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Habits Of
Highly Effective
Managers
-Marissa Mayer
Background
• Google has used this manifesto to turn crappy managers into
acceptable ones. How?
By teaching them the basics.
• Specifically, the manifesto has helped engineering geniuses
who know how to write code but have no idea how to manage
people learn how to manage people.
• Not surprisingly, it turns out that the eight habits of highly
effective Google managers are the same as the eight habits of
highly effective managers everywhere!
• Be a good coach
• Empower your team and don't micro-manage
• Express interest in employees' success and well-being
• Be productive and results-oriented
THE HABITS OF HIGHLY
EFFECTIVE MANAGERS
• Be a good communicator and listen to your team
• Help your employees with career development
• Have a clear vision and strategy for the team
• Have key technical skills, so you can help advise the team
A. Be a good coach
EIGHT HABITS
• Provide specific, constructive feedback, balancing
negative and positive,
• Have regular one-on-ones, presenting solutions to
problems tailored to the employee's strengths
B. Empower your team
and don't micro-manage
• Balance giving freedom to your employees while
still being available for advice
• Make "stretch" assignments to help them tackle big
problems
C. Express interest in
employees' success
and well-being
EIGHT HABITS (Cont.)
• Get to know your employees as people, with lives
outside of work,
• Make new folks feel welcome, help ease the
transition.
D. Be productive and
results-oriented
• Focus on what you want the team to achieve and
how employees can help achieve it,
• Help the team prioritize work, and make decisions
to remove roadblocks.
E. Be a good
communicator and
listen to your team
EIGHT HABITS (Cont.)
• Communication is two-way: Both listen and share,
• Hold all-hands meetings and be specific about the
team's goals,
• Encourage open dialogue and listen to the
questions and concerns of your employees.
F. Help your employees with career development
G. Have a clear vision and
strategy for the team
EIGHT HABITS (Cont.)
• Even amid turmoil, keep the team focused on
goals and strategy,
• Involve the team in setting and evolving the team's
vision, goals, and progress.
H. Have key technical skills,
so you can help advise
the team
• Roll up sleeves and work side-by-side with team,
when needed,
• Understand the specific challenges of the work
1. Have trouble making
transition to team leader
THREE PITFALLS
• Fantastic individual performers are often promoted
to manager without the necessary skills to lead
• People hired from outside often don't understand
the specific ways of the company.
2. Lack a consistent
approach to performance
management and career
development
• Doesn't help employees understand what
company wants,
• Doesn't coach employees on how they can
develop and stretch,
• Not proactive: Waits for the employees to come to
them.
3. Spend too little time on managing and communicating
Marissa Mayer
• An American businesswoman and investor.
• She is an information technology executive, and
co-founder of Lumi Labs.
• Mayer formerly served as the president
and chief executive officerof Yahoo!
• She is a graduate of Stanford University and
was a long-time executive, usability leader, and
key spokeswoman for Google (employee #20).

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  • 2. Background • Google has used this manifesto to turn crappy managers into acceptable ones. How? By teaching them the basics. • Specifically, the manifesto has helped engineering geniuses who know how to write code but have no idea how to manage people learn how to manage people. • Not surprisingly, it turns out that the eight habits of highly effective Google managers are the same as the eight habits of highly effective managers everywhere!
  • 3. • Be a good coach • Empower your team and don't micro-manage • Express interest in employees' success and well-being • Be productive and results-oriented THE HABITS OF HIGHLY EFFECTIVE MANAGERS • Be a good communicator and listen to your team • Help your employees with career development • Have a clear vision and strategy for the team • Have key technical skills, so you can help advise the team
  • 4. A. Be a good coach EIGHT HABITS • Provide specific, constructive feedback, balancing negative and positive, • Have regular one-on-ones, presenting solutions to problems tailored to the employee's strengths B. Empower your team and don't micro-manage • Balance giving freedom to your employees while still being available for advice • Make "stretch" assignments to help them tackle big problems
  • 5. C. Express interest in employees' success and well-being EIGHT HABITS (Cont.) • Get to know your employees as people, with lives outside of work, • Make new folks feel welcome, help ease the transition. D. Be productive and results-oriented • Focus on what you want the team to achieve and how employees can help achieve it, • Help the team prioritize work, and make decisions to remove roadblocks.
  • 6. E. Be a good communicator and listen to your team EIGHT HABITS (Cont.) • Communication is two-way: Both listen and share, • Hold all-hands meetings and be specific about the team's goals, • Encourage open dialogue and listen to the questions and concerns of your employees. F. Help your employees with career development
  • 7. G. Have a clear vision and strategy for the team EIGHT HABITS (Cont.) • Even amid turmoil, keep the team focused on goals and strategy, • Involve the team in setting and evolving the team's vision, goals, and progress. H. Have key technical skills, so you can help advise the team • Roll up sleeves and work side-by-side with team, when needed, • Understand the specific challenges of the work
  • 8. 1. Have trouble making transition to team leader THREE PITFALLS • Fantastic individual performers are often promoted to manager without the necessary skills to lead • People hired from outside often don't understand the specific ways of the company. 2. Lack a consistent approach to performance management and career development • Doesn't help employees understand what company wants, • Doesn't coach employees on how they can develop and stretch, • Not proactive: Waits for the employees to come to them. 3. Spend too little time on managing and communicating
  • 9. Marissa Mayer • An American businesswoman and investor. • She is an information technology executive, and co-founder of Lumi Labs. • Mayer formerly served as the president and chief executive officerof Yahoo! • She is a graduate of Stanford University and was a long-time executive, usability leader, and key spokeswoman for Google (employee #20).