This document discusses business architecture and provides guidance on how to approach it. It begins by defining business architecture as the structure and narrative of a business. It recommends starting with the business model and developing capability maps to understand how the business operates. It cautions that business architecture is its own distinct discipline and should not be viewed only as aspects of the business not related to IT. The document also provides advice on looking upward to understand the broader context, downward to implement the business model effectively, and sideways to connect all parts of the architecture. It emphasizes the importance of aligning the architecture to the vision, values, and principles of the enterprise.
Planning and Improvement Advisor - Projects - Position DescriptionRenee Maisch
This document outlines the role and responsibilities of a Planning and Improvement Advisor position at Virgin Australia. The role supports productivity and operational effectiveness for Ground Operations through initiatives like developing standard operating procedures, project support, and identifying areas for improvement. Key responsibilities include maintaining project status reports, developing and refining processes, conducting data analysis to improve productivity and revenue, and ensuring policies support on-time performance and excellent customer service. The position requires strong process development, communication, and stakeholder engagement skills as well as experience in operations, change management, and advisory services.
The document discusses strategic enterprise transformation (SET) methodology for optimizing staff utilization. SET allows management to define strategic, non-strategic and commodity roles; ensure key staff have career plans; and minimize contractor risks. The methodology is proven, efficient and repeatable to improve performance, cut costs and increase efficiency through analyzing resource roles and utilization. Recommendations may include outsourcing commodity work or creating shared services across departments.
This document outlines the proposed structure and functions of the SABPP Audit Unit. Key points:
- The Audit Unit will have a CEO, Head of Audit, auditors and administrators to conduct HR audits against the 13 elements of the SABPP HR Management Standards System.
- Auditors will go through a rigorous selection process including experience requirements, training, and competency assessments.
- A three lines of defense risk model is adopted to structure internal controls, management oversight, and independent auditing.
- The audit process involves pre-audit preparation, an on-site audit, issuing an audit report, and potential certification if standards are met. Continuous improvement is encouraged.
The document is an internship project report submitted by Harsha Motwani about their internship with Concentrix focusing on human resource recruitment. It includes an introduction to Concentrix, discussing its mission, vision, values and clientele. It also provides an overview of the outsourcing industry and business process outsourcing, as well as discussing human resource management and recruitment processes. The report details Harsha's work experience during their internship at Concentrix, including the recruitment processes they participated in.
The document discusses human resources transformation through outsourcing key functions like administration, payroll, and call centers. It provides examples of companies that have outsourced HR functions and the types of processes typically outsourced. The perceived benefits of outsourcing include cost reduction, accessing external expertise, and allowing HR to focus more on strategic activities. Critical success factors for outsourcing initiatives include performing a feasibility study, selecting the right vendor partner, and establishing strong governance during the transition and oversight.
IT Outsourcing - Real Journey of Fortune 500 CompanyLokesh Grover
This e-book will help you understand the purpose, processes & pain areas of IT Outsourcing to external partner & will surely help you avoid the mistakes to bring real benefits for your organization.
This document is an internship report prepared by Mohammed Anwarul Hoque for his MBA program at Asian University of Bangladesh. The report discusses Risk Based Internal Audit practices at Bangladesh Bank, where Hoque completed a 3-month internship. The report includes an introduction to Bangladesh Bank, an overview of its Internal Audit Department, and details about the department's risk-based audit approach, goals, and implementation of annual audit plans. The report aims to study Bangladesh Bank's profile, the internal audit process, and strategies used to achieve departmental goals.
This document discusses business architecture and provides guidance on how to approach it. It begins by defining business architecture as the structure and narrative of a business. It recommends starting with the business model and developing capability maps to understand how the business operates. It cautions that business architecture is its own distinct discipline and should not be viewed only as aspects of the business not related to IT. The document also provides advice on looking upward to understand the broader context, downward to implement the business model effectively, and sideways to connect all parts of the architecture. It emphasizes the importance of aligning the architecture to the vision, values, and principles of the enterprise.
