The document discusses evaluating the effectiveness of training programs. It explains that evaluation should happen after training to measure outcomes. Evaluation helps provide feedback to learners, control training programs, and ensure actual outcomes align with expected outcomes. The evaluation process involves assessing learner skills and knowledge before, during, and after training. Techniques for evaluation include observation, questionnaires, interviews, and comparing pre- and post-training assessments. Effective evaluation is part of the training lifecycle which includes analyzing needs, designing solutions, delivering training, reinforcing learning, and gathering feedback to improve future programs.