The document discusses the benefits and growth potential of Voice over Internet Protocol (VoIP) in modern communications, projecting that the VoIP market will expand significantly by 2010. It highlights VoIP's advantages such as reduced costs, increased productivity, and flexibility for mobile workforces. Prominent industry figures emphasize that VoIP represents a fundamental shift in telecommunications, with forecasts showing a strong preference for hosted VoIP solutions among small to mid-sized businesses.