Planning and Improvement Advisor - Projects - Position DescriptionRenee Maisch
This document outlines the role and responsibilities of a Planning and Improvement Advisor position at Virgin Australia. The role supports productivity and operational effectiveness for Ground Operations through initiatives like developing standard operating procedures, project support, and identifying areas for improvement. Key responsibilities include maintaining project status reports, developing and refining processes, conducting data analysis to improve productivity and revenue, and ensuring policies support on-time performance and excellent customer service. The position requires strong process development, communication, and stakeholder engagement skills as well as experience in operations, change management, and advisory services.
The document discusses strategic enterprise transformation (SET) methodology for optimizing staff utilization. SET allows management to define strategic, non-strategic and commodity roles; ensure key staff have career plans; and minimize contractor risks. The methodology is proven, efficient and repeatable to improve performance, cut costs and increase efficiency through analyzing resource roles and utilization. Recommendations may include outsourcing commodity work or creating shared services across departments.
This document outlines the proposed structure and functions of the SABPP Audit Unit. Key points:
- The Audit Unit will have a CEO, Head of Audit, auditors and administrators to conduct HR audits against the 13 elements of the SABPP HR Management Standards System.
- Auditors will go through a rigorous selection process including experience requirements, training, and competency assessments.
- A three lines of defense risk model is adopted to structure internal controls, management oversight, and independent auditing.
- The audit process involves pre-audit preparation, an on-site audit, issuing an audit report, and potential certification if standards are met. Continuous improvement is encouraged.
The document is an internship project report submitted by Harsha Motwani about their internship with Concentrix focusing on human resource recruitment. It includes an introduction to Concentrix, discussing its mission, vision, values and clientele. It also provides an overview of the outsourcing industry and business process outsourcing, as well as discussing human resource management and recruitment processes. The report details Harsha's work experience during their internship at Concentrix, including the recruitment processes they participated in.
The document discusses human resources transformation through outsourcing key functions like administration, payroll, and call centers. It provides examples of companies that have outsourced HR functions and the types of processes typically outsourced. The perceived benefits of outsourcing include cost reduction, accessing external expertise, and allowing HR to focus more on strategic activities. Critical success factors for outsourcing initiatives include performing a feasibility study, selecting the right vendor partner, and establishing strong governance during the transition and oversight.
IT Outsourcing - Real Journey of Fortune 500 CompanyLokesh Grover
This e-book will help you understand the purpose, processes & pain areas of IT Outsourcing to external partner & will surely help you avoid the mistakes to bring real benefits for your organization.
This document is an internship report prepared by Mohammed Anwarul Hoque for his MBA program at Asian University of Bangladesh. The report discusses Risk Based Internal Audit practices at Bangladesh Bank, where Hoque completed a 3-month internship. The report includes an introduction to Bangladesh Bank, an overview of its Internal Audit Department, and details about the department's risk-based audit approach, goals, and implementation of annual audit plans. The report aims to study Bangladesh Bank's profile, the internal audit process, and strategies used to achieve departmental goals.
This document discusses an internal audit quality assessment workshop held in Riyadh, Saudi Arabia on November 18, 2014. The workshop objectives were to understand quality requirements and assessments for internal audits based on the International Professional Practices Framework (IPPF) and International Standards. Specific topics included quality definitions, assessment processes, tools and techniques, common observations, and attributes of high-performing assessments. The benefits of quality assessments for internal auditors, management, employees, and the audit committee/board were also reviewed.
SEMINAR on
"Capacity Building for effective use
of Consultants" CONSULTANCY DEVELOPMENT CENTRE
An Autonomous Institution of DSIR, Ministry of Science &
Technology, Govt. of India
Exect Partners Group is a leading provider of HR services in Russia and internationally. They help organizations transform, attract the right talent, and develop their employees. Their services include recruitment process outsourcing, interim and executive management solutions, and executive and specialist recruitment. They guarantee results and own candidate databases to provide a dedicated team focused solely on their clients' needs.
What is Skills Auditing?
Skills audit is a review of your existing skills against the skills you need both now and in the future.
Data collected in the Skills Audit will be one of the underpinning elements of a Personal Development Plan.
