Rudra Narayan Bose is an administration professional with over 9 years of experience spearheading sales administration for MTR Foods Pvt. Ltd. He has skills in customer relationship management, inventory management, data analysis, and leading teams. Currently pursuing an MBA, he is looking for new opportunities to utilize his experience in administration, customer service, and people management.

1. RUDRA NARAYAN BOSE
55/B/7, Charak Danga Road,Uttarpara,Hooghly, West Bengal - 712258
Contact: 833584606/8017744085; Email: rudra.narayn7@gmail.com
ADMINISTRATION PROFESSIONAL
Executive position in the Administration field offering opportunities for advancement and professional
development in a company recognized for customer relations excellence.
SUMMARY OF SKILLS
• Administration Professional with an excellent and rewarding career of over 9+ years, currently
spearheading as Sale Administrative Officer with MTR Foods Pvt. Ltd.
• Experience in the Customer Relationship Management, Cash Operations and Inventory Management while
performing in the cost-efficient manner along with the unwavering quality standards.
• Knowledge of food service organization and operation and Ability to organize and supervise the work of
others.
• Possess keen business acumen in analyzing and understanding business requirements, customer-value
maximization and developing new business processes and revenue streams.
• Employs analysis and creativity to form productive systems and strategic business partnerships. Dedicated
individual with a reputation for consistently going beyond what is required and using personal high
standards to achieve results.
• Demonstrated ability to manage human, financial and material resources towards the achievement of
stated objectives, to plan and manage work programmes and to lead, motivate and provide effective
guidance to a team of professional and support staff-ration.
Certifications
• Have done Industrial Accounts (Plus) course from The Institute of Computer Accountant (ICA), Kolkata.
• Have done PCTA (Professional Certificate in Accounting and taxation) from Bengal Tax Kolkata.
PROFESSIONAL EXPERIENCE
MTR FOODS PVT LTD Since
May 2012
Sales Administrative Officer East
Sales Performance
• Effective use of company mainframe computer system (SAP), Google Doc, Qlik View and other software
(MS Office etc.).
• Preparing and analysing the Daily, Monthly & weekly reports for Zone i.e MIS -PPT’s/BER/MOL/Stock &
Sales for the East.
• Daily sales tracking of both RDS Wise and TSO Wise (Primary & Secondary) in SAP for East.
• Preparation of the budget, Implement financial policies and procedures. Periodical meetings
with team on important issues & Preparation of YTD Targets & Distribution for both the ASM’s & TSO’s
time to time and review.

2. • Doing Project Budgets, Implement cohesive suite of customer communication, preparing
different Marketing Proposal for both GT & MT formats in conjunction with Marketing.
• Instigate KPI’s for departmental performance & Zone Performance.
• Calculate & Finalized the monthly Incentive for TSO’s/ISR’s for East as per the Policy.
• Reconcile the general ledger and reconcile general account of the party statements in SAP.
• Establish and maintain supplier accounts and Ensuring compliance of all statutory requirements
(Trade Licence, Vat Registration, CST, C Forms, F forms, Way bills, FSSAI licences etc) for all the
establishments of the RDS, CFA & CSA.
• Handling consumer issues related cases (Complain & Grievances, Quality) resolve the same and
update the feed back to the management.
• Verification of all the require documents for new appoint RDS as per Company SOM (Sales
Operation Manual).
• Maintaining the financial Records from SAP-Credit Note, Party Statement of A/c, and Stock in
Hand, Stock in Transits and Tracking RTGS & NEFT details from Distributors.
• Co-ordinate with CFA & CSA, Assisting and verifying the order with the Stock in hand received from
RDS/TSO’s and other movements of stock, Stock management, ordering, taking closing stock (Internal
audit) at every month end etc.
• Managing Stationary / POP items as per the market requirements.
• Managing the different Sale promotional activity, (School activities, Durga Puja, Free Sampling
for new Product etc), dealing with the different Vendors (Taking Quotations, Rate finalization,
Sampling etc)
Administration Performance
• Taking Interviews, recruitment, by co-ordinate with third party and from other portals.
• Looking after Complain & Grievances, Benefits of employees, Attendance Management in SAP.
• Time Management, Salary (Payroll), drive different the training at the Zonal Office for (TSO’s / ISR/
Distributors) and maintaining different MIS Reports of performance and achievements.
• Performance Appraisal for both on roll & off roll employees, Statuary Compliance (PF, ESI) etc for east.
• Monitoring the TA & DA Expenses with eligibility for East.
• Doing Full & Final Settlement for both the Party & Resigned employees and other financial activity.
• Monitoring day-to-day Branch activity including organizing travel arrangements, Hotels booking,
Arrangements of vehicles (cars Polling) for different official Occasions etc.
• Coordinate with HR dept to delegate more functions for TSO & ISR.
• Regular follow up on sales data with sales team for Incentive calculation.
• Periodical reviews with team and person concerned in HO on key sales administration issues.
• Submit various papers in different Govt offices like PF, ESI, and Labour Welfare etc by coordinating with
internal tax consultant.

