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Listing
and
Marketing
Consultatio
n
Understanding The
Principles
• KELLER WILLIAMS®
• Consultant Vs. Agent
• Key Objectives
• Sources of Buyers
• Marketing
• Controlling Factors
•Preparing for the Offer
•Processing the Sale
• Pricing Factors
Mo Anderson
Chief Executive Officer
Gary Keller
Chairman Of The Board
About KELLER WILLIAMS® Realty
• Founded in Austin, Texas, on October 18, 1983.
• KELLER WILLIAMS® Realty laid the foundation for agents to
become real estate business people.
• Mo Anderson owned the #3 franchise in the largest real estate
company in the world.
• Gary Keller was chosen by Realtors across the U.S. as one of five of
the “Most Admired” REALTORS® in the nation.
KELLER WILLIAMS® FACTS:
• “Most Innovative Real Estate Company” — Inman News.
• 5th largest independent real estate franchise.
• 72,117+ real estate consultants.
• 695+ offices in the U.S. and Canada.
• 50 Major Markets.
• Excellence in real estate consultation training.
KELLER WILLIAMS® Realty
The KELLER WILLIAMS® Culture
Win-Win — or no deal
Integrity — do the right thing
Commitment — in all things
Communication — seek first to understand
Creativity — ideas before results
Customers — always come first
Teamwork — together everyone achieves more
Trust — starts with honesty
Success — results through people
Keller Williams Integrity
3464 Washington Drive
Eagan, MN 55122
651-379-2800
Our Office
Market Center Name
Consultant Vs. Agent
Fiduciary (Consultant)
• Advises and Consults
• Educates and Guides
• Involved in Decision Process
• Uses Judgment and Experience
• Irreplaceable
• Highly Compensated
Functionary (Agent)
• Delivers Information
• Tells and Sells
• Stays out of Process
• Follows the Rules and Procedures
• Replaceable
• Minimally Paid
Name: Shock & LeMire
Barb Shock
Dan LeMire
Professional: Realtors; business owners; Barb’s Day care 1995-2005;
Danita Pizza; Rightype Graphics; Plumbing.
Education: Barb has a Bachelor of Science Degree, Major in Psychology, Minor
in Sociology from the University of WI River Falls
Dan has a Associates Degree Mechanical Engineering
Just for Fun: golf, reading, music, skiing, bike riding, boating, Family time,
movies, fishing, hunting
Our Biography
Your REALTOR®
Agent Name
Our Service Process
Key Objectives
• PRICING… your home at the property’s fair market value.
• TIMING… in the desired time period.
• CONVENIENCE… selling your home with
the least amount of inconvenience.
Learning About The Home
WHERE BUYERS FIRST LEARNED ABOUT HOME PURCHASED
49%
15%
11%
8%
4%
7%2%1%
4%
Real Estate
Agent
Friends/Relatives
/Neighbors
Internet For Sale Signs
Builder
Other
Open House
Newspaper
Home Books
Marketing Plan
• Targeted Advertising
• To the public
• To the REALTOR® community
• Professional four page glossy home brochures
• KELLER WILLIAMS® Professional Real Estate Consultants
• REALTOR® Open Houses/public open house
• Professional photographer
• OBEO Virtual Tour
• Yard Signs
• Highly recognized
• Calls from signs using TAGG LINE
• Multiple Internet Web Sites
• MLS
• Realtor.com
• Local/International Internet Sites
Marketing Tools
Our marketing partners for your home
www.kellerwilliams.com was developed in 1995, making KELLER WILLIAMS® one
of the first real estate franchises to establish a presence on the World Wide Web.
Marketing Your Home
• Input your listing to MLS.
• Install nationally recognized sign.
• Provide information fliers.
• Pricing Guidance.
• Prepare Advertising.
• Hold Broker Open House.
• Give Feedback on showings.
• Review contracts and represent you in
negotiations.
• Guidance in staging your property.
• Complete all repairs and cleaning.
• “Stage” your home to be appealing.
• Hide valuables (also prescriptions).
• Keep marketing information out for
prospective buyers.
• Call me if information is depleted.
• Leave premises for showings.