Carrying out a skills audit will help you to:
1.Analyze the skills
2.Develop a skills profile.
3.Key tool for CV building
4.Identify gaps in your skills
5.Prioritize any training
Types of skills auditing:
1. individual skills auditing
2. Group skills auditing
Methods of doing skill auditing: 1. Likert scale
2. Semantic Differential Scale
Individuals can do SWOT analysis i.e. Strength, Weakness, Opportunities, Threat.
Maco presentation demystifying compliance and survey results Simon Grima
The document discusses regulatory compliance in the financial services industry. It provides information on surveys conducted on the role and challenges of compliance. Key findings include that the majority of respondents agree that the compliance function should identify all business activities susceptible to compliance risk. It also discusses the typical responsibilities of a compliance officer, such as maintaining compliance files, providing training and advice, monitoring controls, and reporting. It emphasizes that while compliance officers play an important role, ultimate responsibility for compliance lies with senior management.
Steps for setting up Internal Audit Function / Department in Small / Medium S...Pritesh Hirapara
How to set up internal audit department in India, Strengthen Internal Audit Department, Internal Audit Department for Small and Medium size company in India.
• Moving towards automation: identifying pain points and benefits to ensure a smooth transition
• Examining the costs savings of automation in areas such as headcount and administration
• Improving turnaround times and increasing efficiency by automating workflows
• Measuring the success of automating workflows
EY Human Capital Conference 2012: Service delivery model transformationEY
Current trends and recent experience:
► Challenges affecting HR today
► Anticipated benefits from HR service delivery model
transformation
► HR transformation experience and lessons learned
1. HR outsourcing, through a professional employer organization (PEO), can provide considerable cost savings and productivity gains by taking over HR tasks like benefits administration, payroll processing, and compliance.
2. A PEO acts as a co-employer by contractually sharing employer responsibilities with the client company. This allows the client to focus on its core business while the PEO handles employee-related functions.
3. Insperity is an HR outsourcing provider that has over 25 years of experience offering comprehensive HR and performance solutions to help businesses grow and become more profitable.
The depth and scope of examination, time of audit, processing methods, etc. In deciding on a specific technique, also need to take account of the objective of the audit action and the capacities limited by time or other factors.
Outsourcing has become a major global trend in the last decade as businesses of all sizes look for opportunities to reduce costs and improve operational performance by using cost effective labor and resources in whatever part of the World they are located. The expanding reach of the Internet and growth of online collaboration tools mean that outsourcing is easier and more effective than ever before.
The document proposes implementing an onboarding software system to standardize and automate the company's inefficient, manual onboarding processes. It notes that the current processes increase costs and decrease productivity. The proposed software would reduce time and money spent on onboarding, improve the new hire experience, and help ensure compliance. A financial analysis estimates the software could realize a ROI of over $85,000 annually by reducing onboarding costs and new hire time to productivity. Qualitative benefits include improved reporting, strategic and technical advantages, and better operational efficiencies. The proposal recommends moving forward with an onboarding software to capitalize on the many financial and other benefits.
The document discusses outsourcing HR functions to a consultant. It notes that companies often outsource HR when starting out small or when they reach a size where professional input is needed to make the department more cost effective. Outsourcing HR services can provide cost savings, standardized processes, and efficient service. Common functions outsourced include recruitment, policy making, strategy planning, and more. The consultant, ICE, provides these outsourced HR services so clients can focus on their core business while enjoying the benefits of professional HR support.
Planning Expansion and Adding Scope to your Current Shared Services OperationScottMadden, Inc.
Successful scope expansion for an existing shared services operation requires careful planning. Scope expansion can take a number of forms such as new services, new customer groups, and new geographies. “Shared Service Expansion” is the fourth session of a HR Shared Services learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we cover an approach for planning expansion and keys to adding scope while balancing the demands of your current shared services operation.
ScottMadden HR Shared Services Benchmarking Study Highlights 2017ScottMadden, Inc.
