This document contains the resume of Onwodi G. Nwanneamaka. The summary highlights: - Onwodi has over 8 years of experience in human resources, including roles as a Human Resource Enthusiast, Human Resource Personnel, Learning Coordinator, and Call Centre Executive. - Her experience includes recruitment, training, performance management, policy development, and employee relations. She has worked in various industries such as retail, consulting, and telecommunications. - Onwodi holds a B.Sc. in Accounting from Bowen University and professional certifications from the Chartered Institute of Personnel Management of Nigeria and Nigerian Institute of Management. She is proficient in Microsoft Office

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ONWODI G. NWANNEAMAKA.
B.SC ACCOUNTING (HONS)
3, Hazelwood Northern Foreshore Estate, off Chevron Drive, Lekki Lagos.
amakaonwodi1@gmail.com
07038237782, 08054322754.
Female, Single, Nigerian.
15 July, 1985.
Objective
To contribute actively to the achievement of your corporate goals and objectives in an
effective and efficient manner and also striving for excellence and precision at all
time while enjoying job satisfaction, self development, advancement and
improvements.
Strength
Innovative and Creative
Resourceful problem solver
Ability to multi-task/Proactive
Team player
Ability to work under pressure, self motivated and target oriented.
Excellent oral and written communication skill.
Highly motivated with good moral, adaptive and well organized.
WORK EXPERIENCE
March 2013 – Till Date Human Resource Enthusiast
DigiBrands Limited.
Duties and responsibilities:
 Recruitment of staff for identified vacant positions
 Administers classifications programs, which includes analysing positions i.e.writing
job descriptions and evaluations for classification purposes
 Conduct midyear/end of year appraisals/Induction/Exit Interview
 Being district on confidential matters
 Writing and reviewing organisation handbook
 Design personnel forms and directs the maintenance of personnel records for the
purpose of coordinating and control by all departments
 Conduct salary surveys and salary reviews
 Ensure employee/employer relationship thereby designing an effective employee
relation strategy which is managed appropriately, fairly and legally

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 Training and development -Design power point slides and facilitate training for staff
to meet to the identified learning needs of the organization
 To provide guidance and direction to develop strategic compensation and benefits
 Devise, co-ordinate and direct benefit programs (pension; healthcare NHS)
 Responsible for employee relations, providing advice and counsel on personnel issues
 Reference Check and Cv’s sent for investigation
 Duty joining report typing and signing offer letters and investigation copy
 Remains current on law changes and monitors labour law updates and newsletters for
changes that affect Human Resources
 Annually/periodically reviews and makes recommendation to senior management for
improvement on company policies, procedures and practices or personnel matters
and ensure compliance with policies and procedures
 Development of New Policies to improve the work place
 Development of Internships /Placements Development Programme
 Recommends and maintains personal records, both manually and electronically, for
the purposes of controlling procedures, personnel transactions and reporting
personnel data
 Ability to build rapport quickly with members of the executive team
December 2011-March 2013 Human Resource Personnel
Virgin Stores Limited
Duties and responsibilities:
 Recruitment of staff
 Supervise employee and Responsible for making sure all product are delivered across
various branches, proper supervision, across all location of the store, employee
relations, providing advice and counsel on personnel issues
 Duty joining report typing and signing offer letters and investigation copy
 Annually/periodically reviews and makes recommendation to senior management for
improvement on company policies, procedures and practices or personnel matters
and ensure compliance with policies and procedures
 Development of New Policies to improve the work place
 Being district on confidential matters
 Writing and reviewing organisation handbook
 Ability to build rapport quickly with members of the executive team
 Design power point slides and facilitate training for staff to meet to the identified
learning needs of the organization
 To preserve employee-employer relationship thereby designing an effective employee
relation strategy
 Conduct Mid/End of year appraisal
 To provide guidance and direction to develop strategic compensation and benefits

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 Implement procedures for integrating new employees into the system and the
administration of personal data changes
May 2011 - December 2011. Learning Coordinator
Panabiz International Limited. (Tolaram Group) Holding Company for Indomie,
Multi-pro, BHN and Nobel Carpet.
Duties and responsibilities:
 Carry out research survey and training audits
 Consultancy- in charge of admin and operational responsibilities in the organization.
 Training and development to manage and Coordinate all requirements to run a
training program and for each unit.
 Design power point slides and facilitate training for staff to meet to the identified
learning needs of the organization
 To preserve employee-employer relationship thereby designing an effective employee
relation strategy
 Conduct Mid/End of year appraisal
 To provide guidance and direction to develop strategic compensation and benefits
 Implement procedures for integrating new employees into the system and the
administration of personal data changes
 Recommends and maintains personal records, both manually and electronically, for
the purposes of controlling procedures, personnel transactions and reporting
personnel data
 Monitor and evaluate business processes alongside in charge of office care.
 Salary fitment
 Provide a point of contact for all enquires (Telephones and Emails)
 Recruitment of staff for the group companies supervise and train.
 Provide administrative support personnel; assign review and evaluate work done.
May 2010- May 2011 Call Centre Executive
VConnect Global Services.
Duties and responsibilities:
 Identifying and resolving customer’s queries effectively and efficiently whilst
maintaining the acceptable service quality.
 Inbound and Outbound Calls (Attending to over one hundred and fifty calls in a day)
Telemarketing
 Following through customer’s queries ensuring prompt resolution and feedback.
 Escalating and routing issues to relevant process operators.
 Performing relevant system transactions relating to customer’s request

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 Promoting company’s products and services to current and potential customers
 Enlighten and educating customers on company’s new products and services.
 Providing information regarding accounts and product enquiries.
 Documenting actions taken to resolve customer’s issues.
 Generating periodic reports and other ad-hoc as requested by team leader
 Combining customer care, sales, marketing and administrative tasks.
 Customer service support and managing a cliental of over 1000
(Industrial Training) 2007 Accounting Officer
Eauxwell Nigeria Limited
Duties and responsibilities:
Responsible for Account Information
Payroll
Preparing of Ledger and TPL Accounts
Lodging of Cheques and keeping proper records
Credit Control
Prepare daily reports and books of account.
Language Spoken
English, Igbo and Yoruba.
Computer Literacy
Versatile In: Ms Word, Ms Excel, Ms PowerPoint, Ms Outlook and Internet.
Educational and Training
Academic
Chartered Institute of Personnel Management of Nigeria (CIPM) (in view).
2009 Nigerian Chartered Institute of Management (NIM) (Member)
2008 Bowen University Iwo Osun State (B.Sc. Accounting).
2004 Nigerian Navy Secondary School (WASSCE)
2003 Diploma in Computer Operation
1996 Brown Memorial Nursery and Primary School (FSLC)

5. 5
Professional Training
Personnel Management
People’s management
Customer Relations Management
Hobbies
Reading, Travelling and listening to music
Referees
Available on Request.