• Call me with any questions.
• Refer friends and acquaintances who
might be interested in your property.
• Refuse to discuss terms with
prospective buyers or their agents.
Consultant Client
Our Respective Duties
What You Do & Don’t Control
Seller Controls:
• Property Condition
• Availability for Showing
• Price
• Home Warranty
Seller Doesn’t Control:
• Competition
• Buyer’s or Seller’s Market
• Interest Rates
• When The Perfect Buyer
Walks Thru Door
Home Warranty Plans
Home warranty plans go a long way to alleviate some
risks and concerns. For a modest price, the seller can provide
to the buyer a one year warranty covering specified heating,
plumbing, electrical, water heater or appliance breakdowns.
Coverage under most plans commences at closing. In all
cases, there are important limitations and exclusions
(example: appliances/systems must be operative at
commencement of coverage).
Selling Price Vs. Timing
• Timing is extremely important in the real estate market.
• A property attracts the most activity from the real estate community and
potential buyers when it is first listed.
• It has the greatest opportunity to sell when it is new on the market.
WEEKS ON MARKET
A
C
T
I
V
I
T
Y
1 2 3 4 5 6 7 8
Preparing For The Offer
• ACCEPTANCE. Signed by all parties, dated, delivered… congratulations,
you’re on your way to having your property sold!
• REJECTION. Unconditional… unfortunately, your home is still on the market.
• COUNTER OFFER. Any change to the contract
constitutes a counter offer. You are now in the renegotiation stage.
• NO ACTION. Equals rejection. Your home is still on the market.
In slow economic times, offers to purchase routinely come in “low” whereas
in healthy economic times, offers are closer to the asking price. Do not be
offended by any offer received. Be offended by buyers who tour your
property and don’t submit an offer.
Home Selling Process
MARKET RESEARCH
LISTING SIGNED
OFFICE
MULTIPLE LISTING
CONTACT PROSPECTS
SHOWINGS
OPEN HOUSE
OFFER RECEIVED
OFFER
CONTRACT ACCEPTED
INSPECTIONS
GRAPHICS OFFICE TOUR
MLS COMPUTER MLS MEMBERS
TRANSACTION
PROCESSING
NET SHEET
COUNTER OFFER
EARNEST MONEY
BEGIN
PROCESS
Inspections
Inspections and potential repairs are the number one reason sales don’t close.
Typically, buyers have a certain number of days in which to inspect the
property and accept or reject the property based upon these mechanical and
structural inspections.
SELLER
SEES THEIR HOUSE
INSPECTOR
SEES THE HOUSE
BUYER
SEES YOUR HOUSE
Save Yourself Time, Money and Disappointment — Do Deferred Maintenance Now!
Contract To Close
PROCESSING
MORTGAGE CO. CREDIT REPORT APPRAISAL
LOAN APPROVAL
UNDERWRITING VERIFICATIONS
TITLE CO.
ASSEMBLE PAPERS
SETTLEMENT
HOME SOLD
REJECTION
TRANSACTION
PROCESSING
Pricing Factors
As the triangle graph illustrates, more buyers purchase their properties at market value than
above market value. If you price your property at market value, you are exposing it to a much
greater percentage of prospective buyers and you are increasing your opportunity for a sale.
+15%
+10%
Market Value
-10%
-15%
10%
30%
60%
75%
90%
PERCENTAGE
OF BUYERS
ASKING
PRICE
IMPORTANCE OF INTELLIGENT PRICING
Pricing Misconceptions
It is very important to price your property at competitive market value at the
signing of the listing agreement. Historically, your first offer is usually your
best offer.
Buyers & Sellers Determine Value
The value of your property is determined by what a BUYER is willing to pay and a SELLER
is willing to accept in today’s market. Buyers make their pricing decision based on
comparing your property to other property SOLD in your area.
WHAT
YOU
PAID
WHAT
ANOTHER
AGENT
SAYS
WHAT
YOU
NEED
WHAT
YOU
WANT
COST
TO REBUILD
TODAY
WHAT
YOUR
NEIGHBOR
SAYS
Competitive Market Analysis
• Recent Sales
• Current Listings = Competition
• Expired Listings = What has not sold
Focusing On Results
The proper balance of these factors will expedite your sale.