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the fifth cycle of the HR Shared Services (HRSS) Benchmarking Study. This study identifies gaps in HR SS benchmarking data specific to service center and center of expertise (CoE) staffing and performance metrics, targeting HRSS organizations with a service center and CoEs. For more information, please visit www.scottmadden.com.
The Audit and Compliance Committee Charter outlines the purpose, composition, authority, and specific duties of the Committee. The primary purpose is to oversee Starbucks' accounting, financial reporting, audit processes, and compliance with business conduct policies. The Committee is responsible for appointing and overseeing the independent auditors, reviewing financial reporting and disclosures, monitoring internal controls and compliance, and addressing accounting complaints. It must include at least three financially literate independent directors, meet at least six times per year, and report annually to shareholders.
This document summarizes the candidate's work experience and qualifications. He has over 6 years of experience in customer service, operations, and quality assurance roles in the insurance industry. His previous roles include senior quality analyst at Ernst & Young, where he performed quality measurements and identified process improvements. He also worked as a customer service and operations associate at ICICI Prudential Life Insurance, where he handled underwriting, claims processing, and customer grievances. The candidate holds an MBA and postgraduate certificate in project management, and has experience with SQL, MS Office, and insurance applications.
Este documento define los elementos constitutivos de un contrato según la legislación venezolana. Estos elementos son: 1) el consentimiento de las partes, que debe ser expresado libre y voluntariamente; 2) el objeto, que debe ser posible, lícito y determinable; y 3) la causa lícita, que motiva a las partes a celebrar el contrato. Además, la capacidad y el consentimiento válido son elementos esenciales para la validez del contrato.
O Espírito de Deus veio sobre Saul para resistir às suas más intenções de capturar e matar Davi. Apesar de Saul ter sido rejeitado por Deus, o Espírito agiu sobre ele para frustar seus esforços, fazendo-o dançar e profetizar até cair exausto. Isso ilustra como o Espírito pode "contender" e se opor aos pecados dos homens.
This document discusses an internal audit quality assessment workshop held in Riyadh, Saudi Arabia on November 18, 2014. The workshop objectives were to understand quality requirements and assessments for internal audits based on the International Professional Practices Framework (IPPF) and International Standards. Specific topics included quality definitions, assessment processes, tools and techniques, common observations, and attributes of high-performing assessments. The benefits of quality assessments for internal auditors, management, employees, and the audit committee/board were also reviewed.
SEMINAR on
"Capacity Building for effective use
of Consultants" CONSULTANCY DEVELOPMENT CENTRE
An Autonomous Institution of DSIR, Ministry of Science &
Technology, Govt. of India
Exect Partners Group is a leading provider of HR services in Russia and internationally. They help organizations transform, attract the right talent, and develop their employees. Their services include recruitment process outsourcing, interim and executive management solutions, and executive and specialist recruitment. They guarantee results and own candidate databases to provide a dedicated team focused solely on their clients' needs.
What is Skills Auditing?
Skills audit is a review of your existing skills against the skills you need both now and in the future.
Data collected in the Skills Audit will be one of the underpinning elements of a Personal Development Plan.
Carrying out a skills audit will help you to:
1.Analyze the skills
2.Develop a skills profile.
3.Key tool for CV building
4.Identify gaps in your skills
5.Prioritize any training
Types of skills auditing:
1. individual skills auditing
2. Group skills auditing
Methods of doing skill auditing: 1. Likert scale
2. Semantic Differential Scale
Individuals can do SWOT analysis i.e. Strength, Weakness, Opportunities, Threat.
Maco presentation demystifying compliance and survey results Simon Grima
The document discusses regulatory compliance in the financial services industry. It provides information on surveys conducted on the role and challenges of compliance. Key findings include that the majority of respondents agree that the compliance function should identify all business activities susceptible to compliance risk. It also discusses the typical responsibilities of a compliance officer, such as maintaining compliance files, providing training and advice, monitoring controls, and reporting. It emphasizes that while compliance officers play an important role, ultimate responsibility for compliance lies with senior management.
Steps for setting up Internal Audit Function / Department in Small / Medium S...Pritesh Hirapara
How to set up internal audit department in India, Strengthen Internal Audit Department, Internal Audit Department for Small and Medium size company in India.
