Tony Linn is a goal-oriented professional with over 20 years of experience in contractor sales, marketing, and management. He has a demonstrated ability to manage projects, develop bids and proposals, and deliver product solutions to market. His most recent role was as a Southeastern Sales Supervisor, where he was responsible for servicing accounts and developing new business opportunities. Prior to that, he worked as a Warranty Manager and helped improve customer satisfaction ratings.

1. Tony Linn 7202 Litany Court • Flowery Branch, GA 30542
Phone: 678-522-4615 • Email: tony.linn@comcast.net
OBJECTIVE: To be part of a dynamic team to implement innovative sales and marketing programs that increase
profitability and market share while challenging my sales, communications, and management skills.
Contractor Sales & Marketing Product Merchandising Cost Management
A goal-oriented professional with over 20 years of successful management in contractor sales and
services. A demonstrated ability to manage multiple projects, utilizing strong planning and execution
capabilities to deliver product solutions to market. Highly motivated, versatile, problem solver who is
comfortable interacting with all levels of an organization, leading or collaborating.
CORE SKILLS:
• Strong technical aptitude in construction processes, products and equipment.
• Demonstrated experience in overall project management and supervision of employees, completing
jobs on time and within budget.
• Successful negotiation and problem-solving skills, proficient in developing detailed bids/proposals.
• Highly organized and capable of juggling multiple priorities – comfortable leading or collaborating.
• Practiced and honed carpentry skills in all aspects of home building and other design fabrication.
• Proficient in MS Office, web applications, video production, contact management and other forms of
data analysis.
CAREER PATH:
2007 to Present Norton Penhall Diamond Products (div. of Saint-Gobain Abrasives, Inc.)
Southeastern Sales Supervisor
• Responsible for the full range of territorial management activities associated with servicing
established diamond blade and concrete polishing accounts as well as identifying and developing
new business opportunities in the southeast territory.
• Conduct market research and competitive analysis to position products to specific markets or
applications.
• Develop key new relationships, maintain existing and repair damaged perceptions, where needed, to
build a strong customer network.
• Provide monthly report analysis with target account opportunities and needs.
• Championed the launch of the new diamond polishing products line as key training support liaison.
• Position was eliminated due to economic slow down in the industry and company-wide downsizing.
2005–2007 LPI Housing
Warranty Manager
• Responsible for bridging customer satisfaction and a builder’s commitment to quality workmanship
within the new home year warranty period – customer satisfaction ratings went from 65% to 90% in
one year, with several letters of appreciation documented for my professionalism and
responsiveness.
• Scheduled and supervised sub-contactors on site as needed for repair work.
• Implemented new tracking forms to better organize day-to-day management of projects
• Conducted a full walk-through audit to ensure adherence to contract specifications and building code
regulations.
• Restructured sub-contractor profiles according to quality, quantity and cost resulting in a 5%-7% cost
reduction.
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2. Tony Linn 7202 Litany Court • Flowery Branch, GA 30542
Phone: 678-267-1607 • Email: tndlinn@comcast.net
CAREER PATH:
(cont’d)
2000–2007 Specialty Construction Services
President-Owner
• Managed and operated an independent, full-service home construction, remodeling and repair
business of new construction, build-to-suit, and tenant improvements (TI) as well as large capital
expansions. Start up venture that grew 60% in 6 years.
• Licensed to provide all general contractor services, such as custom trim/carpentry services,
basement finishing, designer tile work, custom decks, home entertainment concepts, hardwood floor
installations.
• Handled scheduling, preparation of bid packages and project proposals, sales of higher end products,
participation in contractor selection, negotiation with sub-contractors, development and tracking of
project scope and budget, finance administration and client/supplier relationship management.
1996–2000 Whitmire Homes
Superintendent
• Supervised punch out crew and responsible for all punch out labor.
• Conducted all walk-throughs with customer and handled punch out completion for closing
• Acted as primary warranty manager.
• Increased Customer Satisfaction by 10%.
1982–1996 Lens Crafters
Optician & Territory Lab Manager
• Provided sales support to potential customers, including eyewear fittings.
• Designed and constructed merchandise displays in southeast territory to help enhance product sales.
• Assisted in the installation of in-store laboratories, including equipment, cabinetry, water lines, and
electrical needed to operate machinery.
• Supervised 50 technical personnel in the lab of fabrication of eyeglasses.
• Ordered supplies from vendors to keep adequate stock of frames and lenses on hand at all times.
EDUCATION & TRAINING:
• Dekalb Technical College, Atlanta Ga; Courses in Business Management.
Management Development (current/internal)
• Selected as 1 of 10 employees in North American Sales and Marketing for leadership development
team
Norton / Pro-cut Product Training Program (2007) • Atlanta, GA
• Three day concentrated training program on diamond blades and equipment.
Concrete Sawing & Drilling Association (CSDA) (2005) • St. Petersburg, FL
• 7 day, extensive training of “The Cutting Edge” for certification of concrete cutting and coring
applications.
Professional Training Skills Seminar (2007) Saint-Gobain Abrasives, Worcester, MA
PROFESSIONAL MEMBERSHIPS:
• Member of Concrete Sawing & Drilling Association
• Assistant Coach for county’s little league softball teams
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