LOCATION
COMPETITION
TIMING
CONDITION
TERMS
PRICE
SOLD

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Kw Listing 072004

  • 2. Understanding The Principles • KELLER WILLIAMS® • Consultant Vs. Agent • Key Objectives • Sources of Buyers • Marketing • Controlling Factors •Preparing for the Offer •Processing the Sale • Pricing Factors
  • 3. Mo Anderson Chief Executive Officer Gary Keller Chairman Of The Board About KELLER WILLIAMS® Realty • Founded in Austin, Texas, on October 18, 1983. • KELLER WILLIAMS® Realty laid the foundation for agents to become real estate business people. • Mo Anderson owned the #3 franchise in the largest real estate company in the world. • Gary Keller was chosen by Realtors across the U.S. as one of five of the “Most Admired” REALTORS® in the nation. KELLER WILLIAMS® FACTS: • “Most Innovative Real Estate Company” — Inman News. • 5th largest independent real estate franchise. • 72,117+ real estate consultants. • 695+ offices in the U.S. and Canada. • 50 Major Markets. • Excellence in real estate consultation training.
  • 5. The KELLER WILLIAMS® Culture Win-Win — or no deal Integrity — do the right thing Commitment — in all things Communication — seek first to understand Creativity — ideas before results Customers — always come first Teamwork — together everyone achieves more Trust — starts with honesty Success — results through people
  • 6. Keller Williams Integrity 3464 Washington Drive Eagan, MN 55122 651-379-2800 Our Office Market Center Name
  • 7. Consultant Vs. Agent Fiduciary (Consultant) • Advises and Consults • Educates and Guides • Involved in Decision Process • Uses Judgment and Experience • Irreplaceable • Highly Compensated Functionary (Agent) • Delivers Information • Tells and Sells • Stays out of Process • Follows the Rules and Procedures • Replaceable • Minimally Paid
  • 8. Name: Shock & LeMire Barb Shock Dan LeMire Professional: Realtors; business owners; Barb’s Day care 1995-2005; Danita Pizza; Rightype Graphics; Plumbing. Education: Barb has a Bachelor of Science Degree, Major in Psychology, Minor in Sociology from the University of WI River Falls Dan has a Associates Degree Mechanical Engineering Just for Fun: golf, reading, music, skiing, bike riding, boating, Family time, movies, fishing, hunting Our Biography Your REALTOR® Agent Name
  • 10. Key Objectives • PRICING… your home at the property’s fair market value. • TIMING… in the desired time period. • CONVENIENCE… selling your home with the least amount of inconvenience.
  • 11. Learning About The Home WHERE BUYERS FIRST LEARNED ABOUT HOME PURCHASED 49% 15% 11% 8% 4% 7%2%1% 4% Real Estate Agent Friends/Relatives /Neighbors Internet For Sale Signs Builder Other Open House Newspaper Home Books
  • 12. Marketing Plan • Targeted Advertising • To the public • To the REALTOR® community • Professional four page glossy home brochures • KELLER WILLIAMS® Professional Real Estate Consultants • REALTOR® Open Houses/public open house • Professional photographer • OBEO Virtual Tour • Yard Signs • Highly recognized • Calls from signs using TAGG LINE • Multiple Internet Web Sites • MLS • Realtor.com • Local/International Internet Sites
  • 13. Marketing Tools Our marketing partners for your home www.kellerwilliams.com was developed in 1995, making KELLER WILLIAMS® one of the first real estate franchises to establish a presence on the World Wide Web.
