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The big power of small favours

                              Rob Duncan




Copyright Rob Duncan 2008-9                1
Your Speaker
Rob Duncan
Director, BCIT Applied
Research Liaison Office
Author of:
Haul Away! Teambuilding
Lessons from a Voyage around
Cape Horn (2005)
Competitive Intelligence: Fast,
Cheap & Ethical (2008)


                       Copyright Rob Duncan 2008   2
Our Agenda
 So what is all this social networking stuff?
 Is it really useful for business or is it waste of time?
 What is LinkedIn?
 How can I use it to build my business?
 Okay, I’m on there – now what?
 Where are the hidden treasures on LinkedIn?
 How can I make the most of my LinkedIn network?



                Copyright Rob Duncan 2008-9                  3
What is LinkedIn?
 An online social network for professionals
    Profiles
    Connections
    Introductions
    Q&A
    Status
    Recommendations
    Groups
 30+ million people and growing fast

                   Copyright Rob Duncan 2008-9   4
How I use LinkedIn
 Promote BCIT & ARLO
 Publicize my books
 Obtain speaking engagements
 Offered guest lectureship
 Helpful answers to tough problems
 New friends worldwide
 Old friends back in touch



              Copyright Rob Duncan 2008-9   5
Getting onto LinkedIn
 Go to www.linkedin.com
    Sign up (free)
    Set up profile
         Name, title
     
         Photo
     
         Work history
     
         Education
     
         Speciality areas & skills
     
         Interests, hobbies, awards
     
         Your websites or blogs
     
         Contact preferences
     

 Get involved...get active!

                    Copyright Rob Duncan 2008-9   6
Be a good LinkedIn citizen
 Full profile with photo
 Build your network – add connections
 Ask & answer questions
 Give and seek recommendations
 Update status frequently
 Join groups and participate in discussions
 Help others: “what’s in it for them?”
 Be a giver not a taker


               Copyright Rob Duncan 2008-9     7
The Power of Profile
Put everything in there!

Your photo makes you real

High school, past jobs,
interests all matter: they
build bridges


TIP: Use descriptors
that are easily searched
e.g. “new product
designer”

                             Copyright Rob Duncan 2008-9   8
The Power of Connections
Crucial decision: stay small
or go big?

Small networks can keep it
intimate & local, but…

Big networks exponentially
increase your reach

Your entire network will
see your status, questions,
answers
TIP: Click on “OpenLink
enabled” to announce your
willingness to connect

                              Copyright Rob Duncan 2008-9   9
The Power of Q&A
Ask strategic questions
Answer questions
frequently and generously;
think of yourself last
Put a Weblink in your
answers (draw people to
your Website, books, or
blog)
Earn expertise rewards &
build reputation
TIP: Visit Q&A daily and
answer as many
questions as you can,
insinuating your web
address where possible

                             Copyright Rob Duncan 2008-9   10
The Power of Recommending
Recognize someone you
respect
Don’t be shy: request
recommendations
Put all past employers in
your profile and seek
recommendations for each
one


TIP: Don’t “drown” your
profile in
recommendations – 5-10
good ones is plenty


                    Copyright Rob Duncan 2008-9   11
The Power of Status
Let your world know
what you are up to

Be strategic (“Rob is
looking for entrepreneurs
to assist”)

Update it frequently


TIP: Keep “stock” ones
handy (e.g. “looking for
new clients”)

                            Copyright Rob Duncan 2008-9   12
The Power of Groups
Search for & join relevant
Groups
Be strategic: should I join
“Starving Inventors” or “New
Product Tycoons?” Why not
both?
Display your Group badges
on your profile to allow like-
minded people to connect
Contribute to Group
Discussions
TIP: Join the group “Invites
Welcome” to grow your
network



                               Copyright Rob Duncan 2008-9   13
The Power of Discussions
Each LinkedIn Group has a
discussion feature

Good way to advertise new
books

Ask strategic questions

Introduce yourself to the
community
TIP: Seed a discussion
with your key business
challenge, e.g. “How do I
connect with inventors who
need protoypes made?”

                             Copyright Rob Duncan 2008-9   14
The Power of Introductions
Connect 2 people who can
help each other

Ask for introductions from
your connections

Be generous with your
contacts

TIP: Search for your
dream client and see who
in your network is
connected to them – get
introduced


                    Copyright Rob Duncan 2008-9   15
Getting the Most out of LinkedIn
 Put everything in your profile
 Increase your network size
 Join LinkedIn Groups
 Ask and answer questions strategically
 Give more than you get




                    Copyright Rob Duncan 2008-9   16
The Power of Small Favours
 Help 50 people with:
   Answers
   Recommendations
   Expert suggestions
   Leads
   Introductions
 When you need help, 50 people will be there for you
 Give generously; the “getting” flows indirectly from
 your investment in others

               Copyright Rob Duncan 2008-9               17
Thank You!
Any questions?