• Moving towards automation: identifying pain points and benefits to ensure a smooth transition
• Examining the costs savings of automation in areas such as headcount and administration
• Improving turnaround times and increasing efficiency by automating workflows
• Measuring the success of automating workflows
EY Human Capital Conference 2012: Service delivery model transformationEY
Current trends and recent experience:
► Challenges affecting HR today
► Anticipated benefits from HR service delivery model
transformation
► HR transformation experience and lessons learned
1. HR outsourcing, through a professional employer organization (PEO), can provide considerable cost savings and productivity gains by taking over HR tasks like benefits administration, payroll processing, and compliance.
2. A PEO acts as a co-employer by contractually sharing employer responsibilities with the client company. This allows the client to focus on its core business while the PEO handles employee-related functions.
3. Insperity is an HR outsourcing provider that has over 25 years of experience offering comprehensive HR and performance solutions to help businesses grow and become more profitable.
The depth and scope of examination, time of audit, processing methods, etc. In deciding on a specific technique, also need to take account of the objective of the audit action and the capacities limited by time or other factors.
Outsourcing has become a major global trend in the last decade as businesses of all sizes look for opportunities to reduce costs and improve operational performance by using cost effective labor and resources in whatever part of the World they are located. The expanding reach of the Internet and growth of online collaboration tools mean that outsourcing is easier and more effective than ever before.
The document proposes implementing an onboarding software system to standardize and automate the company's inefficient, manual onboarding processes. It notes that the current processes increase costs and decrease productivity. The proposed software would reduce time and money spent on onboarding, improve the new hire experience, and help ensure compliance. A financial analysis estimates the software could realize a ROI of over $85,000 annually by reducing onboarding costs and new hire time to productivity. Qualitative benefits include improved reporting, strategic and technical advantages, and better operational efficiencies. The proposal recommends moving forward with an onboarding software to capitalize on the many financial and other benefits.
The document discusses outsourcing HR functions to a consultant. It notes that companies often outsource HR when starting out small or when they reach a size where professional input is needed to make the department more cost effective. Outsourcing HR services can provide cost savings, standardized processes, and efficient service. Common functions outsourced include recruitment, policy making, strategy planning, and more. The consultant, ICE, provides these outsourced HR services so clients can focus on their core business while enjoying the benefits of professional HR support.
Planning Expansion and Adding Scope to your Current Shared Services OperationScottMadden, Inc.
Successful scope expansion for an existing shared services operation requires careful planning. Scope expansion can take a number of forms such as new services, new customer groups, and new geographies. “Shared Service Expansion” is the fourth session of a HR Shared Services learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we cover an approach for planning expansion and keys to adding scope while balancing the demands of your current shared services operation.
ScottMadden HR Shared Services Benchmarking Study Highlights 2017ScottMadden, Inc.
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the fifth cycle of the HR Shared Services (HRSS) Benchmarking Study. This study identifies gaps in HR SS benchmarking data specific to service center and center of expertise (CoE) staffing and performance metrics, targeting HRSS organizations with a service center and CoEs. For more information, please visit www.scottmadden.com.
The Audit and Compliance Committee Charter outlines the purpose, composition, authority, and specific duties of the Committee. The primary purpose is to oversee Starbucks' accounting, financial reporting, audit processes, and compliance with business conduct policies. The Committee is responsible for appointing and overseeing the independent auditors, reviewing financial reporting and disclosures, monitoring internal controls and compliance, and addressing accounting complaints. It must include at least three financially literate independent directors, meet at least six times per year, and report annually to shareholders.
This document summarizes the candidate's work experience and qualifications. He has over 6 years of experience in customer service, operations, and quality assurance roles in the insurance industry. His previous roles include senior quality analyst at Ernst & Young, where he performed quality measurements and identified process improvements. He also worked as a customer service and operations associate at ICICI Prudential Life Insurance, where he handled underwriting, claims processing, and customer grievances. The candidate holds an MBA and postgraduate certificate in project management, and has experience with SQL, MS Office, and insurance applications.
