liabilities that are hard to ignore.
The decision of selecting the best endorser is thus a
pertinent issue fixed by marketers & adventures for their
brand promotion. Advertisers point out to the 3Cs that
enjoy mass adulation in sub continental, Cricket, Cinema
and Curry. Today Cricketer and Film stars are groomed to
be brand themselves and hence are marketed well. In
other words, the celebrity himself/herself should be a
strong brand and the attributes of the celebrity brand
should match the attribute of the product brand being
highlighted.
To help select a celebrity endorser, many companies and
their advertising agencies rely on Q ratings that are
commercially available from a New York based firm
17. known as marketing, evaluates Inc.(Belch & Belch). This
firm annually determines a familiarity and likeability rating
of top male & female personalities (and cartoon
characters) based on a mail questioners survey of the
television viewer. The basic rating called a Q rating, is
obtained by dividing the number who rated as “one of my
favorites” by those who indicated that they were “totally
familiar” with the personality. The survey is widely used
by marketers and agencies to select celebrity endorsers
and is used by T.V. Network and Hollywood producers
to cast their shows & movies.
All efforts to select an ideal celebrity as a brand endorser
are able to infuse and bring about a change in the
fortunes of a brand. Besides this it is important to judge
the compatibility of the endorser with the product and
acceptance of the individual buy the target audience
before selecting the stage endorsers.
2.4 -Endorsement: Risk vs. Returns
The basic assumption underlying celebrity endorsement is
that the value associated with the celebrity is transferred
to the brand and therefore help create an image that can
be easily referred by consumers. Consequently by
association the brand can very quickly establish the
creditability get immediate recognition and improve sales.
However, there are many risks associated with such
endorsers. The brand could slide down just as quickly as it
moved up the consumers mind. There are many cases of
18. brands failing in the market place despite famous
celebrities endorsing them.
2.4 (1) Risks
a) Celebrity overshadows the brand: In certain cases
where the celebrity values category benefit and brand
values are not closely linked. There are chances that the
celebrity is remembered more than a brand. Cyber media
research study reveals that 80% of the respondents
approached for research remembered the celebrity but
could not recall the brand being endorsed.
b) Necessary Evil: Marketing have felt that once the
brand rides the back of celebrity it becomes difficult to
promote it without the star as it becomes difficult to
separate the role of message and the role of the celebrity
in selling the brand. The celebrity activity becomes an
addiction and the task to find substitute becomes more
and more difficult.
c) Celebrity creditability a question mark for the
competent customer: Today’s marketing endorsement has
to deal with a competitive and knowledgeable customer
who has begun to voice his opinion about their
perception about endorsing a brand. Celebrity is said to
befool the public as he is paid to sell and communicate
good things about the brand. Hence the question of
creditability of the celebrity being chosen to protect the
brand is becoming pertinent.
19. d) Conflicting Image: A mix match between the image of
the credibility and the product can damage both. Unless
there is a synergy between celebrity’s own image and that
of product category the strategy of endorsement is
rendered futile.
e) Multiple Endorsements: The poly endorsement has led
to a celebrity clutter. A Celebrity endorsing multiple
products and multi brands in a category have left the
customer confused and have led to dilution in the
celebrity’s value.
f) Influence of Celebrity scandals and moral violation on
brands: A number of entertainers and athletes have been
involved in activities that could embarrass the companies
whose products the endorsed. When the endorser’s image
is finished, it actually leads to a greater fall in image for
the brand. For instance Mohammad Ashraful was charge
with betting and match fixing, which created negative
feeling and repulsive thoughts among people for the
products he was endorsing.
2.4 (2) -Returns
a) Build Awareness: A new brand can benefit greatly if a
celebrity endorses it. It can attract the customer’s
attention and inquisitiveness to see what product is being
endorsed. Research has shown consumers have a higher
level of message recall for products that are endorsed by
celebrities.
20. b) Connects Emotionally: Some celebrities like Mashrafi
Bin Mortaza, ATM Samsujjaman command great
adoration among people. Such celebrities can positively
influence their fans etc. a great extents and hence end to
even connect with the brand emotionally because of their
star enduring it.
c) Quick Connect: The communication process tends to
hasten up due to the more presence of a celebrity. This is
because the star carrying the message tends to click with
the customer more. Because of likeability, recall
attractiveness and creditability thereby helping the
company to clearly and quickly pass on the message to the
target customers.
d) Means of Brand different ion: Using a celebrity is a
source of brand differentiation. In a category where a
brand is suing a celebrity the first that picks one up could
use it differently itself in the market the same was done by
Boost in the malted beverage category.
e) Source of Imitation and hence inducing increased
product usage: Celebrities actually tend to become models
or idols for the target audience who tend to start using the
product just because the celebrity name is attached with it.
