SlideShare a Scribd company logo
4 WAYS TO CREATE
CUSTOMER LOYALTY
Leaders in their respective markets have successfully cultivated brand love
spawning new customers through word of mouth and driving up customer
lifetime value through repeat purchases.
Here's how you can do the same!
BUILD ORGANIC COMMUNITIES
Instead of sponsoring a handful of established brand ambassadors,
consider empowering satisfied customers to become your advocates.
SOCIAL MEDIA POST
Ask for social media posts. Create an
exclusive brand ambassador
program and invite your repeat
customers to partake.
SOCIAL MEDIA FANS
You’ll create an entire community
of fans supporting your brand
overtime, offer them exclusive
discounts in return.
SCORE WITH REWARD PROGRAMS
LOYALTY PROGRAM
Loyalty programs have
become as important as
having a company website.
SEAMLESS
Your loyalty program
should be easy to use, with
exclusive benefits.
REFERRALS
Offer rewards for referrals
to encourage your
advocates.
WE NEED TO TALK
1 2 3
Communication is key. Fuel your brand devotion through
meaningful interactions with your customers.
survey form..
!
1
2
3
SPEAK TO YOUR CUSTOMERS
Speak directly to your guests
if there’s a way.
FEEDBACK AND SURVEYS
Ensure that you ask your customers for
feedback at moments that matter.
GET THEM INVOLVED
Share relevant company updates and
incorporate customer suggestions so
they feel involved.
4
IMPRESS FOR SUCESS
1
PERSONAL EXPERIENCES
Create personal experiences your
customers will remember.
2
SEND GIFTS
Consider sending them handwritten
thank-you cards or small gifts found locally.
Unique and genuine gestures will create a lasting emotional
connection with your customers!

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4 Ways To Create Customer Loyalty

  • 1. 4 WAYS TO CREATE CUSTOMER LOYALTY Leaders in their respective markets have successfully cultivated brand love spawning new customers through word of mouth and driving up customer lifetime value through repeat purchases. Here's how you can do the same! BUILD ORGANIC COMMUNITIES Instead of sponsoring a handful of established brand ambassadors, consider empowering satisfied customers to become your advocates. SOCIAL MEDIA POST Ask for social media posts. Create an exclusive brand ambassador program and invite your repeat customers to partake. SOCIAL MEDIA FANS You’ll create an entire community of fans supporting your brand overtime, offer them exclusive discounts in return. SCORE WITH REWARD PROGRAMS LOYALTY PROGRAM Loyalty programs have become as important as having a company website. SEAMLESS Your loyalty program should be easy to use, with exclusive benefits. REFERRALS Offer rewards for referrals to encourage your advocates. WE NEED TO TALK 1 2 3 Communication is key. Fuel your brand devotion through meaningful interactions with your customers. survey form.. ! 1 2 3 SPEAK TO YOUR CUSTOMERS Speak directly to your guests if there’s a way. FEEDBACK AND SURVEYS Ensure that you ask your customers for feedback at moments that matter. GET THEM INVOLVED Share relevant company updates and incorporate customer suggestions so they feel involved. 4 IMPRESS FOR SUCESS 1 PERSONAL EXPERIENCES Create personal experiences your customers will remember. 2 SEND GIFTS Consider sending them handwritten thank-you cards or small gifts found locally. Unique and genuine gestures will create a lasting emotional connection with your customers!