Este documento define los elementos constitutivos de un contrato según la legislación venezolana. Estos elementos son: 1) el consentimiento de las partes, que debe ser expresado libre y voluntariamente; 2) el objeto, que debe ser posible, lícito y determinable; y 3) la causa lícita, que motiva a las partes a celebrar el contrato. Además, la capacidad y el consentimiento válido son elementos esenciales para la validez del contrato.
O Espírito de Deus veio sobre Saul para resistir às suas más intenções de capturar e matar Davi. Apesar de Saul ter sido rejeitado por Deus, o Espírito agiu sobre ele para frustar seus esforços, fazendo-o dançar e profetizar até cair exausto. Isso ilustra como o Espírito pode "contender" e se opor aos pecados dos homens.
A mochila or backpack is recommended for emergency situations. It should contain essential items like food, water, first aid supplies, extra clothes, personal hygiene items, and copies of important documents. Being prepared with a well-stocked mochila can help you face unexpected situations with greater confidence and comfort.
O documento apresenta uma avaliação de um aluno com questões sobre o Universo, Sistema Solar, Terra, rochas, solo e recursos minerais. O aluno acertou 88 questões no total, demonstrando bom conhecimento sobre os tópicos cobrados.
Ant Belsham has over 20 years of experience in senior leadership roles across multiple functions at Fisher & Paykel Appliances, one of the world's most innovative appliance companies. He began his career in factory automation and information systems development. Over time, he took on greater responsibilities in manufacturing leadership, operations management, quality improvement, product development, and global sales transformation. Ant believes in empowering teams through involvement, inspiration, and engagement to deliver exceptional business outcomes for customers. In his personal time, he enjoys racing cars, technology, sports, music, and DIY projects on his 10-acre property.
Barcamp 3 PrestaShop - Atelier Découverte de So-ColissimoPrestaShop
Une solution de livraison en réponse aux attentes des e-acheteurs : à la découverte du module So Colissimo !
Par Géraud Felgines, La Poste-ColiPoste et l'équipe PrestaShop
Na rynku jest coraz więcej urządzeń mobilnych, różnią się rozmiarem, proporcjami ekranu, zagęszczeniem pikseli na cal oraz sposobem interakcji z nim (m. in. ekran dotykowy, myszka)
Jak poradzić sobie z projektowaniem skalowalnych interfejsów? Jak robią to inni? Co łatwo zaimplementować? Czego unikać?
Prezentacja odpowieda na te i inne pytania z zakresu projektowania layoutów ze szczególnym uwzględnieniem urządzeń mobilnych.
The document provides instructions for mind mapping a presentation to achieve swift focus and fantastic results. It recommends setting objectives and the desired outcome, then drafting an agenda using a start, finish, and middle structure. For mind mapping, it advises using landscape paper, starting in the middle and using lines radiating out from 1:00pm to 11:00pm to map the agenda, with the objective at 1:00pm and outcome at 11:00pm. The mind map is designed to clearly layout the objective, outcome, and agenda to help focus the presentation.
Negotiation Masterclass - September 2016Derek Arden
90 Minutes of the top tips - from one of the top UK negotiators and Negotiating coaches. Based on Derek Arden's best selling book "Win Win - How to get a winning result from Persuasive Negotiations. Use Derek to speak at your events to enhance the skills and increase the motivation
Developments and Trends in Spatial Technology (dutch)Erik Van Der Zee
Presentation on developments and trends in spatial technology. Presented at the Dutch Cadaster knowledge session (aka "TACO" session) in Arnhem (Netherlands) on 12 november 2013
In corporations, we see a number of out-sourced Internal Auditors partnering with the internal team in executing audit assignements . How do we leverage and monitor this activity to deliver high quality audits ?
Evolving role of internal auditing functionDebashis Gupta
The document discusses the evolving role of internal auditing functions. It covers positioning internal audit in an organization through strategic partnerships with business and benchmarking the internal audit function. It also discusses risk-based audit approaches and governance processes, focusing on the roles of various stakeholders. The document advocates for internal audit to act as a strategic partner by providing quality assurance on critical risks. It outlines how internal auditing has shifted from traditional transaction-based approaches to more modern risk-based approaches.