For instance, Lux has been used by many as it is a beauty
soap recommended by the beauty queen, Aishwarya Rai
and now a day’s Dipika Padukon.
f) Better Brand Image: the use of celebrities could also
bring in positive image among the masses for brand.
21. 3. Methodology of the Study
The studies on effects of celebrity endorsement on the
consumers purchase/buying decision is depend on
primary data. The researchers choose a different way to
get touch with respondents. A survey is done by
researchers for collection primary data. They target
various diverse professions respondent for their survey.
The sample size of the study was a convenient sample of
100+. Data were collected from the consumers via online
& face to face interactions. 50% data collected through
online (Google form) and 50% data collected from face
to face encounter. Each respondent were asked to fill- in
a questionnaire.
In order to emphasize on certain information higher
percentage of opinions were considered as the acceptable
views and opinion. For the purpose of data analysis
Google sheet was used. Data were analyzed through
descriptive statistics and different charts which make the
analysis more effective and efficient.
4. Analysis of data
22. Profession of respondents
Profession No of respondents Profession No of
respondents
Students 73 House wife 02
Teacher 05 Lawyer 01
Businessman 03 Govt. Service holder 01
Private Service Holder 07 Model 01
Cabin Crew 01 Freelance Photographer 02
Army 01 Doctor 03
Banker 01 Physiotherapist 01
Fashion Designer 01 others 04
This study was conducted on 107 respondents. And
response were collected to questionnaere .this table show
that 73 were students , 07 were privates service holders ,
05 were teachers , 02 were housewifes ,
3 were doctors , others were 17.
Among respondents we found 77.6% belong to 19-25 age
groups. This is the highest responding age group. On the
23. other hand 14%, which is second highest belongs to 26-
35 age group.
Among our survey respondents 51.4% are male and
48.6% are female. We tried to keep the respondents sex
ratio equal, but male are dominating here a little bit.
Our majority of respondents which is 71% belong 0-
15000 income range. Whereas, 12.1% respondents belong
to 26000-40000income range and 8.4% belong to 16000-
25000.
In this statement we found that a significant number of
respondents (41.2%) are persuaded by “Film Star”.
However 32.4% are persuaded by “Common man as
brand ambassador”. Cricketers also affect a vast amount
of respondents.
Here in this pie chart we can see that TV (56.1%)
persuades people more than any other media to purchase
product. After TV we found Social Media to impact
people to purchase product.
24. In our survey we found 75.8% respondents are concerned
about product quality while they are to purchase product.
Followed by price of the product which is 14.1%.
Most of the respondents (51.5%) think companies choose
celebrity to be able to increase their sales and profits.
Whereas a significant number of respondents (34%) also
believe that companies choose celebrity to make them
product more recognizable to the customers. 11.3%
respondents think companies use celebrity to compete
strongly with their rivals in the market.
In our findings we found that most of the respondents
which are 31.8% don’t purchase a product just because
celebrity promotes that. Whereas 31 persons stayed at
neutral position and 7 persons agreed strongly with the
statement that they purchase a product when celebrity
promotes that.
Here 26.2% respondents among 100% respondents
strongly disagreed with this statement. Followed by 20
respondents just disagree with this statement. 23.4%
respondents kept their opinion in neutral position.
Whereas 22.4% respondents agreed with the statement
25. that celebrity endorsed advertisement attracts them more.
9.3% respondents strongly agreed with the statement.
In this statement we found vast amount of people agree
that celebrity endorsement helps them to remember a
brand or product. The number of agreeing people is
32(29.9%). However 24 persons strongly agreed with the
statement. 20 persons stayed in neutral position and 15
and 16 people disagreed and strongly disagreed with the
statement respectively.
Here significant number of respondents which is
34(31.8%) people strongly disagreed with the statement
and 22(20.6%) people disagreed with the statement.
25(23.4%) people neither disagreed nor agreed and
22(20.6%) and 5(3.7%) people agreed and strongly agreed
respectively.
This statement findings show that customers don’t
believe celebrity endorsement can make sure products
superior quality. 51(47.7%) persons strongly agreed and
23 (21.5) persons just agreed with this statement.