Contact me at:
greatcapes@gmail.com



Connect with me on LinkedIn!




                    Copyright Rob Duncan 2008-9   18

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The Big Power of Small Favors: Using Linked In For Relationship Building

  • 1. The big power of small favours Rob Duncan Copyright Rob Duncan 2008-9 1
  • 2. Your Speaker Rob Duncan Director, BCIT Applied Research Liaison Office Author of: Haul Away! Teambuilding Lessons from a Voyage around Cape Horn (2005) Competitive Intelligence: Fast, Cheap & Ethical (2008) Copyright Rob Duncan 2008 2
  • 3. Our Agenda  So what is all this social networking stuff?  Is it really useful for business or is it waste of time?  What is LinkedIn?  How can I use it to build my business?  Okay, I’m on there – now what?  Where are the hidden treasures on LinkedIn?  How can I make the most of my LinkedIn network? Copyright Rob Duncan 2008-9 3
  • 4. What is LinkedIn?  An online social network for professionals  Profiles  Connections  Introductions  Q&A  Status  Recommendations  Groups  30+ million people and growing fast Copyright Rob Duncan 2008-9 4
  • 5. How I use LinkedIn  Promote BCIT & ARLO  Publicize my books  Obtain speaking engagements  Offered guest lectureship  Helpful answers to tough problems  New friends worldwide  Old friends back in touch Copyright Rob Duncan 2008-9 5
  • 6. Getting onto LinkedIn  Go to www.linkedin.com  Sign up (free)  Set up profile Name, title  Photo  Work history  Education  Speciality areas & skills  Interests, hobbies, awards  Your websites or blogs  Contact preferences   Get involved...get active! Copyright Rob Duncan 2008-9 6
  • 7. Be a good LinkedIn citizen  Full profile with photo  Build your network – add connections  Ask & answer questions  Give and seek recommendations  Update status frequently  Join groups and participate in discussions  Help others: “what’s in it for them?”  Be a giver not a taker Copyright Rob Duncan 2008-9 7
  • 8. The Power of Profile Put everything in there! Your photo makes you real High school, past jobs, interests all matter: they build bridges TIP: Use descriptors that are easily searched e.g. “new product designer” Copyright Rob Duncan 2008-9 8
  • 9. The Power of Connections Crucial decision: stay small or go big? Small networks can keep it intimate & local, but… Big networks exponentially increase your reach Your entire network will see your status, questions, answers TIP: Click on “OpenLink enabled” to announce your willingness to connect Copyright Rob Duncan 2008-9 9
  • 10. The Power of Q&A Ask strategic questions Answer questions frequently and generously; think of yourself last Put a Weblink in your answers (draw people to your Website, books, or blog) Earn expertise rewards & build reputation TIP: Visit Q&A daily and answer as many questions as you can, insinuating your web address where possible Copyright Rob Duncan 2008-9 10
  • 11. The Power of Recommending Recognize someone you respect Don’t be shy: request recommendations Put all past employers in your profile and seek recommendations for each one TIP: Don’t “drown” your profile in recommendations – 5-10 good ones is plenty Copyright Rob Duncan 2008-9 11
  • 12. The Power of Status Let your world know what you are up to Be strategic (“Rob is looking for entrepreneurs to assist”) Update it frequently TIP: Keep “stock” ones handy (e.g. “looking for new clients”) Copyright Rob Duncan 2008-9 12
  • 13. The Power of Groups Search for & join relevant Groups Be strategic: should I join “Starving Inventors” or “New Product Tycoons?” Why not both? Display your Group badges on your profile to allow like- minded people to connect Contribute to Group Discussions TIP: Join the group “Invites Welcome” to grow your network Copyright Rob Duncan 2008-9 13
  • 14. The Power of Discussions Each LinkedIn Group has a discussion feature Good way to advertise new books Ask strategic questions Introduce yourself to the community TIP: Seed a discussion with your key business challenge, e.g. “How do I connect with inventors who need protoypes made?” Copyright Rob Duncan 2008-9 14
  • 15. The Power of Introductions Connect 2 people who can help each other Ask for introductions from your connections Be generous with your contacts TIP: Search for your dream client and see who in your network is connected to them – get introduced Copyright Rob Duncan 2008-9 15
  • 16. Getting the Most out of LinkedIn  Put everything in your profile  Increase your network size  Join LinkedIn Groups  Ask and answer questions strategically  Give more than you get Copyright Rob Duncan 2008-9 16
  • 17. The Power of Small Favours  Help 50 people with:  Answers  Recommendations  Expert suggestions  Leads  Introductions  When you need help, 50 people will be there for you  Give generously; the “getting” flows indirectly from your investment in others Copyright Rob Duncan 2008-9 17
  • 18. Thank You! Any questions? Contact me at: greatcapes@gmail.com Connect with me on LinkedIn! Copyright Rob Duncan 2008-9 18