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Content is King

@katemorris
The King’s Subjects are Demanding
@katemorris
@katemorris
@katemorris
Developing Real Business Content
Because we can’t all be Coca-Cola
brought to you by…

@katemorris
Kate Morris
Principal Consultant
kate.morris@distilled.net
@katemorris

@katemorris
I’ve worked with over 40 clients.
@katemorris
What is Content?
We are not just talking text.

@katemorris
Text Content
Static – Comments – Blog Posts – Reviews – Product Descriptions
@katemorris
Images
@katemorris
Video
@katemorris
Sound
@katemorris
Why Content?
(What do I get from it spending my time and
resources on content development?)

@katemorris
Traffic

#1

253% Increase
in Traffic

@katemorris
Social

#2

1.75 million Facebook Likes

@katemorris
Conversions

#3

47% Increase in Conversions

@katemorris
Trust/Brand

#4

Client
Competitor
Head Term

@katemorris
But …

@katemorris
I have a boring
industry/product/company.
@katemorris
I don’t know what to write!
@katemorris
Everything has been said/done.
@katemorris
It’s too much WORK!
@katemorris
Getting Past Writer’s Block
Step Away.

There are no boring industries.

Ask your target market.

Running a successful business
is hard work.

Say it again, but better.

@katemorris
Developing Content
Ideas

@katemorris
#1

Define Your Audience

@katemorris
Personas

#1

OR

@katemorris
Example

#1

The
Independent
They are their own boss and help small businesses make
it in the big bad world. They create business cards, logos,
and pens for realtors. Their home is their office, their pets
or children are their co-workers. Inspiration is almost easy
but resources are not. Time is seemingly available but in
short supply due to the nature of running their business.

@katemorris

Example Customer
Donna Camacho
www.linkedin.com/pub/donnacamacho/6/a73/96b
Know them all, focus on
one at a time.

@katemorris
#2

Define Your Goals
No, really, this helps immensely with content.

@katemorris
Goals

#2
Company | Campaign | Website
$1 million in revenue by 2015
Be the best place for the best people to work
Sell the technology/idea in 3 years

@katemorris
Goals

#2
Company | Campaign | Website

Sell 100,000 units in the first year.
Get coverage in 5 publications.
Get 10,000 likes on Facebook.

@katemorris
Goals

#2
Company | Campaign | Website

Increase visits by 50% over last year.
Decrease overall site bounce rate by 10%.
Increase the conversion rate by 5% site wide.

@katemorris
Example

#2
Company: Grow global ** business to 100M users
Campaign: Drive brand and product awareness on the web.
Website: Increase raw organic search visits by 25% YOY
**edited to protect the business identity

@katemorris
#3

Brainstorming

@katemorris
“Ideas are like rabbits. You get a couple and learn how to
handle them, and pretty soon you have a dozen.”

John Steinbeck (1902-1968)
@katemorris
Write Everything Down. Everything.
@katemorris
Talk to others, you won’t come up with
ideas on your own.
@katemorris
#4

Filtering

@katemorris
Filtering

#4

Adria Saracino
@adriasaracino

@katemorris
#5

Supporting Information

@katemorris
Check out your competitors and do
better, or not at all.
@katemorris
Competitors

#5

Social
Advertising
Links

Press Releases
Partnerships
Users

@katemorris
Find Your Own
Databases, Survey, Testing, Interviews

@katemorris
Measure Success

@katemorris
Measure

Start with your goals.

@katemorris
Do Things that Impact Your Goals First
@katemorris
Measure

Not all content is
measured the same.
@katemorris
Measure

Content Type

Key Metrics

Product/Service Pages

Conversions, Visits, Bounce Rate

Blog Posts

Comments, Shares, Visits

Other Resources (Case Studies, Reports)

Links, Visits, Shares, Downloads

Videos

Plays, Shares, Embeds

Webinars

Attendees, Downloads, Views, Shares

Press Releases

Total Clips (stories), Visits from stories

Images

Shares, Bounce Rate

Job Pages

Visits, Conversion (applications)

About Company

Visits, Conversion (contact form)

Contest Pages

Conversions (Sign up, Sales, Coupon Use)

@katemorris
Thank You
Questions?

@katemorris

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