This document provides an overview of how to build a strong team through 5 key steps: 1) create the team with clear expectations, 2) motivate the team professionally and with respect, 3) recognize great work through praise, 4) evaluate employee performance against goals and expectations, and 5) compensate good work through rewards. Some highlights include setting a mission statement, communicating openly, training employees, rewarding individual and team successes, and focusing on employee strengths. The overall message is that strong management including clear direction, respect, and feedback can transform a struggling team into a high performing unit.

1. Lesson 3
Presentation Overview

2. How to manage your Employees
and
Build a Strong Team

3. By following these 5 steps, you will be
on the right path to building a strong
team. You will get the most out of your
staff, and also develop a strong spirited
department:

4. 1. Create
Develop a strong team with solid
expectations

5. 2. Motivate
Professionally and with respect

6. 3. Recognize
Praise great work

7. 4. Evaluate
Appraise employee performance

8. 5. Compensate
Reward a job well done

9. Shape the Individual

10. And Build the Team

11. How do you create a
strong team?

12. Make sure the team is set
and ready to go
By structuring the department to its optimum

13. Set clear expectations
They all need to be on the same page, and
understand the goals

14. Make sure…
You can do, what you
expect them to do

15. Start off with a fresh
approach
• Create a new team atmosphere
• Get rid of old thinking and bad habits
• Make the old staff see the new light

16. A positive attitude…
Can rescue a dying department,
almost overnight

17. Create a mission statement
That truly has meaning, not just a poster on
the wall

18. Walk around your department
• Take the time to sit down with your
employees in their environment
• Have small impromptu meetings

19. During your walk around the
department…
• Have a notepad and pen with you to take notes
• Be sure to follow up ASAP

20. Hold team meetings, and…
• Discuss stats
• Training needs
• Suggestions
• Compliments
• New projects
• Important events

21. Always communicate with your
team
Open communication is key, and vital

22. Inspire teamwork
By always keeping them in the loop

23. Make sure everyone is fully
trained,
and has what they need to
do the job efficiently

24. Teach them to work as a team
There must be support amongst the team members,
with respect for one another

25. Show how the goals of the team
Tie into the organizational goals
Company success depends on their performance

26. They should act and feel,
Like they are ambassadors for the company

27. Make their opinions count
• Always follow up
• Sometimes let the team decide
• Get the quiet people to speak up

28. Strong Teams…
Do not need to be micromanaged

29. How do you motivate
the team?

30. It starts with you
• Be positive
• Honest
• Encouraging
• Direct

31. Motivate Professionally
Have respect for your staff, and don’t
patronize with silly gimmicks

32. Share your vision and mission
with confidence, it will be
contagious

33. Approach for motivating a team:
One for all, and all for one

34. Approach for motivating an individual:
One-on-one

35. They should see you as,
• A leader who encourages others
• A manager who is motivated
• A person with a great attitude

36. How do you manage the
many different
personalities?

37. Be a solid manager & leader
• Give clear instructions
• Know what makes them tick
• Try to adapt to their personality
• Understand all of the personality traits
• Show your appreciation
• Help them grow
• Build their confidence
• Show you truly care
• Focus on their strengths
• And try to work around their weaknesses

38. How do you recognize
and praise great work?

39. Thank them

40. Admire their skills

41. Don’t hesitate to praise,
when praise is truly due

42. Send a complimentary
e-mail, cc your boss

43. Share the teams success
with upper management
Have upper management thank
the team!

44. How do you evaluate
and reward employee
performance?

45. Give constructive
feedback

46. Evaluate the known
goals, values,
and expectations

47. Appraise the core
objectives and corporate
values

48. Focus on the significance
of each success and
failure

49. Make sure the employee
leaves the evaluation,
knowing what is expected
in the future

50. …and let’s face it, it’s
mostly about the money
So try to pay them what they are
worth!

51. You can also award by,
• Promotion
• Bonus for hitting the goals
• Give cash awards
• Paid time off
• Award banquet
• Small, but meaningful gifts

52. Don’t make rewarding
predictable,
and don’t reward if the goal
was not achieved,
however…

53. Reward when it’s
truly due!!!

54. Building a strong team is possible,
with the exceptional management
skills you will possess…
End of presentation