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Quality to Win
“This changed world is demanding New and
Better things. The Quality which you should
possess to Win is definiteness of Purpose, the
Knowledge of what you want and a burning
Desire to possess it”
Auditor - Auditee partnership
1. Audit ==
2. Audit ==

Auditor Involvement +
?

3. Audit == Auditor
Involvement

+

?

Auditee Involvement

+ Auditee
Involvement

4. Effective Audit = Proactive +
Auditor

Participative
Auditee
Auditor - Auditee partnership
Objectives of

Auditor

Auditee
Same

Achievement of,
Efficiency
}
Effectiveness
} of Operations
Economy
}
Sourced Systems & Procedures
Proper Internal controls, checks & Balances
Proper Compliance with Internal / External Rules, Regulations
Sourced Financial Reporting
Effective
Business Group
Management
Support

Visible Top
Management
Support

Well informed
Audit
Sub-Committee

Structured
Audit
Administration

“Management
Audit the
Driving Force”

Co-operative
Operating
Team

Efficient &
Contributing
Suport Audit
Teams
Personal Attributes / Traits of a Good Auditor
Strong Business Sense
Eye for detail
Exellent Inter-Personal Skills
Articulate Communicator
Necessary Stature to advise and guide at all
levels
On Values & Effective role of Auditor

Follower of Strict discipline
Builder of a Good image for Audit
Effective Internal Consultant
Skills, Attributes & Qualities

Technical Skills
Human Skills
Personal Attributes
Qualities of Character
Qualities of Character

Adaptability
Understanding
Determination
Auditors’ Effectiveness lies in
Finding the Truth
Transmitting it
Interacting with Auditees
Persuading
Influencing
Negotiating
“All Complex & Delicate”
Auditee
Perception of Audit - Not fault finding but Value Adding
Attitude towards Auditor - Facilitator
Participative Approach - Co-operation
Be Proactive and not Reactive
Make effective use of the Audit Opportunity
Understand the role of Auditor - Independent Assessor /
Evaluator - Useful Feed back…………………..
(Not blame on Person / but on Systems / Controls)
Efficiency, Effectiveness & Productivity
Efficiency

Producing a Result

Doing thngs Right

+

Effectiveness

=

Productivity

* Producing a desired Result

* Doing the Right things

Both Efficiency & Effectiveness are necessary for
Productivity.
Doing the Right Things in the Right Way
Steps
Step 1
Actively listen to what is being said them show the other
person that you both hear and understand them.
Step 2
Say What you think or What you feel
Step3
Say What you want to happen
Stimuli to Productivity
Positive:
Self enthusiasm
Professional Approach
Service Provider Attitude
Full participation
Awareness of Time Plan / Quick decision where Plan is out of
year
Learning from the past
Barriers to Productivity
Negative:
Mindless work habits
Improper planning
Not checking the progress of work with Plan and taking
corrective measures
Other Negative attitudes
Report will not be used
People are not co-operative
Assertiveness - How do you define?

The ability to say directly what is it you want, you need or you
feel but not at the expense of other people
It means having confidence in yourself and being positive while at
the same time understanding other people’s points of view.
Thus, being ‘assertive’ means having “self respect” and “respect
for other people”.
(as opposed to ‘’Aggressiveness’ ie. Tough, Strong etc.)
Assertiveness - How do you define?
Aggressiveness
(Tough / Strong)

/

Passiveness
(Gentle / Compassionate)

Why?
“It is important to be ‘Assertive’ not only to get more of what
you want but also to feel better about yourself and your
behaviour.”
Therefore,

Effective Audit = Proactive +
Auditor

Participative
Auditee
Thank You

02/24/14

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Z 3d 1 - auditor-auditee partnership

  • 1.
  • 2. Quality to Win “This changed world is demanding New and Better things. The Quality which you should possess to Win is definiteness of Purpose, the Knowledge of what you want and a burning Desire to possess it”
  • 3. Auditor - Auditee partnership 1. Audit == 2. Audit == Auditor Involvement + ? 3. Audit == Auditor Involvement + ? Auditee Involvement + Auditee Involvement 4. Effective Audit = Proactive + Auditor Participative Auditee
  • 4. Auditor - Auditee partnership Objectives of Auditor Auditee Same Achievement of, Efficiency } Effectiveness } of Operations Economy } Sourced Systems & Procedures Proper Internal controls, checks & Balances Proper Compliance with Internal / External Rules, Regulations Sourced Financial Reporting
  • 5. Effective Business Group Management Support Visible Top Management Support Well informed Audit Sub-Committee Structured Audit Administration “Management Audit the Driving Force” Co-operative Operating Team Efficient & Contributing Suport Audit Teams
  • 6. Personal Attributes / Traits of a Good Auditor Strong Business Sense Eye for detail Exellent Inter-Personal Skills Articulate Communicator Necessary Stature to advise and guide at all levels
  • 7. On Values & Effective role of Auditor Follower of Strict discipline Builder of a Good image for Audit Effective Internal Consultant
  • 8. Skills, Attributes & Qualities Technical Skills Human Skills Personal Attributes Qualities of Character
  • 10. Auditors’ Effectiveness lies in Finding the Truth Transmitting it Interacting with Auditees Persuading Influencing Negotiating “All Complex & Delicate”
  • 11. Auditee Perception of Audit - Not fault finding but Value Adding Attitude towards Auditor - Facilitator Participative Approach - Co-operation Be Proactive and not Reactive Make effective use of the Audit Opportunity Understand the role of Auditor - Independent Assessor / Evaluator - Useful Feed back………………….. (Not blame on Person / but on Systems / Controls)
  • 12. Efficiency, Effectiveness & Productivity Efficiency Producing a Result Doing thngs Right + Effectiveness = Productivity * Producing a desired Result * Doing the Right things Both Efficiency & Effectiveness are necessary for Productivity. Doing the Right Things in the Right Way
  • 13. Steps Step 1 Actively listen to what is being said them show the other person that you both hear and understand them. Step 2 Say What you think or What you feel Step3 Say What you want to happen
  • 14. Stimuli to Productivity Positive: Self enthusiasm Professional Approach Service Provider Attitude Full participation Awareness of Time Plan / Quick decision where Plan is out of year Learning from the past
  • 15. Barriers to Productivity Negative: Mindless work habits Improper planning Not checking the progress of work with Plan and taking corrective measures Other Negative attitudes Report will not be used People are not co-operative
  • 16. Assertiveness - How do you define? The ability to say directly what is it you want, you need or you feel but not at the expense of other people It means having confidence in yourself and being positive while at the same time understanding other people’s points of view. Thus, being ‘assertive’ means having “self respect” and “respect for other people”. (as opposed to ‘’Aggressiveness’ ie. Tough, Strong etc.)
  • 17. Assertiveness - How do you define? Aggressiveness (Tough / Strong) / Passiveness (Gentle / Compassionate) Why? “It is important to be ‘Assertive’ not only to get more of what you want but also to feel better about yourself and your behaviour.”
  • 18. Therefore, Effective Audit = Proactive + Auditor Participative Auditee