The document provides an overview of the strategic framework and goals of an internal audit department. It outlines the department's mission to be a trusted advisor and problem solver while optimizing costs. The framework details short, medium, and long term goals including implementing efficient processes, advanced technologies, and becoming a market leader. It also provides examples of internal audit reporting, analysis of results, and auditor evaluations to measure performance.
Internal auditing is an independent appraisal function established within an organization to examine and evaluate its accounting and internal control systems. The internal audit department reports to the board of directors and assists with implementing accounting standards and liaising with external auditors. In deciding whether to establish an internal audit function, an organization considers factors like costs, complexity, existing expertise, and stakeholder pressures. Internal auditors focus on improving operations while external auditors express an opinion on financial statements. An internal audit function can be outsourced to gain specialist skills, though oversight is needed to manage independence and costs.
The document outlines the expectations and value adds of internal audit from various stakeholders' perspectives. It discusses how internal audit can add business value by assessing risks and controls, ensuring compliance, improving efficiency, and facilitating processes. It also emphasizes focusing on preventative audits, eliminating excess controls, strengthening expertise in high-risk areas, and building relationships with stakeholders.
The document discusses the importance of values and beliefs for internal auditors. It states that values and beliefs drive internal auditors and lead them to achieve objectives with satisfaction. Some key values and beliefs mentioned are independence, objectivity, adherence to ethical norms, and continual professional development. The document emphasizes that internal auditors should be proud of their role and view themselves as true professionals.
This document discusses different models for internal audit functions - in-house, co-sourcing, and outsourcing. It summarizes the benefits and challenges of each model. EY advocates for co-sourcing and outsourcing models, where an external partner like EY can provide additional resources, expertise, tools and best practices to help transform an organization's internal audit function. EY outlines how it can help clients improve internal audit through strategic planning, expanding risk coverage, leveraging technology and analytics, and aligning internal audit with the organization's goals and strategy.
Nortica ITES is an IT enabled services company headquartered in Tallinn, Estonia. It provides business process outsourcing services like customer support, collections, coding and software solutions to industries like healthcare, telecom, banking and insurance. The business plan outlines Nortica's service offerings, management structure, financial projections, and goals to reach profitability in the first year and become the market leader in Estonia within 5 years.
Value based internal auditing - Nilai Dasar Internal AuditDr. Zar Rdj
Value-based internal auditing focuses on providing forward-looking insights and actively seeking innovation to improve the organization. It emphasizes strategic positioning of internal audit, developing stakeholder relationships, maintaining a multi-disciplinary team, taking a risk-based approach, and continuously improving internal audit practices. Key elements include acting as an agent of change, using technology like audit management software, and reporting performance metrics in a balanced scorecard.
What ISO Management Systems can learn from Balanced Scorecard?PECB
Balanced Scorecard is a Strategy Management System developed by Professors Kaplan and Norton. It is probably the most comprehensive system/tool in the modern world. It allows an organization balance its Strategy across 4 perspectives (Financial, Customer, Internal Process and Learning and Growth Perspectives). It further lets an organization break down each of these 4 perspectives based on 4 criteria which are Objectives, Measures, Target and Initiatives. There is a lot that ISO Implementers and Auditors need to learn from a Balanced Scorecard that will help in better delivering ISO engagements. This webinar will take a critical look at what is Balanced Scorecard and what ISO Consultants need to know to about it.
Main points covered:
• What is a Balance Scorecard?
• How Balance Scorecard allows organization to balance its Strategy across 4 perspectives (Financial, Customer, Internal Process and Learning and Growth Perspectives)
• How an organization breaks down each 4 perspective based on 4 criteria (Objectives, Measures, Target and Initiatives)
Presenter:
This webinar was presented by Orlando Olumide Odejide, who is the Chief Trainer for Training Heights Limited. Orlando is an experienced Enterprise Architect and Programme Director working on various technology solutions including SharePoint, SQL Server, Oracle, SAP, Odoo and Qlikview Technologies for clients in the Financial Services, Government and Manufacturing Sectors.