3. • Infrastructure management to include agreements, Contract renewals, asset upkeep & maintenance
• Ensuring proper document management of all files related to agreement, statutory and other
matters.
• Handling of Telecommunication Department – Telephone operators, Telecom-Engineers, Airtel, Vodafone,
etc
• Tracking STD & ISD calls, EPABX, abandon calls, Outgoing calls of circulation department etc. and report
generation.
AMALGAMATED BEAN COFFEE TRADING CO.LTD Since February 2007 – May 2012
Executive Finance and Administration (HR/Training)
As Finance
• Preparing MIS (Management Information System) on monthly basis
• Maintain both the debtors and Creditors accounts.
• Daily Purchased and sales reports Cross checking and Voucher analysis
• Cross-checking of Inflow and out flow of Daily Cash Transaction.
• Cross- Checking and making payment of Daily Petty Expenses Bills.
• Doing Internal Audit of (Stocks, Machinery etc at SCM Level)
• Bank Reconciliation and other Financial Works.
• Doing PT(Professional Tax) ,TDS Deduction, Vat Working etc
As Admin (HR /Training)
• Under general supervision from a designated supervisor, to plan and supervise everyday’s food service.
• Doing Recruitment, Taking Interviews, Pay rolling, Maintaining Attendance , leave Calculation, other
adjustment(For both Off Roll and On Roll Employees),etc Works
• Giving Training on weekly basis to New Joined and Existing Bean Buddy as per the schedule plan on
monthly
• Looking and monitoring performance of outlet staffs in Kolkata
• Formulation & implementation of market development plan.
• To lead and motivate the front-end i.e. outlet buddies
• Branding and the marketing of the new products launched
• To ensure that the level of inventory of stocks and merchandising items is maintained at an optimum level.
• Provide training for the new and existing outlet staffs to perform their responsibilities properly.
• Assigning and supervising personnel for performance of designated duties.
• Coordinating and discusses plans for each function with appropriate personnel.
• Interact with the customers to understand their needs/ requirements while assisting them for the required
services and maintaining customer relationships to build the future perceptiveness
• Cross -Checking food items at outlet level before serving about Self life, Hygiene, Display etc
• Supervising service and clean-up at Outlet level
• Performing related duties as assigned to Supervisors, Field Trainer etc
• Report to the Management over the regular proceedings & development of the store. Coordinate with the
H.O. for supplies to ensure adequate stock, customer complaints, and feedback from customers & team of
professionals, etc.

4. • Handle Daily Team Briefing.
PARTHA CONSTRUCTION
November 2004 - January 2007
HR & Accounts Executive
AGGRAWAL MINNING & PRANSPORT (Pvt) LTD August 2002 –
October 2004
HR & Administration Executive
EDUCATIONAL CREDENTIALS
Pursuing MBA (Master of Business Administration) from Sikkim Manipall University
BACHELOR OF COMMERCE 2002
Purvanchal University.
XII 1999
Senior School Certify Exam. From (Central Board of Secondary Exam)
X 1997
Secondary School Exam from (Central Board of Secondary Exam)
Technical Skills
• DCA in Computer from ICA Computer included Windows 98/XP, Vista, Ms Office 2007, Internet
Date of Birth: 21st
June 1982
Hobbies: Cooking, Listening to Music, Playing, Travelling
Languages Known: Bengali, English and Hindi
References: Available on Request