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THE MCKINSEY’S 7S FRAMEWORK
Introduction
• Seven internal aspects of an organization that
  need to be aligned if it is to be successful.
• Improve the performance of a company.
• Determine how best to implement a proposed
  strategy.
The Model
The Model

Hard Elements        Soft Elements
   Strategy           Shared Values
                           Style
   Structure
                           Staff
   Systems                 Skills
Hard Elements
• Strategy: the plan devised to maintain and
  build competitive advantage over the
  competition.
• Structure: the way the organization is
  structured and who reports to whom.
• Systems: the daily activities and procedures
  that staff members engage in to get the job
  done.
Soft Elements
• Shared Values: core values of the company
  that are evidenced in the corporate culture
  and the general work ethic.
• Style: the style of leadership adopted.
• Staff: the employees and their general
  capabilities.
• Skills: the actual skills and competencies of
  the employees working for the company.
Strategy
•   What is our strategy?
•   How do we intend to achieve our objectives?
•   How do we deal with competitive pressure?
•   How is strategy adjusted for environmental
    issues?
DABUR INDIA LTD -BUSINESS DIVISIONS
CCD –HAIR OILS CATEGORY
CCD –SHAMPOO CATEGORY
CCD –ORAL CARE CATEGORY
CONSUMER HEALTH DIVISION
FOODS BUSINESS DIVISION
Growth Strategy
Structure
• What is the hierarchy?
• How do the various departments coordinate
  activities?
Organizational structure in a Sales
          Organization
Systems
• Where are the controls and how are they
  monitored and evaluated?
• What internal rules and processes does the
  team use to keep on track?
Misconducts on the job (to be dealt
           with seriously)
• Sleeping on the job
• Using another person's identity card or permitting another
  person to use your identity card to enter company premises
• Bribery
• Theft of company property and/or a fellow employee's
  property
• Willful damage to property in the employer's charge
• Consumption of liquor or alcoholic beverage or habit
  forming drugs on company premises
• Absence from work without permission or without
  reasonable cause
Shared Values
• What are the core & fundamental values ?
• What is the corporate/team culture?
Shared Values @
                                  • OWNERSHIP
  This is our company. We accept personal responsibility, and accountability to meet
                                    business needs.

                            • PASSION FOR WINNING
            We are determined to be the best at doing what matters most.

                               • CONSUMER NEEDS
We have superior understanding of consumer needs and develop products to fulfill them
                                        better.

                                  • TEAM WORK
 We work together on the principle of mutual trust & transparency in a boundary-less
                                      organization.

                                  • INTEGRITY
      We are honest with consumers, with business partners and with each other.
Style:
• How participative is the
  management/leadership style?
• How effective is that leadership?
Leadership Styles
Staff
• What positions or specializations are
  represented within the team?
• What positions need to be filled?
• Are there gaps in required competencies?
Skills
• Do the current employees/team members
  have the ability to do the job?
• Are there any skills gaps?
• How are skills monitored and assessed?
Young Managers
  Development Programme (YMDP)
• OBJECTIVES
• 1. To groom managers of tomorrow.
• 2. To instill a sense of camaraderie and
  develop a vibrant and progressive culture
SALES & MARKETING
                TRAINEES
• Preparation of sales plan
• Fundamental understanding of sales structure
  and systems
• Leadership skills
• Team development
• Communication
• Motivation
• Implementing brand plan
• Understand working of Ad agency
ENGINEER TRAINEES
•   Knowledge of production process
•   Understanding logistics and its complexities
•   Wastage identification in distribution system
•   Inter-departmental coordination
•   Written and verbal communication skills
•   Negotiation skills
CONCEPT OF MARKETING WARFARE
STRATEGIES
Marketing Warfare
• Simply think of competitors as the enemy .

• Attack or keep innovating depending on your
  position in the strategic square.

•   Never hesitate to destroy competition or else
    U will be a part of history.
Marketing Warfare

Defensive Warfare              Offensive Warfare

Is what market leaders wage    Is strategy for No.2 or No.3 in a
                               category




Flanking Warfare                   Guerilla Warfare
Smaller or new players that        Is often the land of smaller
are trying to get a foothold       companies
in a category by avoiding
the main battle.
Objectives
•   Number 1 firm: market domination
•   Number 2 & 3 firm: increased market share
•   Number 4 to 6 firm: profitable survival
•   Rest: survival
Principles of DEFENSIVE Warfare
Defensive Principle No. 1
• Only the market leader should consider playing
  defense

Defensive Principle No. 2
• The best defensive strategy is the courage to attack
  yourself
• Strengthen your position by introducing new
  products & services that obsolete your existing ones
Principles of DEFENSIVE Warfare
Defensive Principle No. 3
• Strong competitive moves should always be
  blocked.
• It’s better to take business away from yourself
  than have someone else do it for you.
Principles of OFFENSIVE Warfare
Offensive Principle No. 1
• The main consideration is the strength of the leader’s
  position

Offensive Principle No. 2
• Find a weakness in the leader’s strength and attack at that
  point
Principles of FLANKING Warfare
Flanking Principle No. 1
• A good flanking move must be made into an
   uncontested area
Flanking Principle No. 2
• Tactical surprise ought to be an important element
   of the plan
Principles of GUERRILLA Warfare
• Appropriate for the other 96 organizations in an 100
  organization market

Guerrilla Principle No. 1
• Find a segment of the market small enough to defend
• It could be small in volume or small geographically or in
  some other aspect difficult for a larger company to attack
Principles of GUERRILLA Warfare
Guerrilla Principle No. 2
• No matter how successful you become, never act like
  the leader