Link of the recorded session published on YouTube: https://youtu.be/XPPj9XhXl0s
This document discusses outsourcing the internal audit function of a financial institution and evaluating proposals from audit firms. It emphasizes that a trained internal auditor is still needed to oversee outsourced audits. When evaluating proposals, important considerations include the experience level and background of assigned staff, how risk assessments guide audit scope and procedures, documentation access and ownership, and coordination with internal resources. Thoroughly assessing audit methodologies and staff qualifications is critical to avoid low-quality or incomplete outsourced audits.
The document discusses transforming internal audit through critical thinking. It states that organizations want internal audits that are forward-looking and create value beyond just preserving value. To meet these expectations, internal audit leaders must evolve basic auditing processes and skills towards an approach that creates value and insight. Applying critical thinking to internal audits can help shift the purpose to creating value. Critical thinking involves open-mindedly analyzing situations to develop supportable conclusions.
This document provides a summary of a presentation on performance auditing. The presentation objectives are to understand the landscape of internal auditing, increase ability to work with management, analyze risks, and learn value-for-money approaches. The presentation covers the definition of internal auditing, performance audits, management functions, performance measures, and the International Standards for internal auditing. The benefits of performance audits are that they are relevant, flexible, improve organizational performance, and strengthen governance.
This document discusses outsourcing and provides an overview of key considerations for outsourcing decisions. It defines outsourcing as transferring work to outside suppliers to reduce costs. Common motivations for outsourcing include cost savings, accessing new skills and technologies, and focusing internally on core functions. However, risks include hidden costs, loss of control, and quality problems with outsourced work. When deciding whether to outsource, organizations should evaluate strategic, cost, functional, and environmental factors to help ensure outsourcing provides benefits without introducing undue risks.
The document discusses the balanced scorecard performance measurement framework. It describes the balanced scorecard as measuring organizational performance across four perspectives: financial, customer, internal business processes, and learning and growth. Each perspective has objectives, measures, targets, and initiatives. The balanced scorecard links performance measures to strategy and helps organizations communicate and monitor their strategy.
The document proposes a methodology for evaluating whether to outsource functions or keep them in-house. If outsourcing, the methodology helps select a vendor and develop contracts to ensure promised results. Reasons for outsourcing include improving efficiency, acquiring new resources, following trends, reducing uncertainty, eliminating troublesome functions, and enhancing credibility. However, outsourcing also carries risks that must be carefully considered in the evaluation process.
Argannoo Odiitii Auditing-Degu Desta (3).pptxmiadjafar463
An audit seminar covered the following topics:
1) Objectives were to evaluate internal audit programs, steps to evolve programs, provide information about auditing, discuss the environment for growth, define modern auditors, and create awareness of auditing purposes.
2) The pillars of auditing are compliance, improvement, and risk management. Auditors help manage risk through factors like audit frequency and corrective action plans.
3) An audit is a systematic and independent examination that provides objective evidence to evaluate fairness. It implies a written report on accuracy and reliability.
Internal auditing provides:
1) Assurance that the organization is operating effectively and efficiently through objective assessments of operations and by evaluating governance, risk management and internal controls.
2) Insight to improve processes, reduce expenses, and manage risks by analyzing data and assessing operations.
3) Objectivity and integrity as an independent function that reports functionally to the governing body and administratively to senior management.
Here are the key steps to calculate EVA:
1. Calculate net operating profit after tax (NOPAT) - the profit generated from operations after accounting for taxes.
2. Determine the operating capital employed - the net assets used to generate profits, including working capital and fixed assets.
3. Calculate the weighted average cost of capital (WACC) - the minimum return expected by providers of capital.
4. Compute the capital charge by multiplying the cost of capital by the operating capital.
5. Economic value added (EVA) is calculated as NOPAT minus the capital charge. EVA represents the profit generated above the minimum return required by providers of capital.
So in summary, EVA
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