  • 14. Marketing Your Home • Input your listing to MLS. • Install nationally recognized sign. • Provide information fliers. • Pricing Guidance. • Prepare Advertising. • Hold Broker Open House. • Give Feedback on showings. • Review contracts and represent you in negotiations. • Guidance in staging your property. • Complete all repairs and cleaning. • “Stage” your home to be appealing. • Hide valuables (also prescriptions). • Keep marketing information out for prospective buyers. • Call me if information is depleted. • Leave premises for showings. • Call me with any questions. • Refer friends and acquaintances who might be interested in your property. • Refuse to discuss terms with prospective buyers or their agents. Consultant Client Our Respective Duties
  • 15. What You Do & Don’t Control Seller Controls: • Property Condition • Availability for Showing • Price • Home Warranty Seller Doesn’t Control: • Competition • Buyer’s or Seller’s Market • Interest Rates • When The Perfect Buyer Walks Thru Door
  • 16. Home Warranty Plans Home warranty plans go a long way to alleviate some risks and concerns. For a modest price, the seller can provide to the buyer a one year warranty covering specified heating, plumbing, electrical, water heater or appliance breakdowns. Coverage under most plans commences at closing. In all cases, there are important limitations and exclusions (example: appliances/systems must be operative at commencement of coverage).
  • 17. Selling Price Vs. Timing • Timing is extremely important in the real estate market. • A property attracts the most activity from the real estate community and potential buyers when it is first listed. • It has the greatest opportunity to sell when it is new on the market. WEEKS ON MARKET A C T I V I T Y 1 2 3 4 5 6 7 8
  • 18. Preparing For The Offer • ACCEPTANCE. Signed by all parties, dated, delivered… congratulations, you’re on your way to having your property sold! • REJECTION. Unconditional… unfortunately, your home is still on the market. • COUNTER OFFER. Any change to the contract constitutes a counter offer. You are now in the renegotiation stage. • NO ACTION. Equals rejection. Your home is still on the market. In slow economic times, offers to purchase routinely come in “low” whereas in healthy economic times, offers are closer to the asking price. Do not be offended by any offer received. Be offended by buyers who tour your property and don’t submit an offer.
  • 19. Home Selling Process MARKET RESEARCH LISTING SIGNED OFFICE MULTIPLE LISTING CONTACT PROSPECTS SHOWINGS OPEN HOUSE OFFER RECEIVED OFFER CONTRACT ACCEPTED INSPECTIONS GRAPHICS OFFICE TOUR MLS COMPUTER MLS MEMBERS TRANSACTION PROCESSING NET SHEET COUNTER OFFER EARNEST MONEY BEGIN PROCESS
  • 20. Inspections Inspections and potential repairs are the number one reason sales don’t close. Typically, buyers have a certain number of days in which to inspect the property and accept or reject the property based upon these mechanical and structural inspections. SELLER SEES THEIR HOUSE INSPECTOR SEES THE HOUSE BUYER SEES YOUR HOUSE Save Yourself Time, Money and Disappointment — Do Deferred Maintenance Now!
  • 21. Contract To Close PROCESSING MORTGAGE CO. CREDIT REPORT APPRAISAL LOAN APPROVAL UNDERWRITING VERIFICATIONS TITLE CO. ASSEMBLE PAPERS SETTLEMENT HOME SOLD REJECTION TRANSACTION PROCESSING
  • 22. Pricing Factors As the triangle graph illustrates, more buyers purchase their properties at market value than above market value. If you price your property at market value, you are exposing it to a much greater percentage of prospective buyers and you are increasing your opportunity for a sale. +15% +10% Market Value -10% -15% 10% 30% 60% 75% 90% PERCENTAGE OF BUYERS ASKING PRICE IMPORTANCE OF INTELLIGENT PRICING
  • 23. Pricing Misconceptions It is very important to price your property at competitive market value at the signing of the listing agreement. Historically, your first offer is usually your best offer. Buyers & Sellers Determine Value The value of your property is determined by what a BUYER is willing to pay and a SELLER is willing to accept in today’s market. Buyers make their pricing decision based on comparing your property to other property SOLD in your area. WHAT YOU PAID WHAT ANOTHER AGENT SAYS WHAT YOU NEED WHAT YOU WANT COST TO REBUILD TODAY WHAT YOUR NEIGHBOR SAYS
  • 24. Competitive Market Analysis • Recent Sales • Current Listings = Competition • Expired Listings = What has not sold
  • 25. Focusing On Results The proper balance of these factors will expedite your sale. LOCATION COMPETITION TIMING CONDITION TERMS PRICE SOLD