Guerrilla Principle No. 3
• Be prepared to bug out at a moment’s notice
THANK YOU

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7s

  • 2. Introduction • Seven internal aspects of an organization that need to be aligned if it is to be successful. • Improve the performance of a company. • Determine how best to implement a proposed strategy.
  • 4. The Model Hard Elements Soft Elements Strategy Shared Values Style Structure Staff Systems Skills
  • 5. Hard Elements • Strategy: the plan devised to maintain and build competitive advantage over the competition. • Structure: the way the organization is structured and who reports to whom. • Systems: the daily activities and procedures that staff members engage in to get the job done.
  • 6. Soft Elements • Shared Values: core values of the company that are evidenced in the corporate culture and the general work ethic. • Style: the style of leadership adopted. • Staff: the employees and their general capabilities. • Skills: the actual skills and competencies of the employees working for the company.
  • 7. Strategy • What is our strategy? • How do we intend to achieve our objectives? • How do we deal with competitive pressure? • How is strategy adjusted for environmental issues?
  • 8. DABUR INDIA LTD -BUSINESS DIVISIONS
  • 9. CCD –HAIR OILS CATEGORY
  • 11. CCD –ORAL CARE CATEGORY
  • 15. Structure • What is the hierarchy? • How do the various departments coordinate activities?
  • 16. Organizational structure in a Sales Organization
  • 17. Systems • Where are the controls and how are they monitored and evaluated? • What internal rules and processes does the team use to keep on track?
  • 18. Misconducts on the job (to be dealt with seriously) • Sleeping on the job • Using another person's identity card or permitting another person to use your identity card to enter company premises • Bribery • Theft of company property and/or a fellow employee's property • Willful damage to property in the employer's charge • Consumption of liquor or alcoholic beverage or habit forming drugs on company premises • Absence from work without permission or without reasonable cause
  • 19. Shared Values • What are the core & fundamental values ? • What is the corporate/team culture?
  • 20. Shared Values @ • OWNERSHIP This is our company. We accept personal responsibility, and accountability to meet business needs. • PASSION FOR WINNING We are determined to be the best at doing what matters most. • CONSUMER NEEDS We have superior understanding of consumer needs and develop products to fulfill them better. • TEAM WORK We work together on the principle of mutual trust & transparency in a boundary-less organization. • INTEGRITY We are honest with consumers, with business partners and with each other.
  • 21. Style: • How participative is the management/leadership style? • How effective is that leadership?
  • 23. Staff • What positions or specializations are represented within the team? • What positions need to be filled? • Are there gaps in required competencies?
  • 24. Skills • Do the current employees/team members have the ability to do the job? • Are there any skills gaps? • How are skills monitored and assessed?
  • 25. Young Managers Development Programme (YMDP) • OBJECTIVES • 1. To groom managers of tomorrow. • 2. To instill a sense of camaraderie and develop a vibrant and progressive culture
  • 26. SALES & MARKETING TRAINEES • Preparation of sales plan • Fundamental understanding of sales structure and systems • Leadership skills • Team development • Communication • Motivation • Implementing brand plan • Understand working of Ad agency
  • 27. ENGINEER TRAINEES • Knowledge of production process • Understanding logistics and its complexities • Wastage identification in distribution system • Inter-departmental coordination • Written and verbal communication skills • Negotiation skills
  • 28. CONCEPT OF MARKETING WARFARE STRATEGIES
  • 29. Marketing Warfare • Simply think of competitors as the enemy . • Attack or keep innovating depending on your position in the strategic square. • Never hesitate to destroy competition or else U will be a part of history.
  • 30. Marketing Warfare Defensive Warfare Offensive Warfare Is what market leaders wage Is strategy for No.2 or No.3 in a category Flanking Warfare Guerilla Warfare Smaller or new players that Is often the land of smaller are trying to get a foothold companies in a category by avoiding the main battle.
  • 31. Objectives • Number 1 firm: market domination • Number 2 & 3 firm: increased market share • Number 4 to 6 firm: profitable survival • Rest: survival
  • 32. Principles of DEFENSIVE Warfare Defensive Principle No. 1 • Only the market leader should consider playing defense Defensive Principle No. 2 • The best defensive strategy is the courage to attack yourself • Strengthen your position by introducing new products & services that obsolete your existing ones
  • 33. Principles of DEFENSIVE Warfare Defensive Principle No. 3 • Strong competitive moves should always be blocked. • It’s better to take business away from yourself than have someone else do it for you.
  • 34. Principles of OFFENSIVE Warfare Offensive Principle No. 1 • The main consideration is the strength of the leader’s position Offensive Principle No. 2 • Find a weakness in the leader’s strength and attack at that point
  • 35. Principles of FLANKING Warfare Flanking Principle No. 1 • A good flanking move must be made into an uncontested area Flanking Principle No. 2 • Tactical surprise ought to be an important element of the plan
  • 36. Principles of GUERRILLA Warfare • Appropriate for the other 96 organizations in an 100 organization market Guerrilla Principle No. 1 • Find a segment of the market small enough to defend • It could be small in volume or small geographically or in some other aspect difficult for a larger company to attack
  • 37. Principles of GUERRILLA Warfare Guerrilla Principle No. 2 • No matter how successful you become, never act like the leader Guerrilla Principle No. 3 • Be prepared to bug out at a moment’s notice