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TalkdeskInc

TalkdeskInc

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Personal Information
Industry
Technology / Software / Internet
Website
www.talkdesk.com
About
Talkdesk is easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service with phone support. Talkdesk makes it possible to have real time, personalized conversations with customers, without hardware, coding or downloads - all that is needed is a computer and an Internet connection. With Talkdesk, companies can have a call center up-and-running in minutes and have access to robust call center functionality including IVR, skills-based routing, call conferencing, comprehensive reporting, all in an intuitive web-based interface. Integrations with top business tools and CRM systems, such as Salesforce, Desk.com, Zendesk, and more.
Contact Details
Tags
customer service customer personalities customer relationship management customer customer experience call centers support business service mobile phone sales tips sales management sales tips mobile sales marketing education and training training saas salesforce services small business business intelligence startup growth social media professional development professional coach coaching conferences conference business model digital marketing mobile competitive employee engagement performance report survey call c software mobile customers how to sell audience reach technology trends twitter
See more
Presentations (20)
See all
Talkdesk Webinar Series: Drive Growth by Reducing Customer Effort
7 years ago • 1715 Views
How Surveypal Uses Talkdesk to Increase Customer Loyalty
7 years ago • 1744 Views
[Webinar] The Nordstrom Way to Customer Service Excellence with Robert Spector
7 years ago • 2804 Views
The Effortless Experience with Matt Dixon
7 years ago • 6271 Views
How to Design a Great Customer Experience with Kerry Bodine
7 years ago • 1868 Views
12 Tips for Providing Fantastic Holiday Phone Support
7 years ago • 18170 Views
10 Customer Service Trends for 2016
7 years ago • 7898 Views
Talkdesk Call Center KPI & Benchmarking Report
7 years ago • 3724 Views
Top Call Center KPIs to Track in 2016
7 years ago • 3776 Views
How to Combine Live Chat with Phone Support
6 years ago • 1318 Views
9 Top Qualities of a Successful Call Center Agent
6 years ago • 3601 Views
10 Tips For Excellent Call Center Etiquette 
6 years ago • 2834 Views
5 Steps for Handling an Angry Caller in the Call Center
6 years ago • 2149 Views
6 Customer Experience Insights from Opentalk 2016
6 years ago • 2337 Views
15 Tips for Training Call Center Agents
6 years ago • 8291 Views
12 Conflict Resolution Tips for Excellent Customer Service
6 years ago • 8132 Views
8 Steps to Effectively Coaching Call Center Agents
6 years ago • 3452 Views
11 Ways to Help You Improve First Call Resolution
6 years ago • 4343 Views
9 Professional Phone Greetings for Your Business
6 years ago • 24921 Views
NPS vs. CSAT - A Guide to Measuring Customer Happiness
6 years ago • 5814 Views
  • Activity
  • About

Presentations (20)
See all
Talkdesk Webinar Series: Drive Growth by Reducing Customer Effort
7 years ago • 1715 Views
How Surveypal Uses Talkdesk to Increase Customer Loyalty
7 years ago • 1744 Views
[Webinar] The Nordstrom Way to Customer Service Excellence with Robert Spector
7 years ago • 2804 Views
The Effortless Experience with Matt Dixon
7 years ago • 6271 Views
How to Design a Great Customer Experience with Kerry Bodine
7 years ago • 1868 Views
12 Tips for Providing Fantastic Holiday Phone Support
7 years ago • 18170 Views
10 Customer Service Trends for 2016
7 years ago • 7898 Views
Talkdesk Call Center KPI & Benchmarking Report
7 years ago • 3724 Views
Top Call Center KPIs to Track in 2016
7 years ago • 3776 Views
How to Combine Live Chat with Phone Support
6 years ago • 1318 Views
9 Top Qualities of a Successful Call Center Agent
6 years ago • 3601 Views
10 Tips For Excellent Call Center Etiquette 
6 years ago • 2834 Views
5 Steps for Handling an Angry Caller in the Call Center
6 years ago • 2149 Views
6 Customer Experience Insights from Opentalk 2016
6 years ago • 2337 Views
15 Tips for Training Call Center Agents
6 years ago • 8291 Views
12 Conflict Resolution Tips for Excellent Customer Service
6 years ago • 8132 Views
8 Steps to Effectively Coaching Call Center Agents
6 years ago • 3452 Views
11 Ways to Help You Improve First Call Resolution
6 years ago • 4343 Views
9 Professional Phone Greetings for Your Business
6 years ago • 24921 Views
NPS vs. CSAT - A Guide to Measuring Customer Happiness
6 years ago • 5814 Views
Personal Information
Industry
Technology / Software / Internet
Website
www.talkdesk.com
About
Talkdesk is easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service with phone support. Talkdesk makes it possible to have real time, personalized conversations with customers, without hardware, coding or downloads - all that is needed is a computer and an Internet connection. With Talkdesk, companies can have a call center up-and-running in minutes and have access to robust call center functionality including IVR, skills-based routing, call conferencing, comprehensive reporting, all in an intuitive web-based interface. Integrations with top business tools and CRM systems, such as Salesforce, Desk.com, Zendesk, and more.
Contact Details
Tags
customer service customer personalities customer relationship management customer customer experience call centers support business service mobile phone sales tips sales management sales tips mobile sales marketing education and training training saas salesforce services small business business intelligence startup growth social media professional development professional coach coaching conferences conference business model digital marketing mobile competitive employee engagement performance report survey call c software mobile customers how to sell audience reach technology trends twitter
See more

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