26. 47(43.9%) respondents among 107 respondents strongly
disagreed with this statement. However, only 6
respondents strongly agreed with this statement. This
statement result concludes that liking a brand doesn’t
depend on just liking celebrity.
We found here celebrity image and brand image have a
significant relation to create position in customers mind
by celebrity endorsing. 45(42.1%) and 28 respondents
strongly agree and just agreed with this statement. It
concludes to get better outcome with celebrity endorsing
a brand must have to relate their image with selected
celebrity image.
In this statement we found that 34.6% respondents are
strongly agreed that celebrity endorsement may impact on
kid’s consumption habits and 33.6% respondents are
agreed with this statement.
42.1% respondents are agreed that celebrity endorsement
may impact on young generations and 30.8% respondents
are strongly agreed with that statement. That indicates
that up to 70% respondent will believe that celebrity
endorsement may impact on young generations.
27. 57% are strongly disagreed and 17.8% agreed that they
will not stop buying product if their favorite celebrities
endorsing it get involved in scandal. That indicates in the
related with any scandal that will not effect on brand.
Both are independent.
28. 5. Findings:
1. Most of the Peoples are treated film star as celebrity.
41.2% respondents choose film star as celebrity.
2. Study found that TV (56.1%) persuades people more
than any other media to purchase product.
3. Researchers found 75.8% respondents are concerned
about product quality while they are to purchase product.
4. Most of the respondents (51.5%) think companies
choose celebrity to be able to increase their sales and
profits.
5. Researchers found that most of the respondents
which are 31.8% don’t purchase a product just because
celebrity promotes that.
6. Here 26.2% respondents strongly disagreed with this
statement ‘’ Celebrity endorsed advertisements attracts me
more.’’
7. Researchers found vast amount of people agree that
celebrity endorsement helps them to remember a brand
or product. The number of agreeing people is 32(29.9%).
8. Here significant number of respondents which is
34(31.8%) people strongly disagreed with the statement ‘’I
think the familiarity of the celebrity influence your
purchase decision’’.
29. 9. ‘’I don't believe product specially advertise by
celebrities are of good product. ‘’This statement findings
show that customers don’t believe celebrity endorsement
can make sure products superior quality. 51(47.7%)
persons strongly agreed.
10. 47(43.9%) respondents among 107 respondents
strongly disagreed with ’’ I like a brand because i like
Celebrity.’’
11. Researchers found here celebrity image and brand
image have a significant relation to create position in
customers mind by celebrity endorsing. 45(42.1%)
respondents strongly agree.
12. In this statement we found that 34.6% respondents
are strongly agreed that celebrity endorsement may impact
on kid’s consumption habits
13. 42.1% respondents are agreed that celebrity
endorsement may impact on young generations
14. 57% are strongly disagreed that they will not stop
buying product if their favorite celebrities endorsing it get
involved in scandal.
30. 6. Conclusions and Recommendations
This paper is efforts to reflect a clear idea about the
effects of celebrity endorsement on the consumers
purchase/buying decision in context of Bangladesh. It
will be an assessment of current market situation
indicated that celebrity endorsement and advertising
strategies if correctly blended in terms of marrying the
strengths of the brands with the celebrity’s quality indeed
justify the high cost associated with this form of
advertising. However, advertising needs to be aware of
the complex processing underlying celebrity processing
endorsement by gaining clarity on described concepts of
celebrity source creditability and attractiveness, match-up
hypothesis, multiple product endorsement etc. Marketer
has to decide how far the benefits outweigh the risks
associated. Advertisers agree that celebrity endorsement
does not itself guarantee sales. It can create a buzz and
make a consumer feel better about the product, which in
turn has to come to expectation of customers as a real
star by delivering the promise. There have been instances
where the endorsement or real consumers have started
working better than celebrity endorsers. In fact much
research needs to be done on customer testimonials,
which tend to induce better creditability and helps in
carving the competent, rational, knowledgeable customer
of today who is said to be the real hero.
31. 7. References
Clark, Robert C. and Horstman, Ignatius J. (2003)
Celebrity Endorsements
(www.bu.edu/e.con/seminar/micro/pdffav)
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(1990) pp159-173.
Tom, Gail, Rebecca Clark, Laura Elmer, Edward
Greech, Joseph Maselli, Jr. and Harmona Sandhar (1992),
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advertisements”, Journal of consumer Marketing, 9(4), 45-
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Magazine: Advertising express may 2009
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